*** ***We greatly apologize for the inconvenience these calls and messages have caused youThis message is to let you know that we have placed you on our Do Not Contact listNotices have been sent via email to any partners who may have received your information.Please do not hesitate to reach
out with any further questionsThank you
Thank you for bringing this matter to our attentionWe certainly apologize for any frustrations Mr*** has had with our serviceWe have left messages from one of our managers to speak to him directly about his concerns so that we can find a mutually agreeable resolutionIf he can reach
out to our Customer Success Team we will be happy to review his account with him
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** *** I am accepting this response contingent on the company reaching out to me in a timely mannerI have had success reaching anyone since these issues started
Dear Ms***, We greatly apologize for any inconvenience these calls or messages may have caused youThis message is to inform you that we have added your name to our Do Not Contact ListNotices have been sent via email to any partners that may have received your information. Please
do not hesitate to reach out with further questionsThank you
We spoke to *** on 9/and we have also followed up again today with a Voicemail to ensure that we have resolved any outstanding issuesWe will reach out again next week with a phone call to review things in more detailIf *** would like to give us a call back a member of our team will be
happy to work towards a resolution
Thank you for bringing this matter to our attention, and our apologies for the delayed responseAn Audit of the revealed that there were $in charges for leads that should not have been sent when a profile was not deactivated as it should have beenWe will process a refund to Mr Mace
for this amount
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
Thank you for the prompt replyWhile we feel that the credit to the account is a fair resolution we have process refunds to *** *** card for $Again we apologize for the lack of service and hopefully we will have the opportunity to earn his business again in the future
Dear Ms***, We sincerely apologize for any inconvenience these calls or messages may have caused youThis message is to confirm that you have been added to our Do Not Contact ListNotices have been sent to any partners who may have received your information. Please do not hesitate to
reach out with any questionsThank you
Thank you for bringing this matter to our attentionWhile Ms*** experience with our service is not typical we apologize for any frustration she has hadWe will proceed with processing a refund for herHopefully we will be able to earn her business again in the future
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
Dear Ms***,We deeply apologize for the inconvenience that these calls and messages have caused you This message is to confirm that you have been added to our Do Not Contact list Notices have been sent via email to any partners who may have received your information It
can sometimes take a few days for the proper changes to occur in our partners' systems Please do not hesitate to reach out with further questions or concerns.Thank you
Dear Mr***,We deeply apologize for any inconvenience these calls or messages have caused youThis message is to confirm that you have now been placed on our Do Not Contact listNotices have been sent via email to any partners who may have received your information. Please do not
hesitate to reach out with further questionsThank you
Thank you for bringing this matter to our attentionWe are attempting to pull the recorded call between Ms *** and our sales rep to confirm the complaint and assuming it is verified we will refund the money spent on the leads received prior to the sgeed to scheduleWe will have an account
manager reach out to Ms. *** early next week to confirm
Complaint: ***
I am rejecting this response because: This company needs to be cited for what they do to consumersThey need to be fined
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Regards,
*** ***
Complaint: ***
I am rejecting this response because:
Date Sent: 4/19/12:00:AMComplaint: ***I am rejecting this response because:They offered $credit which I originally acceptedThey never contacted me, failed to return my calls and emails, and hung up on me after I waited minutes to get a hold of themNo account credit was ever received. *** ***
** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
*** ***We greatly apologize for the inconvenience these calls and messages have caused youThis message is to let you know that we have placed you on our Do Not Contact listNotices have been sent via email to any partners who may have received your information.Please do not hesitate to reach
out with any further questionsThank you
Thank you for bringing this matter to our attentionWe certainly apologize for any frustrations Mr*** has had with our serviceWe have left messages from one of our managers to speak to him directly about his concerns so that we can find a mutually agreeable resolutionIf he can reach
out to our Customer Success Team we will be happy to review his account with him
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** *** I am accepting this response contingent on the company reaching out to me in a timely mannerI have had success reaching anyone since these issues started
Dear Ms***, We greatly apologize for any inconvenience these calls or messages may have caused youThis message is to inform you that we have added your name to our Do Not Contact ListNotices have been sent via email to any partners that may have received your information. Please
do not hesitate to reach out with further questionsThank you
We spoke to *** on 9/and we have also followed up again today with a Voicemail to ensure that we have resolved any outstanding issuesWe will reach out again next week with a phone call to review things in more detailIf *** would like to give us a call back a member of our team will be
happy to work towards a resolution
Thank you for bringing this matter to our attention, and our apologies for the delayed responseAn Audit of the revealed that there were $in charges for leads that should not have been sent when a profile was not deactivated as it should have beenWe will process a refund to Mr Mace
for this amount
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
Thank you for the prompt replyWhile we feel that the credit to the account is a fair resolution we have process refunds to *** *** card for $Again we apologize for the lack of service and hopefully we will have the opportunity to earn his business again in the future
Dear Ms***, We sincerely apologize for any inconvenience these calls or messages may have caused youThis message is to confirm that you have been added to our Do Not Contact ListNotices have been sent to any partners who may have received your information. Please do not hesitate to
reach out with any questionsThank you
Thank you for bringing this matter to our attentionWhile Ms*** experience with our service is not typical we apologize for any frustration she has hadWe will proceed with processing a refund for herHopefully we will be able to earn her business again in the future
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
Dear Ms***,We deeply apologize for the inconvenience that these calls and messages have caused you This message is to confirm that you have been added to our Do Not Contact list Notices have been sent via email to any partners who may have received your information It
can sometimes take a few days for the proper changes to occur in our partners' systems Please do not hesitate to reach out with further questions or concerns.Thank you
Dear Mr***,We deeply apologize for any inconvenience these calls or messages have caused youThis message is to confirm that you have now been placed on our Do Not Contact listNotices have been sent via email to any partners who may have received your information. Please do not
hesitate to reach out with further questionsThank you
Thank you for bringing this matter to our attentionWe are attempting to pull the recorded call between Ms *** and our sales rep to confirm the complaint and assuming it is verified we will refund the money spent on the leads received prior to the sgeed to scheduleWe will have an account
manager reach out to Ms. *** early next week to confirm
Complaint: ***
I am rejecting this response because: This company needs to be cited for what they do to consumersThey need to be fined
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Regards,
*** ***
Complaint: ***
I am rejecting this response because:
Date Sent: 4/19/12:00:AMComplaint: ***I am rejecting this response because:They offered $credit which I originally acceptedThey never contacted me, failed to return my calls and emails, and hung up on me after I waited minutes to get a hold of themNo account credit was ever received. *** ***
** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
Mr *** was originally refunded $AND $as resolution. We have processed an addtl $today. Details are below:Lead Id