Jones Auto Detailing Express Hand Wash

want pods to close my account and leave my bank account alone on april [redacted] personal banker II.NMLSR.ID:XXXXXXX of [redacted] Notarize a letter fax to pods letting them know t would no longer be renting pod [redacted] for may 2016.I also spoken with a representative and we went threw procedure closing out account #XXXXXXXX on recorded conversation.I was assure account was close and pod would be pick up on the 5th of may.someone reactivated account without my permissiom,now pods is trying to take $from my SSI living funds account

Unauthorized charge for a charge of on August 29, Account closed as of July 5, I am writing to give information to support my dispute claim against PODS for a charge of on August 29, Pods was not authorized to charge this because the account with them was closed on July 5, I had finalized all payments due to Pods on a personal credit card I'd spoken with Pods customer service several times after requesting delivery, because at the time I'd requested that the Pod be delivered, I was told that it would need to be returned by the end of June After I complained that the delivery time was eating into the time needed to empty the container, I was told that I could have until July the 5th as a grace period without being charged additional money and that date had to be set before they could schedule the delivery of the Pod So I set the date as July 5th hoping to get that date extended, by the number of days it would take to get the container de

I am having service and billing issues with PODSI have been told different delivery dates, now they are threatening not to deliver my belongings I signed up for a POD rental in July I called and needed a pod to rent and be delivered to Orlando from JacksonvilleI was told a local delivery would be better pricingWhen it came to have my POD delivered to Orlando, I was told that it was a long distant move and I would be chargedI paid the long distant fee and am now being told I would need to pay another month of serviceThey gave me a delivery date of 6/23/and then emailed me and said they need to change the delivery date to 6/and I would be responsible for paying a monthly charge for July (6/20/- 7/20/16)I have called multiple times and have been put on hold or transferred countless times resulting in phone calls well over an hour at a timeService is horrendous and to extort payment to receive my belonging back is unethicalThey demand new contracts signed ot

I HAD A STORAGE POD SCHEDULED FOR PICK UP ON 6/22/THE DRIVER TOLD ME IT COULD NOT BE PICKED UP BECAUSE OF THE RAIN, THOU IT RAINED WHEN IT WAS DELIVEREDI WAS TOLD AFTER NUMEROUS PHONE CALLS AND BEING DISCONECTED THAT IT WOULD BE OPICKED UP ON 6/23/18, IT WASNTWHEN ICALLED ON 6/25/AT 9:00AM, I WAS TOLD THE STORAGE POD WAS ALREADY PICKED UP ON 6/22/I EXPLAINED TO THE CALL TAKER IT WAS ON MY LAWN STILLI WAS TOLD TO LOOK AGAIN TO MAKE SURE, NO PROBLEM, AND I TOLD THEM IT WAS STILL THERE, AFTER BEING PUT ONHOLD I WAS DISCONNECTED, AGAINTHIS COMPANY LIST NO PHONE NUMBER TO BE REACHED IN BENSWNVILLE AND I WAS TOLD IT WAS PRIVATE AND COULD NOT BE GIVEN OUT TO CUSTOMERSOK FINE, BUT WHEN WILL THE POD BE PICKED UP, WELL NOW IM TOLD ON 6/26/MAYBE Order_Number: XXXXXXXXX Account_Number: XXXXXXXXX

Moving from Connecticut to Houston, TexasPods did not pick up or deliver our possessions when we agreed which resulted in added cost incurrence We contracted PODS to pick up our belongings on May 25th and deliver on June 3rdAt the end of the day I contacted a family member to drive by our old house and see if the pod was gone but it was still thereI called the number tis was at 6:the woman who first answered could not give any details, she did not know why it was not picked upI was transferred to another department and was hung up onI called back right away and spoke with another woman she could only try and reschedule the pick up.She told me that pods would be following up with me the next day which was Friday the 27thI did not hear back from PODS all Friday I called in at 4:to see what was the status and received no certain answers as to why the shipping container was still in Connecticut and what was being doneSo I took to social media to complainI r

Long story short; POD was scheduled to move my things from Cambridge, MD to Greenville, SC POD assured me that, the largest pod they had could accommodate my bedroom house It was not nearly enough POD's largest pod was a foot pod I had to rent a foot truck from Budget rental to transport the rest of my things My pod was to be delivered on the 9th of March in the morning On the 9th of March, they call me and leave a message that, my pod will be delivered between the hours of 12:00pm and 3:00pm That is not what I wanted Then it is 3:00pm and, my pod is not deliveredI call pod to inquire where my pod is The pod driver tells me that, he is at the wrong address (complete incompetency) Meantime, my workers are coming around 3:30pm The pod gets to me seconds before the workers Pod made this move a nightmare I want my money back for the additional truck and expenses If there pod would have accommodate my house things, as they promised, I would not have t

