On January (calendar days and business days ago) I submitted $worth of [redacted] gift cards to Cardpool [redacted] in exchange for $worth of [redacted] gift cardMy transaction number is # [redacted] Their website promised at the time transaction that by selecting to be paid this lower amount that my [redacted] gift card would be given as an "instant" exchangeDuring the transaction process it then said I needed to "allow business day"Then after completing the transaction (where I submitted all the information about my gift cards and my personal credit card information), I received an email that said: " We'll typically email you a brand new [redacted] Gift Card within business day of receiving your gift cardsDuring peak holiday periods, please allow 1-additional business days for processing transactions." I was very disappointed to find that they had redefined "instant" to mean up to business daysI never received the promised [redacted] gift card, and despite my email to t
On 1/1/2018, I submitted a $ [redacted] gift card in exchange for a $checkCardpool provided Offer # [redacted] To date, I have not received a check for this gift card and they have not responded to my emailsThere is no phone number to contact themThe status of this check on my account, has shown shipped for the past months
I input three gift cards and it has been “in review” for over 14 days. I have emailed them many times, nothing. I have called them in the morning, afternoon and later,NOTHING. No one has literally answered the phone. I have left 5 voicemails to them call me back as well, nothing. Incredibly shady. I just want my gcs back or finalized but the company refuses to communicate when they have my product on hold.
Hi ***, Thanks for using Cardpool! You'll earn $on your unwanted gift cardsYour transaction number is # [redacted] We'll email you a brand new Amazon[redacted] Gift Card within business day of receiving your gift cardsPlease keep your gift cards in a safe place to ensure that they are not redeemedWe'll send you payment for the following gift cards: Walmart Gift Card ($161.00)If you have any questions, please do not hesitate to contact us at [redacted] Thanks and have a great day! The Cardpool Team [redacted] P.SYou can refer a friend and earn money at Cardpool! I only received
Do you want to know what kind of company CardPool is? They delete all negative Facebook posts, hide negative [redacted] reviews on Facebook and claim that all is great, they flat out lie about their turnaround times on their site, don't respond to support unless you berate them on Twitter (because they can just delete Facebook posts, they don't care about those)...it's simply not a well run operationI'm sure the people are great, but there is something rotten within the operations and branding org of this companyThe facts of my case are this: I sold $worth of gift cards to CardPool on 1/The email confirmation said I would have an Amazon gift card within business daydays passed and I reached out to the company on Facebook, simply asking what is going on, and they deleted my commentThis triggered meThe only way I was able to get a support rep to reach out to me was by spamming them on Twitter and making sure to include the CFPB in my postsFunny enough, I got an email shortly thereafter with an apology and a statement that I'll be reached out to "shortly"Needless to say, I'm not holding my breathBe VERY careful around this shady operation folks
The service buys and sells gift cards for a slight discountI agreed to sell them $in various gift cards (to be exact) in exchange for $in [redacted] e-gift certificateThe website says day turn around, and maybe slightly more during the holidaysI verified the amounts on my cards, and sold them accordingly on 1/6/to [redacted] I received an email notification verifying the transaction almost immediately, but after days, I still hadn't received my payment from themI attempted to message them and I emailed them with no responseI can't cancel the transaction, and when I checked the balance of the gift cards, they had been usedSpecifically a $Home Depot gift card now only has a $balanceI want my money back and to warn other potential victims to be aware of this scam as they are a fraud
Went into my business account with [redacted] Credit Union and noticed a charge in the amount of $from Cardpool which I have no idea what is and I have not purchased anything from this company nor did I authorizes this transactionMade several attempts to contact company with no answer or call backHad to cancel my Debit Card with Credit UnionThey are looking into this as well
I mailed Cardpool a [redacted] gift card for $on October 28th, and was told via their website my funds would be issued in day of receiving the cardThey agreed to send me a check for $They have not sent my check, and I can not get ahold of anybody via their phone number or emailIve left voicemails and sent emailI feel they may have stolen my valuable gift cardAccording to their website my card was received
I paid for $worth of cards and never received themYou cannot get in touch with anyone from customer serviceThey will hang up on youHad to file a claim with my bank to get money back
I purchased a Lowes gift card from this business. The value of the card was advertised at $200 in exchange for $191. The company delivered an email with the $200 gift card attached. Upon use the card was invalid and declined by Lowes. Attempts to replace to refund the amount were unsuccessful.
