On June 13th, my husband and I arrived at JFK International Airport in NYC, NYAt pm, we were told that my husband’s name on his plane ticket did not perfectly match his passport (A common mistake for many first time international travelers)Therefore, we were instructed to call the airline and change the name on the ticketHowever, the airline left us on hold for over an hourSo, we tried calling our travel agency with whom we booked the tickets (Justfly***)After many tries, we were able to get through to the travel agencyAfter explaining our situation, the person at Justfly*** said that she would contact the airline and change the name on the ticketHowever, after about an hour, they were unsuccessfulJustfly*** then instructed my husband to cancel his ticket, and they would instantly rebook him a new ticket with the correct nameSo, we canceled his ticket about an hour and a half before our flight was set to departAfter canceling his ticket, the person from Justfl
Wish I would've read the Revdex.com reviews before I booked my flight! Justfly*** is a joke! *** Airlines changed my flight itinerary that didn't work with my travel plans so I called justfly to cancel my flight and get a refundThe total refund request was $After multiple calls (and a ton of wasted minutes on hold), I was told by the Reservation Dept my refund request would be submitted and I'd get a confirmation call within hrsThe next day I received a voicemail to call the Reservation DeptI didThey said I would get a refund of $in 6-weeksI asked about the remaining charges that covered insurance and seat request fees and was told I would need to speak to the Customer Service DeptAfter a min hold, they disconnected the callI called the Reservation Dept back, was told I need to speak to Customer Svc and was transferredThis time I got to a rep and was told I need to speak to Reservation DeptI got the Reservation Dept and was told I need to speak to Customer SvcI was fed up! This company needs to get their st togetherI gave upI was furious & ended the callA total of about an hour and a half has been wasted trying to deal with them! I urge everybody that is considering using just fly*** to know they are crooks! Don't waste your time or money!
I booked a round trip flight with just fly and then when it came to change my flight for the return flight, I was charged a fee that I did not agree toI was kept from taking my redturn flight as agreed upon and then just fly has refused to offer a refundI was charged for a round trip flight and I was not allowed to take my return flight as I booked it
My reference # at Justfly is ***I have been trying to get a refund on a flight that was cancelled back in November I've called several times and always told to wait to eight weeksThis has been going on since NovCalled today May 9, and now I'm told that the check ***) for $was mailed on 02/27/I have never received this check and I told them thatThey just continually restate that the check was mailed on the 27th of FebThey said to check with my post officeWhat?? That's over months agoIf they really sent it, I would have received it by nowThis check just doesn't existI am still looking for my refund of $Please help[ me if you canThank you
I am writing this letter in regards to the terrible experience I had in my business dealings with the business justfly***On December 24th, I booked two tickets under the same names and destinations as well as the same email address attached to the ticketsOn the justfly*** website, they clearly advertised that reservations can be made and cancelled for a full refund with no penalty or fees within hours of the bookingAfter I made these online bookings I realized that the dates were not correct and they needed to be cancelledI immediately called justfly*** and gave them the only number that I saw on the paperworkI also gave the agent my full name, my email address, my travel partner’s full name, and the name of the travel origins and destinationsI told them that these all needed to be cancelled, and they said they could do this for meAfter not seeing the full refund to my credit card by December 28th, I called justfly*** again and inquired as to why it had not be
I called Justfly customer service for a better, unpublished ticket price per their websiteDuring the conversation with their representative, before I gave him permission to charge my credit card for the tickets I asked the representative a question regarding proper identification documentation for one of the passengers because of government regulation for people travelling from Montana on domestic flightsHe was vague in answering my question so as a result I informed him that I did not want to make the purchase which at that time he told me the tickets had already been purchasedHe said I would have to be transferred to their customer service to resolve the issueHe then transferred me to customer service which then told me that I could keep the tickets or if I cancelled they would have to charge me $per person cancellation feeAnd I asked him if I must pay the fee even though the tickets were purchased without my permission? He said it was out of their hands, that was the
