Beware! I was quoted one price during booking, which still showed during checkout and was confirmed in an email received from the agency shortly after purchaseThe charges that hit my credit card were significantly higher Since those charges did not show up until well after the three-hour window of time allowed to cancel or change reservations, I appealed to the company to credit the difference Their response was that the charges were made by the airlines and were nonrefundable In addition, the return date booked was not the one I had selected during the booking process The costs quoted to change the return to my selected date were prohibitive (about as much as the original total cost)
I purchased tickets to fly in 12/thru JustFly [redacted] I was looking over my booking a few weeks ago and found that my booking was completely changed to the day beforeI never received confirmation from the Airline Norwegian Air nor JustFly of the changes madeI immediately contacted JustFly and asked whyThey informed me the airline no longer flyed on that day and attempted to get me a different flight, however it would have changed from a direct flight to one that would take me almost days to arrive at my final destination which was not acceptable to me since I am on a scheduled tourI did contact the airline directly and was informed they would grant me a complete refund since they were unable to accommodate me and they changed my flight by a full day of travelThey however, require justfly to request the refundEach customer service rep at justfly has told me they have to send my request for a cancellation and refund to another departmentI advised them that I really need th
I booked a flight and the price summary before clicking purchase totaled $which indicated that included taxes and feesThis was the amount that I was agreeing to pay by clicking the Purchase buttonOnce I actually clicked the Purchase button it stated that my flights were booked and that the amount that was confirmed and charged to my account was $That is an extra $then what I thought I was purchasing and what I agreed to pay(I also have screenshots that support my claims.) I have contacted justfly [redacted] numerous times and provided all the above information, including the screenshots to show what happened and they have refused to credit back to me the amount that I was over-charged and that I did not agree to payThey said that I should refer to their terms and conditions and that prices could fluctuate, however, prices should not fluctuate without my consent to pay the fluctuated priceThis is a scamI asked to speak to a supervisor or manager at justfly**
On October 4, 2017, I purchased roundtrip airfare from Chicago to Frankfurt, Germany through [redacted] the receipt clearly stated that the first checked bag was freeOn the flights to Germany through SAS, there were no issues, On the return flights through Icelandic Air, however, they stated that my ticket was "Economy Light" and did not include free baggageI had no choice but to pay an additional 88Euros to check the bagWhen I complained to JustFly, they claimed they had no responsibility, even though it clearly states that the 1st checked bag was free on all the flights they sold me
I booked a trip with justfly [redacted] on 3/08, for the trip I was charged a total of $for the flight and a $fee for a seat selectionOn 10/3, I was imputing the flight into my flight application on my phone and received a notification that my flight was cancelledI had to contact justfly to get confirmation that my flight was cancelled, which they seemed at first to have no knowledge ofFinally they confirmed my flight was cancelled and didn't offer to refund me or help rebookOnce I asked about receiving a refund so that I could book another flight they said they would check in to refunding me and needed to contact me back in - hours, and if they were to refund me it would be 6-weeksI then called British airways to determine why the refund took so long, where they confirmed they had not recieved my money/payment for the flight and unfortunately couldn't help meI think called justfly [redacted] back, where they continued to give me the run around and left me on hold
I purchased airlines tickets from this company in December and I've waited months to allow for a refund onto my debit cardStil, after multiple phone calls, they are unable to provide proof they've issued the refund and my bank statements surely do not reflect that one was ever givenAfter speaking with them again today, they send me over a makeshift invoice that does not include the proper total refund amountAfter questioning the agent, she backtracks and states the correct total amount of over $Reference number [redacted]
My husband booked a flight through Justfly[redacted] and had to make a changeHe made the change through their website online and our credit card was chargedHowever the ***pany sent us a itinerary that was the same as the original not reflecting a changeMy husband called Justfly was placed on indefinite hold never being able to speak to a customer service repHe ended up having to buy a ticket from a ***pletely different airline to make it back home to the United StatesWhen he finally got through to Justfly and brought their error to their attention they refused to acknowledge their mistake and refund him the change fee for a change he was charged for that never took placeI have researched this ***pany and there are numerous ***plaintsI intend to spread the word to those I know are affiliated with the military and government to stay away from doing business with JustflyThey are deceptive and should not be in businessI think my husband deserves his fee returned and no other ve
