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Linebarger Goggan Blair & Sampson

2700 Via Fortuna Ste 500, Austin, Texas, United States, 78746-7998

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Reviews Lawyers, Collections Agencies, Bankruptcy Attorney Linebarger Goggan Blair & Sampson

Linebarger Goggan Blair & Sampson Reviews (%countItem)

I received a letter dated 5/1/19 from this law firm stating that I have a delinquent account owed to the PA Dept. of Revenue in the amount of $1,129.66. I believe this to be a scam as I have no clue what this is for. When I look up the law firm on the web, there's a lot of information about this place scamming people.

Linebarger Goggan Blair & Sampson Response • May 15, 2019

Dear Revdex.com-

We are in receipt of the complaint registered in this matter. The basic nature of the complaint is that complainant received a letter from our law firm and simply filed his Revdex.com complaint as a result. Please accept the following as our response.

Our law firm has been in existence since 1976. We have been contracted with the Pennsylvania Department of Revenue to assist them in collecting delinquent receivables for more than two decades. We take all complaints seriously and strive to resolve them immediately to mutual satisfaction.

Because taxpayer information is confidential, we have forwarded to complainant written communication providing specific details regarding the basis of liability as well as information on how he may move the matter toward resolution under separate cover. Additional information may be provided to complainant by calling our Collection Manager, *** directly at ***.

We trust this explanation will provide sufficient information to resolve this complaint.

I keep getting collection letters (which I have responded to) AND I called today to discuss with them that I havent heard from them about MY letter stating my innocence. The operator today states that I have to prove WHO now owns the car they say I owned in the past.

She said my options are to provide DMV transfer of ownership or pay the fine, both, which I should not have to do.
The violating vehicle may look like a vehicle I owned in the past but nothing about their information in their collection letter is correct to my ownership of my 2007 toyota.

The facts are: I purchased NEW from a dealership in North Carolina in 2007 a Toyo FJ cruiser in my Married name of ***. It was and always was registered in North Carolina as long as I owned it. Not Colorado and not under the name of ***.

The license plate they recorded is registered in Colorado. Lic Plate # ***, CO Who is that registered to? They do not say.

By their records it made a toll violation in RIverside California in 2018. I was not there, I was in North Carolina where I live.
I am being asked to produce DMV records as to who owns this vehicle in order to prove my innocence or pay the toll plus all fines. I have written to them (as requested) described that I do not live in the state of the violation nor was I visiting the state during that time, I did not own that car (if it is my old car) since 2014, I did not buy that car under the name they are using and the license plate of the vehicle is registered in Colorado, a state I did not register my vehicle in.

I am getting letters every 2-3 weeks regarding this and the only thing they will accept is proof of ownership of this vehicle. I do not have this info.

Linebarger Goggan Blair & Sampson Response • May 22, 2019

I am responding to the consumer complaint filed with your office by ***. Ms.’s complaint regards amounts owed to our client, the 91 Express Lanes, owned by the Riverside County Transportation Commission (RCTC) and the Orange County Transportation Authority (OCTA), located in the Los Angeles, California area.

Upon receipt of this complaint, we reviewed this account with our client. Our client has advised that both the OCTA and RCTC violations have been dismissed due to a possible out of state Department of Motor Vehicles issue error. As such, both violations have been recalled from our office.

Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.

Customer Response • May 22, 2019

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.

Regards

I received a notification of a delinquent EZPASS account of $47.66. I have not driven in New York in about 5 years. I have never been notified of this before and my first time seeing the letter. There is not a date of the violation, any supporting info? License plate #, road or city, picture.

Linebarger Goggan Blair & Sampson Response • May 17, 2019

I am responding to the consumer complaint filed with your office by *** Mr.’s complaint regards an account for unpaid tolls and fees owed to our client, the New York State Thruway Authority (NYSTA).

