Linebarger Goggan Blair & Sampson Reviews (%countItem)
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Linebarger Goggan Blair & Sampson Rating
Address: 2700 Via Fortuna Ste 500, Austin, Texas, United States, 78746-7998
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+1 (512) 634-3789 +1 (956) 725-4594 +1 (903) 874-5007 +1 (361) 578-6144 +1 (210) 225-6410 +1 (361) 664-5050 +1 (254) 756-6606 +1 (361) 888-4405 +1 (432) 333-7012 +1 (936) 639-5059 +1 (936) 327-6882 |
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I am getting THREATENING letters over an account I dont' owe money on. I called and they said "You don't have an express toll tag", REALLY!?!?!?!? It's in my car, I can sign in the website AND I AM SET UP FOR AUTOPAY WITH ACH with ENT CREDIT UNION.
It's IMPOSSIBLE for me not pay. I am logged into my account right now and it shows I still have a Balanced OWED TO ME!!!!!!! Yet the HARASSING letters i'm getting telling me they are taking me to court over lack of payment won't stop. I Call them, they tell me I'm wrong.
I HAVE ALL THE DOCUMENTATION TO PROVE IT!!!!!!! Yet I am being harassed and Threatened.
I am responding to the consumer complaint filed with your office by ***. Mr.’s complaint regards an account for unpaid tolls and fees owed to our client, the E-470 Public Highway Authority (E-470).
From September 14 to September 17, 2018, E-470 recorded four tolls incurred by a vehicle with Colorado license plate *** registered to Dwight ***. On September 22, 2018, E-470 mailed Mr. a statement for $17.30; the amount of the tolls incurred. On October 22, 2018, E-470 mailed Mr. a new statement for $22.30; which included a $5.00 late charge. A third invoice was mailed by E-470 on November 22, 2018, again for $22.30. The notices were mailed to the registered address of the vehicle – ***.
When no response was received to the three notices, the account was referred to the firm for collection. The firm mailed two notices to Mr. on December 22, 2018 and January 22, 2019 for $42.30; which included a $20.00 collection fee.
Mr. contacted the firm on January 23, 2019 and was advised of the outstanding charges. Mr. was upset and stated he had an ExpressToll account. The agent asked Mr. to send in documentation and he refused. Mr. then called E-470. E-470 advised him the outstanding tolls occurred prior to the date he set up the ExpressToll account (September 20, 2018).
As a courtesy, E-470 has waived the late fee and collection fee. Mr.’s tolls will transfer to his ExpressToll account on the billing date of the license plate toll account, February 22, 2019. As Mr. resolved this matter directly with E-470, there is no further amount due on the account.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
I received a letter regarding an unknown debt from Contra Costa County which is now handled by Linbarger. It said it’s on 2nd notice fine and said I owe $200 without any explanation or which kind of violation is it. I did not received any single citation or violation at all. Now, it said it is 2nd notice and threaten to sue me for no reason! I checked the court record at the county website and there’s no record from them.
We are responding to the consumer complaint filed with your office by ***. The debt is owed to our client, the Superior Court of California, County of Contra Costa. We are awaiting further documentation from our client to review before we can fully respond to the consumer. Please allow our office an additional 10 days to assist Mr. with a complete response.
We are responding to the consumer complaint filed with your office by *** regarding a debt owed to our client, the Superior Court of California, County of Contra Costa.
Our client has verified that the debt is valid and has provided the attached documentation. The debt is unpaid and the current balance is $200.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
Complaint: ***
I am rejecting this response because:This case was like 8 years ago, I already settled and completed the community service back then.
Regards
We are further responding to the consumer complaint filed with your office by *** regarding a debt owed to our client, the Superior Court of California, County of Contra Costa.
According to our client’s records, the $200 ordered by the Court was never paid. The current balance due is $200. If Mr. has proof that he had previously paid the $200, he can mail it to our office at 1*** for our client to review.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
I sold my car, Range Rover back in 08/06/2018 to Carmax. I received a threatening collection letter from Linebarger, Coggan Blair and Sampson, LLP located at 18000 Studebaker road suite 700, Cerritos, CA 90703. the letter stated that on 08/14/2018, my sold car was identified going through atoll nae without a valid transponder. I called the law firm to let them know I had sold the car previously and added that Carmax recorded the release of liability with DMV. I told them they had the wrong person. I was rudely treated and told that I owed them money. I told them to check with DMV and said told me if I want to remove the fee I would have to show them the release of liability.. Not fair!!! I went to Carmax and was able to show the release of liability and the bill of sale!!! I called back the office to email the forms, once again I was very rudely treated and asked to mail or fax the forms to their address and until then I would be held liable for the collection and interest accruing. This is ridiculous that not only those people are threatening to tarnish my credit and keep accruing interest to something I dont owe. All they have to is contact DMV and get a vehicle history or accept my email. This is harassment at its worst. I have nothing to do with this and they refuse to take my proof via email or check for themselves.
We are responding to the consumer complaint filed with your office by ***. Mr.’s complaint regards amounts owed to our client, the 91 Express Lanes, owned by the Orange County Transportation Authority (OCTA).
My office has had a total of two phone contacts with Mr., both of which were recorded. My office reviewed the recordings to respond to Mr.’s complaint.
