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Julian Bakery

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Reviews Retail Bakers, Diet Products Julian Bakery

Julian Bakery Reviews (301)

Unable to order
I tried to order 3 vegan vanilla cluster cereal and could not and tried to get ahold of someone. I have been very happy with this cereal and hope to continue.
Please all 916-354-1332
Shirley Anderson

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] lose the complaint, the company refunded my moneyThank you

I have ordered product online from this business in April- I was notified that my order was shipped and was sent a tracking number- The shipment was never rec'd When I contacted the business via email a few times , I was informed there had been equipment issues and the shipment would be delayedAs each stated ship date passed , I would check back to the Business site and find yet another pushed back/delayed shipment date, now approaching monthsI am wondering if I will see my money or my shipment of goodsToo bad I really wanted to try the product

We responded to your email yesterday and have sent a replacement as you neverMentioned anything about getting sickYou only mentioned that the bars were oily unfortunately we already sent the replacement to you yesterday at no chargeYou should have responded to our email after we sent tracking to you so we could have cancelledPlease close out this dispute and contact us at [email protected] if you do not enjoy the replacements we sent

Our money back guarantee states we refund for any unopen bars returnedThis is outlined on this http://www.julianbakery.com/paleo-protein-bars/We will be more than happy to refund you once you return the bars at your expense to: [redacted] [redacted] ***

This customer cancelled and was refunded on 02/04/

We are sorry your order arrived in this condition and have refunded youPlease keep the barsand know we will work on preventing this from happening in the futureThank you-

We have refunded you for the chocolate mint boxAttached is the verification

I am very sorry your order was delayed as the flavors you have chosen of bars are temporarily out.We can ship your order today but would need to substitute the flavors with the following:Paleo Protein Bar (Vanilla Cookie)Paleo Protein Bar (Devil's Food Cake)Paleo Protein Bar (Pure SunButter) We can also create a variety box with all the flavors we do have in stockGoing forward we have started de-listing all out of stock items.Please e-mail [email protected] directly with what you would like us to do and he will ship your order today or refundout the items we don't have and ship the other items.I am sorry again for all the problems and Shane will through in an additional bars at no cost

Attached is your refund receipt for your cancelled order

We apologize for the delay in your order as we had an equipment failure which caused the delayWe have attached your refund receipt for you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below That is not me nor my PayPal addressMy name is [redacted] Regards, [redacted] ***

We apologize for the issue with this order as it appears it didn't get processed because of a software error I have refunded your order but would like to know if I can send you this product at NO charge as it was our faultThank You -

Date: 10/14/ Case [redacted] Order [redacted] We apologize for the delay in responding to your case and will of course refund youWe found the [redacted] delayed the delivery of your order and it arrived spoiledA refund was issued on 10/14/and will show up on your card in to business days Thank You, [redacted] Julian Bakery, Inc

We had previously refunded you already on June 16th when we shipped your order withoutthe chocolateWe are currently out until Sept on this item.We are sorry you didn't get our e-mail about this item being refunded already.Attached is your refund receipt which shows this item was refunded on 06/Thank you!

Your order had been previously refunded per your request Attached is the previous e-mail sent to you confirming this took place

As you filed a credit card dispute through Paypal we have gone ahead and processed your refund and closed out the disputeAs your order was in the process of being shipped you may receive your order at no cost

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I don't see any indication that my order has shipped Regards, [redacted]

As per your request via e-mail your order [redacted] has been cancelled and refunded on 06/06/attached is your refund receipt

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Good Morning [redacted] , I'd like to withdraw/close my complaintThe company emailed again late yesterday and included cancel/refund nor matin, so I should be all setThanks, [redacted] Regards, [redacted] ***

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Description: Bakers - Retail, Health & Diet Products - Retail

Address: 3021 Industry St, Oceanside, California, United States, 92054

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