Mr. has an E-ZPass account through NYSTA that has not been closed. Our client has advised that Mr. had signed up for MAIL-MONTHLY E-ZPass Statements, which incurs a $6.00 annual statement fee. Mr.’s account went negative on September 2, 2016. Statements were mailed monthly to the address on Mr.’s E-ZPass account ***.

When no response was received to the notices, the account was referred to the Firm for collection on October 17, 2018. The Firm mailed notices on October 23 and December 4, 2018 in the amount of $47.66. No response was received. The Firm continuously attempted to locate a new address for Mr. to provide him with notice of the amount owed. A new address was located and on May 2, 2019, the Firm mailed a notice to ***.

Upon receipt of this complaint we verified with NYSTA the balance due of $47.66 is valid and remains due and owing. If Mr. has documentation he would like us to review, he may submit it to our office for further review.

Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.

Customer Response • May 30, 2019

Complaint: ***

I am rejecting this response because:

They are claiming I owe money for statements that were mailed. My question back is why are statements with zero balances being mailed out in the first place. I do not remember ever signing up and agreeing to a $6 annual feed, unless it was hidden in the details. But none the less, they should stop mailing invoices when there has been no activity on the accounts for months and in this case years.

The firm also claims they continuously tried to get in touch with me. I have not received a phone call or email or letter from them until May 2nd. I am not that hard to find.

Finally, if my account is still active, I expect it to be closed immediately. It has been so many years that I have no way to login to the account. If the firm has my account # or tag # / zipcode, I can try to close it online. Also, when I go to the EZ pass website, there isn't even a way to contact them with issues. No phone #'s no email address, so I literally have no way of closing my account, and thus incurring this $6 charge.

This is pretty ridiculous that I'm getting charged for annual statement fees from 5 years ago when I've had zero balance on that account from the time I moved out of the state. EZ Pass could have just sent me an email or called me after the first year was not paid when they had my contact info and this could have been resolved 5 years ago.

Regards

Linebarger Goggan Blair & Sampson Response • Jun 04, 2019

I am responding to the consumer complaint filed with your office by ***. Mr.’s complaint regards an account for unpaid tolls and fees owed to our client, the New York State Thruway Authority (NYSTA).

Upon receipt of this complaint, we reviewed the account again with NYSTA. Mr. chose the Mail Statement option when opening the account. Mr.’s negative account balance is due to his credit card declining on August 2, 2016 and he did not update his address on his E-ZPass account. In September 2016, the E-ZPassNY customer service center received returned mail from USPS as “Not Deliverable as Address, Unable to Forward”.

The customer agreed to E-ZPassNY Terms and Conditions, which state the customer agrees to inform E-ZPass of any changes to E-ZPass, including but not limited to: address, vehicle information, credit card information, and payment method. As such, the balance due of $47.66 is valid and remains due and owing.

Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.

Customer Response • Jun 04, 2019

Complaint: ***

I am rejecting this response because:

This still does not answer my question. Why were statements mailed when I had a zero balance? That is ridiculous. In addition, I had mail forwarded for a year after I moved, so it took the NYSTA over a year to decide to mail me a bill or a statement? Also, can someone please provide me a contact # to the NYSTA and also my account # so I can try to close the account if it is still open?

Regards

I received a collection letter from Linebarger Goggan Blair & Sampson for a toll bill due to New York State Thruway Authority in the amount of $102.00.
While this letter was mailed to the correct address I do not live nor have ever traveled to New York to use their tolled roads. A license plate number is referenced which is NOT my own. I believe this is a scam of some sort.

Linebarger Goggan Blair & Sampson Response • May 17, 2019

I am responding to the consumer complaint filed with your office by ***. Mr.’s complaint regards an account for unpaid tolls and fees owed to our client, the New York State Thruway Authority (NYSTA).

On July 31, 2018, NYSTA recorded one toll incurred by a vehicle with North Carolina license plate *** belonging to ***. Notices were mailed to Mr. at the address NYSTA received from the Department of Motor Vehicles – ***.

