DO NOT use this company I purchased a round-trip airline ticket to travel to visit a friend The ticket price was $ Unfortunately, our travel plans changed, and I had to cancel the reservation JustFly charged me a $cancellation fee, but said that I had one year to use a travel credit of $ Sounds great, right?
Six months later I attempted to re-book the flight using the travel credit JustFly wanted to charge me a $re-booking fee! For that price, I could simply make new airline reservations directly with the airline for $ I contacted JustFly on several occasions, waiting on hold for over an hour each time, requesting to speak with a supervisor Each time, they told me that I needed to contact the airline In my opinion, they swindled me out of $ What on earth was the $cancellation fee? Why would they charge $to re-book the flight? RIDICULOUS It is money down the drain
By far the worst experince ive ever hadMy grandmother just passed away and I needed immediate tickets for out of country and went through these guys after buying the tickets I get an email saying everything is goodnext day im on my way to the air port and I see I have an email that my ticket was canceled !!?? I called them and wait about min for someone to pick Finaly some one answers the phone and does not answer any of my questionsfinaly he tells me that it was canceled because there was no more room in Flightso I asked why they sold me tiketshe said this was qatar airways fault for not updating(there were over seats open just in the section I purchased my ticketI have picture of the page to prove it) I asked to speak to his supervisor and he told me to hang up and call in five min becuase there are no supervisors availablei told him I will just hold for five min instead of calling back and waiting another just to get to someone againafter '4-5' attempts to get me a supervisor he tells me that he has to assit other customers and that he can not help me anymorei refused to hang upfinaly gets me to a supervisor name "***" now she is refusing to help me in anywayExplained to her that my grandmother passed away and my mother needs to make it there to be there for the service(ticket was for my mom I forgot to say this) we had other tickets for my moms sister and her husbandtold her my mom can not travel by her self thats why we got tickets and if she can just cancel the other and give us new onessaid nope they will not do thatif they do I have to pay $per ticket to cancel explained to her that it was not my fault they sold tickets they did not havestill refused to do anything for meabout hours on the phone with these guys and I get no wherei decide to go to the airport and talk to one of the supervisor for qatar air and the guy took all of my moms info and was shocked when I explained the whole thing to himhe said there are plentty of seats available on that flight and ended up getting her tickets for THAT FLIGHTi think the justfly people just wanted to upcharge me becuase they kept offering me to buy tickets for a diffrent timeI will be posting this on every place I can find
Originally bought a roundtrip ticket to Nadi, Fiji on 12/22/JustFly booking number***Attempted to chehours before flight scheduled to depart on 12/25/When I was unable to check in I contacted Fiji Airways directly and they informed me there was a problem with the departure flight (as in it was not booked correctly)I contacted JustFly on the 24th of December and explained the situation, they informed me they corrected the problem and I would be able to check in on the morning of December 25, I attempted to check in again on 12/and still was unable to check inI contacted Fiji Airways again and they referred me back to JustFly***I contacted JustFly again anfd they confirmed that I did not have a departure flight for the roundtrip ticket I purchased in the amount of $I attempted to cancel and rebook the flight but they insisted the ticket was non-refundableThe only option available to me was to purchase an additional one way ticket to N
First of all upon ordering a flight the price change after the price change the return date changed when I called customer service to correct this they said it would cost a fee to change the date then they said it would cost the cancellation fee of $to cancel the ticket in a negotiated down to but it is very upsetting and they were being very difficult They would spell things wrong repeat things back wrong and keep going up in price is and down in prices and all together pretty much shady
Charged me $for cancelling flights and provided only a $travel credit in returnCould not accommodate any changes to the travel dates that the airline allows
