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Linebarger Goggan Blair & Sampson

2700 Via Fortuna Ste 500, Austin, Texas, United States, 78746-7998

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Reviews Lawyers, Collections Agencies, Bankruptcy Attorney Linebarger Goggan Blair & Sampson

Linebarger Goggan Blair & Sampson Reviews (%countItem)

I have received two very threatening letters from LGB&S for an unpaid toll in Riverside County CA on 08/01/18, for a car with a CA license plate. On that day, I hadn't been a CA resident for 5 years, lived in Idaho, had no cars registered in CA (for the last 5 years), had never had a car with that plate number, and attended a dentist's appointment in Boise, ID..

Yet I still have to take the time and make the effort to deny these charges? And I can only hope that I don't have to drag this on and on trying to prove my lack of involvement in this case. Where on earth did they get the information that made them decide this was me? Apparently (according to Google) this is not uncommon for them and I believe it amounts to fraudulent business practices. It has been very stressful.

Linebarger Goggan Blair & Sampson Response • Jun 06, 2019

I am responding to the consumer complaint filed with your office by ***. Ms.’s complaint regards amounts owed to our client, the 91 Express Lanes, owned by the Riverside County Transportation Commission (RCTC), located in the Los Angeles, California area.

Upon receipt of this complaint, we reviewed the account with RCTC. The RCTC review of the vehicle image from the violations indicated a plate misread. As such, RCTC has dismissed these toll violations and recalled it from our office. There is no further amount due by Ms..

Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.

Tell us why here...

I received a letter from LGBS, LLP on June 3, 2019, dated May 29, 2019 stating that I owed them $65.10 for unpaid tolls. They were collecting on behalf of the NYS Thruway Authority. I haven't lived in NYS for 7 years and haven't had a vehicle registered in my name for even longer than that, so I do not understand when or where the offense could have taken place.

The plate number also seems to be incorrect.

Plate Number reported: ***
Account: ***
Client Code

Linebarger Goggan Blair & Sampson Response • Jun 06, 2019

I am responding to the consumer complaint filed with your office by *** Mr.’s complaint regards an account for unpaid tolls and fees owed to our client, the New York State Thruway Authority (NYSTA).

Upon receipt of this complaint, we reviewed this account with our NYSTA. The review of the vehicle image from the violation indicated a plate misread. As such, NYSTA has dismissed the toll violation and recalled it from our office. There is no further amount due by Mr..

Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.

Customer Response • Jun 06, 2019

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID and find that this resolution is satisfactory to me.

Regards

I recieved a second collection notice for unpaid tolls while I was deployed to Kuwait. No other information was provided except acct# *** which is no where near my EZ Pass acct number. A vehicle license plate was also no provided. My wife also received a letter along the same lines for herself with a different amount although we utize the same vehicles. Attempt to resolve with documentation off all tolls for our vehicles and amount paid was met with the company not accepting the documentation.

Linebarger Goggan Blair & Sampson Response • Jun 08, 2019

I am responding to the consumer complaint filed with your office by ***. Mr.’s complaint regards an account for unpaid tolls and fees owed to our client, the Elizabeth River Tunnels (ERT).

On March 12, 2018, a vehicle with Texas license plate GL92SS, registered to ***. *** incurred two tolls on the Elizabeth River Tunnels. On April 12, 2018, ERT mailed Mr. a statement for $10.70; the amount of the toll incurred. On May 17, 2018, ERT mailed a statement for $41.23, which included a new toll that occurred on May 4, 2018 and a $25.00 Late Payment Fee. On June 20, 2018, ERT mailed a statement for $66.23, which included an additional $25.00 Late Payment Fee. On July 24, 2018, ERT mailed a statement for $116.23, which included a $50.00 Collection Fee. ERT mailed another statement for $116.23 on August 27, 2018. The statements were mailed to the address ERT received from the Department of Motor Vehicles (DMV) – ***.

When no response was received, the above referenced toll was referred to the Firm for collection on July 24, 2018. The Firm attempted to mail a notice to Mr. on July 27, 2018 to the address stated above, but it was returned due to a bad address. The Firm continuously attempted to locate a new address for Mr. to provide him with notice of the amount owed. A new address was located and on February 13 and March 25, 2019, the Firm mailed notices to ***.

