on 04/10/2018, I placed order number [redacted] at cardpool.com, the order contained Electronic Gift CardsThe Electronic gift cards were delivered to my email on 04/11/2018, upon checking the balance, I found that out of the gift cards were invalidI emailed [redacted] on 04/11/2018, 04/13/2018, and 04/16/2018, I never received a response from Cardpool
I've read many negative reviews of selling gift cards to Cardpool.com however I wanted to make sure a positive one was left because I had the best experience selling two [redacted] gift cardsOn Friday I put my two codes in on their websiteTuesday when I got home from work the check was in my mailbox! I was surprised and the speediness and ease of the transactionI would 100% use the service again!
I sold a gift card through Cardpool and was promised payment in the form of an [redacted] gift card within 10-daysNo card came and the company does not acknowledge my email requests for resolutionCard sold on 2/21/
I sold the company a $bass pro shop gift card for a $ [redacted] card this was days ago the website said it would take business day to be emailed to me ive emailed the company twice and both times ive received an automated email response I can't get in touch with customer service I don't know what I'm supposed to do now
I sent them [redacted] gift card and they never sent me email with [redacted] e-card that supposed to me a payment for my gift cardThey sent me the confirmation that they got my gift card in August 30, promising that they will email me a brand new [redacted] Gift Card within business day I still received nothing yet and I contacted them several times and every time the answer is "However, we have gone ahead and resent the gift card codes to your email address today"(Transaction [redacted] )
On 12/26/I sold gift cards to this businessThey took the information for my [redacted] giftcard online, and sent me a shipping label to send in the other twoOn 12/27/I mailed my other cards to [redacted] ***My account online with CardPool still says “in review.” I’ve taken it up with the post office to see if my envelope went missing as I was not provided with a tracking numberThat was no helpI contacted CardPool many times to see if my envelope had at least been received, and they will not respondI have used their customer support email, [redacted] and [redacted] On [redacted] they saw my response, but did not engageI would like them to at least release the [redacted] giftcard back to me, as I still physically have the cardIf the other two were lost in the mail, then that is no ones faultBut not responding for the amount of time I’ve waited for confirmation is ridiculousIf I chose to use the [redacted] giftcard, CardPool will consider me as selling a f
My wife and I were looking to sell $movie gift cards we received for a theater that is not in our areaWe chose Cardpool [redacted] based on the ratings we saw posted as well as the A+ Revdex.com ratingUpon reading the information, we entered the gift card numbers into the site to redeem for an "instant [redacted] giftcard" that would be emailed within hourWe were also asked to confirm a credit card number for security against a gift card that may have already been redeemedWe submitted everything and received a confirmation email stating a different fact from the site: that the gift card for [redacted] may take up to business day to receive via emailWe were ok with that, but it has now been daysThe cards were submitted on December 30thMy wife sent an email to their support email address inquiring about the $ [redacted] gift card we were to receiveAn automatic email was generated stating the following: ""Thanks for getting in touch with us! We have received your email and will get
I bought a [redacted] that wasn't allowing me to redeem when I tried to check outCalled the customer service and they said the card was usedThey saw that it was clearly not me who made the transaction as the address was a different state and to contact cardpoolI contacted carpool by emailing timesTwice in December 29th and once on December sixthI also have called their support number three (at this point?) times! I left several voicemails with my cell to call me backThis was all to save percentIf carpool doesn't make this right, I can't trust them with any purchaseI checked out as a guest anywayJust must be how they treat guestsI disputed the transaction but my bank will not refund me, as far as I knowThey said to contact carpool againBut I have even had one interaction with them
I'm a teacher and for Teacher Appreciation Day, I received from a parent a gift card of $at Olive GardenI decided to sell it on Cardpool website (because I don't like Olive Garden) on May 29th (transaction # [redacted] )In the confirmation email, they write that after verifying my gift card, they will mail a check of $to my addressI received the check and put it on my Chase bank accountSince I sold electronically my gift card, I sent Cardpool an email on June 6th asking what I was supposed to do with my gift cardThey answered me a day after saying that since I opted for our electronic redemption program, I only sold them the gift card code and there was no need to send in my physical gift card by mailI could keep my physical gift card in a safe place to ensure it won't be used, and once I received notification that my payment has been sent, I could destroy the card if I chooseI opted for the second optionI already received the paiement for the transaction and so I