When no response was received to the notices, the account was referred to the Firm for collection on December 3, 2018. The Firm mailed notices on December 11, 2018 and January 17, 2019 in the amount of $102.00. No response was received. The Firm continuously attempted to locate a new address for Mr. to provide him with notice of the amount owed. A new address was located and on May 7, 2019, the Firm mailed a notice to ***.

On May 14, 2019, Mr. called our office to discuss the account. Mr. stated he sold the vehicle in July 2018. The agent advised Mr. to send in documentation showing the vehicle was sold prior to the date of the toll. Shortly after the first call, *** called in stated he was the person that purchased the vehicle from Mr.. Mr. gave the Firm authorization to speak with Mr.. The agent advised Mr. to send documentation indicating he had purchased the vehicle prior to the toll. Mr. did not want to do so. The agent advised the account could be settled for $52.00. Mr. agreed to pay this amount. Payment was made and no further amount is due on this account.

Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.

Customer Response • May 17, 2019

Complaint: ***

I am rejecting this response because:

I personally received no notices about any outstanding tolls. When I moved I made sure to place a forwarding address online so no issue there. I would not have suspected this as a fraudulent claim had I known about this issue. Of course we had many issues to ask such as where the toll occured, why did the firm send the debt letter to the previous registered owner and not the current owner of the vehicle/license plate which was referenced on the debt letter?

The State of NY chose this debt collector to try to resolve the issue so they didn't have many answers to why NY was not able to send the toll debt to the current owner of the vehicle and not me. At one point the representative responded to one of our questions as it's part of their job to attempt to find the most current correspondence. Normally I would say they did a good job because they were able to find the previous owner of the vehicle and send a letter to his current address and not the address he lived at when the vehicle was registered under him with different license plates. But I do not understand why the firm simply did not look up the current license plate which again was referenced on the debt letter itself to see who really owed the debt? So to me they did a very POOR job in this case.

Another frustration with this issue is that we are inconvenienced by having to show proof of a transaction already on record because of a error on the part of the state.Also this is 2019, why could we not email proof of a transaction? We were rudely told that we could only fax or send snail mail specifically "I didn't SAY EMAIL" when we inquired about that being a possibility.

I completely understand that many people come up with excuses trying to escape the debt collector but I think in this case this enter thing was handled poorly.

Regards

I received a letter purporting to be an attempt to collect a debt from me for a parking ticket. The license plate number listed is not for a car that I own and the alleged violation took place in a place neither I nor my car were in at the time. The reference number on the letter is ***. I initially thought this was some sort of scam, but apparently this firm does collections work for various local governments. I am somewhat surprised that they wouldn't bother to confirm the ownership of the vehicle first, indicative as it is of a reckless disregard for the truth and people's time, not to mention a certain level of good old-fashioned incompetence. Out of an abundance of caution, I am filing this complaint in addition to responding to them by mail and email.

Linebarger Goggan Blair & Sampson Response • May 17, 2019

Please see the attached files for our response and documentation on this parking ticket.

Customer Response • May 22, 2019

Complaint: ***

I am rejecting this response because it doesn't address the issue I raised. In their response letter, one Richard Hill claims that I am the "vehicle co-registrant/co-title-holder" of a Nissan with Missouri plates. This comes as a bit of a shock to me as I don't live in Missouri and have never owned a Nissan. I will not be bullied into cutting a check to satisfy a debt I never incurred relating to a vehicle I do not own. Frankly, I'm shocked that the Revdex.com and the State Bar of Texas endorse this sort of behavior. A satisfactory response would be an acknowledgement that they were and continue to be mistaken and a sincere apology for continuing to waste my time.

Regards

I received a generic letter telling me that I owe $30 to the NY State Thruway for a delinquent toll. The notice gives NO information on supposed date of travel or a photograph of my vehicle. In fact - the notice only refers to a License Plate that I don't have on a vehicle and HAVE NEVER had on a vehicle! I have no knowledge whatsoever of this supposed travel, any travel date or any vehicle it refers to. This HAS to be a scam! I have never traveled in NY in a vehicle since 2014 and certainly never in a vehicle with a license plate I've never heard of. They have to either have mistaken me for someone else or this is a scam.

