JustAnswer Reviews (%countItem)
JustAnswer Rating
Address: PO Box 29045, San Francisco, California, United States, 94129-0045
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+1 (415) 480-2121 |
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All my questions were answered. I actually learned a lot in a short time. *** was helpful and patient. Definitely got my moneys worth. Thanks
This app is great, the techs are pretty savvy, they guided me right to the problem. Their experience help me find a solution
I was in the middle of a very difficult situation with a contractor that I hired to rehab a property for me. I was given very good advice from a Real Estate Lawyer on JustAnswer. We went back and forth a few times and I felt like I got a good grasp of the situation and what to do as a result of his answers. This was definitely worthwhile.
I had been struggling with a tenant for awhile. Recently I decided that my only option was to request that this person a Notice of Termination. Once I had access to the property, I realized that the premises was not cleaned in any sense of the word. This being my first property I had some questions to ask concerning the security deposit. I found the JustAnswer website and I indeed had an answer is a short time. Fantastic service.
I didn't know which type of doctor to see for my issue, but *** ask for all the information needed and was able to help. He explained the condition and what specialist to see and which ones not to see. I needed the direction and he helped immensely. He gave me the information I needed to allow me to be more informed. I felt relief since I was in a position of not having anyone to point me in the right direction.
was very thorough and gave me two situations that my cat Smokey could be suffering. The remedies were affordable and I have already seen an improvement! Thank you so very much for helping me make my cat feel better.
The Technician, Greg , was fantastic. Very helpful. Excellent service.
One question, one answer, and positive results. Thank you
Very helpful with my vehicle; I was informed by the representative that my engine may have a recall, which can save me thousands of dollars! Thank you!
I have been trying to find information on my extensive table service of 87 pieces of Mason's
Ironstone with a pattern similar to Mandalay for years. JustAnswer put me in touch with Nora,
their expert in this field. I sent her 18 photos with the patents from the bottoms of the pieces and she returned with absolute clarification THE SAME DAY. I believe we exchanged questions and info back and forth at least ten times. What a knowledgeable Lady! You don't need The Antique Roadshow to come to your city, just work through JustAnswer. 5? No, 100 Stars!
I worked with a gentleman and he on a duplicate order for Office 365 and he was very patient and got my problem solved. He actually did extra work by getting extra billing deleted.
My mechanic *** was very thorough and precise gave me a lot of good information and it was very obvious he knew what he was talking about
It was a great service. so many small things can go wrong that the average person can't figure out. Nice not to have to take it to a shop.
My Thunderbird email host program stopped working last week. After trying all the free web sources, and everything I could think of, I turned to Werner at JustAnswer. What a smart man! In about a half an hour he wizzed through my computer at lighting speed checking all parts and programs. He determined that my Thunderbird program was probably corrupted (something no free site told me), and he re-installed the program quickly. I was up an running and today it works as if there was never a problem. Kudos to your wiz kid Werner!!
We can't say enough wonderful things. This was such a huge help to us in a very difficult situation! Thank you!
Very pleased with this service ! We were able to review the video and fix our problem immediately, will certainly use the service again and recommend it to friends and family
I have worked with others Co. You do need 'six stars' " THE BEST"
In desperation from not being able to get called back by a local real estate attorney, I found JustAnswer website. It clearly stated a $5.00 refundable deposit. I gave my situation to an intake person, and then I got information that it would cost $31 to speak with the attorney. I accepted that and spoke with Barrister. He gave me sound advice and was extremely helpful. Knowing what my legal options are eased my mind considerably! There was nothing misleading about the site. There was an option to pay for talking to an expert and it was well worth the money. Nothing was charged that I didn't pick. If you have real estate legal issues, ask for Barrister.
Just Answer seems to be a poorly run, scammy operation. A message popped up when I went on the official Apple Website to try to get answers to a few questions I had about my Apple devices. The JustAnswer window popped up and was very misleading because it seems to be an offical part of the Apple website -- and the only way to access the answers I was seeking. I reluctantly paid the $5, which they said they would refund. I just cancelled the membership, so I'm hoping they actually do refund the $5. I'll check and see. I wrote a question on an eChat type of screen, expecting to hear back right away or within several minutes as is typical for most eChat functions. About 6 hours later, I got a question from a tech. Then he asked if I wanted him to connect to my computer so he could manipulate it. I could not believe that the charge to do that would have been $39. This company seems like a real scam. Who wants to pay a ridiculous monthly fee to get answers to questions 6 hours after you need the information. Someone should investigate! I also can't believe that Apple contracts with this company. I'm assuming they did -- or why else would they pop up on the official Apple website. What a waste of time and energy! You can't leave a 0 star review or I would have done that.
Just answer is a wonderful service and so affordable. I received a prompt and thorough answer to my concern and was able to rest easy that night. I will undoubtedly use this service again.