Ketogeniks Keto Reviews (%countItem)
Ketogeniks Keto Rating
Address: 10121 E Adamo Dr, Tampa, Florida, United States, 33619-2656
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This product is garbage and after the first month I tried to cancel my account but there is no answer. They owe me $89.99 from 2/20 to present 7/20
I tried to cancel but the phone numbers on the internet are either out of service or no answer, I tried to send them a cancellation letter several times but no reply. They have been taking $89.99 from my credit card every month from 2/20 to present 7/20 there is no packing slip no way to contact them!
I want to cancel my account and a complete refund since there was no way to get in touch with them during the 30 days guarantee money back.
Hello ***,
We apologize for the inconvenience this may have caused you. We have an abundance of customers who understand the terms of our trial upon enrolling and see great benefits from using our products. We do not offer sample sizes or free gifts, we send you a full 30 day supply and allow you to try our products free for 14 days at only the cost of shipping and handling. If you do not cancel within trial, upon expiration you are billed the retail price of the products as well as enrolled in an automated shipping program that is designed to save you from the inconvenience of having to manually place the order every 30 days. The terms are listed on our website, and it has to be agreed to by checking off the terms box to be able to place an order. Unfortunately in some cases our customers do not read over the terms prior to agreeing to them. We do list our phone number and email address in our emails, product labels, and packing slips for customers to be able to contact us if they are not sure of the terms or have any questions about the products.
Your trial started when you placed the order on 03/29/2020 and ended on 04/15/2020 in which we didn't receive any call from you thus your account has remained active and charged you for another month's supply of the products.
We have cancelled your account today 07/27/2020 and as a ONE TIME courtesy, we have refunded you back $359.32 today without the need to return any of our products.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
SCAM!!!!! NEVER ORDERE . STOP BILLING ME!!!!! I WANT MY MONEY REFUNDED. ALL OF IT!!!
This is such *** I ordered a FREE TRIAL of these ridiculous pills. I NEVER asked for Auto Delivery! When these pills come, there is NOT a packing slip inside the package, therefore I never knew who to contact. I am now contacting my Credit Card company to make sure I block you from further payments. I will not stop until I get refunded ALL of my money. I will hire an attorney if need be. BIGGEST SCAM EVER!!!!!!!
I EXPECT TO BE REFUNDED ALL OF MY MONEY. I am sick and on disability, I can not afford for you to keep STEALING MY MONEY
Hello ***,
We apologize for the inconvenience this may have caused you. We have an abundance of customers who understand the terms of our trial upon enrolling and see great benefits from using our products. We do not offer sample sizes or free gifts, we send you a full 30 day supply and allow you to try our products free for 14 days at only the cost of shipping and handling. If you do not cancel within trial, upon expiration you are billed the retail price of the products as well as enrolled in an automated shipping program that is designed to save you from the inconvenience of having to manually place the order every 30 days. The terms are listed on our website, and it has to be agreed to by checking off the terms box to be able to place an order. Unfortunately in some cases our customers do not read over the terms prior to agreeing to them. We do list our phone number and email address in our emails, product labels, and packing slips for customers to be able to contact us if they are not sure of the terms or have any questions about the products.
Your trial started when you placed the order on 01/10/2020 and ended on 01/28/2020 in which we didn't receive any call from you thus your account has remained active and charged you for another month's supply of the products.
We have cancelled your account last 07/21/2020 and as a ONE TIME courtesy, we have refunded you back $538.98 today without the need to return any of our products.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
I have tried to cancel my order by returning package with please cancel on the box. I can find no legitimate phone number/ email address/ to contact.
I would like to cancel my Ketogeniks order. This was the only avenue to contact the company as all other attempts failed. Please cancel my subscription.
Cancel my order/subscription!