On January 18, 2019, an agent with my office informed Mr. that he would have to submit a Release of Liability of Bill of Sale to our office to prove that he was not responsible for the vehicle at the time of the toll violations. The agent’s tone was calm and polite. Mr. requested to speak to a supervisor. The supervisor again told Mr. that he would need to provide the proper documentation. The supervisor explained that we do not report to the credit bureaus on behalf of any of our clients. Mr. insisted that our office obtain the documentation ourselves. The supervisor explained that we do not have the ability to the get the documentation so he would need to send it in. Mr. informed the supervisor that he would place a complaint and press charges against her.
Mr. called in again on the same day and requested an email to send the vehicle transfer documentation. An agent from my office informed him that all correspondence needs to be sent to us via mail or fax and that our office did not have an email to receive such correspondence. Mr. said that he could not mail or fax. Mr. asked if he could also record the call and the agent stated that it was up to him. The agent apologized for not having an email address. Mr. stated that he would make complaints to multiple agencies and asked to speak to a supervisor. A supervisor came on the line and again let Mr. know that we cannot accept the documents via email. Mr. stated again that he would complain and ended the call.
As evident in the call recordings, Mr. was not treated rudely nor was he harassed. My office never threated to tarnish Mr.’s credit. We also did not state we would accrue interest on the account. It is our firm’s policy to only accept correspondence regarding accounts through postal mail or fax and there is no e-mail address set up to accept such correspondence. If Mr. does not have access to a fax, he may mail a DMV filed Bill of Sale or Release of Liability form to LGBS, *** to transfer liability for the toll violations.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
Complaint: ***
I am rejecting this response because:
the fact is that I don’t owe that company any money. I offered to email them the release of liability, they are saying it’s not within their policy. I am completely innocent and really don’t care if it’s not their policy above and beyond their company needs to due their due diligence to accommodate innocent people. They can go also get a vehicle history that would show that they have the wrong person instead of holding me responsible. Yes I am going to the FTC and the attorney genetnext because I believe it’s unfair and abusive practice.
Regards
Invalid charges from Harris Toll, spoke with law firm, said would review, they never got back to me so I just paid anyway to protect my credit, now getting more letters saying another outstanding amount, etc. It is fraud and you cannot email them to have written record to back up in writing what was discussed. Read many complaints that this agency in Houston and Dallas location are scams and accused of bribery on CNN. They are jeapordizing my credit and this was satisfied.
I am responding to the consumer complaint filed with your office by ***. Ms.’s complaint regards an account for unpaid tolls and fees owed to our client, the Harris County Toll Road Authority (HCTRA).
Between July 17 and July 25, 2018, HCTRA recorded three tolls incurred by a vehicle with Texas license plate *** registered to ***. On August 8, 2018, HCTRA mailed an invoice in the amount of $37.25; the amount of the tolls and administrative fees. The invoice was mailed to the registered address of the vehicle and the address notated in the complaint – ***
When no response was received to the notice, the account was referred to the Firm for collection on October 23, 2018. The Firm mailed a notice on October 25, 2018 in the amount of $79.25; which included a collection fee. The notice was sent to *** On October 26, 2018 Ms. contacted our office and stated she had an EZ Tag that was not reading properly on her new vehicle. The agent advised Ms. that she would send the account for review. On October 31, 2018, the agent attempted to call Ms., but was unable to reach her. On November 6, 2018, the account was paid in full.
Between September 28 and October 2, 2018, HCTRA recorded four additional tolls incurred by a vehicle with Texas license plate *** registered to ***. On October 17, 2018, HCTRA mailed an invoice in the amount of $50.00; the amount of the tolls and administrative fees. This invoice was also mailed to the registered address of the vehicle and the address notated in the complaint – ***
When no response was received to the notice, the account was again referred to the Firm for collection on December 31, 2018. The Firm mailed a notice on January 3, 2018 in the amount of $106.00; which included a collection fee. The notice was sent to *** As Ms. was properly noticed by the firm and HCTRA, the amount of $106.00 remains due and owing. Ms. may contact our office for a possible reduction.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
Complaint: ***
I am rejecting this response because: I never received follow-up correspondence regarding the first complaint. Hardy Toll was supposed to send me a NEW WINDOW STICKER for my new vehicle, and the subsequent notice was not clearly identified as a notice SEPARATE from the prior.
I will agree to the $50 legitimate fees, EVEN though that license plate is registered with MY TOLL ACCOUNT, but I will not pay the exhorbanent collection fees added.
Thank you.
Regards
I received a letter from Linebarger Goggan Blair & Sampson, LLP regarding a collection of debt for an expresstoll on a vehicle with license plate ***. The statement says that it incurred a toll in Colorado in 08/2018. Well here is the issue with this, I don't drive a car with that license and at the time of said violation I was driving OTR for Pashcall Trucking in a semi a 53 foot dry van that does have that license plate either. I have tried to get them to stop, and have validated where and what I was driving at the time they say this happened.
I am responding to the consumer complaint filed with your office by ***. Mr.’s complaint regards an account for unpaid tolls and fees owed to our client, the E-470 Public Highway Authority (E-470).
On August 5, 2018, E-470 recorded one toll incurred by a vehicle with Arizona license plate *** registered to ***. The image for the toll shows a silver Volkswagen Beetle.
On September 10, 2018, E-470 mailed Mr. a statement for $1.95; the amount of the toll incurred. The notice was mailed to the registered address – ***. E-470 received a forwarding address for Mr. of ***. On October 10, 2018, E-470 mailed Mr. a new statement to the updated address for $6.95; which included a $5.00 late charge. A third invoice was mailed by E-470 on November 10, 2018, again for $6.95. When no response was received to the three notices, the account was referred to the firm for collection. The firm mailed one notice on December 14, 2018 for $26.95; which included a $20.00 collection fee.