In May 2016, I purchased a roundtrip ticket with this company for business class from NYC to JapanThe website clearly notes that exchange and refund is possibleWithin days, I needed to chang the ticket and after lengthy phone exchange, I was told that not only was I not refunded for the flight I no longer needed, but that also there would be an additional fee for rebookingI purchased another ticket and travelled as neededI filed a complaint with Revdex.com, they called back to simply apologizeNow I am trying to book my ticket before it expires in MayThe company cannot find the same fare for businessAfter min on the phone, they tell me (1) the ticket cannot be downgraded for premium economy or economy and (2) that they cannot find a business class seat for $on that airlineTheir solutionCall back tomorrowThis is an outrageous way to cash the money and not give any leeway for travelIt is impossible to speak to anyone with authorityI should be able to use the credi
This company is quite possibly the biggest SCAM going!!!!! Don’t let their cheap prices reel you inI regret my decision not to book directly with the Airlines myselfI booked four tickets to go skiing in Deer Valley and their prices seemed great and competitiveWhen I received the email confirmation my husband’s name was spelled incorrectlyThey had reviewed the spelling of all of the names with me to approve themMy husband’s name was spelled completely different than what I approved.When I called them to fix this I was transferred three times and spent two hours on the phoneI was told I would have to pay $to change the ticketI argued with them and told them that it was not my fault but rather their error and I should not be expected to pay anythingThey said their staff is well trained and it wasn’t their mistakeI was then told they could lower the fee down to $When I called both JetBlue & American Airlines they told me there should be no fee whatsoeverThe next day I called back again and spent another two hours on the phone and they kept telling me they couldn’t get through to the airlines to change it but they would do it once they could get through to themI was actually in tears because they were telling me after two hours on the phone that there must be a poor connection and that they couldn’t hear me and would have to end the callThey said they were unable to divulge where their business wasI believe it’s IndiaThis company should be ashamed of how they do businessI’ve also been charged an unexplained fee for $after our phone conversationsHorrible experience that gives the Airlines a bad name! Stay away!!
Was told when I cancelled a reservation that I would be able to re-book to anywhere I wished to travel as long as I traveled by July 17thEach time I've tried to re-book there are no flights availableNow being told I have to go to same destination as priorCompletely different than what I was told at cancellationNow I've been on hold for minutes while truing to resolve this
Dear Sir/Madam: In June 2016, I purchased two return tickets of Etihad Airways operated by Jet Airways from justfly*** booking reference # 015-279-791, one for my wife ( MsVaishali *** ) and one for my son (*** ***) flying from San Francisco, CA to Ahmedabad, India on July 07th, and return from Ahmedabad to San Francisco on December 7thI paid full price of around $for two ticketsSo on July 7th my wife and son went thereThey were supposed to come back on December 7th, but my wife had a family emergency over there, so she had to stay longerSo, I requested extension of both the tickets from December 7th, to April 25th, and justfly*** extended both the tickets for a charge of $But, on Monday April 10th, I received an email from justfly*** stating that airline has cancelled one of the return flight so you need to call justfly*** customer service no at 1.800.717.5015, so I called them on Monday April 10th, and they asked me to give altern
Called to cancel my flight to Japan within hours of purchase Waited on phone for and 1/hours Person on phone stated the entire amount would be refunded No confirmation email was sentCalled again after hour wait and the person said they had no record of my cancelation No refund was ever sent to my cardVery frustrating
