Justfly.***
A very dark way to conduct business, I made a search for a fligh with a June dateIt throw me to a June Thinking that it could be a very easy to correct instead they charge an additional $I called and they told me that it could be easy to erase my mistake if I called to cancel firstI been reading about this web site and there is a good number of complaints and some how similar to this caseEveryone on the market looks for a cheaper price instead this website collects easy money from people like meBecareful with the small letters they don’t have a problem taking your moneyI called the airline and they told me it’s a very usual way to take money from people searching for a better priceWaisting 490$ I could easily flight first class instead I got first class scamNot using *** *** NO MORE everStay away
I reached out to the booking agency because my passport and plane ticket name did not match since I bought the ticket under my married nameAs soon as I found out I could not change the name on my passport, I called Just Fly to do just a change of name to my maiden last nameThe first time I called, I was informed by the customer service employee that the agency would have no trouble doing this since it was for the same personI said I would call back to do the change because I had arrived at workWhen I called to do the name change, the employee said .I was not allowed to change the last name if it was more than two lettersI let the employee know I had already been told this change was not a problem but he stated there was no note on my account to do this change and I could not do the name changeThe employee then advised me not to cancel my reservation because it would be more costly and recommended I buy a completely new ticket, warning me I would most likely not find availab
I purchased airline tickets from them traveling on Air Canada 6/4/The airline has changed the time of my flight and their policy is if they have a make a change to your flight you can make a change without feesBecause I purchased the tickets through justfly*** I have to make the change with themThey are refusing to do that without charging me the change fees
I've booked the airline tickets on *** via JustFly.com travel booking site and unfortunately I am not able to use this reservation due to emergency medical procedure (I just had a knee surgery and unable to travel for the next few weeks at least)I've contacted JusfFly.com and submitted the note from my surgeon confirming the situation and asked either to refund (preferably) or rebook the flight - after numerous counter-productive conversation with very unhelpful agents they told me the fee to exchange the ticket will be $but even more importantly they quoted completely unreasonable airfare for the new flights because "there are no tickets for the dates I requested"I called *** directly and they confirmed there are plenty of tickets for the dates I requested and the airfare is the same or cheaper (!) than my original ticket, however they can't change the ticket since it locked by the agency I purchased it fromI did call again JustFly.com and have received the same
I purchased flights to and from Germany that we completed on May 7, We did not check our bags flying out, but on return we checked two bags, and per Justfly's booking confirmation we were allotted first checked bag free for each ticketWell *** air stated that our ticket was purchased as Economy light, so we had to pay Euros($105) per bag in order to board and the *** Air agent would not accept what was stated on our Justfly receiptJustfly states that this ticket was booked as Economy and that *** air is incorrect in their definitionIn dealing with both *** air and Justfly, no one will work to resolve the claim stating their company is not accountable for the errorTrying to deal with *** air is one of the worst experiences, let alone having Justfly work to resolve the issue or escalate itWarning anyone looking to book travel with these companies, I wish you all the luck!
I purchased tickets to dublin in Dec of I paid for them at that timeWhen I tried to check in I found that my middle name and my wife;s middle name had been omitted from the ticketI called Justfly to try and get it fixedThey said that I had filled the paperwork out correctly but there was a computer issue because Delta uses a different systemAs a result I need to pay an additional dollars per ticketI did everything correctly and through some problem between Delta and JustFly, my trip is now between and dollars moreThis is unfair
This company is complete fraudPlease be aware
On March 24, 2017, around PM (EST) I had called to purchase airline tickets fr international travelAfter seeing a 'good price' offered, I had decided to purchase of the ticketsI had provided my information (name, date of birth, credit card number etc) for the ticketsThe representative told me over the phone that I will receive my tickets within few minutes by emailAfter and half hour later at 6:pm I had called them and informed that, I haven't received my ticketsThen I finally received the tickets by email at 7:PMAfter verifying the tickets, I have seen that the representative has my Son's name incorrectly written in the ticketAlso, as my son is an infant, I had requested that my seats be assignedAfter seeing the seats are not assigned and the error in my son's name, I called Justfly.com at 9:pm to tell them they got the name wrong and didn't assign the seatsBecause of that, I am told them to cancel the tickets as I am still within their hours cancellation policyI am cancelling within hours of receiving the ticketsBut they were telling me I am over the hours limit by minutes from the time I called themThey do not want to take any responsibility of the fact that, they took almost hours to send me the tickets from the time I called
