Back in mid-July when I was searching for tickets (for end of November) in *** the best option came up with JustFly*** So I bought tickets right away for little under $2,But in mid-October I wanted to change one ticket's return date & that's when every thing went down hillAt first they told me that they will help me find flights on the new dates as long as I pay the Fee and airline change of fares...I agreed to that and the new additional charge was little under $days later they called me back to let me know that there has been some problems that they didn't catch before and now I have to pay almost $1,100...which is by the way on top of what I originally paid in JulyAfter calling them several times back-and-forth I decided I will keep my original return date and use the original flight itineraryBut now the problem is they already let that one go EVEN before confirming my new itinerarySo now they were pushing me to pay them that $1,to book the new ticket on top of the $2,(with no refund) I paid in JulyFinally after calling them 18-times, one supervisor confirmed me on Oct that my old itinerary is back, everything is confirmed, they even emailed me my new e-ticket that dayMy flight is in days (early morning of 24th Nov), and last night when I called the airline people to make sure everything is ok with my ticket, they told me that there is problem with my ticket, the booking is not confirmed & therefore, no itinerary for my ticketSo I call back Justfly again and they told me that they had no idea! How can you have NO idea and a confirmed ticket becomes un-confirmed?! They told me to wait hours and then call them backAt this moment I have no idea what I am going to doBut I am also very disappointed that KAYAK is advertising/promoting such a bad travel agency...I do not think I will EVER do any business with JustFly or ***
I ordered tickets from JUSTFLY*** for a flight out of Key West Florida, prior to IRMAWe were scheduled to stay a week staying at two Hyatt ResortsDue to Irma, both resorts are closed until October I called and explained that we had to cancel our reservation and I asked if I could either get a credit back or re-book to another destinationPoint blank NOI said I understand the flights are non-refundable but due to the Hurricane can any exception be madeI would have been quite happy to just book to another destination but due to their policy I had to pay for another set of tickets
I selected an airline flight from DTW Detroit Metropolitan Airport to MCO Orlando International Airport for December 27th it was a one way flight for my Husband and myselfI purchased the tickets through Justfly.com and thought everything looked correct but when I double checked the flight information the flight Actually was from MCO to Detroit which was incorrectJust fly made the errorI contacted them and they said that there rule and regulations would not allow me to change the flight or get a refundI just wanted them to make this right so that we can fly to the proper destinationSince the tickets are not useable I had to purchase new ticketsJustfly*** is scamming customersThey are charging customers for services that are not being rendered
On November 15, 2016, I booked round-trip tickets to Seoul through JustFly on AirChina for April 3-Everything seemed okayI quickly received the booking confirmation with itinerary and reservation number and my credit card was chargedOn February 12th, I received an email from JustFly saying the airline had made changes to my itinerary and I should call immediatelyI looked up my itinerary online and found that it now had me flying on two different flights at onceObviously there was something wrongSo I called JustFly that afternoonThe man I first talked to explained that AirChina had cancelled some flights and I needed to book new flights to change itI was fine with this, as long as I still got to Korea and back homeExcept he couldn’t find any flights to get me homeHe could get me to New York, but that was all (I was flying out of Ohio)He kept insisting I take that flight, but I didn’t want to have to pay for a separate flight to get back to Ohio, and be cheated ou
I planned a vacation trip which turned into a nightmare, my reservations were changed times and still when I made the trip it was wrongReturning home they put me in a wrong flight losing my wheelchair no customer assistance as leaving the airplaneI am handicapped with limited walking and without a wheelchair I had to get to walk to the luggage department by myself without assistance what so everI have been trying to reach Justfly but they are giving me the around-a-aroundI just do not want any handicapped person to go through what I have been throughI wrote to one of the CEO but never received a responses