Linebarger Goggan Blair & Sampson Response • May 20, 2019

I am responding to the consumer complaint filed with your office by ***. Mr.s complaint regards an account for unpaid tolls and fees owed to our client, the New York State Thruway Authority (NYSTA).

On November 22, 2016, NYSTA recorded one toll incurred by a vehicle with North Carolina license plate *** registered to ***. On March 3, 2017, NYSTA mailed a Notice of Violation Enforcement Impending Collection / Legal Action for $30.00, which included the toll and a $25.00 fee. The notice was mailed to the address NYSTA received from the Department of Motor Vehicles – ***.

When no response was received to the notice, the account was referred to the Firm for collection on April 10, 2017. The Firm mailed notices on May 16 and June 22, 2017 in the amount of $30.00. No response was received. The Firm continuously attempted to locate a new address for Mr. to provide him with notice of the amount owed. A new address was located and on May 30, 2019, the Firm mailed a notice to ***.

Upon receipt of this complaint we verified with NYSTA the balance due of $30.00 is valid and remains due and owing. If Mr. has documentation he would like us to review, he may submit it to our office for further review.

Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.

I received a letter from them stating I owe $107.20 for toll violations in Colorado. I have never been to Colorado. I do not even know the license plate that is on the paper. This reeks of scam.

Linebarger Goggan Blair & Sampson Response • May 17, 2019

I am responding to the consumer complaint filed with your office b***. Ms.’s complaint regards an account for unpaid tolls and fees owed to our client, the Northwest Parkway (NWP).

Upon receipt of this complaint, we reviewed this account and determined that an address update had incorrectly associated Ms.’s address in Odessa, Texas with our account. Please accept this letter as confirmation that we have removed Mr.’s address from the account and notated that her address was added in error.

Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.

Customer Response • May 17, 2019

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.

Thank you

I received a letter from Linebarger Goggan Blair & Simpson, LLP pertaining to a tunnel collection. The problem is, on the letter there is no license plate number but is expecting a payment. I expressed to them my dad had passed, but they won't release any information to us. The requested a death certificate or power of attorney. Why should I provide that information when I believe this is a scam. Plus, there is no recollection of being in Virginia around that time.

Linebarger Goggan Blair & Sampson Response • May 15, 2019

I am responding to the consumer complaint filed with your office by ***. Ms.’s complaint regards an account for unpaid tolls and fees owed to our client, the Elizabeth River Tunnels (ERT).

Upon receipt of this complaint, we reviewed the account with ERT. We were able to confirm that Edward G. *** is deceased. As such, ERT has recalled this account from our office.

Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.

Customer Response • May 21, 2019

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me. Unfortunately, it's a shame love one's have to receive letters in the mail pertaining to tickets of passed love ones, especially when that loved one has been deceased for almost four years. It only tells me, this system is a scam and fake tickets are being generated. But thanks for everything

Regards

I received a Notice of Debt claiming I had an unpaid parking ticket for $45.00 I was immediately suspicious because the ticket was mailed to my husband’s office address and the car which the ticket was issued is registered under a totally different address. The Notice also did not have a copy of the actual ticket but it did have my correct license plate number. I also found it suspicious the law firm is in Texas and the collections corporation is in Cincinnati. Any time in the past the I received a ticket it came to my address where the car is registered. I believe this is a fraudulent ticket by a sleazy parking company and an even more unethical law firm.

Linebarger Goggan Blair & Sampson Response • May 17, 2019

Please see our attached response and documentation.

My husband has received two notices within a year of each notice stating he owed tow away parking violations, with a total of $130.00. To my recollection, we have NEVER had our vehicles parked illegally, and to my knowledge, parking illegally usually results in being provided a violation by an actual traffic patrol officer, whether posted to your vehicle or handed directly to you. I threw away the violations as I knew right away they were scams. I don't appreciate the lengths this "law firm" has gone through to attempt scamming my husband and myself.