Then I called my bank and stopped the paymentThen justfly.com used a different name to charge my cardStay away from Justfly.com so that you dont have to go through this hassle I went through
Last night my friend and I spent almost hours on the phone trying to reschedule a flight with Justfly.***The original booking for tickets was cancelled due to illnessAt that time, we were told a $penalty per ticket would be chargedI asked for a reduction of the penalty and it was reduced to $60/ticket "as a courtesy." After being on hold multiple times, we were told that, if we wanted to proceed with rescheduling our flights, we would need to pay a $200/ticket fee to do that! My patience evaporated and I asked to speak to a supervisorSeveral holds later, the "supervisor" told us pretty much the same thingNoticed that a printout of the website listed $125/ticket fees for cancelling plus additional fees for re-bookingThere seems no way to retrieve the cancelled ticket costs credited to us that were left over after all fees were deducted without again paying the $200/ticket feeThe supervisor would not tell us who actually had our creditAbsolutely impossible to understand Justfly.*** personnel! And their fees are truly beyond punitive!! We advise anyone to avoid this companyStick with reputable ones
I purchased a flight through this company back on June 16, I was supposed to fly from San Francisco to Berlin today (9-27) at 1:I received an email two days ago about my upcoming flight and to check in along with the flight informationEverything was good to goHowever, when I went to check in the airline said they were unable to check me in onlineI checked my itenersry on the airline website and it was still currentThe next day (morning of the flight) I tried again, still no luckCouldn't get through to airline, and my flight didn't show up on departure listI called justfly*** and they told me my flight was still good to go and leaving at the same timeI insisted I was unable to get through to the airline or check in and I asked them to follow up with the airlineThey put me on hold, and a few minutes later told me the airline went bankrupt and had cancelled my flightI was very upset, as o was set to leave in hoursI asked why I was never notified by justfly
I had to cancel a flight and I was told it would cost me $to cancel but by paying that fee, I would receive full amount of flight charges of $credit towards another flight in the futureI verified that the new flights would be at advertised rates of justfly as well as directly through the airline of choice and that it would be good for one yearI was told Yes the credit would be towards any new flight within a year at the best rate justfly.com offers and advertisesI went in to reschedule the flight and found the flight is GreatI would only pay about differenceWhen I try to use my credit, the airfare went up to for exact flight meaning I needed to pay nearly dollars moreThis means that after paying the dollars to get the credit, and the upcharged airfare, I am only receiving about about dollars savings out of the credit and have been totally lied toI checked with American Airlines directly and found I can fly first cl
This may be a repeat compliant because i'm not sure if the first one went throughI purchased tickets on-line from *** while filling out the information from my credit card, no amount was present for me to confirm what the final price would beAfter putting my credit card information in di the total amount appeared, which wasn't what I presumed it to be so I went to cancel the transaction and a new box appeared stating a $cancellation fee would be processed for said actionstheir were numerous buttons to select from for the current transaction, I tried the cancellation button and got an oops try again in a few minutes which went on for several tries and a call which went unanswered after more than minutes and trying to click offthe transaction went throughafter a call back and getting a rep and explaining the situation and receiving a generic responseI informed the rep I would be filing a complaint because I felt the practice was deceptive and the company wi
I booked a one-day business trip in and out of Ronald Reagan (DCA) via JustFly***, with *** inbound and *** outboundDespite providing all my details in my customer profile, including TSA Known Traveller Number, Passport, *** Skymiles # and *** AAdvantage #, these bozos had the following problems:
1) They sent my *** Skymiles number to *** to book the ticket;
2) They didn't send my TSA Precheck number to either *** or American;
3) They supplied a wholly non-existent airline confirmation number for the *** Airlines legI ended up having to call *** to figure out the snafuThinking JustFly*** might appreciate a heads up that they've got some data mapping issues, I called their support numberBad ideaminutes on hold, just to talk to a lady who was so impatient to squawk back what she thought I was describing that I'm fully confident she didn't grasp my intent, until finally I stopped her, and simply asked that she please forward the information on to their tech teamThat confused her dramaticallyMy first step after this trip is to delete my accountIf they can't map data correctly, how in the world can anyone be confident they're protecting passport and other customer informationSo, I'm outI'd recommend others stay away too