Upon receipt of this complaint, we reviewed this account with E-470. E-470 confirmed all notices were mailed as described above and E-470 did not receive any returned mail. As of the date of this letter, the balance of $26.95 remains due and owing.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
Tell us why here...
Complaint: ***
I am rejecting this response because: I do not drive and technically do not own that vehicle. I have explained myself over and over and quite frankly I am tired of repeating myself. I am a co-signer on that vehicle, it is not mine, it is not in my possession, I don't drive it I have not seen that car since the day I co-signed. In August, as stated before I was driving over the road for PTL trucking and they can verify this. This toll is not mine and I have said all the above at least 2 times. At this point I cannot make myself more clear I don't drive or have access to that vehicle.
Regards
Reference #***
I received a notice of toll violation stating that on 8/1/2018 I drove a 1980 Jeep with the licenses plate number of *** and committed said violation at location *** in California.
Please Note: I am not responsible for the said violation due to the following facts:
1. I do not own a Jeep with the license plate number ***. I have never rented, leased or driven a vehicle in the state of California.
3. I live in Ohio and was not in California at the time of the violation.
We are responding to the consumer complaint filed with your office by *** regarding a toll violation debt owed to our client, the Orange County Transportation Authority.
Our client has been in communication with Mr. directly and has dismissed the violation after a review of information and an image provided by Mr.. Our office has updated our file to reflect the dismissal.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
A month ago, I get a violations letter with a bill for $105.63 saying there were UNPAID toll charges. I logged in to my EZ tag and had no violations, or unpaid balances - business as usual. I called them and told them to remove me from their collections.
YESTERDAY I get a 2nd notice saying the same thing with the same amount and I called - told them I was once again logged into my EZ TAG account and the person asked me for my log in information AFTER telling me they had access to what I was looking at....I said, "If you are seeing my account you will know there is no violation or late fee" She then said, "Let me clear your account and get this handled....and put me on hold for like 8 minutes....then came back and said, "We have credited your account for $100 and how would you like to pay the balance of 5.63? I said - "I am not paying you anything - I will pay EZ tag anything I owe" and she said OK. This is SUCH a shady establishment - don't give them your credit card, or log in info or anything - complete scam.
I have been trying to resolve a toll issue with the Elizabeth River Tunnels (https://www.driveert.com/toll-info/toll-rates/). I have and EZ Pass that was purchased in Ohio and has successfully been used in several states on the Eastern Seaboard from Massachusetts and as West Virginia. I have even had the registration updated to reflect that my address is in Virginia Beach since I am an active duty service member with a home of record in Ohio. It has even been used on the Chesapeake Bay Bridge Toll successfully and without issue. I have always received my bills or had charges on my device except for the downtown tunnel in Portsmouth, they constantly send my bills to my parents address in Ohio and they are elderly and so not understand what they are looking at. On October 17th I even sent an email to the folks at DriveErt with a copy of my registration that had my Virginia Beach Address, active duty orders, screenshots from the Ohio EZ Pass with several screens to show that it is in good standing, has been used in several places to include tolls in Virginia.
Every time I call Driveert or Linebarger Goggan Blair & Sampson, LLP its another excuse as to why I must pay a late fee for a bill that I am unaware of or that my device is not accepted, my address is not updated etc. I have done this multiple times and the state of Ohio has no issues finding me when its time to register my vehicles annually. Further I can show that my EZ Pass has been in good standing the entire time I have owned it. When it comes to my other vehicles that I drive through tolls, I have received bills and pay them promptly, I feel that these companies practice deception in order to collect higher fees to increase profits.
I am responding to the consumer complaint filed with your office by ***. Mr.’s complaint regards an account for unpaid tolls and fees owed to our client, the Elizabeth River Tunnels (ERT).
On May 14, 2018, a vehicle with Ohio license plate ***, registered to Mr. *** incurred two tolls on the Elizabeth River Tunnels. On June 15, 2018, ERT mailed Mr. a statement for $10.34; the amount of the four tolls incurred. When no response was received, a second statement was mailed July 19, 2018 for $35.34 which included a $25.00 Late Payment Fee. Another statement was mailed on August 20, 2018 for $35.34. A statement for $85.34 was mailed on September 24, 2018, which included a $50.00 Collection Fee. The notices were mailed to the registered address for the plate – ***.
When no response was received to the notices, the account was referred to the firm for collection on September 25, 2018. The firm mailed two notices for $85.34 to Mr. on September 28, 2018 and November 5, 2018. The notices were mailed to ***.
On November 26, 2018 Mr. called our office and stated the address notices were being sent to belongs to his parents. Mr. explained he contacted ERT on October 17, 2018 and they asked him to send copies of his Active Duty Orders. Mr. advised the agent he had an active Ohio E-ZPass and he would send the firm documentation. The documentation was received by our firm on November 27, 2018.
Upon receipt of Mr.’s documentation and this complaint, we reviewed this account with ERT. After reviewing the documentation, ERT has advised us to accept the E-ZPass rate for the two tolls. As such, the current balance due is $3.46.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Regards
I received a 2 letters on 10/15/2018 From Linebarger Gobban Blair & Sampson, LLP
Attorneys at Law. For Notice of Delinquent Fees or Fines.
Letter states that they were hired by Superior Court of California, County of Contra Costa, to assist in the collection of past due Court fees or fines. Claim number #*** $981
The letter instructs me to NOT contact the Contra Costa County Court or send them a payment. I have been instructed to pay by calling ***. Or to pay with CASH at 7-11 or CVS.