Purchased an instant online gift card from their site on 1/5/18, waited all day and did not receive notification, tried to contact the company through online chat, no one was available and only had automated chat that was not helpfulSent out an e-mail inquiring about the purchase did not get a response to my e-mailReceived e-mail on the 7th where a gift card number was enclosed but the number was not valid, sent out another e-mail on 1/7/and did not hear back from the company until 1/11/During this time, due to a concern of fraud, I filed a dispute with my credit card company for the chargesOn the 11th I requested a full refund due to the fact that the gift card was not valid and I had already made other arrangements with regard to purchasing the gift cardSurprisingly, they got back to me right away stating that they would not offer a refund
I ordered discounted gift cards from [redacted] for [redacted] ***I order to get the amount I ordered I needed to order transactionsI didn’t realize they would come in the form of electronic gift cards ranging in$to $They cards were all delivered to the electronic wallet in the app as expectedHowever, out of cards have $for the balanceThere was also a delay in the cards coming through so I called my credit card company to see if the charges went through and they hadn’t so I ordered more and then the other orders went through laterSo instead of getting about $80” in gift cards I am now getting $for charges on my credit card totaling $But of thaose cards a total of $is missing on a total of nine cardsI emailed and they said reply with confirmation number or email addresses which I did on June These were irk galley ordered June and I had emailed thenI have received no response since and have emailed multiple timesI also call
Like many I too sold a card to Cardpool thinking the A+'grade the Revdex.com gave them made them legitI choose to electronically enter the info with a [redacted] gift card return as they stated the usual pay out was a day, possibly two during the holiday seasonWell a week later and I'm still in review and no answer when I email them asking what the situation isIt's amazing that they'd get the backing of the Revdex.com with no customer serviceEven more of a joke is I'm still constantly getting emails asking them to refer them to friends
I sent 11 gift cards worth $550 to Cardpool company. On August 24, 2016, they said they can't process the cards and will send me back the cards. They mailed me back the cards without any insurance in the mail, just a regular certified mail. When I received the envelope at Post Office on September 6, 2016, the envelope has been open on one side of the envelope with 4 gift cards left worth $200. The Post Office denied the claim as the mail was not insured. I requested cardpool to file claim on their end and help me with the claim. However, the representative denied to help me through email. My order # is [redacted] .
The website stated that purchased giftcards would be available instantlyPurchased two cards, neither were available instantlyThe first took over hours and the second took around hoursThis business does not live up to their advertised services and their customer service is poorI would recommend using one of the other giftcard sites
I sold a gift card to Cardpool On 12/28/On 01/07/2018, I sent an email to their customer service asking why I haven't received the payout as it's been days after I sold the gift cardOn 01/12/2018, after days of no response, I sent a follow up email again asking why I still haven't received the payoutOn 01/17/2018, I sent a third email again asking what's going on and why they haven't responded to my former emailsConsidering it's well over the 7-days they claimed I should receive a check, and with no responses from their customer service after three attempts within the span of days, I believe cardpool has scammed me into selling my gift card to them in hopes of receiving a check
I sent almost $in gift cards to Cardpool with the promise of a check for $I shipped the cards first class mail with their prepaid shipping label which [redacted] claims on their website takes 1-business daysdays later I finally was able to reach someone from Cardpool through [redacted] of all places who claim they never received my card and she is now ignoring my messagesThey have no phone number listed and are not answering emailsAt this point I am about to seek an attorney even if I don't get a single dime out of it
Christmas Day, I received a $ [redacted] gift card that I did not wantI contacted Cardpool on January 2, and provided the card number as well as my own pertinent dataCardpool Transaction#: [redacted] I agreed to accept a $payout in exchange for the $ [redacted] card...they were to send me a checkso agreed to pay them a whopping $fee for the convenience of receiving a check quicklyIt has now officially been weeksI’ve sent numerous emails only to get automated replies (except for one response on 1/saying the check was being sent)I just want my paymentI’d like to have a larger payout, but if the check has already been sent, I’ll just be relieved to see my moneyWhen you’re lucky enough to get a live agent on the phone, they have ZERO information regarding status, date mailed, etcPlease help me get the monies as agreed with Cardpool
I ordered discounted gift cards from this firm several weeks agoThey cost me $After weeks from the ship date, I contacted Cardpool and asked for the status of my orderCardpool claims that all seven gift cards were used at a [redacted] store about miles from my homeI never received the gift cards nor have I ever used the [redacted] store they claimed redeemed the gift cardsAbout weeks ago, I had the same situation with CardpoolI ordered about gift cards for nearly $and they were never deliveredafter a great deal of prodding from me, they refunded my purchare priceNo reason for the non delivery was offered to meI thought the firm simply forgot to ship the itemI continued to order the gift cards and had no further problems until nowThe company will not provide any proof of deliveryI am working with my credit card company to resolve the problem
On January (calendar days and business days ago) I submitted $worth of [redacted] gift cards to Cardpool [redacted] in exchange for $worth of [redacted] gift cardMy transaction number is # [redacted] Their website promised at the time transaction that by selecting to be paid this lower amount that my [redacted] gift card would be given as an "instant" exchangeDuring the transaction process it then said I needed to "allow business day"Then after completing the transaction (where I submitted all the information about my gift cards and my personal credit card information), I received an email that said: " We'll typically email you a brand new [redacted] Gift Card within business day of receiving your gift cardsDuring peak holiday periods, please allow 1-additional business days for processing transactions." I was very disappointed to find that they had redefined "instant" to mean up to business daysI never received the promised [redacted] gift card, and despite my email to t
Bought a [redacted] egift card, never get the email with code
On 1/1/2018, I submitted a $ [redacted] gift card in exchange for a $checkCardpool provided Offer # [redacted] To date, I have not received a check for this gift card and they have not responded to my emailsThere is no phone number to contact themThe status of this check on my account, has shown shipped for the past months
I input three gift cards and it has been “in review” for over 14 days. I have emailed them many times, nothing. I have called them in the morning, afternoon and later,NOTHING. No one has literally answered the phone. I have left 5 voicemails to them call me back as well, nothing. Incredibly shady. I just want my gcs back or finalized but the company refuses to communicate when they have my product on hold.
