Mars Petcare US, Inc.

Please be assured the email address below has been completely removed from Real Simple and Time Incnewsletter and email files: ***We apologize to *** *** for any inconvenience

Please see attached copy of the endorsed refund check. Thank you

Dear Revdex.com Mediation Department:Thank you for forwarding *** *** concerns regarding ALL YOU magazine which has ceased publication. Please be assured a refund has been processed to *** *** for the remaining unserved issues for the ALL YOU subscription. We certainly apologize
to *** *** for any inconvenience she may have experienced.Sincerely,Time Inc

Dear Revdex.com Mediation Department:Thank you for forwarding *** ***'s concerns regarding SPORTS ILLUSTRATED, a Time Incpublication. I appreciate this opportunity to be of assistance.First of all, I would like to apologize to *** *** for any inconvenience he may have experienced.
According to our customer transaction records, *** *** accepted the special promotion for SPORTS ILLUSTRATED on July **, when a purchase was made at a Finish Line store. Once a purchase is made at Finish Line, a Finish Line clerk provides the customer with a brochure describing the benefits of the automatic renewal program and offers the customer months risk free of Sports Illustrated Magazine. At checkout, the customer must sign the electronic signature pad that states he or she understands that their credit card/debit card and billing information will be sent to SPORTS ILLUSTRATED and that the magazine subscription will then automatically renew. We also send a reminder notice to customers soon after an order is received explaining the program again. Both the brochure and the reminder notice list a toll-free number for anycancellations. The toll-free number is also listed on the credit card/debit card statement that includes the subscription charge. Please note that customers are given an opportunity to cancel this subscription at any time. Indeed, an number is included in the customer’s credit card/debit card statement for that purpose.In any event, the magazine subscription was cancelled on October **, and a full refund was issued. Similarly, according to our records, *** *** accepted another special promotion for SPORTS ILLUSTRATED on February *** when a purchase was made at a Finish Line store. Please be assured the subscription was cancelled on June *, and a full refund issued. For your records, enclosed is a copy of the electronic signatures for SPORTS ILLUSTRATED magazine for *** *** as provided by Finish Line. If you have any questions or require further assistance, please feel free to contact me directly.Sincerely,*** *** *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

According to our colleagues at SI Play, they received confirmation from *** *** (of Wabash Football League) that the refund went through on October **, in the amount of $2,Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved.I received a check for a full refund todayThis complaint has been resolved
Sincerely,
*** ***

Dear Revdex.com Mediation Department:Thank you for forwarding *** *** ***'s concerns regarding PEOPLE Magazine, a Time Incpublication. I appreciate this opportunity to be of assistance.First of all, we would like to apologize to *** *** for any inconvenience she may have experienced.
According to our records, we received instructions to process a PEOPLE magazine subscription order on December *, 2015. For your reference, attached is a copy of the order card mailed back to us. Since the term/rate choice was not indicated, the order was put on file at the lowest term/rate of issues. Our records show that payment was not received for this order.In any event, we have cancelled all billing efforts internally. In addition, we have instructed North Shore to cease billing efforts as well. Please be assured this matter has not and will not affect *** ***'s credit rating. Finally I will instruct our customer service team to process a 6-month complimentary PEOPLE magazine subscription for *** ***. Sincerely,Betsy L***, Time Inc

Dear Revdex.com Mediation Department: Thank you for forwarding *** ***'s concerns regarding ALL YOU magazine which ceased publication in December 2015. Please be assured a refund has been processed to *** *** for the remaining unserved issues of the ALL YOU
subscription. We certainly apologize to *** *** for any inconvenience she may have experiencedSincerely,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
*** *** *** ***
***
*** *** *** *** *** **
*** ***
*** Last week I filed a complaint regarding the magazine All You for failing to refund my money I just received my refund in the mail I apologize, I can't find the email you had sent me about getting in touch with you if this matter gets resolved I thank you for your help getting my refund *** *** *** *** *** *** *** ***