Hello ***,
We apologize for the inconvenience this may have caused you. We have an abundance of customers who understand the terms of our trial upon enrolling and see great benefits from using our products. We do not offer sample sizes or free gifts, we send you a full 30 day supply and allow you to try our products free for 14 days at only the cost of shipping and handling. If you do not cancel within trial, upon expiration you are billed the retail price of the products as well as enrolled in an automated shipping program that is designed to save you from the inconvenience of having to manually place the order every 30 days. The terms are listed on our website, and it has to be agreed to by checking off the terms box to be able to place an order. Unfortunately in some cases our customers do not read over the terms prior to agreeing to them. We do list our phone number and email address in our emails, product labels, and packing slips for customers to be able to contact us if they are not sure of the terms or have any questions about the products.
Your trial started when you placed the order on 01/12/2020 and ended on 01/29/2020 in which we didn't receive any call from you thus your account has remained active and charged you for another month's supply of the products.
We have cancelled your account today 07/20/2020 and as a ONE TIME courtesy, we have refunded you back $269.52 today without the need to return any of our products.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
I got the trial pack. It was not listed that you had 30 days to cancel. They keep charging my card 89.00 a month. Would like my 4 charges back
89.00 a month for 4 months on my mom's visa card. Ref#
XXXXXXXXXXXXXXXXXXXXXXXX
89.84 a month for 4 months
Hello ***,
We apologize for the inconvenience this may have caused you. We have an abundance of customers who understand the terms of our trial upon enrolling and see great benefits from using our products. We do not offer sample sizes or free gifts, we send you a full 30 day supply and allow you to try our products free for 14 days at only the cost of shipping and handling. If you do not cancel within trial, upon expiration you are billed the retail price of the products as well as enrolled in an automated shipping program that is designed to save you from the inconvenience of having to manually place the order every 30 days. The terms are listed on our website, and it has to be agreed to by checking off the terms box to be able to place an order. Unfortunately in some cases our customers do not read over the terms prior to agreeing to them. We do list our phone number and email address in our emails, product labels, and packing slips for customers to be able to contact us if they are not sure of the terms or have any questions about the products.
Your trial started when you placed the order on 03/15/2020 and ended on 04/01/2020 in which we didn't receive any call from you thus your account has remained active and charged you for another month's supply of the products.
We have cancelled your account today 07/21/2020 and as a ONE TIME courtesy, we have refunded you back $359.36 today without the need to return any of our products.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
(The consumer indicated he/she ACCEPTED the response from the business.)
They agreed to refund all money
Issues with contacting the actual company to discuss stop charging
Cant contact them via phone and web address email is not a working email. I fear this is a scam and my credit card is being charged monthly for something I thought was a free trial. I have emailed them at [email protected] to no avail and the website for the KetoGeniks Nutra from Albuquerque, NM is not functioning.
I want the charges to stop!! Thank you!
Refund of the money they keep debiting from my account
Hello ***,
We apologize for the inconvenience this may have caused you. We have an abundance of customers who understand the terms of our trial upon enrolling and see great benefits from using our products. We do not offer sample sizes or free gifts, we send you a full 30 day supply and allow you to try our products free for 14 days at only the cost of shipping and handling. If you do not cancel within trial, upon expiration you are billed the retail price of the products as well as enrolled in an automated shipping program that is designed to save you from the inconvenience of having to manually place the order every 30 days. The terms are listed on our website, and it has to be agreed to by checking off the terms box to be able to place an order. Unfortunately in some cases our customers do not read over the terms prior to agreeing to them. We do list our phone number and email address in our emails, product labels, and packing slips for customers to be able to contact us if they are not sure of the terms or have any questions about the products.
Your trial started when you placed the order on 03/31/2020 and ended on 04/17/2020 in which we didn't receive any call from you thus your account has remained active and charged you for another month's supply of the products.
We have cancelled your account today 07/20/2020 and as a ONE TIME courtesy, we have refunded you back $359.32 today without the need to return any of our products.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
We have processed additional $179.66 through e - check. Please check your email ***@***.com within 7-10 business days for the e check.
Rest assured, the account is cancelled and you wont receive any further charges.
This company is a scam and it is impossible to contact them. The number on their website is a scam. And they keep taking my money.