On 4/24/I booked two flights through Justfly***, Booking Reference Number ***A total of $1,was charged to my credit card in four separate charges - two charges of $on 4/27/for airfare, $for the booking and insurance and two charges of $for seat assignmentsAll of the charges were authorized and processed by Justfly***On May 7, I received email notification that there was a problem with my flight, and it turns out Air Europa, the carrier, could not honor the return flight, therefore the flight they sold me was invalidA refund was to be issued to my credit card, however the company is refusing to refund the insurance purchase and the seat selection feesI called and demanded a full refund for everything I was charged and they refusedTo date I have received a refund of the two $charges onlyThey were unable to deliver the flight I had purchased, and they need to refund all of my money
Son's e-ticket has the wrong middle name and I requested the company to correct it, but I'm getting a run around after paying an extra feeI purchased a ticket to travel to Singapore in December, but had to change the date due to my mother's surgery being postponed to JuneI asked for a refund, but was told that I couldn't do thatThey could change the dates, but had to pay and extra $1,for which I did not receive a receipt or e-mailAt that time I also told them about my son's nameThe travel agency told me to contact *** *** directly which I did*** *** said that JustFly needed to re-issue the ticketI contacted JustFly as we are approaching the travel dateI told them what *** *** had told meNext, they asked for a fee of $dollars for the name change, but did not sent me a new e-ticket for my sonWhen I contacted them again, they said they need a copy of the passport which I sent themAgain, they claimed that that they did not re
I purchased airplane tickets through this agencyI was charged by selected carrier price for ticketsBut Justfly charged me $for "Other travel" When I contacted them about this charge I was told that they charged me for opportunity for seat selectionI was charged by airline for seat selection $per seat and during booking there was no indication that Justfly will charge me as well
Justfly*** Represented themselves as a flight service, not an agentI paid for a flight that did not existIncorrect amount of digits for a ticket number said the flight company, when I found their charge on the bank accountThey provide no service agreed, and will take more out of your account then toldThere is no Address nor email on any site for them, just a call center based in IndiaThey said they were in America, but there is no Edward Island anywhere but in CanadaI found them on fb, CalcuttaEvery time I called them, I was disconnected after a time, up to and hours a day, delays, excusesThey never followed through with any thing, just promise services-flight and cancellation eligibility they did not provideI did find a phone number when the last person called to give another reason why my refund was delayed now almost a month laterThey called from a number *** ***, which says there is no such numberThey never booked a legitimate flight, per the third
Justfly.***
A very dark way to conduct business, I made a search for a fligh with a June dateIt throw me to a June Thinking that it could be a very easy to correct instead they charge an additional $I called and they told me that it could be easy to erase my mistake if I called to cancel firstI been reading about this web site and there is a good number of complaints and some how similar to this caseEveryone on the market looks for a cheaper price instead this website collects easy money from people like meBecareful with the small letters they don’t have a problem taking your moneyI called the airline and they told me it’s a very usual way to take money from people searching for a better priceWaisting 490$ I could easily flight first class instead I got first class scamNot using *** *** NO MORE everStay away
I reached out to the booking agency because my passport and plane ticket name did not match since I bought the ticket under my married nameAs soon as I found out I could not change the name on my passport, I called Just Fly to do just a change of name to my maiden last nameThe first time I called, I was informed by the customer service employee that the agency would have no trouble doing this since it was for the same personI said I would call back to do the change because I had arrived at workWhen I called to do the name change, the employee said .I was not allowed to change the last name if it was more than two lettersI let the employee know I had already been told this change was not a problem but he stated there was no note on my account to do this change and I could not do the name changeThe employee then advised me not to cancel my reservation because it would be more costly and recommended I buy a completely new ticket, warning me I would most likely not find availab
I purchased airline tickets from them traveling on Air Canada 6/4/The airline has changed the time of my flight and their policy is if they have a make a change to your flight you can make a change without feesBecause I purchased the tickets through justfly*** I have to make the change with themThey are refusing to do that without charging me the change fees