Purchased a ticket and had to cancel as my son found out he could not go to that university (long story)Justfly has a link for CSA travel insurance on the same page as ticket purchase, so I purchased CSA insurance at the cost of $per person and NOWHERE on the ticket or the Justfly Eticket did it say anything about cancellation fees of "$a person" or that the flight was "nonrefundable." The Justfly person just kept repeating " I understand" and that this was a "modification" that could be made (without customers' consent or knowledge)If I had known about $fees (more than the cost of the flight!!), I would not have made the reservation in the first placeI have been on hold for a total of minutes now as he said he is "waiting for his supervisor." OutrageousI thought there was such a thing as informed consent about fees and telling customers if something is nonrefundableI have looked over all my e-tickets and booking information and NOWHERE is anything about the tickets being nonrefundable, or a fee of $After a total of minutes of time on hold, I was informed by his supervisor that the fee for cancellation is $per personI have made many airline reservations in the past and both Justfly and CSA were very unclear about these penalties and limitationsWill NEVER be using Justfly againIn addition, the customer service (agent and supervisor) gave unclear and conflicting information, speaking in a condescending and arrogant tone, and even laughing at one point
I purchased an air ticket on justfly***At the airport I was told that my flight was canceled due to weather conditionsThe airline company told me that I should contact the agent (justfly***) for a full refundThe airline company told me that justfly*** should already have the flight cancellation information in their data baseHowever, Justfly*** agents claimed that they didn't know why I wasn't able to take the flightThey placed me repeatedly on hold for many hours each time I calledEach time they found an excuse to ask me to call another day, always pretending not knowing what happened with the flightOn my third call, I insisted to talk to a managerShe told me that she will send an email request to the airline about thisI should call in hours to find their responseWhen I called, after days, the agent told me that when I talked to his supervisor last time, I said that I missed the flight because I was late! Astonished by this outlandish lie, I asked for evide
Most airlines allow refunds within 24-hours of a bookingMy flight was refundable for the full amount but JustFly*** which is the third-party charges $for facilitating the refundJustFly*** will refund your ticket transaction in full BUT then charge a secondary transaction for refundsSo they get to say flight refunds are paid in full while charging for them after the factIt's ridiculousJustFly*** is simply robbing people from their airline refund and covering it up like they are doing you a favor by negotiating the refund you were going to get anywayJustFly*** is crooked
I went on line and booked a flight to leave on June and to come back on June 29th, I tipple checked it, as I always do before bookingI printed it all out and gave the copy to my maintenance tech since he was the one that I booked it forA few hours later his wife brought to my attention that the booking was for June through July I thought that she was joking since I knew that was not what I booked it for, I pulled out the copy of the booking and sure enough it said June through July 27thI called Justfly to change the dates and they told me that the only way to correct it was to cancel it and re-book it and by the way I would have to pay a cancellation fee of I explained that I know what dates I booked and I did not book this date, they told me that the only way to fix it was to cancel and to pay the fee
I wish I never discovered this websitewhen the fall semester started in september I was ecstatic to visit tokyo my dream since 5th gradeI now realize my dream is crushed because of just flyI made the first mess up of not buying the ticket directly from the airline, however the issue was that I forgot to add jr to my last name on the ticketso the customer support team over and over again puts me on hold for hours, saying to me their on the line with air china and are going to solve this for meevery time, it was sorry sir you have no option but to cancel- over letters? understandable, but the cancellation is the tricky partthey told me ill get back 500$ out of 780$ and now they are telling me the airline will take away 400$ so ill get back 300$ onlyand to top it off, I have to pay them 100$ to get the refundThey destroyed a college freshmans dreami want them shut down, as they do NOT know how to operate professionallyThey are thievesI asked for a supervisor and the lady that constantly told me to cancel , cutting me off over and over, she freaked out and told me theres no supervisor and no email, no name, number, nothingjust told me to call back in hoursLet this be a heads up for anyone reading thisIm going through it now and it sucksBut I keep my head up
I purchased a rental car and insurance for $thru justfly along with a flight to Puerto Vallarta for 3/- 3/The rental car company in Mexico was Alamo and the insurance company was Allianz booked on 1/25/for a airport rental car pickup with a conformation * ***I brought a of the Insurance policy *** from Allianz along with drivers License and Credit CardI was told by Alamo Agent that I needed to purchase additional insurance for $a day and that the Insurance company was not validI did not want to get in the middle of a dispute so I cancelled with Alamo and emailed Allianz to cancel since my I did not bring a phoneSince I was brought away from the airport I was charged by the rental company $for a ride to condoa few miles away