I called Justfly customer service for a better, unpublished ticket price per their websiteDuring the conversation with their representative, before I gave him permission to charge my credit card for the tickets I asked the representative a question regarding proper identification documentation for one of the passengers because of government regulation for people travelling from Montana on domestic flightsHe was vague in answering my question so as a result I informed him that I did not want to make the purchase which at that time he told me the tickets had already been purchasedHe said I would have to be transferred to their customer service to resolve the issueHe then transferred me to customer service which then told me that I could keep the tickets or if I cancelled they would have to charge me $per person cancellation feeAnd I asked him if I must pay the fee even though the tickets were purchased without my permission? He said it was out of their hands, that was the
Used Just fly for the first time for flight and car Flight tickets were good but they cancelled our car reservationWe had taken a shuttle to the pick up site, waited in line min to learn they had cancelled our reservation because we were more than hours later than scheduled (These people made our flight schedule, they should have known what time the plane landed)They gave us a number to call to get “reinstated” but the gentleman on the other end said he could not do that He could make a new reservation but it would cost an additional $ We took the shuttle back to the airport and went to the hertz counterI wound not recommend this business, while waiting in line min there were two people retuning there carOne for no gas the other was dirty
I purchased tickets to Key West, FLon 10/15/However, my travel companion is unable to goI contacted Just Fly*** to inquire about my optionsThe first time I called, I was told there would be a $change fee, and a $cancellation feeThis fee is half of the cost of the ticketAt this point I did not cancel my reservationHowever, I called Just Fly*** back later on 10/25/This time I was told there would be a $fee, and the remainder of the monies would be a airline travel credit to be used within the next year to be in my travel companions nameI paid for these tickets, the monies should come back to meSeems like every time I've called I've been given a different answer
Our experience is similar to others My daughter was charged a $extended cancellation fee, and was told that she could change her flight reservation within hours at no cost She tried to do that, and was charged $ Just Fly (which is difficult to reach, and you will be on hold forever) advised that their fee is THEIR fee, and the airline cancellation fee is extra Also, after changing her reservation and being charged, it was changed at all Their customer service person continually interrupted, but did finally agree to simply cancel the flight and to charge only the $ I am skeptical that this will be honored, so will contact my bank immediately to challenge any charge over that amount Avoid this vendor if less expensive travel is your goal
I tried calling these people to resolve a customer service failure on their part which has cost me a few hundred dollarsI was on hold for over an hour, and they never answered, much less rectify their faultPerhaps they were asleep? Or maybe they forgot how to answer a phone? Extremely incompetent! Avoid these people like you would the plague!
first : I booked the ticket number *** on 04/20/and I cancelled it the same date it cost me $until now I did not receive the refund 2nd : during the return of vacation and specifically on 07/04/while in cairo airport and heading to USA we will be stop at amsterdame air port (transit) an air line employee asked my wife for avisa to inter amsterdam we have no information about that and also the booking office (justfly) did not inform us about this as aresult ,we missed the fly the reservation office (justfly) was contacted several time to assiste us to change the fly but no respons and refused to give us the refund the next day tickets (ticket my self ,my wife and child) were booked from my account ,its cost me $ including the hotel I therefor ask you for appropriate compensationthank you very much
I purchased a flight ticket from justfly.com, and would like to cancel my ticket within one hour due to schedule conflictThey charged $cancellation feeI called them and told them that the United States, U.SDepartment of Transportation regulations require that, as long as I booked a non-refundable ticket days ahead of your flight, I am entitled to hold my reservation and the fare and change or cancel your reservation within hours of booking, without paying a cancellation feeThey still charged me $
On 9/20/2017, I purchased tickets from justfly*** from Boston to LisbonThe tickets were round trip and included a personal item, carry on and 1st bag free (as confirmed in writing in the confirmation I received from them)This August when I went to check in for my flight at the airport, I was told by the airline that my ticket was for a discounted ticket and didn’t include a first bag for freeII was left with no option but to pay $($per bag) to get my luggage to PortugalOn the way back, I was told the same thing by the airline and forced to pay additionalAfter talking with the airline, I was told to get in touch with justfly*** because they sold me the ticketsI did just that todayI spoke with a supervisor, Jadee, who said that they could not refund me anything because it is my responsibility to verify my tickets with the airlines and there was nothing else that could be doneSo, I turn to youI was clearly sold a product by justfly*** that they refuse to sta