I've booked the airline tickets on *** via JustFly.com travel booking site and unfortunately I am not able to use this reservation due to emergency medical procedure (I just had a knee surgery and unable to travel for the next few weeks at least)I've contacted JusfFly.com and submitted the note from my surgeon confirming the situation and asked either to refund (preferably) or rebook the flight - after numerous counter-productive conversation with very unhelpful agents they told me the fee to exchange the ticket will be $but even more importantly they quoted completely unreasonable airfare for the new flights because "there are no tickets for the dates I requested"I called *** directly and they confirmed there are plenty of tickets for the dates I requested and the airfare is the same or cheaper (!) than my original ticket, however they can't change the ticket since it locked by the agency I purchased it fromI did call again JustFly.com and have received the same
I purchased flights to and from Germany that we completed on May 7, We did not check our bags flying out, but on return we checked two bags, and per Justfly's booking confirmation we were allotted first checked bag free for each ticketWell *** air stated that our ticket was purchased as Economy light, so we had to pay Euros($105) per bag in order to board and the *** Air agent would not accept what was stated on our Justfly receiptJustfly states that this ticket was booked as Economy and that *** air is incorrect in their definitionIn dealing with both *** air and Justfly, no one will work to resolve the claim stating their company is not accountable for the errorTrying to deal with *** air is one of the worst experiences, let alone having Justfly work to resolve the issue or escalate itWarning anyone looking to book travel with these companies, I wish you all the luck!
I purchased tickets to dublin in Dec of I paid for them at that timeWhen I tried to check in I found that my middle name and my wife;s middle name had been omitted from the ticketI called Justfly to try and get it fixedThey said that I had filled the paperwork out correctly but there was a computer issue because Delta uses a different systemAs a result I need to pay an additional dollars per ticketI did everything correctly and through some problem between Delta and JustFly, my trip is now between and dollars moreThis is unfair
This company is complete fraudPlease be aware
On March 24, 2017, around PM (EST) I had called to purchase airline tickets fr international travelAfter seeing a 'good price' offered, I had decided to purchase of the ticketsI had provided my information (name, date of birth, credit card number etc) for the ticketsThe representative told me over the phone that I will receive my tickets within few minutes by emailAfter and half hour later at 6:pm I had called them and informed that, I haven't received my ticketsThen I finally received the tickets by email at 7:PMAfter verifying the tickets, I have seen that the representative has my Son's name incorrectly written in the ticketAlso, as my son is an infant, I had requested that my seats be assignedAfter seeing the seats are not assigned and the error in my son's name, I called Justfly.com at 9:pm to tell them they got the name wrong and didn't assign the seatsBecause of that, I am told them to cancel the tickets as I am still within their hours cancellation policyI am cancelling within hours of receiving the ticketsBut they were telling me I am over the hours limit by minutes from the time I called themThey do not want to take any responsibility of the fact that, they took almost hours to send me the tickets from the time I called
Then I called my bank and stopped the paymentThen justfly.com used a different name to charge my cardStay away from Justfly.com so that you dont have to go through this hassle I went through
Last night my friend and I spent almost hours on the phone trying to reschedule a flight with Justfly.***The original booking for tickets was cancelled due to illnessAt that time, we were told a $penalty per ticket would be chargedI asked for a reduction of the penalty and it was reduced to $60/ticket "as a courtesy." After being on hold multiple times, we were told that, if we wanted to proceed with rescheduling our flights, we would need to pay a $200/ticket fee to do that! My patience evaporated and I asked to speak to a supervisorSeveral holds later, the "supervisor" told us pretty much the same thingNoticed that a printout of the website listed $125/ticket fees for cancelling plus additional fees for re-bookingThere seems no way to retrieve the cancelled ticket costs credited to us that were left over after all fees were deducted without again paying the $200/ticket feeThe supervisor would not tell us who actually had our creditAbsolutely impossible to understand Justfly.*** personnel! And their fees are truly beyond punitive!! We advise anyone to avoid this companyStick with reputable ones