I booked a ticket thru Jusfly [redacted] from ORD to BOM via Turkish Airlines for $(non-refundable ticket) on 10/20/Return ticket from 01/28/- 02/05/JustFly booking reference [redacted] Booking status on Justfly***: Booking confirmedNo need to reconfirm On 01/03/2017, I called to rescedule the trip to 01/26/- 02/05/I was charged $for the modification and allocated a new Airline PNR Booking Status on Justfly***: Booking confirmedNo need to reconfirm On 01/04/2017, I got a call from Justfly [redacted] asking for my credit card details again, which I gave themBooking Status on Justfly***: Booking confirmedNo need to reconfirm(with new dates) On 01/05/2017, I checked Turkish airlines with my new Airline PNR, but the bookind status is cancelledJustfly [redacted] Booking Status is still: Booking confirmedNo need to reconfirm(with new dates) I finally realize that they have lost my booking and the original ticket was lost as wellThey agreed to refund t
I purchased two round trip tickets on 01/18/for JunetravelOn 05/04/I received an email from [redacted] with a changed/new itinerary for my trip and re-issue of ticketsBut I found out I wouldn't be able to make that trip; when I cancelled it, I was told if I paid $per ticket I could bank them for later use , but still would have to pay $to re-issue each ticket I paid the seventy-five dollars fees as I didn't want to lose the ticketsThe date was 06/13/ Never it was mentioned that the banked tickets had an expiration date In fact, I was given the assurance that I could use them ANYTIME Today I called to schedule a trip using those banked tickets(money) and what was my surprise when this heavily accented Asian voice told me the tickets were expired! I explained over and over what had transpired when I first cancelled the original flight, but to no avail She kept repeating that the tickets were valid only for a year A year? From the re-issue or fro
I selected travel for 11/23-27, after paying I received and was emailed itineraryI didn't look at it the iternary until hours after the hour free change/cancellation policy., because I assumed what I booked is what I gotBut came to find out that they booked me going and returning on the same date, 11/I tried to resolve over the phone, was placed on excessive hold, while they located a supervisor, none was available, so I was given the option for the supervisor to call me back at a specific time the next dayThe supervisor never called, so I called back and was once again placed on excessive holdI finally got a supervisor [redacted] , and she said the same exact thing as the customer rep., I asked to speak to someone above her and she would not put me through, nor would she give me the name of CEO so I could escalate the matterThis was also the week that there were report computer problems with all the airlines
We booked a flight for people from Denver to LondonMy daughter got married to one of the other passengers and we needed to update her last name to hisI have now been on the phone with them for days and still it has not been updated but they have already charged my credit cardI have sent them the updated marriage license and passport showing the name changeI have been on the phone with them for over hours minimum for each callThis shouldn't be that difficult to update a last name when someone gets marriedI was told from justfly [redacted] that they have a 3rd party that they go through to buy ticketsThis is ridiculousEverytime I call I get a different personI have to explain my situationVery frustratingThey keep telling me to call back in hoursWe are now leaving in daysI have called the airlines and they have told me justfly just has to update the last nameThe airlines stated they have nothing to do with itI am getting the run around with JustflyEvery
I purchased a flight through this company back on June 16, I was supposed to fly from San Francisco to Berlin today (9-27) at 1:I received an email two days ago about my upcoming flight and to check in along with the flight informationEverything was good to goHowever, when I went to check in the airline said they were unable to check me in onlineI checked my itenersry on the airline website and it was still currentThe next day (morning of the flight) I tried again, still no luckCouldn't get through to airline, and my flight didn't show up on departure listI called justfly [redacted] and they told me my flight was still good to go and leaving at the same timeI insisted I was unable to get through to the airline or check in and I asked them to follow up with the airlineThey put me on hold, and a few minutes later told me the airline went bankrupt and had cancelled my flightI was very upset, as o was set to leave in hoursI asked why I was never notified by justfly