Upon receipt of this complaint, we reviewed the account with ERT. Per the ERT review, the balance due of $116.23 is valid. ERT is required to mail statements to the address on the DMV registration at the time of the tolls. If Mr. can provide a copy of his registration showing the address was updated prior to the tolls, ERT will waive the fees.

We are unable to provide information regarding Mr.’s wife’s account without her authorization.

Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.

Customer Response • Jun 11, 2019

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me. The vehicle in question is no longer in my possession. A request for the last registration which reflects my current address has been sent to the Texas DMV. As soon s I recieved the written confirmation, I will send a copy to get the bill expunged.

Regards

Today, 6/4/2019, I received a "Notice of Unpaid E-ZPass Lane Violations" letter from LGBP on behalf of the NYS thruway authority the reference # is ***. I do not recall receiving prior violation notices. The last time I drove through New York was in July 2017 and my EZ-Pass MA account shows those transactions, so I assume they are settled. However, today's notice does not state the date(s) of the violation. How can I be expected to pay a violation for an event whose details are not even properly described or documented?

Linebarger Goggan Blair & Sampson Response • Jun 07, 2019

I am responding to the consumer complaint filed with your office by ***. Mr.’s complaint regards an account for unpaid tolls and fees owed to our client, the New York State Thruway Authority (NYSTA).

On July 23, 2017, NYSTA recorded one toll incurred by a vehicle with E-ZPass Tag number *** registered to ***’s Massachusetts E-ZPass Account. On August 8, 2017, NYSTA mailed a Notice of Violation for $6.75, the amount of the toll and a $5.00 fee. On September 13, 2017, NYSTA mailed a Final Notice of Violation for $51.75, which replaced the $5.00 fee with a $50.00 fee. The notices were mailed to the address on file for the E-ZPass account – ***.

When no response was received to the notices, the account was referred to the Firm for collection on October 18, 2017. The Firm mailed notices on March 6, 2018, April 16, 2018, and March 19, 2019 in the amount of $51.75. No response was received. The Firm continuously attempted to locate a new address for Mr. to provide him with notice of the amount owed. A new address was located and on May 29, 2019, the Firm mailed a notice to ***.

Upon receipt of this complaint we verified with NYSTA the balance due of $51.75 is valid and remains due and owing. The violation was incurred due to insufficient funds on Mr.’s Massachusetts E-ZPass account.

Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.

Customer Response • Jun 09, 2019

Ok, although this makes sense, I still find the whole process disturbing.

A $1.75 toll blew up to an excessive $51.75 simply because my current address was not found. However, EZPass had my email address, so why didn't I receive an email about it?

Why was LGBS able to find my current address but not NYSTA? The MA RMV had my current contact info, so why couldn't New York State get it from MA?

Finally, why didn't LGBS include more details about the violation event in their notice? I should not have to file a Revdex.com complaint to understand why I am receiving a fine.

I received a bill from them claiming that I owe $51.75 for unpaid tolls from the New York State Thruway authority. I asked a rep from the company and she said the toll happened in 2017 July. It's very suspicious because I sold my last car in 2017 May in Massachusatte and I returned the plate and Ez-pass right away. Also, I never drove in New York in last two years. I find all of this highly suspicious and it literally makes no sense.

Linebarger Goggan Blair & Sampson Response • Jun 06, 2019

I am responding to the consumer complaint filed with your office by ***. Ms.’s complaint regards an account for unpaid tolls and fees owed to our cent, the New York State Thruway Authority (NYSTA).

On July 16, 2017, NYSTA recorded one toll incurred by a vehicle with E-ZPass Tag number *** registered to ***’s Massachusetts E-ZPass Account. On July 28, 2017, NYSTA mailed a Notice of Violation for $6.75, the amount of the toll and a $5.00 fee. On September 3, 2017, NYSTA mailed a Final Notice of Violation for $51.75, which replaced the $5.00 fee with a $50.00 fee. The notices were mailed to the address on file for the E-ZPass account – ***.