I had to cancel my ticket with JustFly and it was a nightmareI paid for two tickets for a total of $1,They charged me $in cancellation fees even through I bought their extended cancellation policy ($39.98) which advertised, "You can cancel within hours for any reason for a small fee." However, apparently within hours to them means within hours of booking not within hours of your flightTypically canceling within hours of booking is free for most airlinesWhen canceling my ticket the call center customer service representatives wanted to charged me an additional $feeAfter speaking with a supervisor and $in international phone charges I got that figure down to $The whole company feels like a scamThey offer cheap tickets then scam you on hidden feesMy advice is to avoid themThey do not deserve your business and if you book with them they will try to cheat you if they can
I rented a car through JustFly***, which created a contract with Green Motion, for the amount of Green Motion claimed they canceled the rental, but JustFly.com still charged me the unauthorized amountI called them, my children have called them, and my husband has called themOne of my sons requested for them to transfer his call to the USA and they refused to do soThey also allowed Green Motion to keep money that doesn't belong to them, especially after two calls, along with Green Motion promising that it cancelled the rental
I purchased tickets for a trip for my wife and me to visit my family for Thanksgiving through justfl***The ticket prices were about $less than through the carrier's website as well as also about $less than any other option from another carrier or website such as Priceline or KayakAbout minutes after receiving the confirmation email from justfl***, they sent another email cancelling my purchase without providing a reasonI tried calling customer service, but the quoted wait time was over hour and I don't have the time at the moment to wait on the phone (I'll update this review once I am able to contact them)I went back to check on flights on justfl*** as well as other online sites, and the prices on justfl*** are now >$more than what I had originally purchasedThe prices have now also increased on other sites for the flights I wanted -- thus because of justfl***'s shady practice, I'll have to pay moreJustfl*** had no legitimate reason to cancel my purchase (my credit card has zero balance, all information was entered correctly, and I also verified that my credit card company did not cancel or reject the purchase)I recommend staying away from justfl***
On June 13th, my husband and I arrived at JFK International Airport in NYC, NYAt pm, we were told that my husband’s name on his plane ticket did not perfectly match his passport (A common mistake for many first time international travelers)Therefore, we were instructed to call the airline and change the name on the ticketHowever, the airline left us on hold for over an hourSo, we tried calling our travel agency with whom we booked the tickets (Justfly***)After many tries, we were able to get through to the travel agencyAfter explaining our situation, the person at Justfly*** said that she would contact the airline and change the name on the ticketHowever, after about an hour, they were unsuccessfulJustfly*** then instructed my husband to cancel his ticket, and they would instantly rebook him a new ticket with the correct nameSo, we canceled his ticket about an hour and a half before our flight was set to departAfter canceling his ticket, the person from Justfl
Wish I would've read the Revdex.com reviews before I booked my flight! Justfly*** is a joke! *** Airlines changed my flight itinerary that didn't work with my travel plans so I called justfly to cancel my flight and get a refundThe total refund request was $After multiple calls (and a ton of wasted minutes on hold), I was told by the Reservation Dept my refund request would be submitted and I'd get a confirmation call within hrsThe next day I received a voicemail to call the Reservation DeptI didThey said I would get a refund of $in 6-weeksI asked about the remaining charges that covered insurance and seat request fees and was told I would need to speak to the Customer Service DeptAfter a min hold, they disconnected the callI called the Reservation Dept back, was told I need to speak to Customer Svc and was transferredThis time I got to a rep and was told I need to speak to Reservation DeptI got the Reservation Dept and was told I need to speak to Customer SvcI was fed up! This company needs to get their s
t togetherI gave upI was furious & ended the callA total of about an hour and a half has been wasted trying to deal with them! I urge everybody that is considering using just fly*** to know they are crooks! Don't waste your time or money!