I keep getting charged and I can't contact anyone to cancel this!! The number on the website is a scam. And there's no way to get ahold of anyone at this scam of a company. Over $80 a month I keep trying to cancel. I send the package back return to sender. It doesn't matter.
I want a Refund for this scam and for them to stop charging my account!!
Hello ***,
We apologize for the inconvenience this may have caused you. We have an abundance of customers who understand the terms of our trial upon enrolling and see great benefits from using our products. We do not offer sample sizes or free gifts, we send you a full 30 day supply and allow you to try our products free for 14 days at only the cost of shipping and handling. If you do not cancel within trial, upon expiration you are billed the retail price of the products as well as enrolled in an automated shipping program that is designed to save you from the inconvenience of having to manually place the order every 30 days. The terms are listed on our website, and it has to be agreed to by checking off the terms box to be able to place an order. Unfortunately in some cases our customers do not read over the terms prior to agreeing to them. We do list our phone number and email address in our emails, product labels, and packing slips for customers to be able to contact us if they are not sure of the terms or have any questions about the products.
Your trial started when you placed the order on 11/08/2019 and ended on 11/25/2019 in which we didn't receive any call from you thus your account has remained active and charged you for another month's supply of the products.
We have cancelled your account today 07/17/2020 and as a ONE TIME courtesy, we have refunded you back $269.52 today without the need to return any of our products.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
I purchased a trial which I never received. I was charged 180$ for product I didn't order and I never received. They said they would refund if I sent the product back, however, I've never received anything from them.
Product_Or_Service: Numberone nutra,numberone keto
Order_Number: ***
Account_Number:
Other (requires explanation) I would like a refund of my money.
Hello Amanda,
We apologize for the inconvenience this may have caused you. We have an abundance of customers who understand the terms of our trial upon enrolling and see great benefits from using our products. We do not offer sample sizes or free gifts, we send you a full 30 day supply and allow you to try our products free for 14 days at only the cost of shipping and handling. If you do not cancel within trial, upon expiration you are billed the retail price of the products as well as enrolled in an automated shipping program that is designed to save you from the inconvenience of having to manually place the order every 30 days. The terms are listed on our website, and it has to be agreed to by checking off the terms box to be able to place an order. Unfortunately in some cases our customers do not read over the terms prior to agreeing to them. We do list our phone number and email address in our emails, product labels, and packing slips for customers to be able to contact us if they are not sure of the terms or have any questions about the products.
Your trial started when you placed the order on 06/17/2020 and ended on 07/04/2020 in which we didn't receive any call from you thus your account has remained active and charged you for another month's supply of the products.
We have cancelled your account last 07/05/2020 and as a ONE TIME courtesy, we have refunded you back $179.66 today without the need to return any of our products.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
(The consumer indicated he/she ACCEPTED the response from the business.)
I have tried to cancel/return subscription without any results.Phone #s, or returning the product haven't worked.Ive been charged a total of $538.96.
I ordered the trial in March 2020 and paid the shipping costs on it. The product didn't work for me. I've subsequently been getting orders each month (April 22, May 24, June 27) with charges totaling $538.96.
I have tried contacting the company, but no phone 3's work. I have also sent back the product with a note to cancel subscription, but was still charged and got another box this month. Please help since there seems to be no other way to contact this company.
I'm seeking a full refund for $538.96 and a complete cancellation of subscription.
Hello ***,
We apologize for the inconvenience this may have caused you. We have an abundance of customers who understand the terms of our trial upon enrolling and see great benefits from using our products. We do not offer sample sizes or free gifts, we send you a full 30 day supply and allow you to try our products free for 14 days at only the cost of shipping and handling. If you do not cancel within trial, upon expiration you are billed the retail price of the products as well as enrolled in an automated shipping program that is designed to save you from the inconvenience of having to manually place the order every 30 days. The terms are listed on our website, and it has to be agreed to by checking off the terms box to be able to place an order. Unfortunately in some cases our customers do not read over the terms prior to agreeing to them. We do list our phone number and email address in our emails, product labels, and packing slips for customers to be able to contact us if they are not sure of the terms or have any questions about the products.