The 2nd notice also indicates "NOTICE OF INTENT TO INTERCEPT FILING" says that if I do not pay within 30 days that they will file my complaint with the California Franchise Tax Board.
Both letters indicate to not contact the Contra County Courts or to pay the Court Directly.
Which I have tried to contact the courts and am unable to get through.
We are responding to the consumer complaint filed with your office by *** regarding a debt owed to our client, the Superior Court of California, County of Contra Costa.
The debt stems from a court ordered fine in Case No. ***. The order is attached. The current balance due is $981.00.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
Complaint: ***
I am rejecting this response because: I paid this in full. I was required to have this paid off in full in order to get my Drivers License back. I had a restricted license by 11/3/2012. I know this because I had a restricted drivers license before November 2012 as I traveled out of state by car for Thankgiving in 2012.
I have included a copy of my California Identification card, which I had printed in 8/1/2011. I have included a copy of my California Drivers License, printed on 7/22/2014 - as I had completed ALL of my COURT requirements to get my full driving privileges back.
At this time I do NOT have copies of checks or debt card payments made, as this was paid off over 6 years ago and I would not of been able to get my California Drivers License back without paying off my debt in full.
Furthermore, I do not have bank records from 6 years ago, but payments would of been made from Chase Bank.
Looking forward to your evidence of the $725 that I did pay so that I could obtain my old account number and document that I did in fact pay this debt off in full.
Regards
We are responding to the consumer rejection filed with your office by *** regarding a debt owed to our client, the Superior Court of California, County of Contra Costa.
We have reviewed Ms.’ claims with our client. Our client has verified that the debt has not been paid in full. The only payment made on this court ordered fine was a payment of $1,000 on January 21, 2013. The agency taking the $1,000 payment made notes stating Ms. acknowledged it was not full payment and an outstanding balance remained due. She had promised to pay on future dates but the $1,000 payment was the only payment our client ever received on this account. The remaining balance due is $981.00.
It is my client’s understanding that this unpaid court fine would not have prevented Ms. from renewing her DMV license.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
The law firms reference number is ***. They claim I owe money to their client for a traffic debt. I have faxed them my response to their Chicago office today 11/27/2018 at *** to ***. I do not owe anything. There letters are harassing and causing me stress.
Please see the attached letter as our response.
Complaint: ***
I am rejecting this response b
A Supreme Court case in the District of Columbia is looking at this type of issue which regards fines by state and local entities in the case Times vs Indiana. I do understand that I can have this issue in Lake County but most likely is better if resolved at the federal level which looks to be what's being scruitinized by the Federal Court currently as a excessive fine under the 8th Amendment.
I am not a lawyer but it seems there is no legal basis for collecting a fine without a jury and a judge. It seems there is already a case going on proving the states and municipality must abide by a federal law judge and statutes not a local ordinance.
Regards
We received a notice in the mail initially 5 years ago, stating that one of our vehicles had a parking violation. The person who drove that particular vehicle 1.) didn't remember being in that area of town on that night (February 10, 2013) 2.) any time that driver had parked in that area, they never had a ticket on their car, 3.) even if they had parked there, the bill came in the mail at least 3 months after supposed violation. How can anyone remember exact dates of where they were unless it was a major event? When we demanded proof, what they gave us was a photo that was grainy, difficult to say that it was the vehicle the person with that license plate number, and that photo could have been taken at any time, whether there was an actual violation or not. Not that it matters a lot, but that person didn't live with us, and to be honest, I don't know if they were still on our insurance at that time or not or if the vehicle was even still 'ours' at that time. I know in the state of Tennessee, it can take up to 6 months for the title transfer to show accurately on records.
I have seen that this law office has had many published complaints against it for fraudulent claims. We just got a new 'bill' on this same supposed occurrence from over 5 1/2 years ago earlier this month. This bill has a different company's website listed to pay, not the law office.
While this bill is 'only' $28.00, it's still $28.00 we don't owe them.
Debtor: ***
Vehicle License Plate: ***
Violation Number: ***
Reference Number: ***
When my husband and I moved in the same state and had to get our drivers licenses updated, nothing was said about any outstanding ticket. The driver of said vehicle at that time was my stepdaughter, and when she got married and changed her name, nothing showed up on her, either.
Please see the attached documents for our response and for the documentation requested by Mr.. We have another photo, but this system will not take more than 4 attachments. We will be glad to email it to him.
I continue to get collection calls from ***, despite this being my work number, and having no knowledge of the person they are trying to track down. This is my business phone number assigned by my company, and the person they are trying to track is not currently employed here, and we have no record of them every being employed here.
I have asked multiple times over the last 3 months to have this number removed, and each time they tell me it will be. Yet I still receive collection calls multiple times a week.
The harassment interferes with my ability to perform my job and is completely unacceptable.
We made contact with Mr. only once on October 16th at which time he informed us that the number was incorrect. We flagged the number in our system and have placed it on the “DO No Call” list.
We are sorry for any inconvenience we may have caused him.
Complaint: ***
I am rejecting this response because: The information provided by the company is false. I have spoken to someone on their team at least three times. I was also called again today on Nov 20, proving that my number has not been removed from their call list.
The person on the phone today told me he did a quick search and found my number linked to multiple accounts, and said only a specific group or supervisor would be able to completely remove me from their lists. He told me it would be done, but I don't believe it since I've been told that for over a month.