When no response was received to the notices, the account was referred to the Firm for collection on October 10, 2017. The Firm mailed notices on March 6, 2018, April 16, 2018, and March 15, 2019 in the amount of $51.75. No response was received. The Firm continuously attempted to locate a new address for Ms. to provide her with notice of the amount owed. A new address was located and on May 28, 2019, the Firm mailed a notice to ***

On June 4, 2019, Ms. contacted our office and stated that she sold her car in May 2017 and returned her E-ZPass in June 2017. The agent advised Ms. to send in supporting documents. Ms. stated she would look for documentation to send in.

Upon receipt of this complaint we verified with NYSTA the balance due of $51.75 is vad and remains due and owing. Ms. can call Massachusetts E-ZPass (***) to see when and if they received Ms.’s E-ZPass device back.

Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.

This company keeps harrassing me about unpaid toll charges in New York. I wrote to them once telling them that they have the wrong person. The person they are looking for isn’t even my last name. Mine is *** They are looking for ***. I have never been to New York, I have a different IL I PASS number, never had the plates registered to me, and have never owned that vehicle. The person the are looking for is not me. Acct#

Linebarger Goggan Blair & Sampson Response • May 30, 2019

I am responding to the consumer complaint filed with your office by ***. Ms.’s complaint regards an account in the name of *** for unpaid tolls and fees owed to our client, the New York State Thruway Authority (NYSTA).

Upon receipt of this complaint, we reviewed this account and determined that an address updated had incorrectly associated Ms.’s address in Wisconsin with our account. Please accept this letter as confirmation that we have removed Ms.’s address from the account and notated that her address was added in error.

Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.

Tell us why here...

This company is a scam. They send a letter with their name Linebarge Goggan Blair & Sampson, LLP stating you owe money for a delinquent EZ Pass account. I easily logged into my one and only EZ Pass account to find that not only do I not owe them money, but I have an abundant amount of money on my account. I called to ask why on earth a company would try and scam people out of money and the girl on the phone stopped responding to me and then hung up. BECAUSE THIS IS A SCAM. THIS IS FRAUD. They have a Revdex.com stamp on their web page, you should sue and force them to remove it. I can't imagine how many old people they are scamming out of money because they are just paying them and not questioning this. Disgusting.

Linebarger Goggan Blair & Sampson Response • Jun 05, 2019

I am responding to the consumer complaint filed with your office by ***. Ms.’s complaint regards an account for unpaid tolls and fees owed to our client, the New York State Thruway Authority (NYSTA).

Ms. has an E-ZPass account that currently has a positive balance (***); however the account that is in our office is a different E-ZPass account number (***). The E-ZPass device number associated with Ms.’s negative account is #***. On September 20, 2015, NYSTA sent Ms. a statement showing the E-ZPass account had an ending balance of $4.42. On October 20, 2015, NYSTA sent a statement showing an ending balance of negative $23.14. A statement was sent on December 20, 2015 indicating an account balance of negative $54.85. The address on file for Ms.’s negative E-ZPass account is ***.

When no response was received to the notices, the account was referred to the Firm for collection on January 22, 2016. The Firm mailed notices on January 26 and March 16, 2016 in the amount of $54.85. No response was received. The Firm continuously attempted to locate a new address for Ms. to provide her with notice of the amount owed. A new address was located and on May 21, 2019, the Firm mailed a notice to ***.

On May 30, 2019 Ms. called our office and stated she felt this was a scam due to the fact that she has an active E-ZPass account. Upon receipt of this complaint we verified with NYSTA the balance due of $54.85 is valid and remains due and owing.

Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.

Customer Response • Jun 05, 2019

Complaint: ***

I am rejecting this response because: I have NEVER lived on Lisbon Ave in Buffalo, nor have I ever had a vehicle registered there or an EZ Pass aside from the one I currently have that is in good standing. You have the wrong information and I am not paying one red cent to your company.

Regards

Received letter saying I had an outstanding debt owed to Elizabeth River Tunnels for unpaid tolls and fees. They said incident happened in 2017. I have never had a vehicle registered with DMV, so how could this be true. I do not live in that area and have never even heard of Elizabeth River Tunnels.

Linebarger Goggan Blair & Sampson Response • May 31, 2019

I am responding to the consumer complaint filed with your office by ***. Ms.’s complaint regards an account for unpaid tolls and fees owed to our client, the Elizabeth River Tunnels (ERT).

Upon receipt of this complaint, we reviewed this account and determined that an address update had incorrectly associated Ms.’s address in Midlothian, Virginia with our account. Please accept this letter as confirmation that we have removed Ms.’s address from the account and notated that his address was added in error.

Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.

Customer Response • Jun 03, 2019

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.

Regards

I find it very suspicious that this company can send you a bill in the mail for just an amount with no further information. I had to call them to find out when/where the supposed incident took place. They are claiming that I owe $51.25 for unpaid tolls from the New York State Thruway authority. I have never received one bill from the New York State toll authority claiming that I owe them any money. When I asked the person I spoke with over the phone why I had not received any bills they claimed that it was because this license plate number is associated with an old address of mine that I have not lived at in over 5 years. I have had my new car for a year now and it does not match the license plate number that they are claiming owes this bill. They are saying that the bill was from September 15th 2018, yet I got my new car in March of 2018 with a brand new license plate. The license plate number they sent me does not even match the license plate number of my old car that I had prior to my new one. I find all of this highly suspicious and it literally makes no sense.

Linebarger Goggan Blair & Sampson Response • May 31, 2019

I am responding to the consumer complaint filed with your office by ***. Ms.’s complaint regards an account for unpaid tolls and fees owed to our client, the New York State Thruway Authority (NYSTA).

Upon receipt of this complaint, we reviewed the account with NYSTA. The NYSTA review of the vehicle image from the toll indicated a plate misread. As such, NYSTA has dismissed the toll and recalled it from our office. There is no further amount due by Ms..

Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.

Customer Response • Jun 02, 2019

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.

Regards

I have received a Notice of Debt from Linebarger Goggan Blair & Sampson law firm. It states that I owe a fee for using the Elizabeth River Tunnels in Virginia. The vehicle in question has never been in the state of Virginia. I requested a copy of the photo of the license plate and have not received the photo in question. I will not be paying this.

Linebarger Goggan Blair & Sampson Response • Jun 03, 2019

I am responding to the consumer complaint filed with your office by ***. Mr.’s complaint regards an account for unpaid tolls and fees owed to our client, the Elizabeth River Tunnels (ERT).

On April 12, 2018, a vehicle with North Carolina license plate ***, registered to *** incurred one toll on the Elizabeth River Tunnels. On May 29, 2018, ERT mailed Mr. a statement for $5.17; the amount of the toll incurred. The statement was mailed to ***.

When no response was received, the above referenced toll was referred to the Firm for collection on September 12, 2018. The Firm attempted to mail a notice to Mr. on September 19, 2018 to the address stated above, but it was cancelled due to a bad address. The Firm continuously attempted to locate a new address for Mr. to provide him with notice of the amount owed. A new address was located and on May 18, 2019, the Firm mailed a notice to ***

On May 24, 2019, Mr. contacted our office and stated he has not driven his motorcycle out of North Carolina. The agent gave Mr. more information about the toll. Mr. stated he may have been in the area on that date and we would talk to his wife about it. On May 29, 2019, Mr. contacted our office and again stated the motorcycle had not been in Virginia. Mr. requested a picture of the toll and the agent advised him to send the request in writing.

Upon receipt of this complaint, we reviewed the account with ERT. Per the ERT review, Mr.’s license plate was recorded by ERT on the date invoiced. As Mr. is a pay by plate customer, the toll should have been charged to his account. As such, he is only responsible for the pay by plate rate. Mr. may contact our office at *** to pay the toll amount.

Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.

Customer Response • Jun 06, 2019

Complaint: ***

I am rejecting this response because: The vehicle in question was a motorcycle and it has never left the state o North Carolina.

Regards

I am receiving threatening letters from this “law firm” claiming that I owe $711 for a speeding ticket that was paid 4/8/2019. Instead of taking my information seriously, the people I spoke to (Ethan, Yolanda and supervisor ***) did not want to accept that the payment was made. First, they claimed I didn’t make the payment. When I provided them specifics on the payment, they then tried to claim that I had another outstanding ticket with Contra costa that they were referring to. I asked for the docket #, they continued to provide me with the docket # of the ticket that I had already paid! It was extremely frustrating. I was given an email address to send the proof of payment, but I’m worried that the matter won’t be resolved (they already claimed to see the payment, but lied and said it was for something else). I want this matter resolved, I do not owe this money and would like this matter resolved as soon as possible.