Your trial started when you placed the order on 04/05/2020 and ended on 04/22/2020 in which we didn't receive any call from you thus your account has remained active and charged you for another month's supply of the products.
We have cancelled your account today 07/14/2020 and as a ONE TIME courtesy, we have refunded you back $538.96 without the need to return any of our products.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
(The consumer indicated he/she ACCEPTED the response from the business.)
Thank you for the quick response. Just for your information, none of the phone numbers I could find for the company would go through, so I could not cancel. Maybe send the phone number with the first shipment so this won't happen again.
Thank you, Revdex.com.
Company failed to explain trial period timeline and total cost of the product outside of trial period would be 4x's as much as the typical store
Unfortunately, I like so many other customers of these products fell prey to the try the "free" trial of the Keto and Detox only to find out it was merely a "bait and switch" tactic to Bill you fraudulently a ridiculous amount of money for products you can get at a vitamin store for a third of the cost.
I ordered these products in mid May, they were delivered at the end of May. Each bottle contained 60 tablets and the instructions encouraged you to take one a day to begin... which meant you could have possibly a 2 month period, however by May 29 they billed me for $89.84 and my bank contacted me regarding the transaction as a possible fraud. I said I didn't authorize that payment and the bank sent me a brand new credit card... I had no way of contacting Wellness Nutra because I didn't see any invoice from them. I tried to look them up on a website but they had various different names they go by and I believe this is an attempt on their part to make it as confusing as possible to get in touch with them. I gave up thinking that my card wasn't charged initially and there wouldn't be future charges on my new card. All of a sudden on June 30th I see a pending charge on my new card as well as a charge 2 weeks earlier of $89.84 from Wellness Nutra. At this point I was livid! How can I stop someone from charging if I can't get in touch with them. I called my bank and they said they have a number for them on my statement. I called them and they said I didn't contact them during the trail period and to my surprise was sending another bottle of the Keto for $89.84 (NOT 2 bottles). I didn't reach them until July 3rd.
I feel the deceptive practices of this company led me to be unfairly charged...
1) Should have been stated CLEARLY when the trail period would begin and end
2) Should have stated the Price of the product at the end of the trial period $89.84
3) Billing would be AT THE BEGINNING OF EACH MONTH regardless of when your subscription started
I would have made a better informed decision based on those three things
Refund and cancellation of future products
Hello ***,
We apologize for the inconvenience this may have caused you. We have an abundance of customers who understand the terms of our trial upon enrolling and see great benefits from using our products. We do not offer sample sizes or free gifts, we send you a full 30 day supply and allow you to try our products free for 14 days at only the cost of shipping and handling. If you do not cancel within trial, upon expiration you are billed the retail price of the products as well as enrolled in an automated shipping program that is designed to save you from the inconvenience of having to manually place the order every 30 days. The terms are listed on our website, and it has to be agreed to by checking off the terms box to be able to place an order. Unfortunately in some cases our customers do not read over the terms prior to agreeing to them. We do list our phone number and email address in our emails, product labels, and packing slips for customers to be able to contact us if they are not sure of the terms or have any questions about the products.
Your trial started when you placed the order on 05/12/2020 and ended on 05/29/2020 in which we didn't receive any call from you thus your account has remained active and charged you for another month's supply of the products.
We have cancelled your account last 07/03/2020 and as a ONE TIME courtesy, we have refunded you back additional $144.68 today since we already processed a refund of $35.00 last 07/03/2020 without the need to return any of our products.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
(The consumer indicated he/she ACCEPTED the response from the business.)
The company has satisfied my claim quickly and efficiently.
Ordered free sample of product and now receiving product on a regular basis and not mentioning raping my checking account! STOPPED AND REFUNDED!
I JUST WANTED TO TRY PRODUCT . TRIED TO CONTACT BUISNESS BUT NO ANSWER
STOP SHIPMENT AND REFUND ME!