This is Joyjit ***, Located at Austin, TexasHereby I’d like to share my annoying experience I faced with Justfly [redacted] while purchasing ticket of USA to India Round tripOn 9/16/2017, I purchased travel tickets from justfly for roundtrip from Austin to Kolkata, India through British airwaysThe journey date was 12/17/and the return date was 01/14/For both the trips, one of the flights has transit at Heathrow AirportI was aware that for some certain conditions travelers need transit visa as per UK GovtlawSo I had asked Customer Associate who was selling the ticket to me on thisShe had confirmed me that, for my case, since the layover period at Heathrow are and hours for both the trips, I don’t need transit visaShe sent some links to justify her points and I agree on thatOn 12/10/I was checking the transit visa criteria at [redacted] and found that for my case I need a transit visaI should have done my own homework
I will be reporting this transaction to the Revdex.comThis is my email: JUSTFLY Booking: [redacted] I made this reservation and it was $for a round trip ticket (quoted price)I added the $insurance which would have come to a total of I realize that there is a tax but NOT $worthThe amount charged to my credit card is not reflective of the conversation I had with the agent on the phoneIf you are going to charge me $-- $OVER what was quoted, then CANCEL my reservation and I will book directly with DeltaThis is not an acceptable practiceCharging me OVER what was quoted and then adding a $Taxes and Fees seems out of lineI received an email that informed me to immediately call as attention was neededThe gentleman who answered did not help me and wanted to charge me $to cancel my reservationThis is the fault of JustFly for not honoring the price that I was quotedFurther, he would not let me speak with a supervi
My wife and I booked two flight through the company JustFly [redacted] to Jamaica departing from FtLauderdale airport and arriving at Montego Bay for 08/31/The return flight from Montego Bay to FtLauderdale was supposed to return on 09/03/After booking and our credit card being charged, I realized that the dates that JustFly [redacted] booked us for was both flying to Jamaica and returning to FtLauderdale on 09/03/We called the company to correct the issue and after an hour of back and forth with their "customer service" employees, we were transferred to their "customer service department" which was a voicemail for a air conditioning companyI have not been able to reach the company since
So mom and I bought roundtrip tickets from Kansas City to Fuzhou, China on JustFly.comOutgoing flights were KC to Seattle to Shanghai to FuzhouReturn flights were Fuzhou to Beijing to Seattle to KCWhen we arrived in Shanghai, we had to hop on a different, domestic [redacted] to go to Fuzhou and get another boarding passThe agent there did not give us any boarding pass since they said that whomever purchased the ticket (JustFly.com) had sent some kind of incorrect ticket/reservation confirmation number and it didn't match any of our passport or visa numbersWe were stuck in Shanghai and were told that the only way to get to Fuzhou was to buy our own separate ticket in China to go to FuzhouWhich is what we didWhen we were coming back to the US, at the airport in Fuzhou they said that the rest of our reservation was cancelled since we did not take the last leg from Shanghai to FuzhouWe had to then buy tickets that day to come back to the US...which cost u
Justfl***---Charged my credit card an amount different from what was quoted to me over the phone Spoke with [redacted] (***) supervisor who apologized and refunded me, but I believe this company is not only unethical but fraudulent
I booked a flight for two people through justfly [redacted] on March 15, On May 15, 2016, for unforeseen reasons, I called justfly [redacted] to cancel the two flightsI was informed on the phone that there would be a $charge from justfly [redacted] to cancel the reservation and an additional $penalty from the airline to cancel the flights, and I would receive $1,as a refund within six to eight weeksI asked for an email confirmation and was told I would receive one shortlyOn May 16, 2016, I still had not received an email confirmation that I had canceled my flight and would receive a refund so I called justfly [redacted] back to request this confirmationI receivved an email confirming only that my flight had been canceledI then called back again to request the confirmation of the refund amountI received two emails stating in one that my flight had been canceled and then in the second one that I had been charged the $feeOn July 15, I called to inquire about the status of my re
On 11/7/2016, booked a flight via Justfly [redacted] from Los Angeles to Italy for travel dates from 4/to 4/13/My reservation for that booking is [redacted] , and my Airline reference number is [redacted] Today, I received an email saying that there is a significant change to my itinerary, asking me to contact Air Berlin as soon as possible at [redacted] to discuss the change and confirm my new flight optionsI tried to call the number to contact Air Berlin many times but phone line's busy tone is always onI finally called Justfly at [redacted] and asked the customer service lady to check on what changes that she can find out about my itineraryShe checked for a while and told me my flight changes via a phone and rushed to hang up on meI told her that I need her to send me an email, so that I can review the changes to make sure what I heard from her on the phoneShe told me that my flight dates are not changed, just my flight time got changedShe told me that I will rece