I booked a round trip flight with just fly and then when it came to change my flight for the return flight, I was charged a fee that I did not agree toI was kept from taking my redturn flight as agreed upon and then just fly has refused to offer a refundI was charged for a round trip flight and I was not allowed to take my return flight as I booked it
My reference # at Justfly is ***I have been trying to get a refund on a flight that was cancelled back in November I've called several times and always told to wait to eight weeksThis has been going on since NovCalled today May 9, and now I'm told that the check ***) for $was mailed on 02/27/I have never received this check and I told them thatThey just continually restate that the check was mailed on the 27th of FebThey said to check with my post officeWhat?? That's over months agoIf they really sent it, I would have received it by nowThis check just doesn't existI am still looking for my refund of $Please help[ me if you canThank you
I am writing this letter in regards to the terrible experience I had in my business dealings with the business justfly***On December 24th, I booked two tickets under the same names and destinations as well as the same email address attached to the ticketsOn the justfly*** website, they clearly advertised that reservations can be made and cancelled for a full refund with no penalty or fees within hours of the bookingAfter I made these online bookings I realized that the dates were not correct and they needed to be cancelledI immediately called justfly*** and gave them the only number that I saw on the paperworkI also gave the agent my full name, my email address, my travel partner’s full name, and the name of the travel origins and destinationsI told them that these all needed to be cancelled, and they said they could do this for meAfter not seeing the full refund to my credit card by December 28th, I called justfly*** again and inquired as to why it had not be
I called Justfly customer service for a better, unpublished ticket price per their websiteDuring the conversation with their representative, before I gave him permission to charge my credit card for the tickets I asked the representative a question regarding proper identification documentation for one of the passengers because of government regulation for people travelling from Montana on domestic flightsHe was vague in answering my question so as a result I informed him that I did not want to make the purchase which at that time he told me the tickets had already been purchasedHe said I would have to be transferred to their customer service to resolve the issueHe then transferred me to customer service which then told me that I could keep the tickets or if I cancelled they would have to charge me $per person cancellation feeAnd I asked him if I must pay the fee even though the tickets were purchased without my permission? He said it was out of their hands, that was the
In May 2016, I purchased a roundtrip ticket with this company for business class from NYC to JapanThe website clearly notes that exchange and refund is possibleWithin days, I needed to chang the ticket and after lengthy phone exchange, I was told that not only was I not refunded for the flight I no longer needed, but that also there would be an additional fee for rebookingI purchased another ticket and travelled as neededI filed a complaint with Revdex.com, they called back to simply apologizeNow I am trying to book my ticket before it expires in MayThe company cannot find the same fare for businessAfter min on the phone, they tell me (1) the ticket cannot be downgraded for premium economy or economy and (2) that they cannot find a business class seat for $on that airlineTheir solutionCall back tomorrowThis is an outrageous way to cash the money and not give any leeway for travelIt is impossible to speak to anyone with authorityI should be able to use the credi
This company is quite possibly the biggest SCAM going!!!!! Don’t let their cheap prices reel you inI regret my decision not to book directly with the Airlines myselfI booked four tickets to go skiing in Deer Valley and their prices seemed great and competitiveWhen I received the email confirmation my husband’s name was spelled incorrectlyThey had reviewed the spelling of all of the names with me to approve themMy husband’s name was spelled completely different than what I approved.When I called them to fix this I was transferred three times and spent two hours on the phoneI was told I would have to pay $to change the ticketI argued with them and told them that it was not my fault but rather their error and I should not be expected to pay anythingThey said their staff is well trained and it wasn’t their mistakeI was then told they could lower the fee down to $When I called both JetBlue & American Airlines they told me there should be no fee whatsoeverThe next day I called back again and spent another two hours on the phone and they kept telling me they couldn’t get through to the airlines to change it but they would do it once they could get through to themI was actually in tears because they were telling me after two hours on the phone that there must be a poor connection and that they couldn’t hear me and would have to end the callThey said they were unable to divulge where their business wasI believe it’s IndiaThis company should be ashamed of how they do businessI’ve also been charged an unexplained fee for $after our phone conversationsHorrible experience that gives the Airlines a bad name! Stay away!!