Hello ***,
We apologize for the inconvenience this may have caused you. We have an abundance of customers who understand the terms of our trial upon enrolling and see great benefits from using our products. We do not offer sample sizes or free gifts, we send you a full 30 day supply and allow you to try our products free for 14 days at only the cost of shipping and handling. If you do not cancel within trial, upon expiration you are billed the retail price of the products as well as enrolled in an automated shipping program that is designed to save you from the inconvenience of having to manually place the order every 30 days. The terms are listed on our website, and it has to be agreed to by checking off the terms box to be able to place an order. Unfortunately in some cases our customers do not read over the terms prior to agreeing to them. We do list our phone number and email address in our emails, product labels, and packing slips for customers to be able to contact us if they are not sure of the terms or have any questions about the products.
Your trial started when you placed the order on 02/06/2020 and ended on 02/23/2020 in which we didn't receive any call from you thus your account has remained active and charged you for another month's supply of the products.
We have cancelled your account last 06/28/2020 and as a ONE TIME courtesy, we have refunded you back $538.98 today without the need to return any of our products.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
Hello ***,
I do apologize for the confusion, the account was cancelled today 07/07/2020 and we processed a refund of $538.98. Thank you.
Rest assured, the account is cancelled and you wont receive any further charges.
Tried to cancel and have my money returned but get put on hold for over an hour and no chance to speak to anyone. Customer servicer 833-781-6541
Did not authorize this purchase. I am almost 70 years old and on social security. Company keeps me on hold when I try to talk to someone. I need to have the 2 charges taken from my account on 7/2/2020 returned. 1 for unlimitedhealthD 833-781-6541 FL in the amount of 89.82 and 1 for unlimitedhealthD 833-781-6541 FL in the amount of 89.84.
Refund of my money and cancellation of any other charges or goods from this company
Hello ***,
We apologize for the inconvenience this may have caused you. We have an abundance of customers who understand the terms of our trial upon enrolling and see great benefits from using our products. We do not offer sample sizes or free gifts, we send you a full 30 day supply and allow you to try our products free for 14 days at only the cost of shipping and handling. If you do not cancel within trial, upon expiration you are billed the retail price of the products as well as enrolled in an automated shipping program that is designed to save you from the inconvenience of having to manually place the order every 30 days. The terms are listed on our website, and it has to be agreed to by checking off the terms box to be able to place an order. Unfortunately in some cases our customers do not read over the terms prior to agreeing to them. We do list our phone number and email address in our emails, product labels, and packing slips for customers to be able to contact us if they are not sure of the terms or have any questions about the products.
Your trial started when you placed the order on 05/14/2020 and ended on 05/31/2020 in which we didn't receive any call from you thus your account has remained active and charged you for another month's supply of the products.
We have cancelled your account today 07/06/2020 and as a ONE TIME courtesy, we have refunded you back $359.32 today without the need to return any of our products.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
Was not aware that the trial had to be cancelled within 30 days after receipt.
Don't want any more product stop billing my bank account.
Was not aware that the trial had to be cancelled within 30 days after receipt.
Don't want any more product stop billing my bank account
Don't want any more product shipped. Stop billing my bank account
Hello ***,
We apologize for the inconvenience this may have caused you. We have an abundance of customers who understand the terms of our trial upon enrolling and see great benefits from using our products. We do not offer sample sizes or free gifts, we send you a full 30 day supply and allow you to try our products free for 14 days at only the cost of shipping and handling. If you do not cancel within trial, upon expiration you are billed the retail price of the products as well as enrolled in an automated shipping program that is designed to save you from the inconvenience of having to manually place the order every 30 days. The terms are listed on our website, and it has to be agreed to by checking off the terms box to be able to place an order. Unfortunately in some cases our customers do not read over the terms prior to agreeing to them. We do list our phone number and email address in our emails, product labels, and packing slips for customers to be able to contact us if they are not sure of the terms or have any questions about the products.