I am unable to contact any one to help me at CardpoolI was attempting to exchange my [redacted] gift card for an [redacted] gift card, but was unable to complete transaction for unknown reasonsI still have my original balance on my [redacted] gift card, but Cardpool is treating my [redacted] gift card as being redeemedI am unable to contact a human in order to resolve my exchange transaction
Advertising, shady risk analysis team, fake promotional codes and events, terrible customer service Problem Date: 3/21/Purchase Date: 3/21/Sales Reps: [redacted] and [redacted] Payment Amount: $Payment method: Credit Card Tried placing an order for an electronic Target gift card on their websiteUsed their advertised promo code of: [redacted] Placed the order, got the order details in my email, then had my order promptly canceled because I was "deemed" a "risk" by their risk analysis team, with no given explanationTried reaching out to their customer service team only to receive replies with no answers or resolutionsTried placing the order twice after, both times got cancelled againNo real explanation given yet againCan't even purchase their products
I wish I looked at reviews before using CardPool.comI have submitted a gift card to trade for [redacted] com gift cardI received the email with a link the next day to claim my amazon card but the link was Dead and send an email to support which within a few hours got a response of "It looks like our [redacted] payment system may have been experiencing a brief technical errorWe have asked a member of our payment processing team to look into this issue, and ensure that you receive your [redacted] payment as soon as possible." So Days so far past and yet to get another email from them as a follow up
I just purchased this $giftcard and I need to book our flights immediately to see an ailing family memberWhen I entered the gift card information from the Delivery email, I get a notice that the giftcard has a $balance I now have $tied up in this and can't afford to book while I wait for this to be resolved I am stuck with relying on a $card that is worth nothing, and the plane ticket prices may go up while I wait I have tried emailing, facebook posting, facebook messaging, and calling to get this resolved, but have no response to resolve [redacted] Order Confirmation (Order # [redacted] )
I've used cardpool more than a few times, for everything from $gift cards to Panera to thousands of dollars in gift cards to Lowe'sNever had much of a problem, until recentlyI visited a Gander Mountain store on Friday night, and had my eye on some gearSo I went to cardpool and tried to purchase some gift cards to receive a small discountThe order went through, received a confirmation, and sat patiently waiting for them to be deliveredHowever, about hours later I received an email stating that the risk management department cancelled my orderThat's it, no explanation, no question, no follow ups or confirmations of anythingJust cancelledI have two big complaints about thisFirst, I've used cardpool many times, and have never had a problemI used the same account info, the same credit card, email, etcIn fact, I've purchased thousands of dollars in Lowe's gift cards when I updated my appliancesSo why all of a sudden is this time different? Secondly, if they suspected something, why wouldn't have cardpool given me a call? An email? Anything?!? I know they have my numberThey called me the very first time I used themThey call everybody the first timeSo why couldn't they have called and said there was a problem? Or that something was off? NopeNadaJust cancel my orderThen the strange thing is, the very gift cards I was trying to purchaseThey all aren't available when I immediately went and lookedI believe they sold them to somebody else, and I was the unlucky fellow who got the order cancelledIn any event, I wrote cardpool complaining, and told them that I'd like to close my account if they were using shady business practices, and they closed my accountNo questions asked, no we'll make it up to you since you've been a good long term customer, just see-yaI will NEVER use cardpool againThere are better options
I mailed $joes [redacted] gift card over ten days ago as instructed by cardpoolI just keep getting emails to send the card and they do not respond to my emailsI have sent about or emails already they seem to ignore my questions as to status of amazon gift card I was promised
I purchased a $ [redacted] gift card from them with a one year guarantee on 8/7/When I went to use it for the first time, it had been wiped outI emailed the company with this information on 3/31/and was told my complaint had been received and someone would get back to meI have emailed two more times since then asking for help with this purchase and have received no response
O august 2nd 2016, I placed and order with Carpool I received an order number along with a confirmation email and verification as to where my order would be shipped days later on the 4th I receive and email stating; 'Our risk assessment team has determined that we aren't able to process your order at this time', and that my order has been canceled and the CC not charged When I inquired as to why I was deemed a 'rick', I received the following answer 'To clarify the email that you received, each order must be reviewed and approved by our companies risk assessment department before it can be processed for paymentOur records confirm that your order was cancelled because it was rejected by our risk teamUnfortunately, due to the nature of our business, we do not currently disclose the parameters of our risk assessment.' If there is an 'application' process then that should clearly be stated on their website If they are advertising products they really don't have to sell, then that is advertising