Beware! I was quoted one price during booking, which still showed during checkout and was confirmed in an email received from the agency shortly after purchaseThe charges that hit my credit card were significantly higher Since those charges did not show up until well after the three-hour window of time allowed to cancel or change reservations, I appealed to the company to credit the difference Their response was that the charges were made by the airlines and were nonrefundable In addition, the return date booked was not the one I had selected during the booking process The costs quoted to change the return to my selected date were prohibitive (about as much as the original total cost)
I purchased tickets to fly in 12/thru JustFly [redacted] I was looking over my booking a few weeks ago and found that my booking was completely changed to the day beforeI never received confirmation from the Airline Norwegian Air nor JustFly of the changes madeI immediately contacted JustFly and asked whyThey informed me the airline no longer flyed on that day and attempted to get me a different flight, however it would have changed from a direct flight to one that would take me almost days to arrive at my final destination which was not acceptable to me since I am on a scheduled tourI did contact the airline directly and was informed they would grant me a complete refund since they were unable to accommodate me and they changed my flight by a full day of travelThey however, require justfly to request the refundEach customer service rep at justfly has told me they have to send my request for a cancellation and refund to another departmentI advised them that I really need th
I booked a flight and the price summary before clicking purchase totaled $which indicated that included taxes and feesThis was the amount that I was agreeing to pay by clicking the Purchase buttonOnce I actually clicked the Purchase button it stated that my flights were booked and that the amount that was confirmed and charged to my account was $That is an extra $then what I thought I was purchasing and what I agreed to pay(I also have screenshots that support my claims.) I have contacted justfly [redacted] numerous times and provided all the above information, including the screenshots to show what happened and they have refused to credit back to me the amount that I was over-charged and that I did not agree to payThey said that I should refer to their terms and conditions and that prices could fluctuate, however, prices should not fluctuate without my consent to pay the fluctuated priceThis is a scamI asked to speak to a supervisor or manager at justfly**
On October 4, 2017, I purchased roundtrip airfare from Chicago to Frankfurt, Germany through [redacted] the receipt clearly stated that the first checked bag was freeOn the flights to Germany through SAS, there were no issues, On the return flights through Icelandic Air, however, they stated that my ticket was "Economy Light" and did not include free baggageI had no choice but to pay an additional 88Euros to check the bagWhen I complained to JustFly, they claimed they had no responsibility, even though it clearly states that the 1st checked bag was free on all the flights they sold me
I booked a trip with justfly [redacted] on 3/08, for the trip I was charged a total of $for the flight and a $fee for a seat selectionOn 10/3, I was imputing the flight into my flight application on my phone and received a notification that my flight was cancelledI had to contact justfly to get confirmation that my flight was cancelled, which they seemed at first to have no knowledge ofFinally they confirmed my flight was cancelled and didn't offer to refund me or help rebookOnce I asked about receiving a refund so that I could book another flight they said they would check in to refunding me and needed to contact me back in - hours, and if they were to refund me it would be 6-weeksI then called British airways to determine why the refund took so long, where they confirmed they had not recieved my money/payment for the flight and unfortunately couldn't help meI think called justfly [redacted] back, where they continued to give me the run around and left me on hold
I purchased airlines tickets from this company in December and I've waited months to allow for a refund onto my debit cardStil, after multiple phone calls, they are unable to provide proof they've issued the refund and my bank statements surely do not reflect that one was ever givenAfter speaking with them again today, they send me over a makeshift invoice that does not include the proper total refund amountAfter questioning the agent, she backtracks and states the correct total amount of over $Reference number [redacted]
My husband booked a flight through Justfly[redacted] and had to make a changeHe made the change through their website online and our credit card was chargedHowever the ***pany sent us a itinerary that was the same as the original not reflecting a changeMy husband called Justfly was placed on indefinite hold never being able to speak to a customer service repHe ended up having to buy a ticket from a ***pletely different airline to make it back home to the United StatesWhen he finally got through to Justfly and brought their error to their attention they refused to acknowledge their mistake and refund him the change fee for a change he was charged for that never took placeI have researched this ***pany and there are numerous ***plaintsI intend to spread the word to those I know are affiliated with the military and government to stay away from doing business with JustflyThey are deceptive and should not be in businessI think my husband deserves his fee returned and no other ve