Linebarger Goggan Blair & Sampson Response • May 31, 2019

I am responding to the consumer complaint filed with your office by ***. Mr.’s complaint regards an amount owed for a traffic ticket to my client, the Contra Costa court.

We reviewed our records upon receipt of the complaint. Due to a clerical error, Mr.’s ticket did not properly show as paid in our system. We have adjusted his account and the balance is now $0.

Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.

Received letter dated 5/1/2019, saying owe $73.20, representing City of Chicago. Call firm 27 times to get more information since the alleged citation was 21 years ago. I left my number and never got a return call. The letter is requesting immediate payment for expired meter 1/17/1998.r# ***, citation #***, ***. The offense location ***, when viewed website it stated the ticket location was somewhere in Ohio. I was never in Ohio at any time in 1998. I am recovering from major Illness and cannot tolerate stress as it weaken my immune system. Need all my strength to fight. I do not owe this money and want my name cleared.

Linebarger Goggan Blair & Sampson Response • May 31, 2019

please see the file attached for our response.

Customer Response • Jun 04, 2019

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.

The city of Chicago excepted a payment arrangement on 5/31/2019, payment plan number 74009. Please note the information you provided was incomplete, did not offer the Notice Number which is needed to access system. Call your organization many many times, left messages and not one return call.

The City of Chicago informed me that this matter was closed with no further correspondence required with your organization.

Regards

I recieved a notice of liability from this law firm. It is either a scam or they have the wrong person. The ticket was supposedly issued in 2001 for an abandoned vehicle and expired plates. I have never heard of this.
I have never owned the vehicle in the ticket. I even looked up the VIN number to be sure. There is no way this ticket was given to me. This needs to be dropped.

Linebarger Goggan Blair & Sampson Response • May 31, 2019

please see our attached response.

I have just received a notice of debt for 85.70, with that amount due to the Elizabeth river tunnels, stating I owe an outstanding debt. On the notice of dent it states an account summary with my name and has a section for license plate but no plate number and when I google this company I come up with multiple complaints on the Revdex.com about this SCAM. the notice also stats to make out a money order, or pay online with a credit card. I did not go through the website that was provided on the letter (www.LGBS-ERT.COM) I went to the actually company's website and tried to go though their online payments system, but the notice of debt does not give me the needed information to even access the account. Also it has 2 different addresses on the notice one for ***, then at the bottom it says I have to mail it to a ***. this is outrageous there are hundreds of cases like this on the Revdex.com if they keep contacting me I will be forced to higher and lawyer for harrassment

Linebarger Goggan Blair & Sampson Response • May 31, 2019

I am responding to the consumer complaint filed with your office by ***. Mr.’s complaint regards an account for unpaid tolls and fees owed to our client, the Elizabeth River Tunnels (ERT).

Between February 16 and February 18, 2018, a vehicle with North Carolina license plate ***3, registered to *** incurred two tolls on the Elizabeth River Tunnels. On April 5, 2018, ERT mailed Mr. a statement for $10.70; the amount of the tolls incurred. The statement was mailed to the address ERT received from the Department of Motor Vehicles – ***

When no response was received, the above referenced tolls were referred to the firm for collection on July 17, 2018. A notice was mailed to Mr. on July 20, 2018 to the address stated above. The notice was returned on August 16, 2018. The Firm continuously attempted to locate a new address for Mr. to provide him with notice of the amount owed. A new address was located and on May 20, 2019, the Firm mailed a notice to ***.

Upon receipt of this complaint, we reviewed the account with ERT. Per the ERT review, Mr. is a pay by plate customer. As such, Mr. is only responsible for the pay by plate rate. Mr. may contact our office *** to pay the toll amount.

Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
Tell us why here...