Regards
We apologize for the recent call. It appears that while our Houston office was making the request to put your number on our Do Not Call list, that phone number had already been queued up for a call. Your number was identified earlier in the year by two of our skip trace vendors as belonging to an individual we were attempting to contact. We believe that we have identified all accounts that were previously tied to your current phone number, and you should experience no further contact from us.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Regards
As of September 11, 2018, I am still receiving mail from company stating there is balance owed of 461.53. The matter was resolved with *** the Director of Customer Care for Elizabeth River Tunnels on April 10, 2018 (director provided receipt). As of October 25, 2018, the collection company has no knowledge of this balance being paid.
I am responding to the consumer complaint filed with your office by ***. Ms.’s complaint regards an account for unpaid tolls and fees owed to our client, the Elizabeth River Tunnels (ERT).
On April 9, 2018, a vehicle with Virginia license plate ***, registered to Ms. *** incurred one toll on the Elizabeth River Tunnels. On May 10, 2018, ERT mailed Ms. a statement for $5.53; the amount of the toll incurred. When no response was received, a second statement was mailed June 12, 2018 for $30.53 which included a $25.00 Late Payment Fee. Between June 8 and June 12, 2018, the vehicle with Virginia license plate *** incurred ten additional tolls on the Elizabeth River Tunnels. On July 17, 2018, ERT mailed Ms. a statement for $83.31, which included $52.78 for the ten new tolls. All statements were mailed to the address on file for the account – ***.
When no response was received to the statements, the above referenced tolls were referred to the firm for collection on August 22, 2018 and October 31, 2018. Three notices were mailed to Ms. on August 24, 2018, September 11, 2018, and October 17, 2018. The notices were mailed to ***.
Ms. called our office on October 25, 2018 and stated the account had already been paid. The agent advised her to send documentation. This was received on October 29, 2018. Upon receipt of Ms.’s dispute and this complaint, we reviewed this account with ERT. The payment referenced by Ms. was made for tolls associated with Virginia license plate ***. At the time of the payment (April 10, 2018), the tolls associated with Virginia license plate *** were not yet in ERT’s system. ERT has also advised Virginia license plate *** was not on the EZ Pass at the time of the 04/09/218 toll and the account was negative during the dates of the June tolls.
The tolls for license plate *** have been recalled from our office. The tolls for license plate *** are still due and owing. As such, the current balance due is $158.31.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
Complaint: ***
I am rejecting this response because:The balance was replenished on the EZ pass and the balance never dropped below $-2.00. This would mean that until receiving a statement from ERT, I was only responsible for a balance no more than $2.00 until ERT Has a more efficient way to accommodate EZ Pass users, I will not pay anymore than what I have already paid to ERT & EZ Pass.
Regards
The records provided by Ms. show multiple instances of allowing her prepaid account to fall into a negative balance. At those times, ERT transactions would not have been accepted by EZ Pass. As such, we stand by our previous response. The amounts remain due and owing.
Complaint: ***
I am rejecting this response because:I would like official clarification that a payment of $158.31 will clear the account for license plate ***.
Regards
The records provided by Ms. show multiple instances of allowing her prepaid account to fall into a negative balance. At those times, ERT transactions would not have been accepted by EZ Pass. As such, we stand by our previous response. The amounts remain due and owing.
This fraudulent collection agency will not stop harassing me. They continue to send bills for a vehicle I haven't owned in over a year. I have completed their "forms" declaring non ownership....but they simply don't care.
I am responding to the complaint placed with the Revdex.com by Mr. ***. Our research shows that Mr. received two tickets, one on February 13, 2018 and the other on July 10, 2018 for a vehicle with plate number TX ***; he appears to be listed as the titleholder of the vehicle during that timeframe. The total amount owed was $214.50.
When Mr. failed to pay the Fort Worth Municipal Court, our client turned the accounts over to our law firm for collection. Mr. made an initial payment of $60 bringing the balance owed to $154.50. We have conferred with our client and they confirm that the amount of $154.50 remains due in full.
Complaint: ***
I am rejecting this response because:
I have received 0 tickets in the last 18 years and that is not my vehicle. Please agree to stop harassing me.
Regards
Wife and I bought a Kia soul sometime in september of 2017. It has had a toll tag on it the entire time AND has been on auto draft to keep any opportunities for issues non existent .
Unfortunately, the fine folks at Linebarger et. al have randomly decided that we owe $399 for a debt that quite literally cannot exist. My wife has contacted the toll folks about it; they've no idea what we're talking about. She logged into her toll tag account; no delinquency record whatsoever for this vehicle. She's contacted these collection people. They dont give a damn. They just want a credit card number. Disgusting and unprofessional, then again a modicum of respect and integrity out of a collections agency has about the equivalent odds of winning the powerball.
About every month or so these folks send their pseudo-threat letter in English and Spanish letting me know that we owe this amount. Most recent was received today.
I am responding to the consumer complaint filed with your office by Alicia ***. Mrs.’s complaint regards an account for unpaid tolls and fees owed to our client, the Harris County Toll Road Authority (HCTRA).
Mrs. states on the complaint that she had a valid toll tag account and should not be responsible for any unpaid tolls and fees. From November 25 through December 16, 2017, a vehicle with Texas license plate ***, registered to ***, incurred fifteen tolls with HCTRA. On April 23, 2018, HCTRA mailed four invoices for the total amount of $189; the amount of the tolls and an $11 administrative for each toll incurred. All notices were mailed to the DMV registered address – ***.
