Kelley-Robb-Cummins Funeral Home

We had our annual A/C check up today by Noah *** of Genz-Ryan and were very pleasedNoah is very courteous and knowledgeable about the equipmentHe is a 20+ year vet of Genz-Ryan and I appreciate that

I had my hot water heater serviced by Tom R., and I couldn't be any happier He pointed out some things that were not functioning properly with my water softener, and noticed that my commode was leaking into the basement I will be changing my maintenance program from another company to Genz-Ryan because of his thoroughness and observation Who wouldn't like to head off problems before they occur? He is helping me avoid expensive problems in the future

Noah F ,did a complete and comprehensive job repairing our heated floors and I would highly suggest him for serviceWe look forward to calling him in the future to maintain and service our home

Tech showed up on timeVery clean, explained everything I askedWould recommend

Steve was out to inspect my furnace and air conditioner todayHe was very professional and courteous during the visit, and offered several viable options that took into account my future plans when he had to condemn my furnaceAnother great experience with a quality service provider

Had a water heater start leaking Called in the morning, great customer service attitude, Joel came out same day, very nice, professional Explained options and took time to show me operation of new unit Thanks again!!

Mike, was very good and thorough He explained everything and did not pressure me to make any decision I did not feel comfortable with He even answered questions and made the process as painless as possible

Tyler was very professional and did a wonderful job of explaining the work that was being performed A real asset to Genz-Ryan I would highly recommend this business to anyone seeking an honest company to work with

Very good company Very knowledgeable

Genz Ryan balanced my heating/cooling system They were polite, clean, and thorough! Thank you

Called for help with an old leaky faucet Bill Bwas courteous, professional and accomplished What more can anyone ask?
On addition, the people who answer your phone are always wonderful I commend them on their friendly professionalism

Cody and Adam installed my furnace and air conditioner today They were very professional and took the time to clearly explain any questions that I had They took additional steps to ensure that some previous "fixes" were corrected and also provided information that will be helpful for me to better utilize the equipment They not only worked on the inner workings of the equipment but also ensured that the exterior was in great shape They left the work area much cleaner than when they started

I requested a plumber to come and secure our pedestal sink and stand firmly to the wall, and to repair the leak the sink had in its connection to the wall and Dave Brown was the Service Technician they sent to my home HE WENT ABOVE AND BEYOND! He is BY FAR, the best, most knowledgable, and most courteous "plumber" I have ever had in my home From this day forward I will request Dave when I require any plumbing work to be completed in my home THANK YOU DAVE *** for all the time you took to complete my project in a professional manner!!

Reliable but very expensive

It was a very positive experience, from the scall to the actual servicing of my air conditioning by a technician I would definitely recommend Genz Ryan for heating and air conditioning issues

My kitchen sink faucet hand held device started to leak late last nightBilly Bof GR came today, identified the problem as a fitting issue, disassembled the device, checked the washer and reassembled it, tested it, and checked the entire coil for any cracks in the coilFixedPleasant TechnicianProfessionalThis is his second visit to the home, after changing out a toilet successfully some months ago

We' ve used genz ryan for years and have been very happy with them

Matt *** did an excellent job servicing our water heater and answering other plumbing questions

My air was acting up and tech was sent outWhile measuring voltage/amperage tells me my motor is fried even though is was runningdollars later with a new motor it is doing the same as beforeThen I am told it is a loose connection and there are other things that could be replaced and he says he is giving it to me for freeOnce again that same issue is happeningThird time out I am told that the only thing left is my control board and trying to be nice says I can order it online and do it myself or it would be another bucksWell I did order it and replaced it on my own but still want to know why Genz-Ryan replace a motor that was working?

My Daughter called Genz-Ryan for a quote to replace a faucet in a kitchen sinkThey said it would be $for a service call, which would be applied to the job should we acceptThey wouldn't give a direct quote for replacing the faucet since they said all jobs are different and they would have to see it before giving a priceI knew the job would take less than an hour to do so I said that's fineI expected to pay $- $since the sink and faucet were only 3-years old and easily accessibleMy Daughter was there to meet the plumber since I was out of townWhen the plumber arrived, he told my Daughter it would be a flat rate of $to replace the faucetMy Daughter got me on the phone and I asked the plumber why they wouldn't tell me about the flat rate when I calledHe had no answerI asked if they could simply charge me an hourly rate for the job, and he said they quit that practice years agoThe job took minutes, which equates to a rate of $per hourExtremely disappointedTheir use of deceptive business practices gives the plumbing trade a bad name