Justfly[redacted] overcharged my credit account They are fraudulent
I booked a ticket thru Jusfly [redacted] from ORD to BOM via Turkish Airlines for $(non-refundable ticket) on 10/20/Return ticket from 01/28/- 02/05/JustFly booking reference [redacted] Booking status on Justfly***: Booking confirmedNo need to reconfirm On 01/03/2017, I called to rescedule the trip to 01/26/- 02/05/I was charged $for the modification and allocated a new Airline PNR Booking Status on Justfly***: Booking confirmedNo need to reconfirm On 01/04/2017, I got a call from Justfly [redacted] asking for my credit card details again, which I gave themBooking Status on Justfly***: Booking confirmedNo need to reconfirm(with new dates) On 01/05/2017, I checked Turkish airlines with my new Airline PNR, but the bookind status is cancelledJustfly [redacted] Booking Status is still: Booking confirmedNo need to reconfirm(with new dates) I finally realize that they have lost my booking and the original ticket was lost as wellThey agreed to refund t
I purchased two round trip tickets on 01/18/for JunetravelOn 05/04/I received an email from [redacted] with a changed/new itinerary for my trip and re-issue of ticketsBut I found out I wouldn't be able to make that trip; when I cancelled it, I was told if I paid $per ticket I could bank them for later use , but still would have to pay $to re-issue each ticket I paid the seventy-five dollars fees as I didn't want to lose the ticketsThe date was 06/13/ Never it was mentioned that the banked tickets had an expiration date In fact, I was given the assurance that I could use them ANYTIME Today I called to schedule a trip using those banked tickets(money) and what was my surprise when this heavily accented Asian voice told me the tickets were expired! I explained over and over what had transpired when I first cancelled the original flight, but to no avail She kept repeating that the tickets were valid only for a year A year? From the re-issue or fro
I selected travel for 11/23-27, after paying I received and was emailed itineraryI didn't look at it the iternary until hours after the hour free change/cancellation policy., because I assumed what I booked is what I gotBut came to find out that they booked me going and returning on the same date, 11/I tried to resolve over the phone, was placed on excessive hold, while they located a supervisor, none was available, so I was given the option for the supervisor to call me back at a specific time the next dayThe supervisor never called, so I called back and was once again placed on excessive holdI finally got a supervisor [redacted] , and she said the same exact thing as the customer rep., I asked to speak to someone above her and she would not put me through, nor would she give me the name of CEO so I could escalate the matterThis was also the week that there were report computer problems with all the airlines
We booked a flight for people from Denver to LondonMy daughter got married to one of the other passengers and we needed to update her last name to hisI have now been on the phone with them for days and still it has not been updated but they have already charged my credit cardI have sent them the updated marriage license and passport showing the name changeI have been on the phone with them for over hours minimum for each callThis shouldn't be that difficult to update a last name when someone gets marriedI was told from justfly [redacted] that they have a 3rd party that they go through to buy ticketsThis is ridiculousEverytime I call I get a different personI have to explain my situationVery frustratingThey keep telling me to call back in hoursWe are now leaving in daysI have called the airlines and they have told me justfly just has to update the last nameThe airlines stated they have nothing to do with itI am getting the run around with JustflyEvery
I purchased a flight through this company back on June 16, I was supposed to fly from San Francisco to Berlin today (9-27) at 1:I received an email two days ago about my upcoming flight and to check in along with the flight informationEverything was good to goHowever, when I went to check in the airline said they were unable to check me in onlineI checked my itenersry on the airline website and it was still currentThe next day (morning of the flight) I tried again, still no luckCouldn't get through to airline, and my flight didn't show up on departure listI called justfly [redacted] and they told me my flight was still good to go and leaving at the same timeI insisted I was unable to get through to the airline or check in and I asked them to follow up with the airlineThey put me on hold, and a few minutes later told me the airline went bankrupt and had cancelled my flightI was very upset, as o was set to leave in hoursI asked why I was never notified by justfly