Justfly.***
A very dark way to conduct business, I made a search for a fligh with a June dateIt throw me to a June Thinking that it could be a very easy to correct instead they charge an additional $I called and they told me that it could be easy to erase my mistake if I called to cancel firstI been reading about this web site and there is a good number of complaints and some how similar to this caseEveryone on the market looks for a cheaper price instead this website collects easy money from people like meBecareful with the small letters they don’t have a problem taking your moneyI called the airline and they told me it’s a very usual way to take money from people searching for a better priceWaisting 490$ I could easily flight first class instead I got first class scamNot using *** *** NO MORE everStay away
I reached out to the booking agency because my passport and plane ticket name did not match since I bought the ticket under my married nameAs soon as I found out I could not change the name on my passport, I called Just Fly to do just a change of name to my maiden last nameThe first time I called, I was informed by the customer service employee that the agency would have no trouble doing this since it was for the same personI said I would call back to do the change because I had arrived at workWhen I called to do the name change, the employee said .I was not allowed to change the last name if it was more than two lettersI let the employee know I had already been told this change was not a problem but he stated there was no note on my account to do this change and I could not do the name changeThe employee then advised me not to cancel my reservation because it would be more costly and recommended I buy a completely new ticket, warning me I would most likely not find availab
I purchased airline tickets from them traveling on Air Canada 6/4/The airline has changed the time of my flight and their policy is if they have a make a change to your flight you can make a change without feesBecause I purchased the tickets through justfly*** I have to make the change with themThey are refusing to do that without charging me the change fees
I've booked the airline tickets on *** via JustFly.com travel booking site and unfortunately I am not able to use this reservation due to emergency medical procedure (I just had a knee surgery and unable to travel for the next few weeks at least)I've contacted JusfFly.com and submitted the note from my surgeon confirming the situation and asked either to refund (preferably) or rebook the flight - after numerous counter-productive conversation with very unhelpful agents they told me the fee to exchange the ticket will be $but even more importantly they quoted completely unreasonable airfare for the new flights because "there are no tickets for the dates I requested"I called *** directly and they confirmed there are plenty of tickets for the dates I requested and the airfare is the same or cheaper (!) than my original ticket, however they can't change the ticket since it locked by the agency I purchased it fromI did call again JustFly.com and have received the same
I purchased flights to and from Germany that we completed on May 7, We did not check our bags flying out, but on return we checked two bags, and per Justfly's booking confirmation we were allotted first checked bag free for each ticketWell *** air stated that our ticket was purchased as Economy light, so we had to pay Euros($105) per bag in order to board and the *** Air agent would not accept what was stated on our Justfly receiptJustfly states that this ticket was booked as Economy and that *** air is incorrect in their definitionIn dealing with both *** air and Justfly, no one will work to resolve the claim stating their company is not accountable for the errorTrying to deal with *** air is one of the worst experiences, let alone having Justfly work to resolve the issue or escalate itWarning anyone looking to book travel with these companies, I wish you all the luck!
I purchased tickets to dublin in Dec of I paid for them at that timeWhen I tried to check in I found that my middle name and my wife;s middle name had been omitted from the ticketI called Justfly to try and get it fixedThey said that I had filled the paperwork out correctly but there was a computer issue because Delta uses a different systemAs a result I need to pay an additional dollars per ticketI did everything correctly and through some problem between Delta and JustFly, my trip is now between and dollars moreThis is unfair
This company is complete fraudPlease be aware
On March 24, 2017, around PM (EST) I had called to purchase airline tickets fr international travelAfter seeing a 'good price' offered, I had decided to purchase of the ticketsI had provided my information (name, date of birth, credit card number etc) for the ticketsThe representative told me over the phone that I will receive my tickets within few minutes by emailAfter and half hour later at 6:pm I had called them and informed that, I haven't received my ticketsThen I finally received the tickets by email at 7:PMAfter verifying the tickets, I have seen that the representative has my Son's name incorrectly written in the ticketAlso, as my son is an infant, I had requested that my seats be assignedAfter seeing the seats are not assigned and the error in my son's name, I called Justfly.com at 9:pm to tell them they got the name wrong and didn't assign the seatsBecause of that, I am told them to cancel the tickets as I am still within their hours cancellation policyI am cancelling within hours of receiving the ticketsBut they were telling me I am over the hours limit by minutes from the time I called themThey do not want to take any responsibility of the fact that, they took almost hours to send me the tickets from the time I called
