JustAnswer Reviews (%countItem)
JustAnswer Rating
Address: PO Box 29045, San Francisco, California, United States, 94129-0045
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+1 (415) 480-2121 |
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www.justanswer.com
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An expert attempted to resolve the problem. It did take some time for him to respond. I did find my own problem in the meantime. He was very nice and seemed concerned about my problem.
saved us from expensive diagnostic tests at the vet for an issue with our dog that would seem urgent but was actually quite common and normal. We managed our dog at home with OTC meds and she was fine.
Had a friends puppy staying with me while she was away and he got out and into some pills. I didn't have a vet to call so used Just Answer. I got a fast and through response. Was told what I needed to do and the puppy is just fine. The only reason that I am giving them a 4/5 stars is because you have to sign up for a monthly service and then go back later and cancel. The need an option to just pay the $5.00 and ask a question without having to sign up and cancel things. The service was great though.
Had a complex electrical wiring problem the the fixture mfg could not solve. Just Answer diagnosed my problem with info I provided in the chat and gave me a recommendation that fixed the issue. Saved having an electrician come to the house which would have cost $$$ more. Would definitely use them again and recommend to friends and family. Thanks!
My contact person (***) was extremely knowledgeable with the workings of my particular lawnmower. His instructions were clear and concise and the issue was resolved in a matter of 3 minutes. I will not hesitate to use "Just Ask" in the future if a problem arises that I can not handle.
Excellent service. Solved printer problems in minutes.
I have NEVER had any misleading information regarding ANY of the legal issue(s) that I
1. Had researched and wanted verification as to what I was interpreting the law as written
2. Any questions about a law I was searching for but could not find it.The attorneys who have helped me have even supplied me with the Law chapter and verse as well as letting me know under what type of Law Court i.e. Probate, Criminal
I really think that the negative(s) one reads are 99% false. Everyone refers to *** all of the time and they're on TV commercials.
Justanswer*** is/does the EXACT samething(s), but for a whole lot less.
I have to hire an attorney back in my home State due to melded family issues. The person referred to me (I researched her case work etc and is on who makes you feel like her only client and you're important, nothing like the attorneys I had previously talked with. The 1st thing out of their mouths....this is what it will cost you, not with this attorney I'll be retaining).
Yes, if I'm not really sure of the information the attorney I'm retaining, I will run it by the Justanswer.com attorney I am currently using her brain as this attorney is from my home State which really helps me as a guide.
Had trouble with my FICM on my SuperDuty 350 if I had taken it in it would have cost me 134.85 for the diagnosis and then another 269.90 Labour and 947.75 parts.. Now that I know I can do it myself for 200.00 and 3 hours labour . it cost me 40 for the question so.. 1352.50 - 240 = 1112.50 savings... Thanks *** and Just answer..
I love it! What a great resource at your finger tips. The alternative is making an appointment with a local attorney, waiting and paying an expensive consultation fee.
The level of knowledge was superb. Directions were clear and simple on how to fix my boat. The repair would have been hundreds of dollars and I was able to repair on my own
Fast response, knowledgeable mechanic willing to talk through my issues
I've used the services of "Just Answer" for a few years. The thing is--they've got experts in so many fields! The last time they resolved an issue for me was at night--on the weekend when most businesses were closed. By the next morning, the situation had been taken care of through the response that I received from "Just Answer". Needless to say, I am very pleased with this business.
I upgraded the BIOS on my computer, and the last step was to provide a certain key number, which I did not have. The blue screen referred me to Microsoft, and after chatting with their representative for a long time, I was not given the key, but referred to speak to the manufacturer. I then chatted with John Castle of Just Answer, and after a few questions, he gave me a direct link to the needed key number which was located on the Microsoft site! Thanks to him, my computer works.
This site must be automated as it never pays any attention to what you say and just spits out unrelated or irrelevant nonsense
Hi there ***,
We're sorry to hear that you feel this way. I'd be happy to explain a little bit more about the site to clear up any misconceptions.
We do have a chatbot on the homepage that we use to gather some basic information an details form people regarding their question. This information is then passed along to a human Expert in the category that your question is posted. All of the Experts on the site have had their relevant background (Education, licensing and work experience) verified by an independent 3rd party.
In looking, it doesn't appear that you have an account tied to the email address that you provided so it doesn't seem like you made it past the homepage to talk to any of the Experts.
If you do still need help, please feel free to come back, or give our Customer Care team a call at *** or send us an email at *** and we can answer any other questions that you might have about the site.
Regards,
JustAnswer Customer Care
Communication was strange; I had to check for email and click on the link each time the vet responded. Took longer than I would have liked. But my question was answered and it saved me from an expensive trip to the emergency vet just to find out what my dog ate would not hurt him. Very much appreciated.
I was unable to cancel automatic payments I never OKed. I explained my problem to your representative, shortly after he send me 6 easy steps to remedy the problem and it worked! He also gave me his name and offered further assistance if needed.
I was impressed with your service and the fast response
I had a question on a Benz and the tech was very helpful. I not only fixed the car but earned a customer for life. Many thanks to ***. the tech tat helped me out.
I had a question about my engine possibly running too hot. Obviously, I needed an answer quickly. Within two minutes I had an answer and suggestions on how to fix the issue. It was fantastic and I will definately use them again.
The Nissan Techs gave me lots of suggestions on fixing the problem I had.
Rebecca asked the right questions and answered all of my questions, and helped alleviate some anxiety after my dogs got into a fight with a groundhog.