Hi ***, Thanks for using Cardpool! You'll earn $on your unwanted gift cardsYour transaction number is # [redacted] We'll email you a brand new Amazon[redacted] Gift Card within business day of receiving your gift cardsPlease keep your gift cards in a safe place to ensure that they are not redeemedWe'll send you payment for the following gift cards: Walmart Gift Card ($161.00)If you have any questions, please do not hesitate to contact us at [redacted] Thanks and have a great day! The Cardpool Team [redacted] P.SYou can refer a friend and earn money at Cardpool! I only received
Do you want to know what kind of company CardPool is? They delete all negative Facebook posts, hide negative [redacted] reviews on Facebook and claim that all is great, they flat out lie about their turnaround times on their site, don't respond to support unless you berate them on Twitter (because they can just delete Facebook posts, they don't care about those)...it's simply not a well run operationI'm sure the people are great, but there is something rotten within the operations and branding org of this companyThe facts of my case are this: I sold $worth of gift cards to CardPool on 1/The email confirmation said I would have an Amazon gift card within business daydays passed and I reached out to the company on Facebook, simply asking what is going on, and they deleted my commentThis triggered meThe only way I was able to get a support rep to reach out to me was by spamming them on Twitter and making sure to include the CFPB in my postsFunny enough, I got an email shortly thereafter with an apology and a statement that I'll be reached out to "shortly"Needless to say, I'm not holding my breathBe VERY careful around this shady operation folks
The service buys and sells gift cards for a slight discountI agreed to sell them $in various gift cards (to be exact) in exchange for $in [redacted] e-gift certificateThe website says day turn around, and maybe slightly more during the holidaysI verified the amounts on my cards, and sold them accordingly on 1/6/to [redacted] I received an email notification verifying the transaction almost immediately, but after days, I still hadn't received my payment from themI attempted to message them and I emailed them with no responseI can't cancel the transaction, and when I checked the balance of the gift cards, they had been usedSpecifically a $Home Depot gift card now only has a $balanceI want my money back and to warn other potential victims to be aware of this scam as they are a fraud
Went into my business account with [redacted] Credit Union and noticed a charge in the amount of $from Cardpool which I have no idea what is and I have not purchased anything from this company nor did I authorizes this transactionMade several attempts to contact company with no answer or call backHad to cancel my Debit Card with Credit UnionThey are looking into this as well
I mailed Cardpool a [redacted] gift card for $on October 28th, and was told via their website my funds would be issued in day of receiving the cardThey agreed to send me a check for $They have not sent my check, and I can not get ahold of anybody via their phone number or emailIve left voicemails and sent emailI feel they may have stolen my valuable gift cardAccording to their website my card was received
I paid for $worth of cards and never received themYou cannot get in touch with anyone from customer serviceThey will hang up on youHad to file a claim with my bank to get money back
I purchased a Lowes gift card from this business. The value of the card was advertised at $200 in exchange for $191. The company delivered an email with the $200 gift card attached. Upon use the card was invalid and declined by Lowes. Attempts to replace to refund the amount were unsuccessful.