Then I called my bank and stopped the paymentThen justfly.com used a different name to charge my cardStay away from Justfly.com so that you dont have to go through this hassle I went through
Last night my friend and I spent almost hours on the phone trying to reschedule a flight with Justfly.***The original booking for tickets was cancelled due to illnessAt that time, we were told a $penalty per ticket would be chargedI asked for a reduction of the penalty and it was reduced to $60/ticket "as a courtesy." After being on hold multiple times, we were told that, if we wanted to proceed with rescheduling our flights, we would need to pay a $200/ticket fee to do that! My patience evaporated and I asked to speak to a supervisorSeveral holds later, the "supervisor" told us pretty much the same thingNoticed that a printout of the website listed $125/ticket fees for cancelling plus additional fees for re-bookingThere seems no way to retrieve the cancelled ticket costs credited to us that were left over after all fees were deducted without again paying the $200/ticket feeThe supervisor would not tell us who actually had our creditAbsolutely impossible to understand Justfly.*** personnel! And their fees are truly beyond punitive!! We advise anyone to avoid this companyStick with reputable ones
I purchased a flight through this company back on June 16, I was supposed to fly from San Francisco to Berlin today (9-27) at 1:I received an email two days ago about my upcoming flight and to check in along with the flight informationEverything was good to goHowever, when I went to check in the airline said they were unable to check me in onlineI checked my itenersry on the airline website and it was still currentThe next day (morning of the flight) I tried again, still no luckCouldn't get through to airline, and my flight didn't show up on departure listI called justfly*** and they told me my flight was still good to go and leaving at the same timeI insisted I was unable to get through to the airline or check in and I asked them to follow up with the airlineThey put me on hold, and a few minutes later told me the airline went bankrupt and had cancelled my flightI was very upset, as o was set to leave in hoursI asked why I was never notified by justfly
I had to cancel a flight and I was told it would cost me $to cancel but by paying that fee, I would receive full amount of flight charges of $credit towards another flight in the futureI verified that the new flights would be at advertised rates of justfly as well as directly through the airline of choice and that it would be good for one yearI was told Yes the credit would be towards any new flight within a year at the best rate justfly.com offers and advertisesI went in to reschedule the flight and found the flight is GreatI would only pay about differenceWhen I try to use my credit, the airfare went up to for exact flight meaning I needed to pay nearly dollars moreThis means that after paying the dollars to get the credit, and the upcharged airfare, I am only receiving about about dollars savings out of the credit and have been totally lied toI checked with American Airlines directly and found I can fly first cl
This may be a repeat compliant because i'm not sure if the first one went throughI purchased tickets on-line from *** while filling out the information from my credit card, no amount was present for me to confirm what the final price would beAfter putting my credit card information in di the total amount appeared, which wasn't what I presumed it to be so I went to cancel the transaction and a new box appeared stating a $cancellation fee would be processed for said actionstheir were numerous buttons to select from for the current transaction, I tried the cancellation button and got an oops try again in a few minutes which went on for several tries and a call which went unanswered after more than minutes and trying to click offthe transaction went throughafter a call back and getting a rep and explaining the situation and receiving a generic responseI informed the rep I would be filing a complaint because I felt the practice was deceptive and the company wi
I booked a one-day business trip in and out of Ronald Reagan (DCA) via JustFly***, with *** inbound and *** outboundDespite providing all my details in my customer profile, including TSA Known Traveller Number, Passport, *** Skymiles # and *** AAdvantage #, these bozos had the following problems:
1) They sent my *** Skymiles number to *** to book the ticket;
2) They didn't send my TSA Precheck number to either *** or American;
3) They supplied a wholly non-existent airline confirmation number for the *** Airlines legI ended up having to call *** to figure out the snafuThinking JustFly*** might appreciate a heads up that they've got some data mapping issues, I called their support numberBad ideaminutes on hold, just to talk to a lady who was so impatient to squawk back what she thought I was describing that I'm fully confident she didn't grasp my intent, until finally I stopped her, and simply asked that she please forward the information on to their tech teamThat confused her dramaticallyMy first step after this trip is to delete my accountIf they can't map data correctly, how in the world can anyone be confident they're protecting passport and other customer informationSo, I'm outI'd recommend others stay away too