I reserved tickets on a flight with Justly.com for $eachSix hours later, I saw another flight leaving earlier the same day for $on Justly.comI cancelled my first flight at a cost of $x =$(They said this was the fee for cancellations after hours from booking.) The woman at Justly.com stated I could not book the new flight until she cancelled the first flightWhile she was processing my cancellation, I was simultaneously booking the cheaper flightI booked my seats and was shown the $rateAs soon as I placed the credit card info, I was told the rate had jumped to $I did not book this flight The website stated the cheaper rate was no longer availableThis all took place in less than a few minutesI then requested a refund on my $cancellation feeI was denied the refundThis company is obviously ripping people off
I booked a flight through Justfly***, and it was my worst booking I have ever experienced with a companyI had to changed the first leg of my flight due work reasonsI understood that I would incur a penalty for this changeHowever, Justfly*** would not cancel my reservation or change my flight to a comodate my changes in travel date after numerous attemptsI had to buy another ticket through another company and airlineI have never been more disappointed in a travel company and airline before
Hello, I talked with a representative at length yesterday regarding the insurance for my JustFly*** tripDue to a death in the family I was unable to make my outbound flight from ChicagoIt was falsely communicated on my Justfly*** account that my travel insurance was valid on the date of travelI purchased insurance on March 29th, 2016, but when I talked to a Justfly*** representative on May 10th, 2016, he informed me that my card was not processed when an attempt to purchase insurance was madeBecause the insurance was not processed I've lost my entire round trip flight to London at a loss.I am asking for Justfly*** to honor the insurance purchase or allow me to update my credit card info used to purchase travel insurance in order to reschedule my flight due to the following: Based on the data below: my account showed that travel insurance was active on the day of departure May 9th which would allow me the chance to make changes to my flight in the event of an emerg
This company takes third-party reservations through their website for flights (in my case on Qatar Airways) but if there is a problem of any kind with your flight there is absolutely no way to get customer serviceIn my case, my one flight was cancelled by the airline (Qatar Airways) and so I got an email from justfly*** to contact the airlineI did exactly this and they informed me they could not rebook my flight because it was booked through a third-partyThey gave me a phone number to call (***)A lady in Fort Lauderdale at a travel agency answered and told me the number they gave me was a mistake and I needed to contact Justfly*** directlyI called the number she gave me (***) and waited for over two hours and no one answeredThe recording simply told me someone would take my call in "Over minutes"So now I had four $1,tickets booked and no one who can help me rebook my cancelled flightFor the purposes of understanding the type of business this c
I booked a roundtrip flight through JustFly.com to Toronto, ON from Washington, DCThe flight to Toronto was delayed but was completed on July On the way back, on Sunday, July 23, the flight (*** *** ***) was cancelled due to mechanical failure The airline offered to rebook me and my wife for Wednesday, July 26, which we found to be unacceptableWe were offered no other options*** said they would unable to refund us because the flights were purchased through a third party, JustFly.comOn Wednesday, July 26, I called JustFly.com's customer service to request a refundThe customer service agent at first said he looked up the flight and that it showed it had been completed, therefore I was ineligible for a refundAfter I told him that was not true, he then said that the system showed I was a no showHe told me to call *** but I refusedHe then called *** himself and put me on hold for minutesHe returned and told me I was right and told him the truth, b
Please, NEVER deal with this companyIt's best to stay away from themI have over 5K travel credit with them (separate bookings), they are making it impossible to use itNumerous calls to customer service, conversations with so-called supervisors will get you nowhereThey make up rules, they even told me that the airlines 'locked' the access to the credit even though it was given for year, and I have plenty of time to use it Why they are still in business???
JustFly has included several clauses that are not followed even by the company themselvesWe in particular are a victim to the unethical conduct of JustFlyWe have bought the flight tickets and we were able to take the first flight however, on our way back, we were not able to board the flight as they said: "We can not pull up your information."