I was supposed to receive a credit of approximately $back to my credit card in April 16, 2016; however I did not and have begged for it for months Upon deciding to get a contract with POD's, I received a bad customer service experienceI filed a complaint and a POD's resolution manager contacted me and provided me with a $credit for the bad experience and I was informed my first month payment would be $My first month payment was incorrectly charged as $and I called to get the issue corrected no less than times and each time stayed on the phone between minutes to hours to get the issue correctedEach time I was told the matter would be resolved and the issue is documented within the companies filesThe issue was not and has not been corrected to this dateThe last call I had with the resolution department stated they would handle the situation and about days ago, I received a letter stating I had a $dollar charge after I fulfilled the contract and

Rigid & confrontational CS Rep Unfair storage billing Unethical discount presentation Unethical management of credits 1-spoke to CS Rep Denny ...only response to my concerns was denial quoting policy I asked to speak to someone that could make an exception he became short tempered & told me no such person existed Literally Thats why I'm here This CS Rep did not represent you well If he was following guidelines they need to be reconsidered If he was not it's either a hiring issue, a training issue or an attitude/skill issue There should be an option for customers that does not end at the lowest level of customer service Gives the impression that PODs does not care My first issue is that I'm being charged one months storage on a pod that was returned six days after receipt (three of those days at pods request) On day four that pod was available to be rented to yet another customer essentially allowing pods to double bill for the overlappi

Denied access to items, misinformed on policies, which caused severe hardship and had to abandon items I scheduled with PODS corporate to access my personal property on a certain dateAfter renting a truck, scheduling movers, and taking leave of work, I could not contact anyone at the PODS corporate or local office the morning of the move to confirm I could access my property in California The message left on the PODS customer service line stated that all PODS facilities were closed As a result, I could not access my personal propertyI had to reschedule my move to another day, which caused me substantial hardship On the rescheduled date, after the movers arrived and we started to unload two storage units, a pods worker informed me that I had to empty both of my storage units completely or leave the premises because the facility was closing This was completely unreasonable because this was the first time I was informed of such a policy, and was never informed of the ea

Several billing errors and company is unresponsive to correcting them On February 22, I was charged $delivery charge on Pod # On March I was charged $delivery charge on Pod #2, and on April I was also charged $for the delivery of Pod # All were delivered to the same location which was given during the initial quote Why was I charged more for the first pod delivery than for the others? Secondly, I was charged $299.54/month for the first months rental on Pod #and then $for the forth month I was charged $246.09/month rental on Pod #and Pod # Why was I charged the higher $for months on Pod #1? PODS claims I put contents insurance on the first Pod in the amount of $49.95/monthThere was no such agreement Nor was there an insurance proposal in the initial quote If there was insurance, why would the charges all of a sudden end and not be charged on the forth month? Why was the insurance not only charged on the m

Lost key and asked what to do.said would get pod out on site so I could switch locksBilled me $for thatNever mentioned fee to meyear rent Had a pod rented yearsEnd years told them to delier on August 9thMan I spoke with told me he would reimburse for half the month of October which I had already paidTOld him I lost the lock and he said I could come by and they could switch the locks on siteI did thatNo mention of any feeAfter deliery I get a bill for $for second deliverySo instead of my getting a refund they want more moneyCrappy treatment after I paid out close to $30,on a podPods container [redacted]

I contracted PODS in NJ on July 14, to have a POD delivered to my homeI loaded the POD and had it picked up on July 18, to be kept at a facility in NJ until I was ready to relocate for my new jobI was on auto pay and each month on the 15th the payment was madeOn 9/29/I contacted them to have my POD delivered to my new location in Lewes DeI was quoted a price of $which I agreed upon On 9/30/a payment of $was debited from my checking account which was $over the quote that I had received by phoneIn addition another payment was debited on 10/1/for $which I did not recognize at allI immediately called them and they acknowledged that they had inadvertently taken out an additional monthly payment and would credit my checking account I questioned that as well and they justified by telling me that this was partial pro-rated monthly payment for 9/29-10/which made no sense since I had already paid for the month until 10/In

PODS Enterprises inc does not cover damages to your furniture in their PODThere was a rodent infestation in our POD and they refused to help We contacts PODS regarding our damaged furnitureRodent feces and urine were all over pieces a of furniture worth $4,We paid PODS faithfully for monthsWhen we brought this matter to their attention, they claimed theWould start their "internal" review process The representative told me they don't usually cover infestations but we will see what we can do I asked well if I bought the PODS insurance would this have helped she said "no, our insurance doesn't cover infestations"First red flad, why offer insurance when it doesn't cover one or the main reasons for damage to furniture? If I didn't care about my furniture being in a secure rodent free facilityI could have left it outside PODs then did their own internal research, we were not allowed transparency into where the facility was and was it an independent reviewSecon

