I redeemed Walmart gift cards for cash (check by mail) almost years ago (February of 2016)Everything worked out fine, received a check in the mail however misplaced the check itself and recently just found itThe check states that it is void after daysI contacted the company for weeks via their only contact option (e-mail) since no one ever answers the phone and even after sending separate e-mails did not hear a responseAll I want them to do is re-issue the check for $That's all, but their lack of customer service is making it impossible
I sold gift cards to this company on 6/20/(order #***) for $and mailed them out on the same dayI received a confirmation email from them days later on 6/29/that the cards were received and will be processed by the next business dayIt has now been more than a week I have received no check in the mail, the status of the offer has not changed on their website and all attempts to contact the company have been ignored
I purchase quite a lot of gift cards from Cardpool since Some are e-gift cards so Cardpool provides me the email with the link to the page with e-gift card codeThis January I still check the link work fine but when I check on early this month - March the links are all gone and all my access to my purchased e-gift cards all showed "error pages"I sent several emails to Cardpool and they only returned me once and stated they will help but no response sinceAnd now I am in completely panic mode as I spent so much money on those e-gift cards and now I cannot access them at all, the most I am so upset is Cardpool even didn't send me any email to let me know they will clear up database and I need to hard copy all the codesThe following is the gift cards which I lost the code and I really need Cardpool to provides me the codes : American Eagle outfitters $- order#*** Dick's Sporting Goods $- order*** Forever - $- order *** Forever - $
Delivery was never sent as promised!!!!! It's Past the Advertised time frameNo emailsBack to me not any communication why they Stole my Card and never delivered my *** Gift Card for Payout!! This is a Scam!!!! Unprofessional and No way to contact them! I have Lost a ton of money Now due to there advertisement about the timeframe of Payout! I will Never Do Business Again with This Company
I submitted a card to exchange for an Amazon cardThey replied that the transaction was cancelled by their quality controlNo reasonEverything is valid with my cardI think the only thing invalid, is this company
Business has and misleading advertising claimsI purchased a gift card under the pretense that it was "INSTANT" which is defined "happening or coming immediately"It was not until after I purchased the alleged "INSTANT" gift card that I received an email stating that "We'll typically email you with your electronic or mobile gift cards within business day" the section of the web page where cards are purchased gives no indication that there is any waiting periodIf it did, I would not have purchased the item from CardpoolI had been deceived into purchasing this card under the statement of it being an instant purchase
cardpools FAQ states *** cards are completed within an hour, its been days, I have emailed called messaged on *** and twitter at least times...nothing, I cannot take my credit card off line from them so If I spend the original gift card, I will get charged
On December26, I purchased a $*** gift card for $On May 7th, I tried to use that gift cardI was told by *** that it was not validPer their website, Cardpool advertises a 1-year gauranteeI contacted them via email on May 9th informing them of the situation, providing them with the gift card number and my email address - the same that is linked to my cardpool accountAll I have received so far is an automated email responseI have followed up several times, and still have not received a responseThere is no phone number listed on the site to speak with anyone
I wanted to sell gift cards I had received from the company I work for to redeem the cashI entered the e-gift card numbers and pins into Cardpool's website to complete the transaction, but the website erroneously expected me to mail in physical gift cardsA technical glitch on their website was improperly redirecting me to the wrong page where it expected me to send in physical gift cards when, at this point, Cardpool's website had already taken and accepted my e-gift card numbers and pins as valid, so I couldn't simply back out and retry the transactionThey put holds on the e-gift card numbers and pins that I had enteredI have contacted their support department about this several times and after about two months have still not received any response from themTheir site claims that the support department will contact you within 1-business days and this is just a bold-faced falsehoodI am owed approximately $I would recommend that nobody ever do business with Cardpool
Sold a $*** *** Card to Cardpool with an exchange for *** gift cardNO PayoutCalled several times the customer service number and no live person availableAlso emailed with no responsePOOR SERVICE
I sold my unwanted *** *** gift card to the alleged "cardpool*** I was told I would get 96% cash backMy gift card had USD on itThey "bought" it for and I was told I would get a check with my money in my mailbox in ONE business dayI sold it to them on SaturdayIt is now Tuesday August 21st and I checked my mailboxWe got mail but I did not recieve my moneyI've sent several emails to cardpool*** customer service, supportI have received nothing in returnNo email backNothingI want my money back and I want this investigated because they asked for my card number and I thought I was going to get my money directly through my cardThey sent me an email saying thank you for your purchase when I never purchased anything on their siteI only sold my gift cardI got scammed and I want this resolvedThank you