When no response was received, the account was referred to collection. On July 26, 2018, a collection notice was mailed in the amount of $399; the amount of the tolls, administrative and collections fees. The notice was mailed to ***. The Firm received a forwarding address update from the USPS and two additional notices were mailed to the current address – ***. On August 1, 2018, Mrs. called in and stated the vehicle was listed on a TX Tag account. The agent submitted the account to a supervisor for a review. On August 2, 2018, the agent informed Mrs. that the balance remains due and the options were to pay in full or set up a payment plan. Mrs. stated again that the tolls were paid for and would submit a dispute. The balance remains due in full.
We attempted to contact Mrs. to discuss a resolution and left a voicemail for a call back.
Tell us why here...
Earlier this year I received a collection notice for an E-Z pass toll violation for a toll in NY stating that I did not have a valid E-Z pass, but I did and I was able to prove it. The reason I was never aware of the violation and the reason it went unpaid and was handed over to Linebarger Goggan Blair & Sampson (LGBS) was because I received the notice in the mail from NY state along side another violation from another situation in which my debit card was stolen and I got a new one and forgot to replace the card number on the E-Z pass website so my balance was unable to be restored. I logged into my E-Z pass account and only found 1 violation so I paid it and assumed I was all good. Soon after, I began getting collection notices from LGBS. Come to find out that the second notice was not linked to my E-Z pass account, which was why I did not see it when I logged in. Apparently, the toll did not see my E-Z pass when I passed by and despite going through a different toll with my E-Z pass without any issues less than 10 minutes earlier, LGBS still sent me a fine. So I call the firm up and give them my whole story and of course they won't communicate with me because that car at the time was in my mother’s name (even though the E-Z pass was in my name). So she had to call up and give them permission to talk to me. So I call back and notify them that I will be faxing over proof that I had a valid E-Z pass at the time of the toll. I sent screen shots from the E-Z pass website showing that I went through another toll right before that and that my car/license plate was registered on the E-Z pass w out about because of the photo I sent. This time I got a notice from easy pass and a letter from LGBS all within the same week. They barely gave me time to read the original fine... Now I actually did have the correct License Plate Type added, but I had added two because I was not sure which was the correct one to have when creating my account so I had put two typesebsite. They dropped the charges, but then sent out another fine stating that I had the wrong License Plate Type listed on the E-Z pass website, which they only found down to be safe and cover all the bases. One may also note that when you add a new vehicle to the E-Z pass site and change the state of the license plate from the default of NY to CT the license plate type changes to Apportioned Power Vehicle without selecting anything. This is why I was unsure about which plate I was supposed to select and this is also why I added two records for my vehicle, one Passenger, one Apportioned Power Vehicle. Therefore, I was not trying to be fraudulent. I was trying to avoid being fraudulent and these frauds are trying to squeeze money out of young kid any way they can. And it gets better. I ended up having my mother call LGBS back because the last violation she had to give them permission to talk to me first. She ends up telling them my story and they offer her a "one time" half price offer on the spot and she says asks if she could have her son call them back and he will do it. So she tells me and I call back and my "agent" is not available at the moment ( *** apparently works mornings) and *** supposedly had no written records of having said that to my mother. I know they record all the calls so I asked them to check the recordings and they would not. They said they would leave a message with my contact info for my agent and they would call me back when they were in the office. I wait 2 days and no response so I call back again early when my agent supposedly works and this time my agent is busy and cannot talk so the person speaking to me takes my information again and passes it along to him stating that I will get a call back. I never got a call from anybody at LGBS at any point and this remains true to this day. This is the biggest scam in the world. Knocking down the hardworking youth of our nation because the dated E-Z pass toll booths on the NY-CT border can't read properly. Thanks.
I am responding to the consumer complaint filed with your office by ***. Mr.’s complaint regards an account for unpaid tolls and fees owed to our client, the New York State Thruway Authority (NYSTA).
Mr. sates on the complaint that he has a valid EZ Pass and was not aware that the toll was not charged to his account. Prior to the complaint, we submitted the account to NYSTA for a review. NYSTA stated that the vehicle was incorrectly entered as an apportioned instead of a passenger vehicle and lead to the toll not to be charged to the account. On January 7, 2018, a vehicle with Connecticut license plate AA82010, registered to ***, incurred a toll with NYSTA. The EZ Pass device was not detected. NYSTA mailed a notice on January 23, 2018 in the amount of $6.75; the amount of the toll and administrative fee. On February 27, 2018. NYSTA mailed a final notice in the amount of $51.75; the amount of the toll and administrative fee of $50. Both notices were mailed to the DMV registered address of - ***.
When no response was received, the account was referred to collection.
Mr. also stated that he contacted the Firm to pay a settlement offered but was informed that there was no notation of a settlement on the account. The agent explained that a request would be submitted for a call back from the previous agent to discuss the options. That agent failed to contact Mr.. We apologize for this error and any inconvenience this may have caused.
We contacted Mr. to resolve the account and the balance was settled in full.
I received a License Plate Toll Statement from Colorado for violations on 6/13/18 and 6/14/18. The vehicle in question was sold on 5/26/18 on Craigslist. Unfortunately, the buyer drove off with the car while I was getting tools to remove the plates. We sold our home in Colorado, closing on 5/31/18, and left the state, arriving in Washington on 6/3/18. I provided Linebarger Goggan Blair & Sampson a copy of the hand written bill of sale, time/date stamped text messages from the buyer and confirmation insurance was cancelled effective 5/27/18 (the day after the sale). I have not been in Colorado since 6/1/18 and have not had possession of the vehicle since 5/26/18, yet they continue to harass me for $37.58 on a $12.48 Express Toll bill I clearly did not incur. Checking online, I find more than 300 Revdex.com complaints against this firm, and more than 150 negative reviews (one star out of five), as well as a CNN blog regarding their ongoing practice of ignoring evidence and common sense in order to threaten and intimidate. If there is evidence other than a license plate I no longer possess let's see it. I've served on a jury, and innocent until proven guilty was still in effect at that time. I have a preponderance of evidence showing I don't owe this bill.