Linebarger Goggan Blair & Sampson Response • May 21, 2019

RE: City of Denver Colorado Municipal Court

Citation # ***

Dear Mr. Mr.:

We received a Revdex.com complaint relating to the referenced matter and have provided response to that complaint. We are providing additional information to assist you in resolving the account.

Our law firm is contracted with the City and County of Denver, Colorado to assist in resolving outstanding obligations owed to the City. Denver issued a parking citation on September 27, 2017 to a Dodge Pickup Truck with license plate *** improperly parked near ***.

This license plate and vehicle was registered to Thomas R. ***. We have attached a copy of the parking citation, a copy of the photo of the vehicle and license plate taken at the time of citation issuance, as well as registration confirmation through the Colorado DMV.

We have confirmed with our client that this parking citation remains unpaid and outstanding. You may resolve this matter by submitting a cashier’s check or money order, in the amount of $130.00, payable to Denver Parking Violations Bureau and mailed to ***.

Should you have documented proof of non-ownership of the above vehicle, such as a bill of sale, at the time the citation was written, please submit to me.

In the event you have questions, please contact our office at ***.

Respectfully,

***

Call Center Manager

They sent me a letter for a toll violation from State of New York claiming collecting debt for the state. I called EZ pass as well as New York state and they indicated I have no violations and my credit card was active throughout the duration. Also my license plate was not listed on the letter they sent. I was not even driving through New York state the day they claimed I have the violation (Dec 30, 2018). There are hundreds of 1 star reviews on Yelp for them claiming they are scamming people. Indeed New York state continues to use them as their collection agency.

Linebarger Goggan Blair & Sampson Response • May 17, 2019

I am responding to the consumer complaint filed with your office by ***. Ms.’s complaint regards an account for unpaid tolls and fees owed to our client, the New York State Thruway Authority (NYSTA).

On December 30, 2016, NYSTA recorded one toll at the Yonkers Toll Plaza. Massachusetts E-ZPass device number *** registered to *** was read. The violation incurred due to insufficient funds on Ms.’s E-ZPass account. A notice was mailed to Mr. on January 25, 2017 for $6.25, the amount of the toll and a $5.00 Fee. A Final Notice of Violation was mailed on March 8, 2017 for $26.25, the $5.00 Fee was replaced with a $25.00 Fee. Notices were mailed to the address on Mr.’s E-ZPass account – 1***.

The account was referred to the Firm for collection on April 12, 2017. The Firm mailed notices on March 6 and April 16, 2018 for $26.25. When no response was received, the Firm attempted to locate a new address for Ms.. On April 25, 2019, the Firm mailed a notice to ***

On May 8, 2019, Ms. contacted our office and stated she had an E-ZPass account. The agent advised Ms. to send documentation showing her E-ZPass account covered the NYSTA toll. No documentation was received from Ms.. Upon receipt of this complaint we verified with NYSTA the balance due of $26.25 is valid and remains due and owing.

Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.

Customer Response • May 17, 2019

Complaint: ***

I am rejecting this response because NY Toll authority had indicated that there is no amount owed in my account. In addition EZ Pass customer service indicated that there is no due in my account for the past 5 years. The firm is lying and scamming customers across the country with the hopes that they may think they owe and pay the company. If you search Yelp, you would see 1 star rating and thousands of complaints about their scam. The firm should stop harassing customers with current and active EZ Pass accounts and no unpaid tolls like me.

Regards

Linebarger Goggan Blair & Sampson Response • May 17, 2019

Please see the attached notices of violation from NYSTA stating clearly that you had insufficient funds. We are not a scam but a professional law firm working on behalf of the New York State Thruway Authority.

PER NYSTA-> Violation was incurred on 12/30/2016 at the Yonkers Toll Plaza. Massachusetts E-ZPass device # *** was read. Violation was incurred due to insufficient funds on customer’s Massachusetts E-ZPass account on the date of travel. Violation is due.