Was told when I cancelled a reservation that I would be able to re-book to anywhere I wished to travel as long as I traveled by July 17thEach time I've tried to re-book there are no flights availableNow being told I have to go to same destination as priorCompletely different than what I was told at cancellationNow I've been on hold for minutes while truing to resolve this
Dear Sir/Madam: In June 2016, I purchased two return tickets of Etihad Airways operated by Jet Airways from justfly*** booking reference # 015-279-791, one for my wife ( MsVaishali *** ) and one for my son (*** ***) flying from San Francisco, CA to Ahmedabad, India on July 07th, and return from Ahmedabad to San Francisco on December 7thI paid full price of around $for two ticketsSo on July 7th my wife and son went thereThey were supposed to come back on December 7th, but my wife had a family emergency over there, so she had to stay longerSo, I requested extension of both the tickets from December 7th, to April 25th, and justfly*** extended both the tickets for a charge of $But, on Monday April 10th, I received an email from justfly*** stating that airline has cancelled one of the return flight so you need to call justfly*** customer service no at 1.800.717.5015, so I called them on Monday April 10th, and they asked me to give altern
Called to cancel my flight to Japan within hours of purchase Waited on phone for and 1/hours Person on phone stated the entire amount would be refunded No confirmation email was sentCalled again after hour wait and the person said they had no record of my cancelation No refund was ever sent to my cardVery frustrating
Purchased a ticket and had to cancel as my son found out he could not go to that university (long story)Justfly has a link for CSA travel insurance on the same page as ticket purchase, so I purchased CSA insurance at the cost of $per person and NOWHERE on the ticket or the Justfly Eticket did it say anything about cancellation fees of "$a person" or that the flight was "nonrefundable." The Justfly person just kept repeating " I understand" and that this was a "modification" that could be made (without customers' consent or knowledge)If I had known about $fees (more than the cost of the flight!!), I would not have made the reservation in the first placeI have been on hold for a total of minutes now as he said he is "waiting for his supervisor." OutrageousI thought there was such a thing as informed consent about fees and telling customers if something is nonrefundableI have looked over all my e-tickets and booking information and NOWHERE is anything about the tickets being nonrefundable, or a fee of $After a total of minutes of time on hold, I was informed by his supervisor that the fee for cancellation is $per personI have made many airline reservations in the past and both Justfly and CSA were very unclear about these penalties and limitationsWill NEVER be using Justfly againIn addition, the customer service (agent and supervisor) gave unclear and conflicting information, speaking in a condescending and arrogant tone, and even laughing at one point
I purchased an air ticket on justfly***At the airport I was told that my flight was canceled due to weather conditionsThe airline company told me that I should contact the agent (justfly***) for a full refundThe airline company told me that justfly*** should already have the flight cancellation information in their data baseHowever, Justfly*** agents claimed that they didn't know why I wasn't able to take the flightThey placed me repeatedly on hold for many hours each time I calledEach time they found an excuse to ask me to call another day, always pretending not knowing what happened with the flightOn my third call, I insisted to talk to a managerShe told me that she will send an email request to the airline about thisI should call in hours to find their responseWhen I called, after days, the agent told me that when I talked to his supervisor last time, I said that I missed the flight because I was late! Astonished by this outlandish lie, I asked for evide
Most airlines allow refunds within 24-hours of a bookingMy flight was refundable for the full amount but JustFly*** which is the third-party charges $for facilitating the refundJustFly*** will refund your ticket transaction in full BUT then charge a secondary transaction for refundsSo they get to say flight refunds are paid in full while charging for them after the factIt's ridiculousJustFly*** is simply robbing people from their airline refund and covering it up like they are doing you a favor by negotiating the refund you were going to get anywayJustFly*** is crooked