Your trial started when you placed the order on 03/30/2020 and ended on 04/16/2020 in which we didn't receive any call from you thus your account has remained active and charged you for another month's supply of the products.
We have cancelled your account today 07/02/2020 and as a ONE TIME courtesy, we have refunded you back $359.31 without the need to return any of our products.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
(The consumer indicated he/she ACCEPTED the response from the business.)
Tried to contact company without results. Want to stop delivery and charges.
Unable to contact company to stop delivery and charges. Bottle has Albuquerque, NM.
Ph 18662259530. No Answer to ph number.
Stop delivery and charges.
Hello ***,
We apologize for the inconvenience this may have caused you. We have an abundance of customers who understand the terms of our trial upon enrolling and see great benefits from using our products. We do not offer sample sizes or free gifts, we send you a full 30 day supply and allow you to try our products free for 14 days at only the cost of shipping and handling. If you do not cancel within trial, upon expiration you are billed the retail price of the products as well as enrolled in an automated shipping program that is designed to save you from the inconvenience of having to manually place the order every 30 days. The terms are listed on our website, and it has to be agreed to by checking off the terms box to be able to place an order. Unfortunately in some cases our customers do not read over the terms prior to agreeing to them. We do list our phone number and email address in our emails, product labels, and packing slips for customers to be able to contact us if they are not sure of the terms or have any questions about the products.
Your trial started when you placed the order on 01/29/2020 and ended on 02/15/2020 in which we didn't receive any call from you thus your account has remained active and charged you for another month's supply of the products.
We have cancelled your account today 06/30/2020 and as a ONE TIME courtesy, we have refunded you back $538.98 without the need to return any of our products.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
They replied to me today and refunded me. Thank you so much!
Received offer to get free product and pay shipping when completing order directed to also buy a detox for free and pay only shipping then a couple of
Weeks later get two bills of $80+ dollars. Called customer service at 1-888-572-3935 to request refund for unauthorized charges and they offered to pay $40 a piece when I requested a refund of all charges and supervisor refused to give refund even after I told them I never authorized any charges.
To keep company from misleading individuals from thinking they are only paying for shipping and they are billing you after a trial that was not made aware of.
Hello ***,
We apologize for the inconvenience this may have caused you. We have an abundance of customers who understand the terms of our trial upon enrolling and see great benefits from using our products. We do not offer sample sizes or free gifts, we send you a full 30 day supply and allow you to try our products free for 14 days at only the cost of shipping and handling. If you do not cancel within trial, upon expiration you are billed the retail price of the products as well as enrolled in an automated shipping program that is designed to save you from the inconvenience of having to manually place the order every 30 days. The terms are listed on our website, and it has to be agreed to by checking off the terms box to be able to place an order. Unfortunately in some cases our customers do not read over the terms prior to agreeing to them. We do list our phone number and email address in our emails, product labels, and packing slips for customers to be able to contact us if they are not sure of the terms or have any questions about the products.
Your trial started when you placed the order on 06/07/2020 and ended on 06/24/2020 in which we didn't receive any call from you thus your account has remained active.
We have cancelled your account last 06/27/2020 and processed a credit of $80.00 that day.
So we processed additional refund today 07/14/2020 amounting of $99.64 and you will receive it via E-Check. Please check your email ***@hotmail.com within 7-10 business days.
Rest assured, the account is cancelled and you wont receive any further charges.
They make it so easy to order their product.........but impossible to cancel an order, or request a refund.
I have tried everything to reach this company to no avail. They send me their product monthly and make It impossible for me to cancel automatic delivery. There is no packing sheet with the order and there is no address on the box. In very small print on the bottle is a phone number. I have called the number......no answer and no way to leave a message. I've checked the internet and cannot find a number for them. I am older and I have never liked confrontation.....but, I'd certainly like to find how they can take my money monthly, but not give me a chance to discontinue these automatic deliveries.
I want them to cancel the automatic delivery and would like a refund for the product I have received. I will gladly return all the product they have sent me.
