Main Street Renewal LLC

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Regards, [redacted]

Absolutely the worst to deal with.....DO NOT RENT from these people. 3-6% rent increases every year is RIDICULOUS, claiming property taxes, inflation and maintenance costs.

Good morning, A voicemail was left for Ms. [redacted] yesterday and we are waiting on a return call to address the issue. Thank you, Yolanda Ramirez Risk Management & Insurance Coordinator [redacted]00 • Austin, TX 78759 [redacted]

Terrible experience with Mainstreet Renewal specifically Spencer Lindhal Terrible customer service... Not responsive at all... Very rude.

Complaint: [redacted]
I am rejecting this response because:  This is not resolved yet.  I will wait for someone to contact me within the stated 48 hours and decide whether or not it is satisfactory or not.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: I do thank you all for what u are doing I am still awaiting a call in regards to.the bal and payment they removed the bal because of miss communication however will be in contract with [redacted] so that we can make sure we resolve this in a timely matter thanks for the help
Regards,
[redacted]

I will get with the branch about the mis-communication and lack of good customer service but it looks like we have or are in the process of refunding the application fee.  Can you tell me what, additionally, the prospect is wanting as a desired outcome?  I cannot...

tell by the claim.  Please adivse. 
Thank you!

Complaint: [redacted]
I am rejecting this response because: I have repeatedly been told that someone would be contacting me since the beginning of these issues and I am still waiting.  Three days ago it would be 48 hours.  For the last few weeks I have left voicemails, messages and even faxed [redacted] in the Texas office to no avail.  All responses throught the resident portal are never responded too in a timely fashion and then I am notified that the repairs have been forwarded for a work order and will be contacted which I never am.  I am beginning to think this issue may need to escalate to the next level for a resolution.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:  
Good morning!  I’m just letting you know, it’s been over 2 days, and Main Street Renewal has yet to contact me.  
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:
I have been told since JULY that someone would be in contact with me and still have heard NOTHING! 
Regards,
[redacted]