Kingdom Bright, Inc.

Dear [redacted],
Thank you for contacting [redacted].
We do acknowledge your dissatisfaction with this experience and would like to express our apologies for the inconveniences caused.
At this time, we kindly ask that you return the Color Block Sweater ref. [redacted] for a refund in the...

original form of payment. Although we have not received similar reports of manufacturing flaw associated with this article, we will assess the issue you report.
Regards,
[redacted] Customer Service

Dear Valued Customer,We would first like to apologize for your overall shopping experience. As always, our goal is to offer a consistent and reliable service and we regret this was not achieved. Accordingly, an email confirmation has been sent to your address on file with details of the refund...

that has been processed. To improve on your future shopping experiences with us, a member of our Quality Assurance Team will contact you within a timely fashion. We look forward to speaking with you and to renewing your faith in our brand. Regards,

Dear [redacted],
Thank you for contacting Zara.com.
We apologize for the inconvenience and appreciate your patience while we review your claim once again. Our Customer Service department will be in contact with you shortly regarding this matter.
Regards,
Zara.com Customer Service

Dear [redacted],
Thank you for contacting Zara.com.
We would first like to apologize for the negative impact our recent service interaction has had on your loyalty to our brand. Please note, as always, our goal is to offer you a consistent and reliable service and we stand committed to improving your future shopping experiences.
For quality assurance, all of our items are inspected for quality and there were no incidences of faulty associated with the 3/4 Length Sleeve Top [redacted] as long as handled in accordance with the instructions provided in our website.
At this time, our decision remains consistent as we reserve our right to reject returns that do not comply with our return policy where your right to a refund only applies to products that are returned in the same condition as received.
In case of further queries, please contact our Customer Service through the contact form or call us on [redacted]. You may also send us an email to [redacted].
Regards,
Zara.com Customer Service

Dear [redacted],Thank you for contacting Zara.com and for your interest in our products.Our records indicate that this matter has been deemed resolved with a replacement being sent on Novemeber [redacted], 2016. We sincerely apologize once again for the overall service experience reported and look forward...

to renewing your faith in our brand. At this time, your feedback has been documented to improve on the overall services we provide. Regards

Dear Customer, Thank you for contacting us In regards to your case, please be advised your feedback is very important to us and it has been documented in your case. After reviewing your matter please be aware that in order for the refund to reflect the original form of payment must be present ....

Therefore we regret we wont be able to further assist if the card has been replace . However we can offer an exchnage or store credit for the price listed on the original receipt .  Thank you, Customer Services

Dear Customer,  Please be aware that your matter is being review internally in order to give a prompt response . Thank you,Customer Services

Revdex.com:
In reference to complaint ID [redacted],  the company sent replace items which I received on 11/**/15 and find that this resolution is satisfactory to me and the matter has been resolved.Thank you so much for your assistance in this matter.
Sincerely,
[redacted]...

[redacted]