Hello ***,
We apologize for the inconvenience this may have caused you. We have an abundance of customers who understand the terms of our trial upon enrolling and see great benefits from using our products. We do not offer sample sizes or free gifts, we send you a full 30 day supply and allow you to try our products free for 14 days at only the cost of shipping and handling. If you do not cancel within trial, upon expiration you are billed the retail price of the products as well as enrolled in an automated shipping program that is designed to save you from the inconvenience of having to manually place the order every 30 days. The terms are listed on our website, and it has to be agreed to by checking off the terms box to be able to place an order. Unfortunately in some cases our customers do not read over the terms prior to agreeing to them. We do list our phone number and email address in our emails, product labels, and packing slips for customers to be able to contact us if they are not sure of the terms or have any questions about the products.
Your trial started when you placed the order on 01/09/2020 and ended on 01/26/2020 in which we didn't receive any call from you thus your account has remained active and charged you for another month's supply of the products.
We have cancelled your account today 06/26/2020 and as a ONE TIME courtesy, we have refunded you back $260.82 without the need to return any of our products.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
(The consumer indicated he/she ACCEPTED the response from the business.)
Want a refund don't want any more product can't reach anybody at this buisness
Bank account debit card
Don't want any more product stop crediting my bank account
Hello ***,
We apologize for the inconvenience this may have caused you. We have an abundance of customers who understand the terms of our trial upon enrolling and see great benefits from using our products. We do not offer sample sizes or free gifts, we send you a full 30 day supply and allow you to try our products free for 14 days at only the cost of shipping and handling. If you do not cancel within trial, upon expiration you are billed the retail price of the products as well as enrolled in an automated shipping program that is designed to save you from the inconvenience of having to manually place the order every 30 days. The terms are listed on our website, and it has to be agreed to by checking off the terms box to be able to place an order. Unfortunately in some cases our customers do not read over the terms prior to agreeing to them. We do list our phone number and email address in our emails, product labels, and packing slips for customers to be able to contact us if they are not sure of the terms or have any questions about the products.
Your trial started when you placed the order on 03/13/2020 and ended on 03/30/2020 in which we didn't receive any call from you thus your account has remained active and charged you for another month's supply of the products.
We have cancelled your account and as a ONE TIME courtesy, we have refunded you back $269.50 without the need to return any of our products.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
(The consumer indicated he/she ACCEPTED the response from the business.)
They did what I asked. Thank you.
complete scam! as all other have stated! DO NOT ORDER THIS PRODUCT OR ANY OTHER FROM THIS VERY DECEITFUL COMPANY!!!!!!
Ordered free sample of product. Only paid shipping. Now receiving product every other month and they are taking 89.40 from my debit card every time.
Ordered free sample of Ketogeniks which I only had to pay shipping. Now I am receiving this product every month and they are taking 89.40 from my debit card withoutewithout my consent. I have attempted to contact the company but the phone number is no longer in service.
Refund of 89.40 and future withdrawals. Also, I want shipments to cease immediately.
Hello ***,
We apologize for the inconvenience this may have caused you. We have an abundance of customers who understand the terms of our trial upon enrolling and see great benefits from using our products. We do not offer sample sizes or free gifts, we send you a full 30 day supply and allow you to try our products free for 14 days at only the cost of shipping and handling. If you do not cancel within trial, upon expiration you are billed the retail price of the products as well as enrolled in an automated shipping program that is designed to save you from the inconvenience of having to manually place the order every 30 days. The terms are listed on our website, and it has to be agreed to by checking off the terms box to be able to place an order. Unfortunately in some cases our customers do not read over the terms prior to agreeing to them. We do list our phone number and email address in our emails, product labels, and packing slips for customers to be able to contact us if they are not sure of the terms or have any questions about the products.
Your trial started when you placed the order on 03/20/2020 and will end on 04/09/2020 in which we didn't receive any call from you thus your account has remained active and charged you for another month's supply of the products.