I went on line and booked a flight to leave on June and to come back on June 29th, I tipple checked it, as I always do before bookingI printed it all out and gave the copy to my maintenance tech since he was the one that I booked it forA few hours later his wife brought to my attention that the booking was for June through July I thought that she was joking since I knew that was not what I booked it for, I pulled out the copy of the booking and sure enough it said June through July 27thI called Justfly to change the dates and they told me that the only way to correct it was to cancel it and re-book it and by the way I would have to pay a cancellation fee of I explained that I know what dates I booked and I did not book this date, they told me that the only way to fix it was to cancel and to pay the fee
I wish I never discovered this websitewhen the fall semester started in september I was ecstatic to visit tokyo my dream since 5th gradeI now realize my dream is crushed because of just flyI made the first mess up of not buying the ticket directly from the airline, however the issue was that I forgot to add jr to my last name on the ticketso the customer support team over and over again puts me on hold for hours, saying to me their on the line with air china and are going to solve this for meevery time, it was sorry sir you have no option but to cancel- over letters? understandable, but the cancellation is the tricky partthey told me ill get back 500$ out of 780$ and now they are telling me the airline will take away 400$ so ill get back 300$ onlyand to top it off, I have to pay them 100$ to get the refundThey destroyed a college freshmans dreami want them shut down, as they do NOT know how to operate professionallyThey are thievesI asked for a supervisor and the lady that constantly told me to cancel , cutting me off over and over, she freaked out and told me theres no supervisor and no email, no name, number, nothingjust told me to call back in hoursLet this be a heads up for anyone reading thisIm going through it now and it sucksBut I keep my head up
I purchased a rental car and insurance for $thru justfly along with a flight to Puerto Vallarta for 3/- 3/The rental car company in Mexico was Alamo and the insurance company was Allianz booked on 1/25/for a airport rental car pickup with a conformation * ***I brought a of the Insurance policy *** from Allianz along with drivers License and Credit CardI was told by Alamo Agent that I needed to purchase additional insurance for $a day and that the Insurance company was not validI did not want to get in the middle of a dispute so I cancelled with Alamo and emailed Allianz to cancel since my I did not bring a phoneSince I was brought away from the airport I was charged by the rental company $for a ride to condoa few miles away
I had to cancel my ticket with JustFly and it was a nightmareI paid for two tickets for a total of $1,They charged me $in cancellation fees even through I bought their extended cancellation policy ($39.98) which advertised, "You can cancel within hours for any reason for a small fee." However, apparently within hours to them means within hours of booking not within hours of your flightTypically canceling within hours of booking is free for most airlinesWhen canceling my ticket the call center customer service representatives wanted to charged me an additional $feeAfter speaking with a supervisor and $in international phone charges I got that figure down to $The whole company feels like a scamThey offer cheap tickets then scam you on hidden feesMy advice is to avoid themThey do not deserve your business and if you book with them they will try to cheat you if they can
I rented a car through JustFly***, which created a contract with Green Motion, for the amount of Green Motion claimed they canceled the rental, but JustFly.com still charged me the unauthorized amountI called them, my children have called them, and my husband has called themOne of my sons requested for them to transfer his call to the USA and they refused to do soThey also allowed Green Motion to keep money that doesn't belong to them, especially after two calls, along with Green Motion promising that it cancelled the rental
I purchased tickets for a trip for my wife and me to visit my family for Thanksgiving through justfl***The ticket prices were about $less than through the carrier's website as well as also about $less than any other option from another carrier or website such as Priceline or KayakAbout minutes after receiving the confirmation email from justfl***, they sent another email cancelling my purchase without providing a reasonI tried calling customer service, but the quoted wait time was over hour and I don't have the time at the moment to wait on the phone (I'll update this review once I am able to contact them)I went back to check on flights on justfl*** as well as other online sites, and the prices on justfl*** are now >$more than what I had originally purchasedThe prices have now also increased on other sites for the flights I wanted -- thus because of justfl***'s shady practice, I'll have to pay moreJustfl*** had no legitimate reason to cancel my purchase (my credit card has zero balance, all information was entered correctly, and I also verified that my credit card company did not cancel or reject the purchase)I recommend staying away from justfl***