I purchased a flight through this company back on June 16, I was supposed to fly from San Francisco to Berlin today (9-27) at 1:I received an email two days ago about my upcoming flight and to check in along with the flight informationEverything was good to goHowever, when I went to check in the airline said they were unable to check me in onlineI checked my itenersry on the airline website and it was still currentThe next day (morning of the flight) I tried again, still no luckCouldn't get through to airline, and my flight didn't show up on departure listI called justfly*** and they told me my flight was still good to go and leaving at the same timeI insisted I was unable to get through to the airline or check in and I asked them to follow up with the airlineThey put me on hold, and a few minutes later told me the airline went bankrupt and had cancelled my flightI was very upset, as o was set to leave in hoursI asked why I was never notified by justfly
I had to cancel a flight and I was told it would cost me $to cancel but by paying that fee, I would receive full amount of flight charges of $credit towards another flight in the futureI verified that the new flights would be at advertised rates of justfly as well as directly through the airline of choice and that it would be good for one yearI was told Yes the credit would be towards any new flight within a year at the best rate justfly.com offers and advertisesI went in to reschedule the flight and found the flight is GreatI would only pay about differenceWhen I try to use my credit, the airfare went up to for exact flight meaning I needed to pay nearly dollars moreThis means that after paying the dollars to get the credit, and the upcharged airfare, I am only receiving about about dollars savings out of the credit and have been totally lied toI checked with American Airlines directly and found I can fly first cl
This may be a repeat compliant because i'm not sure if the first one went throughI purchased tickets on-line from *** while filling out the information from my credit card, no amount was present for me to confirm what the final price would beAfter putting my credit card information in di the total amount appeared, which wasn't what I presumed it to be so I went to cancel the transaction and a new box appeared stating a $cancellation fee would be processed for said actionstheir were numerous buttons to select from for the current transaction, I tried the cancellation button and got an oops try again in a few minutes which went on for several tries and a call which went unanswered after more than minutes and trying to click offthe transaction went throughafter a call back and getting a rep and explaining the situation and receiving a generic responseI informed the rep I would be filing a complaint because I felt the practice was deceptive and the company wi
Back in mid-July when I was searching for tickets (for end of November) in *** the best option came up with JustFly*** So I bought tickets right away for little under $2,But in mid-October I wanted to change one ticket's return date & that's when every thing went down hillAt first they told me that they will help me find flights on the new dates as long as I pay the Fee and airline change of fares...I agreed to that and the new additional charge was little under $days later they called me back to let me know that there has been some problems that they didn't catch before and now I have to pay almost $1,100...which is by the way on top of what I originally paid in JulyAfter calling them several times back-and-forth I decided I will keep my original return date and use the original flight itineraryBut now the problem is they already let that one go EVEN before confirming my new itinerarySo now they were pushing me to pay them that $1,to book the new ticket on top of the $2,(with no refund) I paid in JulyFinally after calling them 18-times, one supervisor confirmed me on Oct that my old itinerary is back, everything is confirmed, they even emailed me my new e-ticket that dayMy flight is in days (early morning of 24th Nov), and last night when I called the airline people to make sure everything is ok with my ticket, they told me that there is problem with my ticket, the booking is not confirmed & therefore, no itinerary for my ticketSo I call back Justfly again and they told me that they had no idea! How can you have NO idea and a confirmed ticket becomes un-confirmed?! They told me to wait hours and then call them backAt this moment I have no idea what I am going to doBut I am also very disappointed that KAYAK is advertising/promoting such a bad travel agency...I do not think I will EVER do any business with JustFly or ***