Company agreed to deliver a POD to my new address on Friday, July The container was delayed and I was given hr noticeThis caused expenses I contacted the company several months prior to moving The contract was to deliver an empty pod to my apartment in PA on July 13, I would fill it, they would then move it to my new home in AZ so I could unload it I scheduled the details of the move prior to the delivery of the empty pod including setting a delivery date of July I then made hotel reservations ending on July to be able to arrive at my new location, unpack the basic cloths, bedding and kitchen items while I completed the move in the last weekend prior to starting a new year position I also had a job interview for a permanent position the following weekend On July 27, I called PODS to confirm delivery I was informed that the POD was delayed until July Later that day, I received a voice mail informing me that the pod was delayed one week This was les

I feel this company is displaying price gouging in terms of my balances and the cost of delivery I previously filled a complaint with Business Consumer Alliance & I'm still struggling to get a resolution and timely responses from this companyThe contact person with the organization after the original complaint was filed was Michael W(***) ***-***, email [redacted] @***.comI have been in continued communication with PODS regarding the fees associated with my storage unit account # [redacted] I was advised of a settlement amount of last OctoberI kept getting continuous fluctuations in fees and have made several requests to get an itemized statements associated with my previous balance paid on 12/27/as well the current account balanceI have yet to receive the substantiation requestedI feel that company is price gouging and completely unwilling to resolve the situationAs the consumer I'm the one sufferingI'm being charged outrageous fees and Im still without the acc

I scheduled a POD to be delivered on 10/from GA to CO, I received it on 11/due to a POD scheduling error 10/9: POD delivered to Kennesaw, GA 10/13: POD picked up from Kennesaw, GA and should have been enroute to Wellington, CO to arrive on 10/ 10/22: I called to receive my hour window only to find out the POD has not yet left GAI filed complaint 10/23: I called back to find out new delivery date which was told would be 11/4....almost weeks later then scheduled 10/25: called to find out who is handling my case, received no details 10/29: called again to see who is handling my case and was told I would receive a call and/or email...received NOTHING!! 10/30: called again to find out who is managing my claim and finally received a customer service rep handling my case 11/2: POD finally delivered PODS clearly messed up during their scheduling process of my PODI was left with out my items to move into a new house for almost weeks, some nights having to sleep

PODS told me they are sending stuff a week late and $moreTold I pay or I don't get my stuff I called PODS on 8/and scheduled container to be shipped on 8/to get here on 9/ Told it would be $totalGave my credit card and set it upToday, 8/28/16, I called and was told my container was not shippedIt wasn't even scheduledNow it is $more and I was told either I pay it or I don't get my stuffI talked with Michael in [redacted] , FlI paid for movers and a truck for 9/- now I have to pay to change the date and I'm being blackmailed for $more from PODSI'm out an extra $because PODS [redacted] up I don't appreciate being blackmailedIt is fraud!

Company did not invoice for two months,then took amount out all at once after payment arrangements were already made to catch up due to their error Account number XXXXXXXXX.Payment came out in February auto deduct as planned.Company did not deduct in March or April.I called them in May to find out why when I noticed on bank statement no deductions.They indicated system error caused no invoicing.Asked them not to deduct entire $in May,that they could deduct May pmt as but I would make pmt arrangements to catch up $from March and April (again their mistake,but I legitimately owed it.Just wanted to not have it come out all at once).Juan in accts recvble agreed.They went ahead and deducted entire $anywayI called Juan,who apologized and issued $credit back to my bank account and we agreed once that credit posted I would make $payments to get caught up.I asked if I would have late fees, Juan advised absolutely not that I wouldn't even be considered late until 6/

I have a complaint POD account #XXXXXXXX Pin #was set up in November I have been paying about $per month with my Priceline VISA credit card, until I was ready to have it deliveredI called on 2/4/to arrange for my POD to be delivered to my new location in San Antonio, TXThis is my first big move away from my family and friendsMoving, I know, is stressful enoughThe first representative set up the POD to be delivered on 2/18/16, she also told me I would see a charge on credit card in the amount of $2,on 2/9/When asked is there anything else I needed to do, she said noThis was perfect because my parents were due to come down from Rochester, NY on 2/22/to help On 2/11/16, I received a notification from my credit card stating that I was over my credit limitI was charged $WHAT!?!?!?!? I was quoted something totally differentWhen I called in later that day to dispute these charges, I then found out my shipment order was canceledWHAT!

Items stolen from contracted POD because it was left out on a city street In March we contracted with PODs (Cr XXXXXXXXX) moving and secure storage of three of their PODs After three months of storage we moved into a home and called for the delivery of the first of three PODs we had been renting and storing On June 16th, the day of delivery, we received a phone call from PODs informing us that our POD had been broken into on June 13th, three days before the June 16th phone call After spending hours on the phone, and on hold, with the local POD employees including the attorney we were informed that the POD had been placed outside of the Secure San Jose facility, on a city street overnight, to prepare it for delivery When employees came in on June 13th, they noticed the POD had been broken into and contents tossed out on the ground The employees proceeded to toss all the displaced items back into the POD and put on a new lock A police report was filed by