Customer Response • May 31, 2019

Complaint: 13581079

I am rejecting this response because:I have not received any sort of contact from the Elizabeth river tunnels, on the letter the company sent me my license plate number is not even on there, also they have not provided me any concrete information that I even used this toll system. further more my mailing address has been the same as the up to date address since October of 2017. the statement this company has sent me does not have any account information for the Elizabeth river tunnels, and all the "account information I try to use from the statement for the ERT does not work, also why do I have to send my registration for my vehicle of 2017-2018 to this debiting company. I have not heard from ert not once. before thereafter 3 different address on this statement as well, every review of this company and the ERT show its a scam, I have not heard back from the Revdex.com about ert on my other complaint attached is the letter of debtness, on top of this I called this company and I asked to have the number for their(client) ert and the rep stated he did not even have internet access to pull it up but yet he can pull my information and wants more of my information. he also stated my former physical address but as my mailing address but attached is my NC Registration card stating my mailing address was my home of record in ma .as a military member this to me feels like I am being targeted for identity theft and will no tolerate.
Regards

Linebarger Goggan Blair & Sampson Response • Jun 08, 2019

I am responding to the consumer complaint filed with your office by ***. Mr.’s complaint regards an account for unpaid tolls and fees owed to our client, the Elizabeth River Tunnels (ERT).

Upon receipt of this complaint, we reviewed the account again. Images from the toll show a Ford Mustang with license plate NC ***. The account has been paid in full with our office, no further amount is due.

Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.

I get a notice out of nowhere dated 1/22/2019 saying I never paid a $1.75 toll on the NYS Thruway. This bill is now $51.75. I call the number and ask for details. They tell me I can settle for half and pay that. I say no, I didn't do anything wrong, I never ever received a bill in the first place for the $1.75. THey tell me to fax a written dispute to them. On 2/22/19 I fax the "dispute" letter. I here NOTHING from them. I tell them in my dispute that they don't even have my home address correct and ask them to change it. I say why would I not pay $1.75 toll to then turnaround and be charged another $50 for not paying it? Doesn't make sense, I have an EZPASS transponder, I pay for tolls. I get another letter now dated 5/9/19 sent to the incorrect address again saying I owe $51.75, it's "Second Notice of Unpaid E-ZPass Lane Violations" for unpaid toll. What is going on? I am more than happy to pay the $1.75 toll, I NEVER received any kind of bill or notice prior to 2/22/2019 asking for $1.75. This is ridiculous.
Can you help me?

Linebarger Goggan Blair & Sampson Response • May 27, 2019

I am responding to the consumer complaint filed with your office by *** (***). Ms.’s complaint regards an account for unpaid tolls and fees owed to our client, the New York State Thruway Authority (NYSTA).

On June 23, 2018, NYSTA recorded one toll incurred by a vehicle registered to E-ZPass Tag #*** belonging to ***. On August 1, 2018, NYSTA mailed a Notice of Violation for $6.75, which included the toll and a $5.00 fee. On September 8, 2018, NYSTA mailed a Final Notice of Violation for $51.75, which replaced the $5.00 fee with a $50.00 fee. The notices were mailed to the address on file for Ms. ***’s Massachusetts E-ZPass account – ***.

When no response was received to the notices, the account was referred to the Firm for collection on October 17, 2018. The Firm mailed a notice on October 23, 2018 in the amount of $51.75. The Firm received notice of mail return. The Firm continuously attempted to locate a new address for Ms. *** to provide her with notice of the amount owed. A new address was located and on January 22, 2019, the Firm mailed a notice to ***.

On February 12, 2019, Ms. *** called our office and stated that she did not receive a bill. The agent advised Ms. *** to send a dispute to our office for review. We reviewed Ms. ***’s dispute with NYSTA who advised that the toll violation appears to be generated due to insufficient funds on the Massachusetts E-ZPass account and the notices were mailed to the address of record at the time of the mailings. Another notice was sent to Ms. *** on May 9, 2019. The Firm received an updated address of 791 Chapin St, Ludlow, MA 01056 on May 23, 2019.

Upon receipt of this complaint we verified with NYSTA the balance due of $51.75 is valid and remains due and owing. NYSTA is requesting that Ms. *** send a copy of her Massachusetts E-ZPass statement that includes the toll transactions incurred on June 23, 2018 to our office for further review. If the account was negative at the time, the violation is due.

Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.

Customer Response • May 28, 2019

Complaint: ***

I am rejecting this response because:

they admit that I didn’t receive any of the notices, how is this possible that I still owe $50 penalty when I never received the bills? This makes no sense! I did not live at that address nor do I live at the Woodside Road address, how was I ever aware that something was due without EVER have receiving any prior notice?

