JPMorgan Chase Credit Card

We responded to the customer’s concerns in our letter dated October 9, 2017. To protect our customer’s privacy, we are not providing you with the details of our resolution. Our customer may use their discretion in sharing our response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on June 14, 2017. They should receive our correspondence within 5 to 7 business days. In order to protect...

consumer privacy, they have been advised they may share the response directly with you.

We responded to the customer’s concerns in our letter dated January 3, 2018. To protect our customer’s privacy, we are not providing you with the details of our resolution. Our customer may use their discretion in sharing our response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on October 11, 2016. They should receive our correspondence within 5 to 7 business days. In order to protect...

consumer privacy, they have been advised they may share the response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on June 28, 2017. They should receive our correspondence within 5 to 7 business days. In order to protect...

consumer privacy, they have been advised they may share the response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on March 18, 2016. They should receive our correspondence within 5 to 7 business days. In order to protect...

consumer privacy, they have been advised they may share the response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on February 28, 2017. They should receive our correspondence within 5 to 7 business days. In order to protect consumer privacy, they have been advised they may share the response directly with you.

Tell us why here...This e-mail is to acknowledge receipt ofyour correspondence. Chase takes consumer feedback very seriously. We havefully reviewed this matter and responded to the consumer on October 1, 2015. Theyshould receive our correspondence within 5 to 7 business days.  In orderto...

protect consumer privacy, they have been advised they may share the responsedirectly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on May 10, 2017. They should receive our correspondence within 5 to 7 business days. In order to protect...

consumer privacy, they have been advised they may share the response directly with you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
On June 30, 2016, I submitted a written response. It appears in its entirety below: Thank you for your letter dated June 24, 2016. Unfortunately, I disagree with your assessment and this did not resolve my complaint. You cited the provision: "Before we approve you for a credit card, we will review your credit report and the information you provide with your response to confirm that you meet the criteria for this offer. Based on this review, you may receive a card with different costs or you may not receive a card."This transaction occurred in Illinois, and according to Illinois law, specifically 815 ILCS 140/6 (a), "a credit card issuer shall disclose, either on an application for a credit card ... the following:         (1) the annual percentage rate or rates of interest applicable to the account, or if the rate is variable, that fact, and the rate as of a specified date or the index from which the rate is determined;In my application you did not specify that the rate range was a variable rate. In fact, very clearly at the top of the Pricing & Terms sheet you sent me, it is listed as a APR based upon my creditworthiness, not a Variable APR. Since you specifically use the Term "Variable APR" at different points throughout the terms, it is clear you meant to differentiate a variable APR and a non variable APR.Additionally, even if this is to be deemed a variable rate improperly labeled as just a regular fixed APR, you did not specify the "rate as of a specified date", specifically, the date my account would become active, or the closest date thereto. Rather, you only included that the "Variable APRs are based on the 3.50% Prime Rate as of 5/2/2016." However, this does not meet the requirements of the statute that you include the rate I would be agreeing to as of a specified date or what my rate would be after applying the appropriate index.  Instead, you only included an illusory and arbitrary range that provided no real information on the terms of the credit card you were assigning me without my permission. Therefore, I believe you have run afoul of Illinois law, and, in my opinion, are also potentially engaging in predatory practices. I have since reviewed the online process for other major credit cards and none of them automatically give you a card without first telling you what rate your card will be issued at, which is true for both fixed and variable APRs. This is not only what I believe to be legally required, but is also just common sense. Otherwise, you can arbitrarily assign higher rates than a credit check would substantiate and customers would essentially be beholden to that higher rate as they have already been assigned a card.You have stated that this will not be reported to the credit bureaus until July 12, 2016. I therefore urge you to reconsider your position that this remain on my credit history even though the card was open for less than 10 minutes. Otherwise, I will have no choice but to continue my complaint with the Revdex.com, an seek additional counsel on filing a complaint with the Illinois Attorney General for what I believe to be a clear violation of 815 ILCS 140/6(a). 
Regards,

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on June 27, 2016. They should receive our correspondence within 5 to 7 business days. In order to protect...

consumer privacy, they have been advised they may share the response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of
your correspondence. Chase takes consumer feedback very seriously. We have
fully reviewed this matter and responded to the consumer on Oct 30, 2015. They
should receive our correspondence within 5 to 7 business days.  In...

order
to protect consumer privacy, they have been advised they may share the response
directly with you.