Purchased an instant online gift card from their site on 1/5/18, waited all day and did not receive notification, tried to contact the company through online chat, no one was available and only had automated chat that was not helpfulSent out an e-mail inquiring about the purchase did not get a response to my e-mailReceived e-mail on the 7th where a gift card number was enclosed but the number was not valid, sent out another e-mail on 1/7/and did not hear back from the company until 1/11/During this time, due to a concern of fraud, I filed a dispute with my credit card company for the chargesOn the 11th I requested a full refund due to the fact that the gift card was not valid and I had already made other arrangements with regard to purchasing the gift cardSurprisingly, they got back to me right away stating that they would not offer a refund
I ordered discounted gift cards from [redacted] for [redacted] ***I order to get the amount I ordered I needed to order transactionsI didn’t realize they would come in the form of electronic gift cards ranging in$to $They cards were all delivered to the electronic wallet in the app as expectedHowever, out of cards have $for the balanceThere was also a delay in the cards coming through so I called my credit card company to see if the charges went through and they hadn’t so I ordered more and then the other orders went through laterSo instead of getting about $80” in gift cards I am now getting $for charges on my credit card totaling $But of thaose cards a total of $is missing on a total of nine cardsI emailed and they said reply with confirmation number or email addresses which I did on June These were irk galley ordered June and I had emailed thenI have received no response since and have emailed multiple timesI also call
Like many I too sold a card to Cardpool thinking the A+'grade the Revdex.com gave them made them legitI choose to electronically enter the info with a [redacted] gift card return as they stated the usual pay out was a day, possibly two during the holiday seasonWell a week later and I'm still in review and no answer when I email them asking what the situation isIt's amazing that they'd get the backing of the Revdex.com with no customer serviceEven more of a joke is I'm still constantly getting emails asking them to refer them to friends
I sent 11 gift cards worth $550 to Cardpool company. On August 24, 2016, they said they can't process the cards and will send me back the cards. They mailed me back the cards without any insurance in the mail, just a regular certified mail. When I received the envelope at Post Office on September 6, 2016, the envelope has been open on one side of the envelope with 4 gift cards left worth $200. The Post Office denied the claim as the mail was not insured. I requested cardpool to file claim on their end and help me with the claim. However, the representative denied to help me through email. My order # is [redacted] .
The website stated that purchased giftcards would be available instantlyPurchased two cards, neither were available instantlyThe first took over hours and the second took around hoursThis business does not live up to their advertised services and their customer service is poorI would recommend using one of the other giftcard sites
I sold a gift card to Cardpool On 12/28/On 01/07/2018, I sent an email to their customer service asking why I haven't received the payout as it's been days after I sold the gift cardOn 01/12/2018, after days of no response, I sent a follow up email again asking why I still haven't received the payoutOn 01/17/2018, I sent a third email again asking what's going on and why they haven't responded to my former emailsConsidering it's well over the 7-days they claimed I should receive a check, and with no responses from their customer service after three attempts within the span of days, I believe cardpool has scammed me into selling my gift card to them in hopes of receiving a check
I sent almost $in gift cards to Cardpool with the promise of a check for $I shipped the cards first class mail with their prepaid shipping label which [redacted] claims on their website takes 1-business daysdays later I finally was able to reach someone from Cardpool through [redacted] of all places who claim they never received my card and she is now ignoring my messagesThey have no phone number listed and are not answering emailsAt this point I am about to seek an attorney even if I don't get a single dime out of it
Christmas Day, I received a $ [redacted] gift card that I did not wantI contacted Cardpool on January 2, and provided the card number as well as my own pertinent dataCardpool Transaction#: [redacted] I agreed to accept a $payout in exchange for the $ [redacted] card...they were to send me a checkso agreed to pay them a whopping $fee for the convenience of receiving a check quicklyIt has now officially been weeksI’ve sent numerous emails only to get automated replies (except for one response on 1/saying the check was being sent)I just want my paymentI’d like to have a larger payout, but if the check has already been sent, I’ll just be relieved to see my moneyWhen you’re lucky enough to get a live agent on the phone, they have ZERO information regarding status, date mailed, etcPlease help me get the monies as agreed with Cardpool
I ordered discounted gift cards from this firm several weeks agoThey cost me $After weeks from the ship date, I contacted Cardpool and asked for the status of my orderCardpool claims that all seven gift cards were used at a [redacted] store about miles from my homeI never received the gift cards nor have I ever used the [redacted] store they claimed redeemed the gift cardsAbout weeks ago, I had the same situation with CardpoolI ordered about gift cards for nearly $and they were never deliveredafter a great deal of prodding from me, they refunded my purchare priceNo reason for the non delivery was offered to meI thought the firm simply forgot to ship the itemI continued to order the gift cards and had no further problems until nowThe company will not provide any proof of deliveryI am working with my credit card company to resolve the problem