Both my niece and I were trying to purchase the American Eagle's gift card online with cardpool [redacted] We were notified by email that our purchases were successfully completed after we enter our credit card informationHowever, on the following date of the notification, we were notified again by email that their risk assessment team has determined that they aren't able to process our orders at that timeThey've gone ahead and cancelled orders and our credit card has not been charged for the ordersIt happened total three times alreadyI would like to know the reason and I emailed their support teamHowever, I received the email from Cardpool [redacted] that they are not able to provide me the reason due to the nature of business
I had sold cardpool dollar [redacted] cards and dollar o [redacted] gift cardsI mailed them out, using their shipping label they providedI sent out the o [redacted] onea on the 18th and the [redacted] ones on the 20thI have yet to get a legit response to where my cards are, if they jave been processedI jave read horrible reviews, so I am scared that this website has scammed me out of over dollarsI purchased these from [redacted] ***The store in bellevue (nashvillr) tennessee closed downSo everything in tje store was half offI thought it was a gteat idea to ourchase multiple gift cards and sell them for cash onlineI have sent cardpool a picture of tje receipts, to prove they were legit and I had proof! So I didnt have to wait forever on the verification process since im a new sellerThey have stopped responding to my emailsIt has been weeks and I have yet to recieve an email about the status of my cards, where they are, and when my check will be mailed!
I sold a gift card to this company, but I never received payment for my gift cardI sold a $ [redacted] gift card to cardpool in FebruaryThey sent me a confirmation email with my order number and a shipping labelThey told me to send in my gift card and I would be receiving a check for $in 3-business daysI waited business days before emailing them and asking where the gift card isThey responded that sometimes there are delays and that my check should come in the mail in three weeks maxThree weeks went by and I still have yet to receive my checkThey even called to verify my identity before they claimed to issue my checkThey seemed very legitimate up until I never received paymentEvery time I email them, they skirt around my questionsI asked for tracking information or a specific date for my checks arrival and they could not provide me with thatI have read reviews of this business online recently and dozens of other people are experiencing the same problems
on 04/10/2018, I placed order number [redacted] at cardpool.com, the order contained Electronic Gift CardsThe Electronic gift cards were delivered to my email on 04/11/2018, upon checking the balance, I found that out of the gift cards were invalidI emailed [redacted] on 04/11/2018, 04/13/2018, and 04/16/2018, I never received a response from Cardpool
I've read many negative reviews of selling gift cards to Cardpool.com however I wanted to make sure a positive one was left because I had the best experience selling two [redacted] gift cardsOn Friday I put my two codes in on their websiteTuesday when I got home from work the check was in my mailbox! I was surprised and the speediness and ease of the transactionI would 100% use the service again!
I sold a gift card through Cardpool and was promised payment in the form of an [redacted] gift card within 10-daysNo card came and the company does not acknowledge my email requests for resolutionCard sold on 2/21/
I sold the company a $bass pro shop gift card for a $ [redacted] card this was days ago the website said it would take business day to be emailed to me ive emailed the company twice and both times ive received an automated email response I can't get in touch with customer service I don't know what I'm supposed to do now
I sent them [redacted] gift card and they never sent me email with [redacted] e-card that supposed to me a payment for my gift cardThey sent me the confirmation that they got my gift card in August 30, promising that they will email me a brand new [redacted] Gift Card within business day I still received nothing yet and I contacted them several times and every time the answer is "However, we have gone ahead and resent the gift card codes to your email address today"(Transaction [redacted] )
On 12/26/I sold gift cards to this businessThey took the information for my [redacted] giftcard online, and sent me a shipping label to send in the other twoOn 12/27/I mailed my other cards to [redacted] ***My account online with CardPool still says “in review.” I’ve taken it up with the post office to see if my envelope went missing as I was not provided with a tracking numberThat was no helpI contacted CardPool many times to see if my envelope had at least been received, and they will not respondI have used their customer support email, [redacted] and [redacted] On [redacted] they saw my response, but did not engageI would like them to at least release the [redacted] giftcard back to me, as I still physically have the cardIf the other two were lost in the mail, then that is no ones faultBut not responding for the amount of time I’ve waited for confirmation is ridiculousIf I chose to use the [redacted] giftcard, CardPool will consider me as selling a f