On 2-8-I sold a Macy's gift card (face value = $35.42, transaction #***) to cardpool.com for $They mailed me a check for the wrong amount of $ I emailed them on 2-14-and 2-17-17, and I finally received a reply on 2-20-offering me a $cardpool gift card as compensation for a future purchase on cardpool.comI wrote back 2-20-that I wanted the difference owed to me in the form of a check and that I DID NOT want a $cardpool.com gift cardThey replied to that on 2-21-that they DO in fact owe me $1.77, and that they had escalated the matter to their finance departmentI was told in this email to allow two and one half weeks for the matter to be resolved, in addition to 5-business days on top of that for shipping timeALL OF THAT TIME HAS ELAPSED, AS TODAY IS 3-27-17, AND I HAVE NOT RECEIVED MY MONEY FROM CARDPOOL.COM
I made purchases of Gift Cards on December 24/Both were for *** gift certificatesOrder #*** and #***Order *** I was billed $for a $card and the other order I bought a $card for $and was billed $I recieved confirmations to my email for both of these and both confirmation emails said that I would recieve the electronic card information within hoursIt is not January 4th, and I still have not recieved any electronic information for these cards or any physical cards in the mailI contacted the company customer service by email and they responded saying they needed more information, despite having my credit card information, my name and my addressI called the number that they provided in the email and it would not workI emailed them back to ask them to please call me and have heard nothingI want my money back!!! I would like to have my money reimbursed to me as clearly they have no intention of sending me the cards that I p
Cardpool offers to let you buy and sell gift cardsWell I sold them three gift cards for *** totaling in at $They offered me about $for themMost people were offering about the same (after I sold them) on trading postsWell I sold my cards around Christmas time when I got themI realized I have the wrong address on accident and contacted themIt was my parents though, and still the check never showed up there eitherI waited like they saidIn case it did showNothing it had been three weeks
They issue me a new check on the 3rd of this monthFebruaryIt is now the 22ndI have still received no check from themI am out $I should have just sold on trading post to REAL PEOPLE or used myselfThese were a Christmas giftI am low income and live in a motel on disabilityI get government assistance and barely get by as it isits pretty sad a site like this feels the need to scam people like methat money was gonna go to food
Go aheadTry and sell your gift cardIf the balance is $you will never hear from anyone about anythingWorst customer service response team you could ever imagine!
I ordered a $*** ** Gift Card from CardPool for $on June 6, but it was delivered with a $balanceIt has been over a month and I was told I would be issued a refund, but I still have not received the refundI am very frustrated with this company and their poor communication/service
Ordered an electronic card on 10/22/&, when nothing had been done with my order by 10/24, I emailed support to ask why it was taking so long, when this is 5th order I have made from this website, using the same credit cardThough no one bothered to respond to me during the "next business day" time parameters the automated response gives, they DID charge my card for almost $& still haven't sent the electronic information to meI have contacted support again, to try to get them to send me the information (I had to do this when I bough a card on 10/15, also)I should NOT have to beg them to send me something I've paid forThat's ridiculous & shady
Cardpool steals my gift cards money from the cards that I perched from themWhen it says the cards has no expiration date! They destroyed my trust from themI'll never do business to them and warn people who might shop for their Cardpool gift card
I purchased a *** gift card from them in the value of $I paid $for itWhen I got the "gift card" I went to redeem it and was told by ***.com that it was a *** cash that did not exist***.com specifically said "This *** Cash number doesn't existMaybe it wasn’t read right? Please try again." I have been trying to contact them but they only have an email addressNo phone number to contact them and I have received no response
I purchased giftcards from this company (all restaurants) and received themHOwever when I went to use them, it was seen that none of them had a pin number which is required in order to use themThe giftcard number is printed on them, but without a pin, they are worthlessMy investment is 150.00, and the company states that they are guaranteed for one yearI have been trying, by calling, emailing, and texting, to contact the company for the last month + and have not been able to contact anyoneI do not understand why they are ignoring meI simply don't know what else to do, and on their website they also claim they are registered with you and have a perfect ratingPlease please help meThis (150.00) is a lot of money for me