Thank you

Customer Response • May 20, 2019

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.

Regards

I received a letter stating that I owed $73.20 for an expired meter central Business in Chicago, Il. on 10/21/98. The vehicle was supposedly a Buick Skylark and I have never owned one.I was living in Arizona at that time with an Arizona driver's license issued in 1997. I never been in Chicago other than O'Hare airport. The license plate mentioned in the letter is *** and I have never had a license plate with that number. Obviously this was not me. I tried to call this law firm after receiving this letter and got put on hold in a loop for almost an hour. I can supply proof that I was in Arizona on that date through employment records if need be.

Linebarger Goggan Blair & Sampson Response • May 17, 2019

Please see our attached response.

I have received a Notice of Debt from this law firm. It states that I owe a fee for using the Elizabeth River Tunnels in Virginia. I have never been to Virginia. It associates a WA license plate that was destroyed in 2013. I inquired as to when this debt was incurred, some time in 2016. There is no physical way this plate went thru the tunnels. I was instructed to send the bill of sale for the vehicle associated with this plate. I also requested a photo that documented the incident. Photo of plate,driver, and vehicle. I was told this information was not available to me. I will not be sending the requested information. Nor the fee requested.

Linebarger Goggan Blair & Sampson Response • May 07, 2019

I am responding to the consumer complaint filed with your office by ***. Ms.’s complaint regards an account for unpaid tolls and fees owed to our client, the Elizabeth River Tunnels (ERT).

Upon receipt of this complaint, we reviewed the account with ERT. The ERT review of the vehicle image from the violation indicated a plate misread. As such, ERT has recalled this account from our office. There is no further amount due by Ms..

Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.

I have received hundreds of calls in the last two years for a *** regarding some kind of collection. I have repeatedly called *** and have told them they have the wrong number. Each time, they ask me for my name and say "Yes ***, we have been trying to get in contact with you" I have told them different names in the past, and they say the same thing "Yes ***, we have been trying to get ahold of you. The recorded message they leave clearly states they are trying to locate a ***. When I refuse to provide my personal information, DOB and social, they hang up on me.

Linebarger Goggan Blair & Sampson Response • May 17, 2019

Dear Ms.:On behalf of Linebarger Goggan Blair & Sampson, LLP (“Firm”), I am responding to your complaint received from Revdex.com on May 8, 2019. Your complaint regards phone calls to one of your numbers for an individual named *** for an unpaid citation to a debtor to our client, a governmental entity. We acknowledge that you are not the debtor identified as *** and for that reason, please understand that we cannot share any additional information regarding the debt we are attempting to collect. Although this complaint does not appear to be a complaint about your debt, we can resolve this complaint with your requested outcome to cease the calls to *** for ***.
I would like to take the opportunity to explain our process. According to our skip trace research, the phone number we have listed for you is ***. Our records indicate we made a call to this number on March 27, 2018 regarding a debt owed by ***. On August 16, 2018 you advised us that you had received a call for *** and that was not you. You also indicated that your home phone number calls were being forwarded to your cell. At that time we noted your cell was ***. However, you could not recall the home number and would call us back with that information. To date you have not provided the home number.
Through this complaint we have noted that the numbers you have provided, *** and presumably the daytime number listed on your complaint, *** are not for *** and we will be sure those numbers are no longer associated with that debtor. If you have any questions or an additional number to provide please do not hesitate to contact me. It is our understanding this is your requested resolution of the matter. I hope this will be sufficient to satisfy your inquiry and resolve this matter.

I have been contacted by LGB&S claiming that I owe money on some tolls at NorthWest Parkway. In the amount of 81.60$.
1. There is no way I would owe that money as I use ExpressToll automated payments. If at some point I was on NorthWest my Expresstoll account would have been charged automatically.
2. I have not received any prior notification of said dept before, so it makes no sense to be contacted by a debt collector from the start. When I called and asked a representative to show me what am I being charged for, or how do they determine it is me, she refused.
3. Since I live in central Denver, and work there as well, I wouldn't use that road for anything. Especially enough to rack up 81.60 in tolls. According to their website, Northwest with expresstoll charges 4 dollars a trip, that would mean I would have had to do over 20 trips on that road. That makes no sense.