We have cancelled your account today 06/17/2020 and as a ONE TIME courtesy, we have refunded you back $359.32 without the need to return any of our products.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account .
Rest assured, the account is cancelled and you wont receive any further charges.
(The consumer indicated he/she ACCEPTED the response from the business.)
Company is refunded all the withdrawals they have made from my account and cancelling any future orders.
ordered what was to be 1x purchases. instead I was sent recurring shipments and billed $89 per month. could not cancel website and phone number bad.
Ordered what according to FB site was 1x time order. Received recurring shipments and billed outrageous $89 mo. Could not contact company inquired, website and phone number no good. read online and on Revdex.com that this a total scam. Cancelled my payment method with my bank (accordng to bank the vendor set it up as recurring) and sent back product. Order site very sketchy and vague, should have realized its a scam.
Would like to receive no future shipments and quit being billed , do not want product from this very sketchy company.
Hello ***,
We apologize for the inconvenience this may have caused you. We have an abundance of customers who understand the terms of our trial upon enrolling and see great benefits from using our products. We do not offer sample sizes or free gifts, we send you a full 30 day supply and allow you to try our products free for 14 days at only the cost of shipping and handling. If you do not cancel within trial, upon expiration you are billed the retail price of the products as well as enrolled in an automated shipping program that is designed to save you from the inconvenience of having to manually place the order every 30 days. The terms are listed on our website, and it has to be agreed to by checking off the terms box to be able to place an order. Unfortunately in some cases our customers do not read over the terms prior to agreeing to them. We do list our phone number and email address in our emails, product labels, and packing slips for customers to be able to contact us if they are not sure of the terms or have any questions about the products.
Your trial started when you placed the order on 01/04/2020 and ended on 01/21/2020 in which we didn't receive any call from you thus your account has remained active and charged you for another month's supply of the products.
We have cancelled your account today 06/16/2020 and as a ONE TIME courtesy, we have refunded you back $269.52 without the need to return any of our products.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
(The consumer indicated he/she ACCEPTED the response from the business.)
Happy w outcome. Card item was billed to was closed. Can I get a refund via check to my address on file. Thank you.
Ordered one bottle of what was supposed to be a trial for $6.82 for shipping and handling. Was sent 2 bottles, charged 6.82 twice and 89.82 twice.
Ordered one bottle of keto pills for $6.82 for shipping and handling and recited keto pills and detox pills. charged 6.82 twice and then 2 weeks later charged $89.82. Called customer service twice and spoke to 2 supervisors and would only refund $40 per bottle for a total of $80. Explained mom is elderly and early Alzheimer's And she didn't know what she was ordering and was told that I was entitled to a refund and was hung up on by the supervisor Carmen. Went to site where order was placed and you have to click through a number of places to even find any information on a membership. .very deceiving.
I am looking for a full refund of the amount charged of $193.32 minus the $80 already refunded and membership canceled so no further charges are made.
Hello ***,
We apologize for the inconvenience this may have caused you. We have an abundance of customers who understand the terms of our trial upon enrolling and see great benefits from using our products. We do not offer sample sizes or free gifts, we send you a full 30 day supply and allow you to try our products free for 14 days at only the cost of shipping and handling. If you do not cancel within trial, upon expiration you are billed the retail price of the products as well as enrolled in an automated shipping program that is designed to save you from the inconvenience of having to manually place the order every 30 days. The terms are listed on our website, and it has to be agreed to by checking off the terms box to be able to place an order. Unfortunately in some cases our customers do not read over the terms prior to agreeing to them. We do list our phone number and email address in our emails, product labels, and packing slips for customers to be able to contact us if they are not sure of the terms or have any questions about the products. Your account was cancelled on 06/08/2020 when you called us and you were refunded $80.00 towards the charges. As a ONE TIME courtesy, we have refunded you back $113.32 since we already processed a refund of $80.00 when you called as last 06/08/2020 without the need to return any of our products.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
(The consumer indicated he/she ACCEPTED the response from the business.)
The company refunded the amount as asked.