I called Justfly customer service for a better, unpublished ticket price per their websiteDuring the conversation with their representative, before I gave him permission to charge my credit card for the tickets I asked the representative a question regarding proper identification documentation for one of the passengers because of government regulation for people travelling from Montana on domestic flightsHe was vague in answering my question so as a result I informed him that I did not want to make the purchase which at that time he told me the tickets had already been purchasedHe said I would have to be transferred to their customer service to resolve the issueHe then transferred me to customer service which then told me that I could keep the tickets or if I cancelled they would have to charge me $per person cancellation feeAnd I asked him if I must pay the fee even though the tickets were purchased without my permission? He said it was out of their hands, that was the
Used Just fly for the first time for flight and car Flight tickets were good but they cancelled our car reservationWe had taken a shuttle to the pick up site, waited in line min to learn they had cancelled our reservation because we were more than hours later than scheduled (These people made our flight schedule, they should have known what time the plane landed)They gave us a number to call to get “reinstated” but the gentleman on the other end said he could not do that He could make a new reservation but it would cost an additional $ We took the shuttle back to the airport and went to the hertz counterI wound not recommend this business, while waiting in line min there were two people retuning there carOne for no gas the other was dirty
I purchased tickets to Key West, FLon 10/15/However, my travel companion is unable to goI contacted Just Fly*** to inquire about my optionsThe first time I called, I was told there would be a $change fee, and a $cancellation feeThis fee is half of the cost of the ticketAt this point I did not cancel my reservationHowever, I called Just Fly*** back later on 10/25/This time I was told there would be a $fee, and the remainder of the monies would be a airline travel credit to be used within the next year to be in my travel companions nameI paid for these tickets, the monies should come back to meSeems like every time I've called I've been given a different answer
Our experience is similar to others My daughter was charged a $extended cancellation fee, and was told that she could change her flight reservation within hours at no cost She tried to do that, and was charged $ Just Fly (which is difficult to reach, and you will be on hold forever) advised that their fee is THEIR fee, and the airline cancellation fee is extra Also, after changing her reservation and being charged, it was changed at all Their customer service person continually interrupted, but did finally agree to simply cancel the flight and to charge only the $ I am skeptical that this will be honored, so will contact my bank immediately to challenge any charge over that amount Avoid this vendor if less expensive travel is your goal
I tried calling these people to resolve a customer service failure on their part which has cost me a few hundred dollarsI was on hold for over an hour, and they never answered, much less rectify their faultPerhaps they were asleep? Or maybe they forgot how to answer a phone? Extremely incompetent! Avoid these people like you would the plague!
first : I booked the ticket number *** on 04/20/and I cancelled it the same date it cost me $until now I did not receive the refund 2nd : during the return of vacation and specifically on 07/04/while in cairo airport and heading to USA we will be stop at amsterdame air port (transit) an air line employee asked my wife for avisa to inter amsterdam we have no information about that and also the booking office (justfly) did not inform us about this as aresult ,we missed the fly the reservation office (justfly) was contacted several time to assiste us to change the fly but no respons and refused to give us the refund the next day tickets (ticket my self ,my wife and child) were booked from my account ,its cost me $ including the hotel I therefor ask you for appropriate compensationthank you very much
I purchased a flight ticket from justfly.com, and would like to cancel my ticket within one hour due to schedule conflictThey charged $cancellation feeI called them and told them that the United States, U.SDepartment of Transportation regulations require that, as long as I booked a non-refundable ticket days ahead of your flight, I am entitled to hold my reservation and the fare and change or cancel your reservation within hours of booking, without paying a cancellation feeThey still charged me $
On 9/20/2017, I purchased tickets from justfly*** from Boston to LisbonThe tickets were round trip and included a personal item, carry on and 1st bag free (as confirmed in writing in the confirmation I received from them)This August when I went to check in for my flight at the airport, I was told by the airline that my ticket was for a discounted ticket and didn’t include a first bag for freeII was left with no option but to pay $($per bag) to get my luggage to PortugalOn the way back, I was told the same thing by the airline and forced to pay additionalAfter talking with the airline, I was told to get in touch with justfly*** because they sold me the ticketsI did just that todayI spoke with a supervisor, Jadee, who said that they could not refund me anything because it is my responsibility to verify my tickets with the airlines and there was nothing else that could be doneSo, I turn to youI was clearly sold a product by justfly*** that they refuse to sta