How can they possibly not be able to pull up our information, if for they first flight were able to board and fly without any problems?! Not only this, however, when we tried to contact their customer service, they did not reply at all to our complaintWe could only contact them through the credit dispute which up to this point are still unresolvedOur total amount for the cost of the flight was $2110.07, however we only asked for $as that was the amount for not being able to board the second flightWe bought the ticket hours before the flight and they have sent us a confirmation letter, confirming that all the flights are booked and accounted for, however, we were still not able to board the flight and not able to seek redressIf anyone is reading this, it is all good and dandy when your experience is good, however, it is when you've been wronged, that you see the gilded company for what it is
On Oct 08,I ordered from Justfly.com a return airline ticket from Tucson AZ to Ho Chi Minh City/ Vietnam for departure on Dec 11, and a return on Jan 12, Three day before departure, while checking the schedule, I noticed a change, a shortening of the layover time in one leg of the return itineraryI contacted Justfly by phone to have it correctedThe correction resulted in my return date to be Jan 13, a day laterBefore my departure from Vietnam, I checked with *** *** *** online and found that my name was not on the passenger listRepeated long distance calls from Ho Chi Minh City to Justfly to have my reservation confirmed/reinstated did not bring any results nor was I given any alternatives or adviseI had no choice but to purchase and pay for a new return ticket to get homeIn the meantime, *** *** informed me that Justfly had cancelled the scheduled flight on Jan 12, but not ordered one for Jan The airline reimbursed me for the cost of the f
I purchased tickets back in May for a trip in Oct An unforseen event occurred where there has been death in the family on 09/28/My flight isn't until Oct and return Oct I paid dollars for me, my spouse, and year oldI advised theOf the death and they basically told me there was nothing they can doThe whole reason I planned this trip was to visit this family that has passed away and now I can'tThey are telling me that I am just losing out on the money I spentI do not think this is right at allThey are suppose to accommodate their customers and exhaust all options and they did not do that at allI even reached out to the personal airlines and they told me to call just flyThis is all badI paid for tickets I can't use now
I booked a flight with this travel company in December and had to cancel it for work reasonsI was charged $for a cancellation fee (which is fine)I have been trying to now use my credit which is for $to book a new flight and I am unable toI am given the option to search for a new flight using my credit and when I do so, I am told by the website that they are "searching" yet no flights ever show upI have tried calling multiple timesI was on hold for over three hours yesterday from multiple phone callsWhen I actually got in contact with someone they told me they could not book a flight using travel credit and I would need to be transferredI then was on hold for over an hour and no one picked upThere is currently no way for me to use my credit
This is the worst online booking I've ever used
They messed up my profile and booked a wrong name on the flight ticket
When I found out and called their customer service about times, it took them hours, hours, hours, minutes, etcto keep me on the phone, but finally has to cancel the ticket, with a charge!!!
and worst of all, the agent on the call even threaten me that:
"If you don't want to agree on the charge of $for cancellation, I'll leave it not cancelled, and your ticket will expired so you get nothing back, if that's what you want, I can do that!"
This is the respond from their customer service!!!
My wife & I bought tickets from Justfly to fly to Europe in the fall of for about $ We're in our late 60's so I bought the insurance Justfly recommended Prior to traveling my wife developed a problem with her neck which eventually required a spinal stenosis operation (she is still not able to travel a year later I called the insurance company and they asked if I had cancelled the flight I said I had not but I would call them back after I officially cancelled I called Justfly and cancelled (nobody told me it cost $to cancel - I learned this after it showed up later on my credit card.) I called the insurance company back and they sent me the forms to fill out which included letters from the doctors involved I made more appointments with the doctors and they told me I was wasting my time because the insurance would not pay off anyway I spent a considerable amount time with additional doctors appointments, collecting the paperwork required, sending it in, answering endless requests for more data finally admitting defeat after about hours of effort It turns out that by officially cancelling the flight (at a cost of $300) I was entitled to use the $within the next year (which we can't.) Eventually the insurance company said I was entitled to a full refund less the amount of credit I received for cancelling the flight I just got off the phone with Justfly and was told the refunded flight had to be completed by the end of Nov - it seems like I was told it just had to be booked by November of My recommendations are: Don't get the insurance, if you can't go don't cancel the flight, don't fly with Justfly
I purchased plane tickets from JustFly*** through kayak*** on August 11, It was for a round trip plane costAfter purchasing the tickets I saw the confirmation number through the website, but did not receive an email confirmation with the eticketIn addition, I did not see the money removed from my account for the ticketsI contacted JustFly, and was on hold for approximately minuetsThe Agent at the time did saw that I had made the purchase for round trip ticketsThe Agent informed me that the confirmation should come through within hoursAfter hours the ticket confirmation still did not come throughI called again, approximately hours laterI spoke with an Agent, and he said that he would call the airline for meHe reassured me that my order was still thereI was placed on hold for minuets before I was able to speak with someoneI spoke with an Agent***,and informed him that I did not receive any information for my purchaseShe informed me that
I bought a flight ticket in the first hours found out I could not make the flight so I went online to cancel was instructed to email the airline thenI did so so the airline said since it was bought through justfly I would have to deal with them? They would not refund because not in the first hours but I explained they suggested I cancel the flight and they would hold the funds as travel creditI originally $but only was given and charged $then a week later I tried to book a flight using the travel credit unable to do so for $ticket They wanted to charge $doubling the original ticket price to use the travel creditThis is immorally and business mistake and wrongThe Revdex.com should investigate and react with a class action lawsuit and force these business practices from happening
bait and swith on flight prices
DO NOT use this company I purchased a round-trip airline ticket to travel to visit a friend The ticket price was $ Unfortunately, our travel plans changed, and I had to cancel the reservation JustFly charged me a $cancellation fee, but said that I had one year to use a travel credit of $ Sounds great, right?
