Kelley-Robb-Cummins Funeral Home

Quick and excellent service from Joel ***

Zach was timely and knowledgeable on our water heater problem Work was completed
in fine fashion and work area left clean Zach was helpful with another minor plumbing problem we had, tooThe service call cost was reasonable dwj

I decided that a new ac was in order after a service call but and am afraid the initial technician did not give me the correct information as to what I would be receiving - so not impressed with thatHOWEVER, what I was VERY impressed with were the technicians Mike Mand Tre Mwho installed the new high efficiency acThey needed to fit the much larger ac in a small space previously occupied by the one installed in It took the whole day but Mike kept me informed as to what was being done and why, seeing as they had to pull a number of things apartThe end result was a neatly installed ac that hopefully will keep running for more decadesThanx guys!

Storm damage, understood my urgent situation They were so accommodating and helpful I had a new water heater the same day I called Matt Mwas kind and sympathetic to my situation He was efficient and thoroughly explained all my options Matt will be the reason I continue to use Genz-Ryan

Excellent Service by Matt M

Mike *** did a wonderful job during my furnace inspection He fully inspected my furnace and gave me a few options to ensure it's longevity I really appreciated him not pushing any services on me, but giving me a few options to help my HVAC system and home maintenance

I worked with Mike Btoday from Genz-Ryan on our annual fall tufor our furnaceSimple and nice experience todayMike did a full analysis of the furnace and made a recommendation on something that needed to be addressed and we did do exactly that
Very professional, clear and nice

James P., from Genz-Ryan, was thorough, professional, and highly competentHe took the time to fully explain the status and functioning of all my HVAC systems, and made recommendations for the futureMy welfare was his priority

Chris came in, job the job professionally and courteouslyImpressed with Genz-Ryan overallGood admin staff, good sales, and a good installer

Great experience as always! Professional service, helpful with questions, and very personable

Noah F was helpful, personable, and thorough and on time

The service technician Steve M*** did a great jobExplained everything in detail to me on what needed to be doneI would recommend Genz-Ryan

Overall a positive experienceOur furnace had gone outThe tech explained the five or six different options that were available, and explained each one showing the positives and negatives of each optionHe acted in a very professional manner and answered all of our questions

Excellent serviceCame out on a cold Sunday

The service was excellentThe staff was personable and extremely competenti intend to use them in the future
Tina C

Our furnace wasn't going onThe tech (Alex) arrived in a timely manner and took care of the problem right awayHe was very courteous and professionalI would recommend Genz-Ryan for plumbing or heating issues

Not all techs make honest and needed reccomendations for HVAC repairs but this one didVery positive experience with Tech Jimmy L

Ryan Wcame out for our annual A/C check and did a great jobVery thorough, professional, caring and went beyond what really needed to be done in several other areas as wellDid a nice job in explaining what he was doing and why

I was impressed that I was not charged for a service that was not needed Brent could have so easily have charged me for a needless maintenance check on our fairly new furnace, but since we had no heating issue at present he recommended we keep the $tucoupon for when a service request may truly be needed Thank you Brent for your honest assessment

Ryan M., the Installation Technician for GenzRyan was terrific He was very professional, neat, answered all my questions and came back immediately when I noticed one issue which he promptly fixed I bought an air conditioner last summer from GenzRyan and was equally pleased with the professionals they hire and the service I received