Kelley-Robb-Cummins Funeral Home

Excellent company and service Tom Ris a very thorough Service Technician

Excellent serviceKnowledgeable, informative, efficient

Steve was out to inspect my furnace and air conditioner todayHe was very professional and courteous during the visit, and offered several viable options that took into account my future plans when he had to condemn my furnaceAnother great experience with a quality service provider

I requested a plumber to come and secure our pedestal sink and stand firmly to the wall, and to repair the leak the sink had in its connection to the wall and Dave Brown was the Service Technician they sent to my home HE WENT ABOVE AND BEYOND! He is BY FAR, the best, most knowledgable, and most courteous "plumber" I have ever had in my home From this day forward I will request Dave when I require any plumbing work to be completed in my home THANK YOU DAVE *** for all the time you took to complete my project in a professional manner!!

Genz Ryan balanced my heating/cooling system They were polite, clean, and thorough! Thank you

Excellent service Showed up on time to evaluate need, explained availabilities, and scheduled a convient time for installation,
On time, outstanding install, explained how to use, spotless cleanup and departed on timeStrongly recommend Shea ***

Nick Mdid a tuof our year old furnace He was very pleasant and professional Nick explained what he was looking for and what he found through his evaluation He told me where I might have a problem and what my options were His visit to our home was a positive experience

This company is not honest, overcharge people and give multiple answers that are different from their promisesThey do not have set prices and change their prices as they see fitI was told that a pressure test was $1,and was charged $2,I asked to get an itemized statement for their justification of the amountI have not received a statementI received a bill for a permit for work done that was never done and for a city inspectionThis business is not customer driven, rather than deep pocket driven and deceitful! I am telling everyone that wants a recommendation for a plumber to look elsewhere!

Tech showed up on timeVery clean, explained everything I askedWould recommend

Hi: I was notified several times for the appointment Dave B was excellent and would call him again

We had Genz Ryan at our house again last Friday and teh technician Matt was topnotch as far as plumbers go and fixed everything in a timely and efficient mannerIt was a little more than we wanted to spend but so nice NOT to have the shower dripping! He also noticed that our kitchen faucet had a leak, so we took the opportunity to replace that as wellWE plan to continue using them and feel they are genuine and we got our money's worthThanks again!

Mike S was out to repair my geothermal today ( 10/5/) He had it up and running in no timeHe took time to explain the system and what was going on and the repairs neededI am very pleased with the service Mike S completedThe whole Genz-Ryan team has been great to work with since day oneThanks John H

Thankful to have the professionals of Genz Ryan at our disposal

I had to call twice to get them to understand that I had water coming through the ceilingThe first woman who answered the phone had no clue so I called back the next day on a Saturday and had someone to the houseJoel did a great job finding the leak and fixing the leak

Great experience with Tom! He is fantastic! He is professional, personable, and explains things well!

Chris was the technician that took care of my moms water heater issueHe was very kind, tidy in his work and thorough Would gladly use his services again

I realized we had a problem with our air conditioner late in the evening so we called the next morning at 8:and Ryan came to fix our problem and had us up and running by 12: I call that SUPER service and very appreciatedJim ***

We were very satisfied with Jeff, and we would call on him again if we are in need of further service

A week ago my water heater went out and I called Genz-Ryan of Burnsville MN I was told that there would be a trip charge of $to have them come out and look and see what’s wrongI agreed as that seemed reasonable and if they did any work, that charge would be applied to the billThey get to my home Wednesday, May 16th at 3:45pmUpon inspection, they determined the main module needed to be replacedThey started explaining options to my wife who told them to call me instead and explainThey didOption They could replace the item right away for $plusOption They could wait for the part from Whirlpool which would be there Monday, May 21st, and come back out and install it for $plus another trip charge of $Option This option was never told or explained to me but when Genz-Ryan called Whirlpool, they offered to overnight the part for $Why was this kept from me? As you can see, I was already into it for the hundred dollars trip charge and to

Ryan Wfrom Genz-Ryan Plumbing and Heating did a great job with my furnace, I will definitely request him in the future!