JPMorgan Chase &

Review: I made a payment to Chase.com for my [redacted] Credit card, 11/*/15 which has been acknowledged by my bank [redacted] bank (through [redacted]) and though [redacted] has acknowledged it, they have not given me a confirmation number and Chase refuses to do anything. Why should I be expected to contact everyone, when they have all the electronic files. I don't get any confirmation numbers from [redacted]. I make these payments all the time through the same accounts, so Chase should have all the information, as this is not the only payment made this month.Desired Settlement: Why is it if I make a mistake, I have to pay for it, and when these banks screw up, I still have to pay, not only in lost money, but in lost time and aggravation. They want me to do all the investigation. I want to get paid, for the lost time, aggravation, and lost money.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: On or about July ** an unauthorized debit for ameriloan was put to my account. I never had ameriloan for my checking they're trying to take large amounts of cash from my account. They've tried six times and managed to overdraft my account. I tried calling chase and they don't care. They ignored my calls.then today July [redacted] they're trying to take 430.00 from my account without my permission I will file a claim with the attorney general. I even tried a dispute and the woman was very nasty with me.Desired Settlement: I want those $34.00 fees for Ameriloan reversed. And I want Ameriloan blocked from my checking account. It's abusive and illegal.

Business

Response:

This e-mail is to acknowledge receipt of your correspondence from [redacted] – Case No. [redacted]. Chase takes consumer feedback very seriously. We have fully reviewed this matter and a detailed response has been mailed directly to the consumer on July **, 2013.

In order to protect consumer privacy, the consumer has been advised they have the option to share the response directly with you. If you have any questions or concerns, I may be reached at ###-###-####, ext. [redacted].

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here

I contacted JP Morgan Chase today to speak to a "[redacted]" There is no [redacted] working for JP Morgan chase. However there is a [redacted] suing Chase bank. This is clearly an attempt to throw me off and this is indeed [redacted]. I recommend Revdex.com.org to contact the office verbally and speak to someone else in charge. Now this is deeper than just some fees owed. [redacted] is on both of my complaints. He is stalking me.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Business

Response:

This email is to acknowledge receipt of your correspondence from [redacted] – Case No. [redacted]. Chase takes consumer feedback very seriously. We have fully reviewed this matter and previously advised the customer we are no longer responding to this complaint.

In order to protect consumer privacy, the consumer has been advised they have the option to share the response directly with you. If you have any questions or concerns, I may be reached at ###-###-####, ext. [redacted].

Sincerely,

Chase Executive Office

Review: on 01/**/2015 I used chase online bill pay to pay a bill to [redacted] in the amount of $223. 2 weeks later [redacted] contacted me informing that they still had not received the check. I quickly called chase bank on 01/**/2015 to cancel that check from account ending ([redacted]). And those funds still haven't been returned to my account.Desired Settlement: $223 refund

Business

Response:

This e-mail is to acknowledge receipt of your correspondence from [redacted] – Case No.[redacted]. Chase takes consumer feedback very seriously. We have fully reviewed this matter and a detailed response has been mailed directly to the consumer on February**, 2015. In order to protect consumer privacy, the consumer has been advised they have the option to share the response directly with you. If you have any questions or concerns, I may be reached at ###-###-####, ext.[redacted]. Sincerely, [redacted]

Review: Chase Bank branch located at [redacted] did not respond to my inquiry to provide important records that I have to present in court. On 4-**-2016 I stopped by that branch and requested to provide an online login history (an official bank record) for business checking account named as Crystal Creek II Condo Association. The personal banker spent 20 minutes on a phone, and after that handed to me a paper with handwritten dates when I logged into that account online through some computer. I stated once again, that I need an official document with Chase Bank header showing that detailed login history to be presented in Court. I cannot go to Court and show the judge the handwritten dates on a back of the deposit slip. I also need an official Chase Bank statement showing that [redacted] and Ronald M[redacted] have been the only individuals with authorized access to that account. That document is also needed to be presented in Court.Desired Settlement: I am requesting to provide two official Chase Bank records for account #[redacted].

1. The online login history showing the dates and time for each authorized signer logged in into that account online from October 2015 to January 2016.

2. Official Chase Bank letter showing that [redacted] and [redacted] have been the only authorized signers on that account from October 2015 to January 2016.

The above records could be emailed to me in PDF format to [redacted] or mailed to my [redacted] address.

I am willing to pay a Fee to process this inquiry.

Thank you,

[redacted] ###-###-####

Business

Response:

This e-mail is to acknowledge receipt of your correspondence for [redacted] – Case No. [redacted]. Chase takes consumer feedback very seriously. We have fully reviewed this matter, and a detailed response was mailed directly to the consumer on May *, 2016. In order to protect consumer privacy, the consumer has been advised they have the option to share the response directly with you. If you have any questions or concerns, I may be reached at ###-###-####, ext. [redacted]. Sincerely, Katherine D[redacted] Executive Office