I am responding to the consumer complaint filed with your office by ***. Mr.’s complaint regards an account for unpaid tolls and fees owed to our client, the E-470 Public Highway Authority (E-470).
On June 8, 2018, E-470 recorded three tolls incurred by a vehicle with Colorado license plate *** registered to ***. On June 23, 2018, E-470 mailed Mr. a statement for $12.58; the amount of the tolls incurred. On July 23, 2018, E-470 mailed Mr. a new statement for $17.58; which included a $5.00 late charge. A third invoice was mailed by E-470 on August 23, 2018 again for $17.58. The notices were mailed to the registered address – ***.
Mr. sent a bill of sale to E-470 to review on July 11, 2018. The bill of sale did not contain the buyer’s address. E-470 informed Mr. that the buyer’s address was necessary to reassign the tolls. E-470 conducted a skip trace on July 19, 2018, which indicated Mr. was still registered to the vehicle.
When no further response was received to the three notices, the account was referred to the firm for collection. The firm mailed one notice to Mr. on September 25, 2018 for $37.58; which included a $20.00 collection fee to an updated address – ***.
Mr. called the firm on October 9, 2018 stating he sold the vehicle, and he wanted to send documentation via email. The agent advised Mr. that he would need to mail or fax the documentation to our office. On October 12, 2018, the firm received documentation from Mr. including a picture of a text message from an unknown sender asking for Mr.’s address on May 26, 2018, a copy of the bill of sale, a copy of an email from Geico indicating a 2001 Nissan Pathfinder had been removed from the account on May 31, 2018 and an email from Geico indicating Mr. had updated his address on May 31, 2018.
Upon receipt of this documentation, we reviewed this account with E-470. E-470 determined the documentation was insufficient to reassign the tolls. On October 19, 2018, we responded to Mr. with a letter advising him that E-470 would need a copy of a bill of sale or other appropriate documentation provided by the DMV signed by both parties, including date, name, address and phone numbers for both buyer and seller.
No further correspondence was received on this account until we received the complaint. As of the date of this letter, the balance of $37.58 remains due and owing. Mr. will need to provide transfer of ownership documents with the required information to our office for review.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
Complaint: ***
I am rejecting this response because: As the preponderance of evidence I provided confirms, I was not in Colorado at the time of the violations, and did not own the vehicle at the time of the violations. The respondent's contention I should fly back to Colorado, track down the buyer, and obtain signatures, address, Etc., is ludicrous. Their suggestion I should spend hundreds of dollars and countless hours to locate the offending party to avoid a $37.58 charge is further confirmation of the unfair business practices routinely attributed to this organization. Their business model, as confirmed in multiple blogs, is to badger and bully in order to make it miserable enough for people to roll over and pay their unwarranted and undocumented fee to avoid any further hassle. They have confirmed I forwarded documentation to them, including the date/time stamped text message saying "I have cash, what's your address". That text has the buyer's phone number, which they are welcome to call or track. They confirmed they have documentation I dropped mandatory insurance on the vehicle in question (because it was sold) prior to the dates of violations. I confirmed the buyer drove off with my (expiring) license plates. All that has been proven is that the vehicle I sold, with plates I didn't need, went through toll roads after I moved out of state. I again ask for ANY evidense I was the offending party. In lieu of such, I demand this matter be dropped immediately. As I am now retired, I have plenty of time to devote to this matter, and am keeping track of that time for a counter demand in the event the respondent continues with this frivolous effort to bully and intimidate.
Regards
I am responding to the consumer complaint filed with your office by ***. Mr.n’s complaint regards an account for unpaid tolls and fees owed to our client, the E-470 Public Highway Authority (E-470).
On June 8, 2018, E-470 recorded three tolls incurred by a vehicle with Colorado license plate *** registered to ***. On June 23, 2018, E-470 mailed Mr.n a statement for $12.58; the amount of the tolls incurred. On July 23, 2018, E-470 mailed Mr.n a new statement for $17.58; which included a $5.00 late charge. A third invoice was mailed by E-470 on August 23, 2018 again for $17.58. The notices were mailed to the registered address – ***.
Mr.n sent a bill of sale to E-470 to review on July 11, 2018. The bill of sale did not contain the buyer’s address. E-470 informed Mr.n that the buyer’s address was necessary to reassign the tolls. E-470 conducted a skip trace on July 19, 2018, which indicated Mr.n was still registered to the vehicle.
When no further response was received to the three notices, the account was referred to the firm for collection. The firm mailed one notice to Mr.n on September 25, 2018 for $37.58; which included a $20.00 collection fee to an updated address – ***.
Mr.n called the firm on October 9, 2018 stating he sold the vehicle, and he wanted to send documentation via email. The agent advised Mr.n that he would need to mail or fax the documentation to our office. On October 12, 2018, the firm received documentation from Mr.n including a picture of a text message from an unknown sender asking for Mr.n’s address on May 26, 2018, a copy of the bill of sale, a copy of an email from Geico indicating a 2001 Nissan Pathfinder had been removed from the account on May 31, 2018 and an email from Geico indicating Mr.n had updated his address on May 31, 2018.