My wife and I were looking to sell $movie gift cards we received for a theater that is not in our areaWe chose Cardpool [redacted] based on the ratings we saw posted as well as the A+ Revdex.com ratingUpon reading the information, we entered the gift card numbers into the site to redeem for an "instant [redacted] giftcard" that would be emailed within hourWe were also asked to confirm a credit card number for security against a gift card that may have already been redeemedWe submitted everything and received a confirmation email stating a different fact from the site: that the gift card for [redacted] may take up to business day to receive via emailWe were ok with that, but it has now been daysThe cards were submitted on December 30thMy wife sent an email to their support email address inquiring about the $ [redacted] gift card we were to receiveAn automatic email was generated stating the following: ""Thanks for getting in touch with us! We have received your email and will get
I bought a [redacted] that wasn't allowing me to redeem when I tried to check outCalled the customer service and they said the card was usedThey saw that it was clearly not me who made the transaction as the address was a different state and to contact cardpoolI contacted carpool by emailing timesTwice in December 29th and once on December sixthI also have called their support number three (at this point?) times! I left several voicemails with my cell to call me backThis was all to save percentIf carpool doesn't make this right, I can't trust them with any purchaseI checked out as a guest anywayJust must be how they treat guestsI disputed the transaction but my bank will not refund me, as far as I knowThey said to contact carpool againBut I have even had one interaction with them
I'm a teacher and for Teacher Appreciation Day, I received from a parent a gift card of $at Olive GardenI decided to sell it on Cardpool website (because I don't like Olive Garden) on May 29th (transaction # [redacted] )In the confirmation email, they write that after verifying my gift card, they will mail a check of $to my addressI received the check and put it on my Chase bank accountSince I sold electronically my gift card, I sent Cardpool an email on June 6th asking what I was supposed to do with my gift cardThey answered me a day after saying that since I opted for our electronic redemption program, I only sold them the gift card code and there was no need to send in my physical gift card by mailI could keep my physical gift card in a safe place to ensure it won't be used, and once I received notification that my payment has been sent, I could destroy the card if I chooseI opted for the second optionI already received the paiement for the transaction and so I
I am unable to contact any one to help me at CardpoolI was attempting to exchange my [redacted] gift card for an [redacted] gift card, but was unable to complete transaction for unknown reasonsI still have my original balance on my [redacted] gift card, but Cardpool is treating my [redacted] gift card as being redeemedI am unable to contact a human in order to resolve my exchange transaction
Advertising, shady risk analysis team, fake promotional codes and events, terrible customer service Problem Date: 3/21/Purchase Date: 3/21/Sales Reps: [redacted] and [redacted] Payment Amount: $Payment method: Credit Card Tried placing an order for an electronic Target gift card on their websiteUsed their advertised promo code of: [redacted] Placed the order, got the order details in my email, then had my order promptly canceled because I was "deemed" a "risk" by their risk analysis team, with no given explanationTried reaching out to their customer service team only to receive replies with no answers or resolutionsTried placing the order twice after, both times got cancelled againNo real explanation given yet againCan't even purchase their products
I wish I looked at reviews before using CardPool.comI have submitted a gift card to trade for [redacted] com gift cardI received the email with a link the next day to claim my amazon card but the link was Dead and send an email to support which within a few hours got a response of "It looks like our [redacted] payment system may have been experiencing a brief technical errorWe have asked a member of our payment processing team to look into this issue, and ensure that you receive your [redacted] payment as soon as possible." So Days so far past and yet to get another email from them as a follow up
I just purchased this $giftcard and I need to book our flights immediately to see an ailing family memberWhen I entered the gift card information from the Delivery email, I get a notice that the giftcard has a $balance I now have $tied up in this and can't afford to book while I wait for this to be resolved I am stuck with relying on a $card that is worth nothing, and the plane ticket prices may go up while I wait I have tried emailing, facebook posting, facebook messaging, and calling to get this resolved, but have no response to resolve [redacted] Order Confirmation (Order # [redacted] )
