Kelley-Robb-Cummins Funeral Home

Water heater repairExtraordinary customer service

Loren B was very nice and helpful, he worked hard and communicated with us very well

Very friendly and very easy to work withCourteous and showed up on time Explained everything to me and took time for questions

Ryan did a nice job explaining our options without a "hard sell "approach, which was appreciated We were notified when to expect him and he arrived within the time frame He was very friendly and helpful in explaining our situation and what needed to be done to fix our furnace problem

If you have a simple project with a straightforward installation, save yourself some money and call Lowes or Home Depot BUT if it is complicated and difficult to install call Genz Ryan They are expensive but it can be money well spent as they do the job professionally and competently Because of more current requirements, our replacement water heater needed to fit a too small space They made it workThey even vacuumed out the years worth of dust bunnies that were behind the old heater and impossible for me to reachGreat service

Genz Ryan and Bill Breceive my highest ratings for great service and the remarkably knowledgeable, efficient, and high-quality work they doHaving any kind of plumbing work done is never fun, and always expensive, but the care and craftsmanship that Genz Ryan and Bill Bexhibit make it much easier to take

My wife and I were gone in Mexico My sister in law was at our house watching our kids and the furnace went out After calling companies that couldn't come out that day, she contacted Genz-Ryan who could It was during the day, not after hours They were here for hours total time, diagnosis/servicing our furnace They told her they were replacing the flame sensor and a new thermostat For that amount of time and the materials, they charged us $ I talked with three heating companies since we've been home and have been verbally quoted $- $for what they would charge for what we received I also had a company come to our house to verify what was done, and that nothing else was done That company verified that the flame sensor was replaced ($part), and the thermostat ($on Amazon) I am in the process of getting written estimates for the work performed (two hours total) and the cost of materials for those companies to do the work We feel that

Very friendly

Ryan Whitson performed an annual inspection on my furnace and ACHe was very professional, courteous and friendlyHe explained what he was checking for and to
troubleshoot possible problemsHe was excellent in answering questions I had.....I liked his personality and was impressed how he appeared to enjoy his job(despite looking at the AC in the rain)....I want to give him the highest review at I wouldl like to have him back for the next maintenance checkThank you Ryan

Very professional, very knowledgeable, excellent helpWould recommend to anyone that needs their furnace serviced, repaired, or replaced

Matt responded to a call regarding my reverse osmosis system He quickly diagnosed the problem, installed the faulty part, and got the system running - perfectly Matt has responded to my plumbing issues in past years He is very personable, highly professional, and very knowledgable A total pleasure to deal with! It was also a pleasure to work with Cherie at Customer Service She kept me advised of the Matt's arrival time, carefully explained my options, and was very upbeat throughout My thanks to them both!

Recently I had Ryan from Genz-Ryan come over to my home and service my air conditionerI appreciated his courtesy, knowledge and evaluation on my air conditionerNow I will rest easy knowing that my air conditioner is working well

Noah F was excellent He was very pleasant, very knowledgeable, clear communicator, and patient with me and my questions