Upon receipt of this documentation, we reviewed this account with E-470. E-470 determined the documentation was insufficient to reassign the tolls. On October 19, 2018, we responded to Mr.n with a letter advising him that E-470 would need a copy of a bill of sale or other appropriate documentation provided by the DMV signed by both parties, including date, name, address and phone numbers for both buyer and seller.
No further correspondence was received on this account until we received the complaint. As of the date of this letter, the balance of $37.58 remains due and owing. Mr.n will need to provide transfer of ownership documents with the required information to our office for review.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
Tell us why here...
Complaint: ***
I am rejecting this response because: See response rejection sent 11/1/18.
Regards
Their client erroneously processed charges to them for my vehicle tolls and placed them under my ex-husbands name ***. I contacted Express toll in Aurora, CO. to make sure my balance was resolved, and close my account. They informed me that my Northwest Parkway Express Toll had been returned to Northwest because of an error on Express Tolls part on my account and transferred me to them. I spoke with them giving them my license plate number. They informed me the account was in my ex husbands name *** and that it had been turned over to collections. I informed them that the vehicle isn't registered to him, I have and express toll account, and that Aurora Express toll had made an error on my account and that I needed to pay any tolls I had with them as again I am moving out of state. They told me they could not help me because the account was turned over to collections. I called the collection agency who also refused to speak to me concerning the account. *** called them and gave them permission to speak to me and I called them back, again explaining what had happened. I had 4 tolls ( express toll rate is 3.90) of which they charged me 4.50 each, 2.60 in mailing charges and late fees and penalties totaling $115.60. I explained to them that I was willing to pay my tolls, that the account was severely botched. Dominique the supervisor said she could not remove the $20.00 collection fee nor adjust the tolls to what they were supposed to be. She would however remove late charges and fees in the amount of $75.00. Completely unacceptable! I never received a bill. They should have billed my express toll tag that is attached to my account, and are thus trying to collect unjustifiable monies because of their clients error. I Have subsequently filed a complaint with Colorado General Attorney's office to reflect the same. I have paid $18.20 on this account today 4 tolls at the rate of 3.90 ( my express toll rate) and 2.60 in mailing fees as a courtesy.
I am responding to the consumer complaint filed with your office by ***. Ms.’s complaint regards an account for unpaid tolls and fees owed to our client, the Northwest Parkway (NWP).
Between March 23 and September 29, 2018, a vehicle with Colorado license plate ***, registered to Mr. *** and Ms. *** incurred four tolls on the Northwest Parkway. The toll from March 23, 2018 was applied to Ms.’s ExpressToll account #***. On May 8, 2018 this transaction was reversed and sent to NWP to be billed separately due to the account having a negative balance.
On May 23, 2018, NWP mailed Mr. *** a statement for $9.65; the amount of two tolls incurred and a $0.65 mail fee. When no response was received, a second invoice was mailed June 23, 2018 for $14.80 which included a third toll and an additional mail fee. A Late Bill was mailed to Mr. on July 23, 2018 for $20.45; which included two $2.50 late fees and an additional mail fee. A Past Due Notice was mailed on August 23, 2018 for $68.60 which included a $2.50 late fee and replaced the other late fees with two $25.00 past due fee, and added an additional mail fee. The first three notices were mailed to the registered address for the plate – ***. The Past Due Notice was mailed to an updated address of ***
When no response was received to the notices, the account was referred to the firm for collection on September 24, 2018. Two notices were mailed to Mr. on October 1 and October 10, 2018 for $115.60; which included a $20.00 collection fee, a new toll from September 29, 2018, and a third past due fee assessed by NWP.
On October 24, 2018, Deborah *** had several conversations with our office and NWP. Ms. stated that these tolls should have been applied to her ExpressToll account. A supervisor informed Ms. that when her account went negative, the NWP tolls were billed separately to the registered owner. Ms. stated that *** was only on the temporary tag’s registration, not for Colorado license plate ***. Ms. was advised by NWP that if she sends a copy of the vehicle’s registration from March 2018 and it shows Mr. was not on the registration, they would recall the account from our office.
We have reviewed the calls related to this account and found the following. In an effort to resolve the account, the supervisor that spoke with Ms. offered to waive 100% of the three Past Due Fees on the account, for a total reduction of $75.00. This offer was declined. Ms. called our office back on October 24, 2018 and made a payment of $18.20. After making the payment, Ms. stated she will make no further payments. As a registered owner, Ms. was properly noticed by both the firm and NWP, and the amount of $97.40 remains due and owing.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.
They are telling me I owe money for a toll and that the vehicle in question is registered to me. I called dmv and the vehicle in question is not registered to me. I live in another state where my vehicle is registered.
Mr.,
We are unable to locate anything on an account for you given the information you provided in your complaint. Please give us an account number, a name for the entity we are collecting for or something to help us locate the file and research this for you.
We never report to credit bureaus.
Thank you
I called several times and left message for ***. Finally after the third attempt he finally decides to pick up my calls and advise me he sent it to the bankrupts dept, but yet he never bother to contact me to update me on this. I then rcvd a letter from PA DEPARTMENT OF REVNUE and I acatlly spoken with them and they stated the collection agency has not been in contact with them at all and its now three months
We are in receipt of your complaint to the Revdex.com. Your claim the debt is not owed is inaccurate, as your specific debt is not dischargeable by a bankruptcy filing. Nevertheless, we have closed and returned your account to the Department of Revenue at their request. They will be happy to again explain to you why your debt is still owed and not subject to discharge.
Complaint: ***
I am rejecting this response because: I was giving incorrect information from the company and also the run around
Regards