I've used cardpool more than a few times, for everything from $gift cards to Panera to thousands of dollars in gift cards to Lowe'sNever had much of a problem, until recentlyI visited a Gander Mountain store on Friday night, and had my eye on some gearSo I went to cardpool and tried to purchase some gift cards to receive a small discountThe order went through, received a confirmation, and sat patiently waiting for them to be deliveredHowever, about hours later I received an email stating that the risk management department cancelled my orderThat's it, no explanation, no question, no follow ups or confirmations of anythingJust cancelledI have two big complaints about thisFirst, I've used cardpool many times, and have never had a problemI used the same account info, the same credit card, email, etcIn fact, I've purchased thousands of dollars in Lowe's gift cards when I updated my appliancesSo why all of a sudden is this time different? Secondly, if they suspected something, why wouldn't have cardpool given me a call? An email? Anything?!? I know they have my numberThey called me the very first time I used themThey call everybody the first timeSo why couldn't they have called and said there was a problem? Or that something was off? NopeNadaJust cancel my orderThen the strange thing is, the very gift cards I was trying to purchaseThey all aren't available when I immediately went and lookedI believe they sold them to somebody else, and I was the unlucky fellow who got the order cancelledIn any event, I wrote cardpool complaining, and told them that I'd like to close my account if they were using shady business practices, and they closed my accountNo questions asked, no we'll make it up to you since you've been a good long term customer, just see-yaI will NEVER use cardpool againThere are better options
I mailed $joes [redacted] gift card over ten days ago as instructed by cardpoolI just keep getting emails to send the card and they do not respond to my emailsI have sent about or emails already they seem to ignore my questions as to status of amazon gift card I was promised
I purchased a $ [redacted] gift card from them with a one year guarantee on 8/7/When I went to use it for the first time, it had been wiped outI emailed the company with this information on 3/31/and was told my complaint had been received and someone would get back to meI have emailed two more times since then asking for help with this purchase and have received no response
O august 2nd 2016, I placed and order with Carpool I received an order number along with a confirmation email and verification as to where my order would be shipped days later on the 4th I receive and email stating; 'Our risk assessment team has determined that we aren't able to process your order at this time', and that my order has been canceled and the CC not charged When I inquired as to why I was deemed a 'rick', I received the following answer 'To clarify the email that you received, each order must be reviewed and approved by our companies risk assessment department before it can be processed for paymentOur records confirm that your order was cancelled because it was rejected by our risk teamUnfortunately, due to the nature of our business, we do not currently disclose the parameters of our risk assessment.' If there is an 'application' process then that should clearly be stated on their website If they are advertising products they really don't have to sell, then that is advertising
Both my niece and I were trying to purchase the American Eagle's gift card online with cardpool [redacted] We were notified by email that our purchases were successfully completed after we enter our credit card informationHowever, on the following date of the notification, we were notified again by email that their risk assessment team has determined that they aren't able to process our orders at that timeThey've gone ahead and cancelled orders and our credit card has not been charged for the ordersIt happened total three times alreadyI would like to know the reason and I emailed their support teamHowever, I received the email from Cardpool [redacted] that they are not able to provide me the reason due to the nature of business
I had sold cardpool dollar [redacted] cards and dollar o [redacted] gift cardsI mailed them out, using their shipping label they providedI sent out the o [redacted] onea on the 18th and the [redacted] ones on the 20thI have yet to get a legit response to where my cards are, if they jave been processedI jave read horrible reviews, so I am scared that this website has scammed me out of over dollarsI purchased these from [redacted] ***The store in bellevue (nashvillr) tennessee closed downSo everything in tje store was half offI thought it was a gteat idea to ourchase multiple gift cards and sell them for cash onlineI have sent cardpool a picture of tje receipts, to prove they were legit and I had proof! So I didnt have to wait forever on the verification process since im a new sellerThey have stopped responding to my emailsIt has been weeks and I have yet to recieve an email about the status of my cards, where they are, and when my check will be mailed!
I sold a gift card to this company, but I never received payment for my gift cardI sold a $ [redacted] gift card to cardpool in FebruaryThey sent me a confirmation email with my order number and a shipping labelThey told me to send in my gift card and I would be receiving a check for $in 3-business daysI waited business days before emailing them and asking where the gift card isThey responded that sometimes there are delays and that my check should come in the mail in three weeks maxThree weeks went by and I still have yet to receive my checkThey even called to verify my identity before they claimed to issue my checkThey seemed very legitimate up until I never received paymentEvery time I email them, they skirt around my questionsI asked for tracking information or a specific date for my checks arrival and they could not provide me with thatI have read reviews of this business online recently and dozens of other people are experiencing the same problems