Kelley-Robb-Cummins Funeral Home Reviews (1313)
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Kelley-Robb-Cummins Funeral Home Rating
Address: 8904 East 31st Street South, Wichita, Kansas, United States, 67210-1837
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We have been satisfied customers of Genz-Ryan for almost yearsSo thankful they could come out on a Saturday when we had no A/CNick Mdid a great job figuring out the problem and explaining our options to repair or replace Appreciate the fine trustworthy service over the years
Matt's quick response to a water emergency at our home was much appreciated He was a seasoned professional who took the time to give us tips and suggestions
I can't say enough good things about Mike B Professional, courteous, friendly He came for a consultation and it couldn't have been any better! I highly recommend Mike and Genz-Ryan for anything!
Matt *** did an excellent job servicing our water heater and answering other plumbing questions
Tyler *** repaired our heating issue and he was very professional, extremely informative, and answered all our questions He gave us an education on our heating system and we greatly appreciate his true commitment to serving his customers through Genz-Ryan Thank you Tyler for doing an awesome job!!!!!
Dave and Loren worked hard to make deal with financing issuesOur timeline ran out We'll pick this up in the spring when we're back in MN
As always Zach was extremely friendly an explained in detail with pictures what the problems were with my air conditioner Although it wasn't the best news he took the time to explain each option in detail This is why I love Genz-Ryan, and why they are my go to company for any furnace or air conditioning issues
Mike *** is a very competent and professional HVAC technicianVery friendly and Knowledgeable about my furnaceHe discovered a potential problem and was able to rectify within a couple of hours Mike has been to our home before and I would be happy if he were to come again if I have a problem
I think Dave *** did a great job todayHe was prompt and explained things very well
Central Air-Conditioner stopped workingThey sent two technicians who "worked on the problem" for over an hour and presented me with six "options", from their "bandaid" option to their "platinum." They ranged in price from $to over $The cost included a new "line set" (which I had paid them over $to replace last year when I put a hole in the line.) The system is less than years oldI told them to double check and they came back to tell me that nothing was covered under warranty, including the line setThey wanted to start work thenI sent them away and contacted their customer serviceNo one responded to the email I sent (that day) until late afternoon on 7/and "Natalie" had not read my email yetI was busy and arranged to re-contact her in minutesSubsequent attempts to contact her or her manager have been unsuccessfulI called a different company (*** *** - Burnsville)They showed up this morning (7/6)Their techwas here and gone in less than a ha
Noah Fwas highly capable, and personableHe explained the problem and offered several choices to fix itHis knowledge of the system as well as the options offered to correct it was impressive
Genz-Ryan does a great job! I’ve used them on several occasions to replace my water heater, water softener and sump pumpWould highly recommend them! Technicians are highly skilled and very easy to work with
Very thorough and explained every detail Alberto is a true professional
Billy did an awesome job, he was very professional and explain he issue very clearlyI am very happy with the work he did
Dan was great to work with, he was knowledgeable, courteous, and explained how things worked so I understoodThanks!!
We had a water leaking problem in water heater, and have to install a new oneThe service is immediate, and well doneMatt is very organized and detail oriented He explained things and answered my question very patientlyThings that goes around the water heater look even nicer than before
I'd leave zero stars if I could I made a mistake I agreed to have Genz Ryan install a water heater and some venting in my home I signed a contract to have them install a water heater and some venting for a couple of sinksThe estimate was over $7,which seemed high to me (There estimate for a Rinnai Tankless Water Heater was over $14,500) When I thought about it over the weekend, I decided it was too much money
I called over the weekend and talked with the sales person and told him I didn't want to do the ventingIn the awkward conversation the guy giving the estimate kept saying they are not a "time and materials" plumber and said he wouldn't give me a detailed estimate The next Monday, a plumber came and installed the water heater for $3, They were supposed to install an outlet which I told them not to do and was assured there would be a credit for the fact that their electrician would not have to come out
I found the exact same water heater on line for $from Home Depot which means they charged $3,for half of a day of installation for the water heater The water heater was installed in the exact same space No new venting or piping was neededThe water heater works fine They did a great job installing it but the pricing from Genz Ryan is sketchyI'm not sure if it was the person who priced out my job or if it was the organization as a whole but they refused to give an itemized invoice for the service I never received an paid invoice or a credit for the electrician that never came
It seems like they need to gouge customers to pay for all the "cute" advertising they are doingAgain, I agreed to this for which I take responsibility but I'm hoping this review might protect others from using them
Go somewhere else There are plenty of plumbers out there who are more honest in their pricing then Genz-Ryan
Very professional, very polite and considerate of our needs We appreciated Zach and Monica so much that we certainly will request their friendly services and positive demeanor again We were very pleased to work together with them
Terry *** did a great job at explaining was was needed to repair my humidifier
The service tech did a good job at identifying the issue We came up with a plan and set up an appointment The second apptwas not met I had to call and after about minutes, oops, they had to reschedule We'll see how that works