JPMorgan Chase Credit Card

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on August 4, 2016. They should receive our correspondence within 5 to 7 business days. In order to protect consumer privacy, they have been advised they may share the response directly with you.

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on March 10, 2014. Our decision remains unchanged.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
The matter was carelessly considered by the company. The company does not seem to want a resolution to this matter. As stated before, they have not taken my request for additional information or verification seriously in the pass. They keep sending me letters asking me to provide them with my name and social security number and the items have not gone beyond just meaningless requests for name, social security number (about 3 or 4 times now) and a promise to take care of the problem. 
Regards,
[redacted]

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on November 07, 2014. They should receive our correspondence within 5 to 7 business days.  In order to protect consumer privacy, they have been advised they may share the response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on July 1, 2015. They should receive our correspondence within 5 to 7 business days.  In order to...

protect consumer privacy, they have been advised they may share the response directly with you.

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on October 15, 2014. They should receive our correspondence within 5 to 7 business days.  In order to protect consumer...

privacy, they have been advised they may share the response directly with you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
As of July 29 2015 I have not recieved ANYTHING from Chase. According to thier response I should have received thier correspondence more than a week ago.On July 23 I forwarded the e-mail stating my payment had posted to [redacted]  as she asked me to do, but I still have heard NOTHING from her, or anyone else at Chase since that date.It is painfully obvious Chase intends to do nothing regarding this travesty of justice. It appears they are hoping the problem will be forgotten, or take care of itself.  I assure them it isn't going to disappear without fair action on thier part.Chase has done nothing but beat around the bush. No one has owned up to the discrepency of my payment not posting as the e-mail clearly stated it had posted on 06.29.2015. Chase took the money from my payment account and to this day swears the e-mail they sent me did not state the payment had posted. Even after I forwarded the e-mail in question to [redacted] Chase has chosen to ignore the facts.
Regards,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
JP Morgan Chase and Co has never contacted me.  Unlike what they told you, I have never received a letter from them.  Regards,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
It is completely unacceptable that Chase is unwilling to resolve this matter.  This is terrible business practice and has led to the ultimate destruction of my perfect credit and inability to obtain a mortgage.  This should be illegal.  What are my next step options?  
Regards,

This e-mail is to acknowledge receipt of your correspondence from [redacted]  Chase takes consumer feedback very seriously.  We have fully reviewed this matter and a detailed response was mailed directly...

to the consumer on June 20, 2014. 
 
In order to protect consumer privacy, the consumer has been advised they have the option to share the response directly with you.  If you have any questions or concerns, I may be reached at [redacted]

I have left several voicemails and messages for the person in the executive resolutions department who left me the voicemail to get back in contact with me, but I have not received any call backs.
Regards,
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I disagreed with their response. Because their responsefavored merchant and did not answer what I asked in my original complain to Revdex.comwhich are as follows:1.       I asked Chaseto get some proves from the merchant whether I arrived at the gate after themerchant had close the gate. For example video clip at the gate area of Dubaiairport at boarding time time, recorded announcement at Dubai airport that willshow and prove at what time I arrived at the gate and how many times theycalled us at Dubai airport. Chase did not present any evidence.2.       In the letterdated Aug 24, (Please see the attached) Chase mentioned that the Dubai airport took on the silentinitiative in 2010. But we passenger did not know that at all. Importantly itwas not written on any of the boarding passes and tickets.  Chase ignored this issue and favoredmerchant.3.       I alsoinformed Chase that why (1) Emirates made no effort to locate us at Dubaiairport, (2) did not announce our name (3) did not announce that boarding hasstarted and closed. Chase avoided answering these questions.4.       It isimportant to note that no announcement were made prior to boarding and beforethe gate is closed. It is true after checking the flight status board, wearrived at Dubai airport on August 23, 2014 and we showed up at the gate withvalid boarding pass/tickets prior to flight departure. But the gate supervisordid  not allow us to get in the flight.This is how Emirates broke their contract by not performing and did not bringus back to Detroit. As a result the service was not provided by Emirates fromDubai  to Detroit.All the above evidence clearly shows that  it should be a service and merchandisedispute and Chase  should issue apartial  credit to my account.  But Chase was unable to give a credit.  To resolve this issue I am seeking critical/legalhelp from Revdex.com to get refund from Chase bank.
Regards,

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on March 17, 2014. They should receive our correspondence within 5 to 7 business days.  In...

order to protect consumer privacy, they have been advised they may share the response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on July 1, 2016. They should receive our correspondence within 5 to 7 business days. In order to protect consumer privacy, they have been advised they may share the response directly with you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below. They contact me on Dec.6, 2016, and said that I have talk to Marriott regarding this complaint. But I did not call because the matter is with Revdex.com and still awaiting a proper response through Revdex.com. When they issued the card the rules  were made by Chase. Therefore, I will stick to the response to the matter through Revdex.com. There is no solution in their response.

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on September 19, 2014. They should receive our correspondence within 5 to 7 business days.  In...

order to protect consumer privacy, they have been advised they may share the response directly with you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
In the process of addressing my concern, the business showed their value of their customers. 
I give credit to the customer service specialist in CHASE Executive office who took care of this issue, Mr Brown.
 
Hope to keep a good relationship with Chase in the future.
 
Regards,

Tell us why here... This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on May 11, 2016. They should receive our...

correspondence within 5 to 7 business days.  In order to protect consumer privacy, they have been advised they may share the response directly with you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Chase has contacted me and only because I made a complaint with the Revdex.com. Before I made this complaint with Revdex.com Chase states that they contacted me when the company first said that they wouldn't give me my money back, which Chase NEVER contacted me to let me know their decision. Therefore I never had any say, I feel as if I have wasted me time even trying to get the money back that I deserve. I sent in my dispute again and they still did not listen to my complaint and accepted when the company I am disputing with says they deserve the money. Chase did not investigate at all and was not willing to do so. They were not there to help me in any way. I will be withdrawing all of m money and canceling all of my credit cards with Chase. I have been with Chase for 10 years and when I finally needed their assistance they did nothing to help. I am very disappointed that it took me contacting the Revdex.com to get a person to actually call me fro Chase. The lady that did contact me told me what the company had to say and I stated to her" so they can just lie like that and you don't do anything further" and she let me know that its them against me and Chase obviously took their side over this customer.

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on February 11, 2014. They should receive our correspondence within 5 to 7 business days.  In order to protect consumer privacy, they have been advised they may share the response directly with you.