Dear Revdex.com Mediation Department:Thank you for forwarding Michelle Lee Miller's concerns regarding ALL YOU magazine which has ceased publication. Please be assured a refund has been processed to *** *** for the remaining unserved ALL YOU issues. We certainly apologize to *** *** for
any inconvenience she may have experienced.Sincerely,Time Inc

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Dear Revdex.com Mediation:This is in response to *** ***'s additional concerns:1) they're flat out lying about the address 2) I called to request cancellation and to confirm no auto renewal 3) I further emailed and requested cancellation.1) We received notification from the ** *** *** regarding *** ***'s new address; and 3) The Cooking Light subscription order has been removed from the automatic renewal program and has been cancelled.Again please extend our sincerest apologies to *** ***. Thank you.Time Inc

Dear Revdex.com Mediation Department: Thank you for forwarding Dixie Smith's concerns regarding ALL YOU magazine which ceased publication in December 2015. Please be assured a refund has been processed to Dixie Smith for the remaining unserved issues of the ALL YOU subscription. We certainly
apologize to Dixie Smith for any inconvenience she may have experiencedSincerely,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Dear Revdex.com Mediation:Thank you for forwarding *** ***'s concerns regarding her World Series order. Please be assured the second copy has been shipped. We certainly apologize for the delay and any inconvenience *** *** may have experienced.Sincerely,Betsy L***, Time
Inc

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I have a receipt/ money order in front of me herePlease let me know where to send a copy of my receipt as proofPerhaps other have nothing better to do than make dishonest allegations but I am not of themI want what's fair and rightI don't know about you but $is not pocket change.Sincerely,*** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Thank you for forwarding *** *** concerns regarding Time Inc., publisher of TIME and MONEY magazines, which has been forwarded to me for handling. I appreciate this opportunity to be of assistance. Dear Revdex.com Mediation Department:Thank you for forwarding *** *** ***
concerns regarding PEOPLE, a Time Incpublication. I appreciate this opportunity to be of assistance.First of all, I would like to apologize to *** *** for any inconvenience he may have experiencedAccording to our subscriber records, we received instructions to process a PEOPLE magazine subscription on June *, 2015, which was part of an automatic renewal program. The 58-issue order for $was received online from the email address ***Customers are informed of the terms of the offer when they respond to the promotion. Under the terms of the program, the subscription would continue unless we are notified to cancel. Consumers are never under any obligation to renew and may cancel at any timeIn fact a reminder is sent to consumers several weeks prior to renewal in order to give them an opportunity to cancel the subscription before their account is charged or billed. As stated in the promotion, the subscription would be renewed unless we received notification to cancel. Therefore, the PEOPLE subscription renewed on May **, 2016. In any event, please be assured the PEOPLE subscription has been cancelled and a full refund of $has been issued.If I can be of further assistance, please feel free to contact me directlySincerely,Betsy L***, Time Inc. People magazine renewed my People magazine subscription without my authorizationThey used my credit card information to deduct $from my bankPeople customer service claims this was a program they have of automatic renewal of subscriptionsBut I never signed up for this service

Dear Revdex.com Mediation Department:Thank you for forwarding *** *** *** concerns regarding ALL YOU magazine which has ceased publication. Please be assured a refund has been processed to *** *** for the remaining unserved issues of the ALL YOU subscription. We certainly
apologize to *** *** for any inconvenience she may have experienced.Sincerely,Time Inc

Dear Revdex.com Mediation:I forwarded *** ***s additional concerns to our Finance department in Time Customer ServiceAfter checking again, our records continue to show: an authorization for $on January ***, a deposit of $which included an authorization reversal, then a refund of $on January ***. There was no other actual charge aside from $86.83.If *** ***'s records do not correspond with our records, we ask that she provide a copy of part of her credit card statement reflecting the charges she claims. Upon receipt, we will be glad to revisit this matter and assist *** *** further.Thank you.Sincerely,Betsy L***