Kelley-Robb-Cummins Funeral Home

Very helpful, knowledgeable, and professional I recommend them

Dave Bwas scheduled to do maintenance on my water heater He was very courteous and professional right from the start He explained what he was going to do and proceeded to get his equipment to start the process He even allowed my young son to continue to bombard him with questions while he was working (he was so nice to him!) answering each and every inquiry with a lot of patience, all the while still working on the flush After he completed his scheduled task he asked if I was on the maintenance package and I told him I was so he offered to do the regular plumbing checkup that I would be entitled to with the package This was a great help since I didn't really want to take off of work again for another maintenance item Dave was very efficient and paid attention to the details and explained what might need to be fixed or replaced and within what timeframe I was very grateful for his service I would highly recommend the maintenance package service from Genz-Ryan if you are not a handy person and you have very little knowledge of the inner workings of your systems It definitely gives me peace of mind that someone who knows what they are doing did a check up and felt things were ship-shape

After calling in on a Friday I was told someone could come look at our leaky sink on Monday, so I took off work to be thereThey ended up rescheduling for the next day, so after missing a second day of work, I shell out the money they needed to replace the partsIt was installed pretty miserably and started leaking again a few days laterAt least they had the courtesy of giving a year warranty after robbing me of dollarsThat's another day of work I'll miss while they fix their mistakeAfter all the time and money I've spent with this issue, I'd stay far away from this company

Everybody was polite and professional, James, ( tech ) was respectful, wore shoe covers, and cleaned up work area when finished, also seemed knowledgeable about work he did
Very happy with the whole process

Bill Bwas very pleasant and well informed, He corrected the problem and offered other options, and when I declined at this time he did not persistHe discovered that one problem was still under warranty and did not charge for fixing it

Lance from Genz-Ryan was extremely helpfulHe went out of his way to answer all of my questionsHe was asked to consult and offer suggestions regarding my water issues, but before he left he also answered and began the process of resolving other unrelated plumbing and heating issuesI would highly recommend!

Had very annoying whistling noise in my recently installed Zone H/A systemHad company coming to stay in lower level and needed correction asapReached Christy at G/R at am and she assured me they would have tech out todayhours later Jeff, tech, was out to fixCalmly analyzed issue and made adjustments in air flow, Explained I had yr warrantyVery knowledgeable in my systemVery happy with entire processMy anxiety disappeared just in time for Thanksgiving HolidayErnie G Burnsville MN

We just had Genz-Ryan out to service our water heater We've used them many times and have been very satisfied Everyone is always courteous and professional

Ryan from Genz-Ryan was professional, knowledgeable and very pleasant to work with I liked the way he gave us multiple options, good information and didn't pressure us on our decision He was quick to set up our installation and I look forward to working with Genz-Ryan

Thanks Tom! Awesome service

Noah was excellent to work with He diagnosed the situation and took the necessary steps to fix the problem

Once again Genz Ryan sent top notch employees to our house! Josh and Kyle were great I will continue to do business with Genz Ryan in the future

Noah F was fantastic Very professional, friendly and responsive to our issues He answered all our questions and even spent extra time looking into specific details He made sure we understood everything and had reviewed our product history before coming to the appt

Friendly, personable, good explanationsExcellent serviceThank you

Terry was very analytical and through his analysis, came up with a solution for the problem Very efficient Very professional Did a good job of explaining what the problem was

Noah F from Genz Ryan Plumbing and Heating did a very good job doing maintenance of our AC unit todayHe arrived promptly, completed the service, and was very friendly

Everybody was polite and professional, James, ( tech ) was respectful, wore shoe covers, and cleaned up work area when finished, also seemed knowledgeable about work he did
Very happy with the whole process

Billy came out to do a maintenance check on our air conditioner today and he was so nice to work with He answered all of my questions and was very knowledgeable

Zach was timely and knowledgeable on our water heater problem Work was completed
in fine fashion and work area left clean Zach was helpful with another minor plumbing problem we had, tooThe service call cost was reasonable dwj

Ryan Wcame out for our annual A/C check and did a great jobVery thorough, professional, caring and went beyond what really needed to be done in several other areas as wellDid a nice job in explaining what he was doing and why