This is in response to the complaint from [redacted]– Case No. [redacted]. We take consumer feedback seriously. We’ve reviewed the concerns and a detailed response was provided to the customer by phone on July 13, 2017. In order to protect consumer privacy, the consumer has been advised...

they have the option to share the response directly with you.  If you or the consumer has questions, please call us at [redacted]ur office hours are Monday through Friday from 7 a.m. to 8 p.m. and Saturday from 8 a.m. to 5 p.m. Central Time. Sincerely,   Executive Office Tell us why here...

We responded to the customer’s concerns in our letter dated February 7, 2018. To protect our customer’s privacy, we are not providing you with the details of our resolution. Our customer may use their discretion in sharing our response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on April 11, 2017. They should receive our correspondence within 5 to 7 business days. In order to...

protect consumer privacy, they have been advised they may share the response directly with you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below. CHASE HAS NOT PROVIDED THE CORRECT (SOUTHWEST BUSINESS AND PERSONAL CARD) ACCOUNT DETAIL, AND THEREFORE NOT RESOLVED MY ISSUE. I RESPONDED IMMEDIATELY DIRECTLY TO THE EMAIL SAYING IT WAS INCORRECT AND CALLED AND LEFT A MESSAGE. CHASE HAS NOT CORRECTED THE ISSUE AND HAS NOT CONTACTED ME AGAIN TO RESOLVE THE ISSUE.  Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I got a letter from a Ms. [redacted] in Ohio dated July 28 which I assume is the company's response.  It continues that there is no billing error even though m complaint is that the goods were never delivered. The tracking numbers of the three packages from SelectMed are [redacted] and 9[redacted].  If you chack with either the India or US Postal services you will see that two packages were sent to the wrong zip code.  In addition to miss addressing two packages, they mislabeled the third and sent me medication meant for someone else.  The Post Office told me to take the meds to a drugs store for proper disposal so I cannot send them to you.  Nonetheless, even though, and this is hard to do, that I PROVED non-delivery, Chase effectively maintains that I am a liar and have to pay for the goods.What is more, and I sent this by fax to the Ohio person, is that even though they have declined to credit my account as of the last time I looked, and maintain that they did not and will not chargeback for the misdelivery of one package and the non-deliver of the other two, the company told me that they had been charged back the entire amount.I suppose Chase intends to keep this money.  Seems typical from my experience in the banking industry.  I mean don't they foreclose on home to which they do not have liens?I guess I will have to be satisfied to do everything I can to badmouth Chase to everyone who will listen.  After all, they defamed me by reporting this amount dispute to the credit bureaus even though I paid the bill.  I mean, isn't a disputed bill on a credit report one that I refuse to pay.  I disagreed with the billing, and I want my money back. but contrary to what Chase told the Credit agencies, I did not refuse to pay the bill.  They threatened usurious interest and ruinous late fees if I refused to pay, though I would have paid anyway because of the effect on my credit score, which is over 800, by the way.There more, but it has been my experience that Chase with disingenuously fail to understand any of this so why waste all those electrons writing more? I previously sent a 9 page fax will all the documentation and  just a day or so ago sent a 30 or so page fax that I am sure Ms. [redacted] will deny getting.  I'm tired and surrender to Chase's bullying and other unethical, unconscionable, unreasonable, and generally BAD behavior.  I hope Chase is proud of itself, beating another victim into submission.

We responded to our customer’s concerns during our conversation on September 27, 2017. To protect our customer’s privacy, we are not providing you with any details of our conversation. Our customer may use their discretion in sharing our response directly with you.

We responded to our customer’s concerns during our conversation on August 8, 2017. To protect our customer’s privacy, we are not providing you with the details of our resolution. Our customer may use their discretion in sharing our response directly with you.

We responded to our customer’s concerns in our letter dated November 2, 2017. To protect our customer’s privacy, we are not providing you with the details of our resolution. Our customer may use their discretion in sharing our response directly with you.Thank you