I redeemed Walmart gift cards for cash (check by mail) almost years ago (February of 2016)Everything worked out fine, received a check in the mail however misplaced the check itself and recently just found itThe check states that it is void after daysI contacted the company for weeks via their only contact option (e-mail) since no one ever answers the phone and even after sending separate e-mails did not hear a responseAll I want them to do is re-issue the check for $That's all, but their lack of customer service is making it impossible
I sold gift cards to this company on 6/20/(order #***) for $and mailed them out on the same dayI received a confirmation email from them days later on 6/29/that the cards were received and will be processed by the next business dayIt has now been more than a week I have received no check in the mail, the status of the offer has not changed on their website and all attempts to contact the company have been ignored
I purchase quite a lot of gift cards from Cardpool since Some are e-gift cards so Cardpool provides me the email with the link to the page with e-gift card codeThis January I still check the link work fine but when I check on early this month - March the links are all gone and all my access to my purchased e-gift cards all showed "error pages"I sent several emails to Cardpool and they only returned me once and stated they will help but no response sinceAnd now I am in completely panic mode as I spent so much money on those e-gift cards and now I cannot access them at all, the most I am so upset is Cardpool even didn't send me any email to let me know they will clear up database and I need to hard copy all the codesThe following is the gift cards which I lost the code and I really need Cardpool to provides me the codes : American Eagle outfitters $- order#*** Dick's Sporting Goods $- order*** Forever - $- order *** Forever - $
Delivery was never sent as promised!!!!! It's Past the Advertised time frameNo emailsBack to me not any communication why they Stole my Card and never delivered my *** Gift Card for Payout!! This is a Scam!!!! Unprofessional and No way to contact them! I have Lost a ton of money Now due to there advertisement about the timeframe of Payout! I will Never Do Business Again with This Company
I submitted a card to exchange for an Amazon cardThey replied that the transaction was cancelled by their quality controlNo reasonEverything is valid with my cardI think the only thing invalid, is this company
Business has and misleading advertising claimsI purchased a gift card under the pretense that it was "INSTANT" which is defined "happening or coming immediately"It was not until after I purchased the alleged "INSTANT" gift card that I received an email stating that "We'll typically email you with your electronic or mobile gift cards within business day" the section of the web page where cards are purchased gives no indication that there is any waiting periodIf it did, I would not have purchased the item from CardpoolI had been deceived into purchasing this card under the statement of it being an instant purchase
cardpools FAQ states *** cards are completed within an hour, its been days, I have emailed called messaged on *** and twitter at least times...nothing, I cannot take my credit card off line from them so If I spend the original gift card, I will get charged
On December26, I purchased a $*** gift card for $On May 7th, I tried to use that gift cardI was told by *** that it was not validPer their website, Cardpool advertises a 1-year gauranteeI contacted them via email on May 9th informing them of the situation, providing them with the gift card number and my email address - the same that is linked to my cardpool accountAll I have received so far is an automated email responseI have followed up several times, and still have not received a responseThere is no phone number listed on the site to speak with anyone
I wanted to sell gift cards I had received from the company I work for to redeem the cashI entered the e-gift card numbers and pins into Cardpool's website to complete the transaction, but the website erroneously expected me to mail in physical gift cardsA technical glitch on their website was improperly redirecting me to the wrong page where it expected me to send in physical gift cards when, at this point, Cardpool's website had already taken and accepted my e-gift card numbers and pins as valid, so I couldn't simply back out and retry the transactionThey put holds on the e-gift card numbers and pins that I had enteredI have contacted their support department about this several times and after about two months have still not received any response from themTheir site claims that the support department will contact you within 1-business days and this is just a bold-faced falsehoodI am owed approximately $I would recommend that nobody ever do business with Cardpool
Sold a $*** *** Card to Cardpool with an exchange for *** gift cardNO PayoutCalled several times the customer service number and no live person availableAlso emailed with no responsePOOR SERVICE
I sold my unwanted *** *** gift card to the alleged "cardpool*** I was told I would get 96% cash backMy gift card had USD on itThey "bought" it for and I was told I would get a check with my money in my mailbox in ONE business dayI sold it to them on SaturdayIt is now Tuesday August 21st and I checked my mailboxWe got mail but I did not recieve my moneyI've sent several emails to cardpool*** customer service, supportI have received nothing in returnNo email backNothingI want my money back and I want this investigated because they asked for my card number and I thought I was going to get my money directly through my cardThey sent me an email saying thank you for your purchase when I never purchased anything on their siteI only sold my gift cardI got scammed and I want this resolvedThank you