I ordered tickets from JUSTFLY*** for a flight out of Key West Florida, prior to IRMAWe were scheduled to stay a week staying at two Hyatt ResortsDue to Irma, both resorts are closed until October I called and explained that we had to cancel our reservation and I asked if I could either get a credit back or re-book to another destinationPoint blank NOI said I understand the flights are non-refundable but due to the Hurricane can any exception be madeI would have been quite happy to just book to another destination but due to their policy I had to pay for another set of tickets
I selected an airline flight from DTW Detroit Metropolitan Airport to MCO Orlando International Airport for December 27th it was a one way flight for my Husband and myselfI purchased the tickets through Justfly.com and thought everything looked correct but when I double checked the flight information the flight Actually was from MCO to Detroit which was incorrectJust fly made the errorI contacted them and they said that there rule and regulations would not allow me to change the flight or get a refundI just wanted them to make this right so that we can fly to the proper destinationSince the tickets are not useable I had to purchase new ticketsJustfly*** is scamming customersThey are charging customers for services that are not being rendered
On November 15, 2016, I booked round-trip tickets to Seoul through JustFly on AirChina for April 3-Everything seemed okayI quickly received the booking confirmation with itinerary and reservation number and my credit card was chargedOn February 12th, I received an email from JustFly saying the airline had made changes to my itinerary and I should call immediatelyI looked up my itinerary online and found that it now had me flying on two different flights at onceObviously there was something wrongSo I called JustFly that afternoonThe man I first talked to explained that AirChina had cancelled some flights and I needed to book new flights to change itI was fine with this, as long as I still got to Korea and back homeExcept he couldn’t find any flights to get me homeHe could get me to New York, but that was all (I was flying out of Ohio)He kept insisting I take that flight, but I didn’t want to have to pay for a separate flight to get back to Ohio, and be cheated ou
I planned a vacation trip which turned into a nightmare, my reservations were changed times and still when I made the trip it was wrongReturning home they put me in a wrong flight losing my wheelchair no customer assistance as leaving the airplaneI am handicapped with limited walking and without a wheelchair I had to get to walk to the luggage department by myself without assistance what so everI have been trying to reach Justfly but they are giving me the around-a-aroundI just do not want any handicapped person to go through what I have been throughI wrote to one of the CEO but never received a responses
On 4/24/I booked two flights through Justfly***, Booking Reference Number ***A total of $1,was charged to my credit card in four separate charges - two charges of $on 4/27/for airfare, $for the booking and insurance and two charges of $for seat assignmentsAll of the charges were authorized and processed by Justfly***On May 7, I received email notification that there was a problem with my flight, and it turns out Air Europa, the carrier, could not honor the return flight, therefore the flight they sold me was invalidA refund was to be issued to my credit card, however the company is refusing to refund the insurance purchase and the seat selection feesI called and demanded a full refund for everything I was charged and they refusedTo date I have received a refund of the two $charges onlyThey were unable to deliver the flight I had purchased, and they need to refund all of my money
Son's e-ticket has the wrong middle name and I requested the company to correct it, but I'm getting a run around after paying an extra feeI purchased a ticket to travel to Singapore in December, but had to change the date due to my mother's surgery being postponed to JuneI asked for a refund, but was told that I couldn't do thatThey could change the dates, but had to pay and extra $1,for which I did not receive a receipt or e-mailAt that time I also told them about my son's nameThe travel agency told me to contact *** *** directly which I did*** *** said that JustFly needed to re-issue the ticketI contacted JustFly as we are approaching the travel dateI told them what *** *** had told meNext, they asked for a fee of $dollars for the name change, but did not sent me a new e-ticket for my sonWhen I contacted them again, they said they need a copy of the passport which I sent themAgain, they claimed that that they did not re
I purchased airplane tickets through this agencyI was charged by selected carrier price for ticketsBut Justfly charged me $for "Other travel" When I contacted them about this charge I was told that they charged me for opportunity for seat selectionI was charged by airline for seat selection $per seat and during booking there was no indication that Justfly will charge me as well