Six months later I attempted to re-book the flight using the travel credit JustFly wanted to charge me a $re-booking fee! For that price, I could simply make new airline reservations directly with the airline for $ I contacted JustFly on several occasions, waiting on hold for over an hour each time, requesting to speak with a supervisor Each time, they told me that I needed to contact the airline In my opinion, they swindled me out of $ What on earth was the $cancellation fee? Why would they charge $to re-book the flight? RIDICULOUS It is money down the drain
By far the worst experince ive ever hadMy grandmother just passed away and I needed immediate tickets for out of country and went through these guys after buying the tickets I get an email saying everything is goodnext day im on my way to the air port and I see I have an email that my ticket was canceled !!?? I called them and wait about min for someone to pick Finaly some one answers the phone and does not answer any of my questionsfinaly he tells me that it was canceled because there was no more room in Flightso I asked why they sold me tiketshe said this was qatar airways fault for not updating(there were over seats open just in the section I purchased my ticketI have picture of the page to prove it) I asked to speak to his supervisor and he told me to hang up and call in five min becuase there are no supervisors availablei told him I will just hold for five min instead of calling back and waiting another just to get to someone againafter '4-5' attempts to get me a supervisor he tells me that he has to assit other customers and that he can not help me anymorei refused to hang upfinaly gets me to a supervisor name "***" now she is refusing to help me in anywayExplained to her that my grandmother passed away and my mother needs to make it there to be there for the service(ticket was for my mom I forgot to say this) we had other tickets for my moms sister and her husbandtold her my mom can not travel by her self thats why we got tickets and if she can just cancel the other and give us new onessaid nope they will not do thatif they do I have to pay $per ticket to cancel explained to her that it was not my fault they sold tickets they did not havestill refused to do anything for meabout hours on the phone with these guys and I get no wherei decide to go to the airport and talk to one of the supervisor for qatar air and the guy took all of my moms info and was shocked when I explained the whole thing to himhe said there are plentty of seats available on that flight and ended up getting her tickets for THAT FLIGHTi think the justfly people just wanted to upcharge me becuase they kept offering me to buy tickets for a diffrent timeI will be posting this on every place I can find
Originally bought a roundtrip ticket to Nadi, Fiji on 12/22/JustFly booking number***Attempted to chehours before flight scheduled to depart on 12/25/When I was unable to check in I contacted Fiji Airways directly and they informed me there was a problem with the departure flight (as in it was not booked correctly)I contacted JustFly on the 24th of December and explained the situation, they informed me they corrected the problem and I would be able to check in on the morning of December 25, I attempted to check in again on 12/and still was unable to check inI contacted Fiji Airways again and they referred me back to JustFly***I contacted JustFly again anfd they confirmed that I did not have a departure flight for the roundtrip ticket I purchased in the amount of $I attempted to cancel and rebook the flight but they insisted the ticket was non-refundableThe only option available to me was to purchase an additional one way ticket to N
First of all upon ordering a flight the price change after the price change the return date changed when I called customer service to correct this they said it would cost a fee to change the date then they said it would cost the cancellation fee of $to cancel the ticket in a negotiated down to but it is very upsetting and they were being very difficult They would spell things wrong repeat things back wrong and keep going up in price is and down in prices and all together pretty much shady
Charged me $for cancelling flights and provided only a $travel credit in returnCould not accommodate any changes to the travel dates that the airline allows