Please check to see if you have the right client before sending out threatening letters.

Linebarger Goggan Blair & Sampson Response • May 14, 2019

I am responding to the consumer complaint filed with your office by ***. Mr.s complaint regards an account for unpaid tolls and fees owed to our client, the Northwest Parkway (NWP).

On September 5, 2018, NWP recorded two tolls incurred by a vehicle with Colorado license plate *** registered to ***. NWP mailed Mr. three notices on December 18, 2018 January 18, and February 18, 2019. The notices were mailed to the registered address of the vehicle – ***. A Past Due Notice was mailed on March 18, 2019 for $61.60; which included a $25.00 Past Due Fee for each outstanding toll. Although the Past Due Notice was printed with the DMV registered address, NWP has confirmed it was actually mailed to an alternate address located by their mailing service – ***

When no response was received to these notices, the account was referred to the firm for collection on April 18, 2019. The firm mailed one notice to the Ivanhoe address on April 22, 2019 for $81.60; which included a $20.00 collection fee. On May 3, 2019, Mr. contacted our office stating he had an ExpressToll account and had not received any prior bills from NWP. The agent advised Mr. to send a dispute to our office with documentation of his ExpressToll account. No documentation was received by our office prior to this complaint.

Upon receipt of this complaint, we reviewed this account. NWP confirmed all of the above interactions and that all notices were properly mailed to Mr.. The tolls were not paid through Mr.s ExpressToll account because the account carried a negative balance at the time of the tolls. If an account with ExpressToll is negative, the tolls that occur on the Northwest Parkway are returned to be billed directly by NWP. Due to Mr. having an ExpressToll account, NWP has authorized us to waive 80% of the Past Due Fees on the account. As such, the current balance due is $41.60.

If Mr. has documentation showing his address was updated with the DMV prior to September 5, 2018, he may submit it to our office for further review.

Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.

They are trying to collect toll and "penalties" which I did not incur. There is no picture of the car/license plate. I have both old "retired" plates in my possession. These license plates were cancelled in 2014 and replaced by new metal plates. They say I have to provide a form from the State of Texas, which it does not provide. They are obviously a scam, hoping I'll just pay to make them go away. I have never been in Riverside, CA. The car, an Accura, has never been in CA. LInebarger Goggan Blair & Sampson LLP could have found out all this information very easily as they have a Dallas, Tx office.
Instead, they chose to send a demand on a Texas car to Missouri, so that their artificial due date could not be complied with. They should not be allowed to call themselves a law firm.

Linebarger Goggan Blair & Sampson Response • May 08, 2019

I am responding to the consumer complaint filed with your office by ***. Ms.’s complaint regards amounts owed to our client, the 91 Express Lanes, owned by the Riverside County Transportation Commission (RCTC), located in the Los Angeles, California area.

Upon receipt of this complaint, we reviewed the account with RCTC. The RCTC review of the vehicle image from the violations indicated a plate misread. As such, RCTC has dismissed these toll violations and recalled it from our office. There is no further amount due by Ms..

Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.

Customer Response • May 08, 2019

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.

Regards

I received a notice this week and last week from something that allegedly took play in 2005 and 2006. I don't remember any of these events taking place and from something that is 13 and 14 years old I need much more proof than just a collections letter. I tried to call the office and I'm currently on hold for going on 25 minutes now. This is completely unacceptable and to pursue something that allegedly happened this long ago with no proof is ridiculous.

Linebarger Goggan Blair & Sampson Response • May 14, 2019

Please see our attached response.

Today I received a threatening letter from this company, claiming that I owe $500.20 in unpaid parking citations incurred in the City of Chicago from 1997 - 2000. I always pay my parking tickets immediately, and have done so for the past 30 years! So either the information is in error or this law firm is trying to scam me.

