Maxima E-Commerce Holdings

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

We apologize for the inconvenienceDue to a high demand of our product around holiday season we experienced some inventory issues, however, the customer has received the product, here is the tracking information [redacted]

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved. Sincerely, [redacted]

Due to the inventory issues, we weren't able to sent the pair of shoes the customer ordered, that is why we had to cancel her order. The customer has been refunded for their purchase. Unfortunately our company doesn't give free merchandise as the customer wanted this to be resolved. She can place a... new order for the styles that are available.

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: It is absolutely impossible that I received all of the shoes I ordered I would not be ***et about you ruining my wedding and I would not be spending so much of my valuable time 2-months after the wedding fighting this case if I received all of the shoes! Either your records are incorrect or someone at [redacted] has stolen the shoes Either way, they are not in my possession and never have been, which puts the responsibility of delivery on the company that uses [redacted] in the first place This is an absolutely unacceptable response and your customer service is terrible This is not a good way of doing business, hence why I have involved the Revdex.com! Your company has attempted to pull a fast one on me and others and I am not going to stand for it I will never recommend your company to anyone In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

You should have the new shoes shipped to you within 3-business day of the non working shoes delivery Thank you, Hoverkicks

I bought a genesis tomahawk skatebaord from this company and now there is no contact info available anywhere. I need a teplacement remote controller and a battery charging cord. Onreaponse from any emails submitted

Due to holiday inventory issues we couldn't process all the ordersThe customer was refundedPlease see the documentation attached

Due to unexpectedly high demand for our product, we encountered severe inventory issues around holidaysOur customer service team worked on the clock to resolve all the issues The product was delivered to a customerThe tracking number is ***

Revdex.com: Late yesterday I received notice that my order has shippedThey informed me that they filled my order in response to your forwarding of my complaintStill no apology but at least I should have the shoes for Christmas.
I have reviewed the response made by the
business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
*** *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I went to the portal to receive the new battery, but the portal wouldn’t allow me get the replacement. The notification read Sorry, we are unable to process your requestYour item is no longer within the day return policy. I clicked on the Create Request button, but it did nothing. Please let me know how to proceed.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been
resolved because:
[Your Answer Here]
As I tried to tell them on the phone and via chat, days is a ridiculously short return/warranty period, completely out of line with the product I have worn the shoes for less than sessions total (perhaps hours per session, no more)To have them malfunctioning after so little use indicated defective or shoddy work Further, when I tried to discuss this with the customer service representative (Robert) on the phone, he *repeatedly* hung up on me, which is rude and unprofessional At the least, I want others to learn from my misfortune, and to realize that the company is not worth dealing with I'd like a replacement for defective shoes, or my money back.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:At this time, I have not been contacted by Maxima E-Commerce Holdings LLC regarding complaint ID ***.Sincerely,*** ***

Revdex.com:At this time, my complaint, ID *** regarding Maxima E-Commerce Holdings LLC has been resolved
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,
*** ***

Revdex.com:
At this time, I have not been contacted by Maxima Apparel regarding complaint ID ***
Sincerely,
*** ***

We are sorry, but we can not repair your shoesThe pair you have gotten, could not be the manufacturer defect since you wore it for a few weeksYou are outside of your warranty policy, we can not satisfy your request

The customer recived a full refundSee the documentation attached

Revdex.com:
I have resolved complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

The order has been refunded, and 15% restocking fee was charged as per terms and conditions

Revdex.com:At this time, I have not been contacted by Maxima E-Commerce Holdings LLC regarding complaint ID ***.Sincerely,*** ***