This is Joyjit ***, Located at Austin, TexasHereby I’d like to share my annoying experience I faced with Justfly [redacted] while purchasing ticket of USA to India Round tripOn 9/16/2017, I purchased travel tickets from justfly for roundtrip from Austin to Kolkata, India through British airwaysThe journey date was 12/17/and the return date was 01/14/For both the trips, one of the flights has transit at Heathrow AirportI was aware that for some certain conditions travelers need transit visa as per UK GovtlawSo I had asked Customer Associate who was selling the ticket to me on thisShe had confirmed me that, for my case, since the layover period at Heathrow are and hours for both the trips, I don’t need transit visaShe sent some links to justify her points and I agree on thatOn 12/10/I was checking the transit visa criteria at [redacted] and found that for my case I need a transit visaI should have done my own homework
I will be reporting this transaction to the Revdex.comThis is my email: JUSTFLY Booking: [redacted] I made this reservation and it was $for a round trip ticket (quoted price)I added the $insurance which would have come to a total of I realize that there is a tax but NOT $worthThe amount charged to my credit card is not reflective of the conversation I had with the agent on the phoneIf you are going to charge me $-- $OVER what was quoted, then CANCEL my reservation and I will book directly with DeltaThis is not an acceptable practiceCharging me OVER what was quoted and then adding a $Taxes and Fees seems out of lineI received an email that informed me to immediately call as attention was neededThe gentleman who answered did not help me and wanted to charge me $to cancel my reservationThis is the fault of JustFly for not honoring the price that I was quotedFurther, he would not let me speak with a supervi
My wife and I booked two flight through the company JustFly [redacted] to Jamaica departing from FtLauderdale airport and arriving at Montego Bay for 08/31/The return flight from Montego Bay to FtLauderdale was supposed to return on 09/03/After booking and our credit card being charged, I realized that the dates that JustFly [redacted] booked us for was both flying to Jamaica and returning to FtLauderdale on 09/03/We called the company to correct the issue and after an hour of back and forth with their "customer service" employees, we were transferred to their "customer service department" which was a voicemail for a air conditioning companyI have not been able to reach the company since
So mom and I bought roundtrip tickets from Kansas City to Fuzhou, China on JustFly.comOutgoing flights were KC to Seattle to Shanghai to FuzhouReturn flights were Fuzhou to Beijing to Seattle to KCWhen we arrived in Shanghai, we had to hop on a different, domestic [redacted] to go to Fuzhou and get another boarding passThe agent there did not give us any boarding pass since they said that whomever purchased the ticket (JustFly.com) had sent some kind of incorrect ticket/reservation confirmation number and it didn't match any of our passport or visa numbersWe were stuck in Shanghai and were told that the only way to get to Fuzhou was to buy our own separate ticket in China to go to FuzhouWhich is what we didWhen we were coming back to the US, at the airport in Fuzhou they said that the rest of our reservation was cancelled since we did not take the last leg from Shanghai to FuzhouWe had to then buy tickets that day to come back to the US...which cost u
Justfl***---Charged my credit card an amount different from what was quoted to me over the phone Spoke with [redacted] (***) supervisor who apologized and refunded me, but I believe this company is not only unethical but fraudulent
I booked a flight for two people through justfly [redacted] on March 15, On May 15, 2016, for unforeseen reasons, I called justfly [redacted] to cancel the two flightsI was informed on the phone that there would be a $charge from justfly [redacted] to cancel the reservation and an additional $penalty from the airline to cancel the flights, and I would receive $1,as a refund within six to eight weeksI asked for an email confirmation and was told I would receive one shortlyOn May 16, 2016, I still had not received an email confirmation that I had canceled my flight and would receive a refund so I called justfly [redacted] back to request this confirmationI receivved an email confirming only that my flight had been canceledI then called back again to request the confirmation of the refund amountI received two emails stating in one that my flight had been canceled and then in the second one that I had been charged the $feeOn July 15, I called to inquire about the status of my re
On 11/7/2016, booked a flight via Justfly [redacted] from Los Angeles to Italy for travel dates from 4/to 4/13/My reservation for that booking is [redacted] , and my Airline reference number is [redacted] Today, I received an email saying that there is a significant change to my itinerary, asking me to contact Air Berlin as soon as possible at [redacted] to discuss the change and confirm my new flight optionsI tried to call the number to contact Air Berlin many times but phone line's busy tone is always onI finally called Justfly at [redacted] and asked the customer service lady to check on what changes that she can find out about my itineraryShe checked for a while and told me my flight changes via a phone and rushed to hang up on meI told her that I need her to send me an email, so that I can review the changes to make sure what I heard from her on the phoneShe told me that my flight dates are not changed, just my flight time got changedShe told me that I will rece