Justfly*** Represented themselves as a flight service, not an agentI paid for a flight that did not existIncorrect amount of digits for a ticket number said the flight company, when I found their charge on the bank accountThey provide no service agreed, and will take more out of your account then toldThere is no Address nor email on any site for them, just a call center based in IndiaThey said they were in America, but there is no Edward Island anywhere but in CanadaI found them on fb, CalcuttaEvery time I called them, I was disconnected after a time, up to and hours a day, delays, excusesThey never followed through with any thing, just promise services-flight and cancellation eligibility they did not provideI did find a phone number when the last person called to give another reason why my refund was delayed now almost a month laterThey called from a number *** ***, which says there is no such numberThey never booked a legitimate flight, per the third
Justfly.***
A very dark way to conduct business, I made a search for a fligh with a June dateIt throw me to a June Thinking that it could be a very easy to correct instead they charge an additional $I called and they told me that it could be easy to erase my mistake if I called to cancel firstI been reading about this web site and there is a good number of complaints and some how similar to this caseEveryone on the market looks for a cheaper price instead this website collects easy money from people like meBecareful with the small letters they don’t have a problem taking your moneyI called the airline and they told me it’s a very usual way to take money from people searching for a better priceWaisting 490$ I could easily flight first class instead I got first class scamNot using *** *** NO MORE everStay away
I reached out to the booking agency because my passport and plane ticket name did not match since I bought the ticket under my married nameAs soon as I found out I could not change the name on my passport, I called Just Fly to do just a change of name to my maiden last nameThe first time I called, I was informed by the customer service employee that the agency would have no trouble doing this since it was for the same personI said I would call back to do the change because I had arrived at workWhen I called to do the name change, the employee said .I was not allowed to change the last name if it was more than two lettersI let the employee know I had already been told this change was not a problem but he stated there was no note on my account to do this change and I could not do the name changeThe employee then advised me not to cancel my reservation because it would be more costly and recommended I buy a completely new ticket, warning me I would most likely not find availab
I purchased airline tickets from them traveling on Air Canada 6/4/The airline has changed the time of my flight and their policy is if they have a make a change to your flight you can make a change without feesBecause I purchased the tickets through justfly*** I have to make the change with themThey are refusing to do that without charging me the change fees
I've booked the airline tickets on *** via JustFly.com travel booking site and unfortunately I am not able to use this reservation due to emergency medical procedure (I just had a knee surgery and unable to travel for the next few weeks at least)I've contacted JusfFly.com and submitted the note from my surgeon confirming the situation and asked either to refund (preferably) or rebook the flight - after numerous counter-productive conversation with very unhelpful agents they told me the fee to exchange the ticket will be $but even more importantly they quoted completely unreasonable airfare for the new flights because "there are no tickets for the dates I requested"I called *** directly and they confirmed there are plenty of tickets for the dates I requested and the airfare is the same or cheaper (!) than my original ticket, however they can't change the ticket since it locked by the agency I purchased it fromI did call again JustFly.com and have received the same
I purchased flights to and from Germany that we completed on May 7, We did not check our bags flying out, but on return we checked two bags, and per Justfly's booking confirmation we were allotted first checked bag free for each ticketWell *** air stated that our ticket was purchased as Economy light, so we had to pay Euros($105) per bag in order to board and the *** Air agent would not accept what was stated on our Justfly receiptJustfly states that this ticket was booked as Economy and that *** air is incorrect in their definitionIn dealing with both *** air and Justfly, no one will work to resolve the claim stating their company is not accountable for the errorTrying to deal with *** air is one of the worst experiences, let alone having Justfly work to resolve the issue or escalate itWarning anyone looking to book travel with these companies, I wish you all the luck!