I reserved tickets on a flight with Justly.com for $eachSix hours later, I saw another flight leaving earlier the same day for $on Justly.comI cancelled my first flight at a cost of $x =$(They said this was the fee for cancellations after hours from booking.) The woman at Justly.com stated I could not book the new flight until she cancelled the first flightWhile she was processing my cancellation, I was simultaneously booking the cheaper flightI booked my seats and was shown the $rateAs soon as I placed the credit card info, I was told the rate had jumped to $I did not book this flight The website stated the cheaper rate was no longer availableThis all took place in less than a few minutesI then requested a refund on my $cancellation feeI was denied the refundThis company is obviously ripping people off
I booked a flight through Justfly***, and it was my worst booking I have ever experienced with a companyI had to changed the first leg of my flight due work reasonsI understood that I would incur a penalty for this changeHowever, Justfly*** would not cancel my reservation or change my flight to a comodate my changes in travel date after numerous attemptsI had to buy another ticket through another company and airlineI have never been more disappointed in a travel company and airline before
Hello, I talked with a representative at length yesterday regarding the insurance for my JustFly*** tripDue to a death in the family I was unable to make my outbound flight from ChicagoIt was falsely communicated on my Justfly*** account that my travel insurance was valid on the date of travelI purchased insurance on March 29th, 2016, but when I talked to a Justfly*** representative on May 10th, 2016, he informed me that my card was not processed when an attempt to purchase insurance was madeBecause the insurance was not processed I've lost my entire round trip flight to London at a loss.I am asking for Justfly*** to honor the insurance purchase or allow me to update my credit card info used to purchase travel insurance in order to reschedule my flight due to the following: Based on the data below: my account showed that travel insurance was active on the day of departure May 9th which would allow me the chance to make changes to my flight in the event of an emerg
This company takes third-party reservations through their website for flights (in my case on Qatar Airways) but if there is a problem of any kind with your flight there is absolutely no way to get customer serviceIn my case, my one flight was cancelled by the airline (Qatar Airways) and so I got an email from justfly*** to contact the airlineI did exactly this and they informed me they could not rebook my flight because it was booked through a third-partyThey gave me a phone number to call (***)A lady in Fort Lauderdale at a travel agency answered and told me the number they gave me was a mistake and I needed to contact Justfly*** directlyI called the number she gave me (***) and waited for over two hours and no one answeredThe recording simply told me someone would take my call in "Over minutes"So now I had four $1,tickets booked and no one who can help me rebook my cancelled flightFor the purposes of understanding the type of business this c
I booked a roundtrip flight through JustFly.com to Toronto, ON from Washington, DCThe flight to Toronto was delayed but was completed on July On the way back, on Sunday, July 23, the flight (*** *** ***) was cancelled due to mechanical failure The airline offered to rebook me and my wife for Wednesday, July 26, which we found to be unacceptableWe were offered no other options*** said they would unable to refund us because the flights were purchased through a third party, JustFly.comOn Wednesday, July 26, I called JustFly.com's customer service to request a refundThe customer service agent at first said he looked up the flight and that it showed it had been completed, therefore I was ineligible for a refundAfter I told him that was not true, he then said that the system showed I was a no showHe told me to call *** but I refusedHe then called *** himself and put me on hold for minutesHe returned and told me I was right and told him the truth, b
Please, NEVER deal with this companyIt's best to stay away from themI have over 5K travel credit with them (separate bookings), they are making it impossible to use itNumerous calls to customer service, conversations with so-called supervisors will get you nowhereThey make up rules, they even told me that the airlines 'locked' the access to the credit even though it was given for year, and I have plenty of time to use it Why they are still in business???
JustFly has included several clauses that are not followed even by the company themselvesWe in particular are a victim to the unethical conduct of JustFlyWe have bought the flight tickets and we were able to take the first flight however, on our way back, we were not able to board the flight as they said: "We can not pull up your information."