Regards

Linebarger Goggan Blair & Sampson Response • Jun 04, 2019

I am responding to the consumer complaint filed with your office by *** (***). Ms.’s complaint regards an account for unpaid tolls and fees owed to our client, the New York State Thruway Authority (NYSTA).

Upon receipt of this complaint, we reviewed the account again with NYSTA. As stated in our first reply, NYSTA is requesting that Ms. *** send a copy of her Massachusetts E-ZPass statement that includes the toll transactions incurred on June 23, 2018 to our office for further review. If the account was negative at the time, the violation is due.

Regarding the violation notices, on August 22, 2018 and September 26, 2018, our client received notices back from the United States Postal Service as “Attempted – Not Known – Unable to Forward”. Notices were mailed to the address obtained from Ms. ***’s Massachusetts E-ZPass account. Per the E-ZPass Massachusetts terms and conditions, “You agree to immediately notify CSC if any of the information contained in your application changes, including but not limited to, changes to address, payment information such as credit/debit card and bank information, and vehicle and license plate information. Failure to do so may subject you to additional fess, fines and/or penalties.” As such, the balance due of $51.75 is valid and remains due and owing.

Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.

Received letter from Linebarger Blair & Sampson, LLP stating that I owed $51.85 for toll violations on the Northwest Parkway in Colorado on August 11, 2017. This was my first contact with this business. The license plate # was ID which is an Idaho license plate. I have not been to Colorado in 8 years and I have not lived in Idaho for 18 years. I called them several times and they asked me to fax my dispute to them. I called back after I couldn't get the fax to go through. I feel that this is a scam and will no longer provide them any more information.

Linebarger Goggan Blair & Sampson Response • May 30, 2019

I am responding to the consumer complaint filed with your office by ***. Mr.’s complaint regards an account for unpaid tolls and fees owed to our client, the Northwest Parkway (NWP).

Upon receipt of this complaint, we reviewed this account with NWP. It appears NWP received incorrect information from the Department of Motor Vehicles. Due to Mr. not being in possession of the vehicle at the time of the tolls, NWP has recalled this account from our office and reassigned the tolls to the correct owner.

Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.

This fraudulent "law firm" supposedly represents several government agencies in states all across the nation. They take legal issues that have been resolved years ago, and try to say that you still owe money on said issues. In my case, I had a DUI reduced to a reckless driving charge in January of 2016, and have paid all fines and dues. Firstly, government agencies, such as hillsclerk have no need to use a lawyer to collect outstanding charges. This makes no sense. Secondly, between the time that this notice was sent to me and now, I have had my licence run by JSO, and imagine that I have exactly zero outstanding issues with my licence. That can simply not be the case if I have a 40-month old Amount due. They are 100% fraudulent. Please do not pay them a single dime.

Linebarger Goggan Blair & Sampson Response • May 30, 2019

Please see the attached file.

I have been harassed with certified mail and back to back letters from this company stating that I owe them $108.18 for going through a tunnel toll that I had an active transponder for. They have tacked on additional late fees and I have been sent to collections from "offenses" dating back from 6/25-6/27 without any notification to these "offenses." When I spoke to them they told me I had to dispute the claim and send them information that I had a working and active transponder at the time when I went through the toll on those dates. I went into my account and printed the valid transponder that was on my account at the time with sufficient funds. They told me they would get back to me and after numerous follow up calls and getting the run around a week ago I received back to back letters of mail including a knock on my door regarding this certified mail stating that I owed them $108.18. If I had received mail stating that I was in toll violation it would be different or If I had a transponder going through the tunnel without an active transponder or insufficient funds on it I would understand the harassing letters of mail.
Product_Or_Service: N/A
Order_Number: N/A
Account_Number: N/A

Linebarger Goggan Blair & Sampson Response • May 23, 2019

I am responding to the consumer complaint filed with your office by ***. Ms.’s complaint regards an account for unpaid tolls and fees owed to our client, the Elizabeth River Tunnels (ERT).

Between June 25 and June 27, 2018, a vehicle with Virginia license plate ***, registered to Ms. *** incurred six tolls on the Elizabeth River Tunnels. On August 3, 2018, ERT mailed Ms. a statement for $33.18; the amount of the tolls incurred. When no response was received, a second statement was mailed September 6, 2018 for $58.18, which included a $25.00 Late Payment Fee. A third statement was mailed on October 9, 2018, again for $58.18. On November 12, 2018, ERT mailed Ms. a statement for $108.18, which included a $50.00 Collection Fee. All statements were mailed to the address ERT received from the Department of Motor Vehicles and the address on this complaint – ***.