I have never been contacted by the City of Chicago regarding these supposed "unpaid" parking tickets, not once, and I do know that the city sends out reminder notices when people forget to pay their fines. I am 100% certain that all of the fines were paid in full when they were incurred.

Linebarger Goggan Blair & Sampson Response • May 14, 2019

Please see our attached response.

Customer Response • May 14, 2019

Complaint: ***

I am rejecting this response because: 1) I am not responsible for parking tickets I already paid.2) I am not responsible for parking tickets incurred by the co-owner of a car that I never drove. Please contact that person.
Regards

Linebarger Goggan Blair & Sampson Response • May 24, 2019

Please see our attached response and documentation to validate the debt.

I recently received a “Notice of Unpaid Tolls and Penalties” letter from Linebarger Goggan Blair & Sampson, LLP. It states that I owe $83.95 for an unpaid toll incurred on Jan. 19, 2019 from the 91 Express Lanes. I do not live in Riverside, nor was I driving on any freeway on this date. Somehow they have my car plate number. I do know how. It says that the amount is due to: Riverside County Transportation Commission. I have no intentions of paying this as I feel this is a scam.

Linebarger Goggan Blair & Sampson Response • May 06, 2019

I am responding to the consumer complaint filed with your office by *** Mr.’s complaint regards amounts owed to our client, the 91 Express Lanes, owned by the Riverside County Transportation Commission (RCTC), located in the Los Angeles, California area.

Upon receipt of this complaint, we reviewed the account with RCTC. The RCTC review of the vehicle image from the violations indicated a plate misread. As such, RCTC has dismissed these toll violations and recalled it from our office. There is no further amount due by Mr..

Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.

Customer Response • May 06, 2019

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.

Regards

I received a Notice of unpaid E-Z Pass lane violation. I have no idea what or when this was for, and have not received any notifications from NYS E-Z Pass regarding this violation. I would like more information on this as I have no knowledge. Please request proof from the company. There are many complaints against this company, and it seems like they are using unfair practices, and bullying people that may not owe monies.

Linebarger Goggan Blair & Sampson Response • May 06, 2019

I am responding to the consumer complaint filed with your office by ***. Mr.’s complaint regards an account for unpaid tolls and fees owed to our client, the New York State Thruway Authority (NYSTA).

On December 13, 2016, NYSTA recorded one toll incurred by a vehicle with New York license plate *** registered to ***. On December 21, 2016, NYSTA mailed a Notice of Violation for $16.90, which included the toll and a $5.00 fee. On January 28, 2017, NYSTA mailed a Final Notice of Violation for $36.90, which replaced the $5.00 fee with a $25.00 fee. The statements were mailed to the address NYSTA received from the Department of Motor Vehicles – ***

When no response was received to the notices, the account was referred to the Firm for collection on March 9, 2017. The Firm mailed notices on March 14 and April 21, 2017 in the amount of $36.90. No response was received. The Firm continuously attempted to locate a new address for Mr. to provide him with notice of the amount owed. A new address was located and on April 25, 2019, the Firm mailed a notice to ***5.

On May 3, 2019, *** called our office to discuss the account. Ms. stated she was ***’s Power of Attorney. The agent advised Ms. to send in documentation showing she had authority to discuss the account on behalf of Mr.. The agent gave Ms. our fax number. No documentation has been received. On that same date, we received this complaint. We have verified with NYSTA the balance due of $36.90 is valid and remains due and owing.

Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.

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Address: 2700 Via Fortuna Ste 500, Austin, Texas, United States, 78746-7998

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+1 (512) 634-3789
+1 (956) 725-4594
+1 (903) 874-5007
+1 (361) 578-6144
+1 (210) 225-6410
+1 (361) 664-5050
+1 (254) 756-6606
+1 (361) 888-4405
+1 (432) 333-7012
+1 (936) 639-5059
+1 (936) 327-6882

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