I purchased tickets to dublin in Dec of I paid for them at that timeWhen I tried to check in I found that my middle name and my wife;s middle name had been omitted from the ticketI called Justfly to try and get it fixedThey said that I had filled the paperwork out correctly but there was a computer issue because Delta uses a different systemAs a result I need to pay an additional dollars per ticketI did everything correctly and through some problem between Delta and JustFly, my trip is now between and dollars moreThis is unfair
This company is complete fraudPlease be aware
On March 24, 2017, around PM (EST) I had called to purchase airline tickets fr international travelAfter seeing a 'good price' offered, I had decided to purchase of the ticketsI had provided my information (name, date of birth, credit card number etc) for the ticketsThe representative told me over the phone that I will receive my tickets within few minutes by emailAfter and half hour later at 6:pm I had called them and informed that, I haven't received my ticketsThen I finally received the tickets by email at 7:PMAfter verifying the tickets, I have seen that the representative has my Son's name incorrectly written in the ticketAlso, as my son is an infant, I had requested that my seats be assignedAfter seeing the seats are not assigned and the error in my son's name, I called Justfly.com at 9:pm to tell them they got the name wrong and didn't assign the seatsBecause of that, I am told them to cancel the tickets as I am still within their hours cancellation policyI am cancelling within hours of receiving the ticketsBut they were telling me I am over the hours limit by minutes from the time I called themThey do not want to take any responsibility of the fact that, they took almost hours to send me the tickets from the time I called
Then I called my bank and stopped the paymentThen justfly.com used a different name to charge my cardStay away from Justfly.com so that you dont have to go through this hassle I went through
Last night my friend and I spent almost hours on the phone trying to reschedule a flight with Justfly.***The original booking for tickets was cancelled due to illnessAt that time, we were told a $penalty per ticket would be chargedI asked for a reduction of the penalty and it was reduced to $60/ticket "as a courtesy." After being on hold multiple times, we were told that, if we wanted to proceed with rescheduling our flights, we would need to pay a $200/ticket fee to do that! My patience evaporated and I asked to speak to a supervisorSeveral holds later, the "supervisor" told us pretty much the same thingNoticed that a printout of the website listed $125/ticket fees for cancelling plus additional fees for re-bookingThere seems no way to retrieve the cancelled ticket costs credited to us that were left over after all fees were deducted without again paying the $200/ticket feeThe supervisor would not tell us who actually had our creditAbsolutely impossible to understand Justfly.*** personnel! And their fees are truly beyond punitive!! We advise anyone to avoid this companyStick with reputable ones
I purchased a flight through this company back on June 16, I was supposed to fly from San Francisco to Berlin today (9-27) at 1:I received an email two days ago about my upcoming flight and to check in along with the flight informationEverything was good to goHowever, when I went to check in the airline said they were unable to check me in onlineI checked my itenersry on the airline website and it was still currentThe next day (morning of the flight) I tried again, still no luckCouldn't get through to airline, and my flight didn't show up on departure listI called justfly*** and they told me my flight was still good to go and leaving at the same timeI insisted I was unable to get through to the airline or check in and I asked them to follow up with the airlineThey put me on hold, and a few minutes later told me the airline went bankrupt and had cancelled my flightI was very upset, as o was set to leave in hoursI asked why I was never notified by justfly
I had to cancel a flight and I was told it would cost me $to cancel but by paying that fee, I would receive full amount of flight charges of $credit towards another flight in the futureI verified that the new flights would be at advertised rates of justfly as well as directly through the airline of choice and that it would be good for one yearI was told Yes the credit would be towards any new flight within a year at the best rate justfly.com offers and advertisesI went in to reschedule the flight and found the flight is GreatI would only pay about differenceWhen I try to use my credit, the airfare went up to for exact flight meaning I needed to pay nearly dollars moreThis means that after paying the dollars to get the credit, and the upcharged airfare, I am only receiving about about dollars savings out of the credit and have been totally lied toI checked with American Airlines directly and found I can fly first cl
This may be a repeat compliant because i'm not sure if the first one went throughI purchased tickets on-line from *** while filling out the information from my credit card, no amount was present for me to confirm what the final price would beAfter putting my credit card information in di the total amount appeared, which wasn't what I presumed it to be so I went to cancel the transaction and a new box appeared stating a $cancellation fee would be processed for said actionstheir were numerous buttons to select from for the current transaction, I tried the cancellation button and got an oops try again in a few minutes which went on for several tries and a call which went unanswered after more than minutes and trying to click offthe transaction went throughafter a call back and getting a rep and explaining the situation and receiving a generic responseI informed the rep I would be filing a complaint because I felt the practice was deceptive and the company wi