When no response was received to the statements, the above referenced tolls were referred to the firm for collection on November 14, 2018. A notice was mailed to Ms. on December 7, 2018 to the address stated above. On December 20, 2018, Ms. called our office and stated she has an E-ZPass account. The agent advised Ms. to send in documentation showing that Virginia license plate *** was registered to a valid E-ZPass at the time of the tolls. Ms.’s faxed a copy of her statement to our office. Ms. called in several times to check the status of her dispute.

Per the ERT review, the balance was valid as Virginia license plate *** was not added to the E-ZPass account until after the date of the tolls. A letter was mailed to Ms. on April 29, 2019 advising her of this. On May 2, 2019, a $10.00 Administrative Fee was added to the account bringing the balance due to $118.18. The firm mailed a notice to Ms. on May 3, 2019.

On May 10 and May 13, 2019, Ms. called our office and was upset that the tolls were not added to her E-ZPass account. The agent advised Ms. that the license plate was added to the E-ZPass account after the date of the violations, which is why the tolls were not charged to her account. The balance of $118.18 is still due and owing.

Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.

Customer Response • May 23, 2019

Complaint: ***

I am rejecting this response because: I NEVER received said statement of $33.18 from ERT or whomever they are stating they sent me a letter which in turn has resulted in ridiculous and additional late fees. My issue with this entire company is that regardless of my license plate being changed my EZ PASS was still active and VALID! I would understand this better had I had insufficient funds on my account which was not the case.

Regards

Received letter for an unknown speeding violation apparently in 2015 for a 2001 ford I haven't owned in over 4 years. Unsure if license plate is even correct. Tried logging into website for more information and there are 5 blank photos that do not show anything. No license plate. No face to see who was even driving or what the car looks like.

Please remove me from your list and charges since there is no evidence shown to even charge me the $82, let alone who was driving the car especially since I haven't owned it in 4+ years.

Linebarger Goggan Blair & Sampson Response • May 23, 2019

We received a Revdex.com complaint relating to the referenced matter and have provided response to that complaint. We are providing additional information to assist you in resolving the account.

Our law firm is contracted with the City and County of Denver, Colorado to assist in resolving outstanding obligations owed to the City/County. Denver’s Photo Enforcement Unit captured a 2001 Ford Pk, license plate CO ***, traveling at 40 MPH, in a 30 MPH zone, on October 19, 2015. The violation occurred in the ***, at approximately 7:09 AM. This license plate and vehicle was registered to *** as of that date, October 19, 2015.

We have attached copies of all the court documents, provided to our Firm, confirming this violation is valid and due.

You may resolve this matter by submitting a cashier’s check, or money order with violation # *** written on it, in the amount of $82.00, payable to Manager of Finance, and mailed to City and County of Denver, ***.

In the event you have questions, please contact our office at ***.

Respectfully,

***

Call Center Manager

I received a notice that this law firm has been retained by the city of Chicago to collect an unpaid parking citation (Citation#: *** and Reference#:***), dated May 7, 1999. That is twenty (20) years ago. I believe this is either fraud or a scam. I have NEVER received any such notice from the city of Chicago about this parking violation, have NEVER been shown any documentation that substantiated the offense (photographic evidence, or even a copy of a ticket with the name of the officer), have NEVER received any notice that this ticket, if there is indeed one, went unpaid and is now delinquent. NO COMMUNICATION OF ANY KIND AND AT ANY POINT IN THE PAST 20 YEARS. None. And now, I am being told 20 years later that this exists, my time to dispute it has expired, and that failure to comply and pay it will lead to garnishment of wages and bank accounts, and filing of a lien against my property. They have also threatened legal action if this remains unaddressed. This must be either fraud or a scam. I would like this resolved ASAP.

Linebarger Goggan Blair & Sampson Response • May 24, 2019

Please see the attached files for our response and documentation regarding the delinquent account.

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Address: 2700 Via Fortuna Ste 500, Austin, Texas, United States, 78746-7998

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+1 (512) 634-3789
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+1 (903) 874-5007
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