How can they possibly not be able to pull up our information, if for they first flight were able to board and fly without any problems?! Not only this, however, when we tried to contact their customer service, they did not reply at all to our complaintWe could only contact them through the credit dispute which up to this point are still unresolvedOur total amount for the cost of the flight was $2110.07, however we only asked for $as that was the amount for not being able to board the second flightWe bought the ticket hours before the flight and they have sent us a confirmation letter, confirming that all the flights are booked and accounted for, however, we were still not able to board the flight and not able to seek redressIf anyone is reading this, it is all good and dandy when your experience is good, however, it is when you've been wronged, that you see the gilded company for what it is
On Oct 08,I ordered from Justfly.com a return airline ticket from Tucson AZ to Ho Chi Minh City/ Vietnam for departure on Dec 11, and a return on Jan 12, Three day before departure, while checking the schedule, I noticed a change, a shortening of the layover time in one leg of the return itineraryI contacted Justfly by phone to have it correctedThe correction resulted in my return date to be Jan 13, a day laterBefore my departure from Vietnam, I checked with *** *** *** online and found that my name was not on the passenger listRepeated long distance calls from Ho Chi Minh City to Justfly to have my reservation confirmed/reinstated did not bring any results nor was I given any alternatives or adviseI had no choice but to purchase and pay for a new return ticket to get homeIn the meantime, *** *** informed me that Justfly had cancelled the scheduled flight on Jan 12, but not ordered one for Jan The airline reimbursed me for the cost of the f
I purchased tickets back in May for a trip in Oct An unforseen event occurred where there has been death in the family on 09/28/My flight isn't until Oct and return Oct I paid dollars for me, my spouse, and year oldI advised theOf the death and they basically told me there was nothing they can doThe whole reason I planned this trip was to visit this family that has passed away and now I can'tThey are telling me that I am just losing out on the money I spentI do not think this is right at allThey are suppose to accommodate their customers and exhaust all options and they did not do that at allI even reached out to the personal airlines and they told me to call just flyThis is all badI paid for tickets I can't use now
I booked a flight with this travel company in December and had to cancel it for work reasonsI was charged $for a cancellation fee (which is fine)I have been trying to now use my credit which is for $to book a new flight and I am unable toI am given the option to search for a new flight using my credit and when I do so, I am told by the website that they are "searching" yet no flights ever show upI have tried calling multiple timesI was on hold for over three hours yesterday from multiple phone callsWhen I actually got in contact with someone they told me they could not book a flight using travel credit and I would need to be transferredI then was on hold for over an hour and no one picked upThere is currently no way for me to use my credit
This is the worst online booking I've ever used
They messed up my profile and booked a wrong name on the flight ticket
When I found out and called their customer service about times, it took them hours, hours, hours, minutes, etcto keep me on the phone, but finally has to cancel the ticket, with a charge!!!
and worst of all, the agent on the call even threaten me that:
"If you don't want to agree on the charge of $for cancellation, I'll leave it not cancelled, and your ticket will expired so you get nothing back, if that's what you want, I can do that!"
This is the respond from their customer service!!!
My wife & I bought tickets from Justfly to fly to Europe in the fall of for about $ We're in our late 60's so I bought the insurance Justfly recommended Prior to traveling my wife developed a problem with her neck which eventually required a spinal stenosis operation (she is still not able to travel a year later I called the insurance company and they asked if I had cancelled the flight I said I had not but I would call them back after I officially cancelled I called Justfly and cancelled (nobody told me it cost $to cancel - I learned this after it showed up later on my credit card.) I called the insurance company back and they sent me the forms to fill out which included letters from the doctors involved I made more appointments with the doctors and they told me I was wasting my time because the insurance would not pay off anyway I spent a considerable amount time with additional doctors appointments, collecting the paperwork required, sending it in, answering endless requests for more data finally admitting defeat after about hours of effort It turns out that by officially cancelling the flight (at a cost of $300) I was entitled to use the $within the next year (which we can't.) Eventually the insurance company said I was entitled to a full refund less the amount of credit I received for cancelling the flight I just got off the phone with Justfly and was told the refunded flight had to be completed by the end of Nov - it seems like I was told it just had to be booked by November of My recommendations are: Don't get the insurance, if you can't go don't cancel the flight, don't fly with Justfly
I purchased plane tickets from JustFly*** through kayak*** on August 11, It was for a round trip plane costAfter purchasing the tickets I saw the confirmation number through the website, but did not receive an email confirmation with the eticketIn addition, I did not see the money removed from my account for the ticketsI contacted JustFly, and was on hold for approximately minuetsThe Agent at the time did saw that I had made the purchase for round trip ticketsThe Agent informed me that the confirmation should come through within hoursAfter hours the ticket confirmation still did not come throughI called again, approximately hours laterI spoke with an Agent, and he said that he would call the airline for meHe reassured me that my order was still thereI was placed on hold for minuets before I was able to speak with someoneI spoke with an Agent***,and informed him that I did not receive any information for my purchaseShe informed me that
I bought a flight ticket in the first hours found out I could not make the flight so I went online to cancel was instructed to email the airline thenI did so so the airline said since it was bought through justfly I would have to deal with them? They would not refund because not in the first hours but I explained they suggested I cancel the flight and they would hold the funds as travel creditI originally $but only was given and charged $then a week later I tried to book a flight using the travel credit unable to do so for $ticket They wanted to charge $doubling the original ticket price to use the travel creditThis is immorally and business mistake and wrongThe Revdex.com should investigate and react with a class action lawsuit and force these business practices from happening