On 2-8-I sold a Macy's gift card (face value = $35.42, transaction #***) to cardpool.com for $They mailed me a check for the wrong amount of $ I emailed them on 2-14-and 2-17-17, and I finally received a reply on 2-20-offering me a $cardpool gift card as compensation for a future purchase on cardpool.comI wrote back 2-20-that I wanted the difference owed to me in the form of a check and that I DID NOT want a $cardpool.com gift cardThey replied to that on 2-21-that they DO in fact owe me $1.77, and that they had escalated the matter to their finance departmentI was told in this email to allow two and one half weeks for the matter to be resolved, in addition to 5-business days on top of that for shipping timeALL OF THAT TIME HAS ELAPSED, AS TODAY IS 3-27-17, AND I HAVE NOT RECEIVED MY MONEY FROM CARDPOOL.COM
I made purchases of Gift Cards on December 24/Both were for *** gift certificatesOrder #*** and #***Order *** I was billed $for a $card and the other order I bought a $card for $and was billed $I recieved confirmations to my email for both of these and both confirmation emails said that I would recieve the electronic card information within hoursIt is not January 4th, and I still have not recieved any electronic information for these cards or any physical cards in the mailI contacted the company customer service by email and they responded saying they needed more information, despite having my credit card information, my name and my addressI called the number that they provided in the email and it would not workI emailed them back to ask them to please call me and have heard nothingI want my money back!!! I would like to have my money reimbursed to me as clearly they have no intention of sending me the cards that I p
Cardpool offers to let you buy and sell gift cardsWell I sold them three gift cards for *** totaling in at $They offered me about $for themMost people were offering about the same (after I sold them) on trading postsWell I sold my cards around Christmas time when I got themI realized I have the wrong address on accident and contacted themIt was my parents though, and still the check never showed up there eitherI waited like they saidIn case it did showNothing it had been three weeks
They issue me a new check on the 3rd of this monthFebruaryIt is now the 22ndI have still received no check from themI am out $I should have just sold on trading post to REAL PEOPLE or used myselfThese were a Christmas giftI am low income and live in a motel on disabilityI get government assistance and barely get by as it isits pretty sad a site like this feels the need to scam people like methat money was gonna go to food
Go aheadTry and sell your gift cardIf the balance is $you will never hear from anyone about anythingWorst customer service response team you could ever imagine!
I ordered a $*** ** Gift Card from CardPool for $on June 6, but it was delivered with a $balanceIt has been over a month and I was told I would be issued a refund, but I still have not received the refundI am very frustrated with this company and their poor communication/service
Ordered an electronic card on 10/22/&, when nothing had been done with my order by 10/24, I emailed support to ask why it was taking so long, when this is 5th order I have made from this website, using the same credit cardThough no one bothered to respond to me during the "next business day" time parameters the automated response gives, they DID charge my card for almost $& still haven't sent the electronic information to meI have contacted support again, to try to get them to send me the information (I had to do this when I bough a card on 10/15, also)I should NOT have to beg them to send me something I've paid forThat's ridiculous & shady
Cardpool steals my gift cards money from the cards that I perched from themWhen it says the cards has no expiration date! They destroyed my trust from themI'll never do business to them and warn people who might shop for their Cardpool gift card
I purchased a *** gift card from them in the value of $I paid $for itWhen I got the "gift card" I went to redeem it and was told by ***.com that it was a *** cash that did not exist***.com specifically said "This *** Cash number doesn't existMaybe it wasn’t read right? Please try again." I have been trying to contact them but they only have an email addressNo phone number to contact them and I have received no response
I purchased giftcards from this company (all restaurants) and received themHOwever when I went to use them, it was seen that none of them had a pin number which is required in order to use themThe giftcard number is printed on them, but without a pin, they are worthlessMy investment is 150.00, and the company states that they are guaranteed for one yearI have been trying, by calling, emailing, and texting, to contact the company for the last month + and have not been able to contact anyoneI do not understand why they are ignoring meI simply don't know what else to do, and on their website they also claim they are registered with you and have a perfect ratingPlease please help meThis (150.00) is a lot of money for me