McDonald's

For *** *** He only received one box from us, and only charged for one boxHe canceled his subscription, and a refund was processed for himThat is the reason why he only received one box and charged only onceThe second order wan't shipped out due to the refund that was processed for himLet me know if you need any other information from me

Response sent to client 9/*/

Service was performed and issues occurred within the day warranty policy but further service was denied
On May 21, 2018, All Kind Door Services Ltdcame out to fix my Shutter doorService was performed and I was billed $Eight days later, the door broke and the company refused to come and fix it - a direct breach of their day warranty policyThey indicated that the door was too old for them to fix; yet they performed the initial service with no complaintThe manager was rude and refused to honour his own policy

November 24, 2015Dear *** *** ***,It is our understanding that the Revdex.com received a complaint about our business with an ID of ***According to the customer statement, one of the sandwiches in his order had a bite taken out of itWe have looked into this matter,
watching Store surveillance on the date in question and there is no footage that confirms this statement.With some research, we discovered that the person with this grievance is the father of one of our employeesWe have reached out to the employee for more information but they have not responded or reported for workWe hope that the Revdex.com agrees that under the questionable circumstances, especially with no supporting evidence, this matter should be disregardedWe feel that we have done our due diligence and that this issue should not reflect poorly on our business.Hope H

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

McDonald’s *** *** *** *** ** ***Revdex.com*** *** *** *** *** ** ***Date: 05-04-2016 Response to customer complaint ID #***
To whom it may concern:
An attempt has been
made to contact the customer McDonald’s takes these matters very seriously and we are investigating the customer’s allegations This issue will be addressed in accordance with our company policies

Please find attached Ms***'s order form Please note the item "Personal Service and Filing of Proof of Service." Please note the item is not circled or otherwise noted as being ordered Please note the other items on the form which are marked as ordered
Ms*** did not order or pay for CLP to personally serve the uncontested divorce petition and summons on her spouse.
The order form is crystal clear in what services are available and what services she ordered.
Rather than accept responsibility for the service of her spouse (which is her responsibility), she blames our company in this Revdex.com forum.
We have attempted to help Ms*** again and again, including by providing her with specific acknowledgement forms to have signed by her spouse We have gone above and beyond with our efforts to help Ms***
Unfortunately, she doesn't seem to understand that if she doesn't order and pay for a service, the company is not responsible for providing the service

We have verified that the refund has been submitted for youDue to data transfer on our end the refund did not process when it was submitted the first timeWe do apologize for thatIf you do not receive the refund in the next 1-business, please contact us

We made two repairs to the air conditioning system on Mr*** vehicle. The first repair was replacing a seal on a fitting at the accumulator assemble. The second repair was replacing the low side schrader valve on the accumulator assemble. I spoke with our service consultants
and to the best of my understanding Mr*** was in recently with the air conditioning not working again and was not willing to pay for diagnoses to determine if the problem was related to our recent repair.To help resolve this situation I will be willing to diagnoses the current air conditioning problem at no charge, and repair it at no charge if it is from one of the area’s that we previously repaired. If there are other leaks or repairs needed Mr*** can decide if he would like to authorize these repairs

We did take Mr***'s complaint very serious and offered him the coupons for his inconvenience as it is easier to get the coupons out to him in the mail. A cash refund must be pick up from the corp office. Mr*** can bring his receipt to the corporate headquarters at North Teutonia Ave, Milwaukee, WI-Monday-Friday between 9a-4p he will be provided a refund

I would like to inform everyone about this McDonald's restaurantI went there and was given a counterfeit $bill among my change I paid with a $bill then with the change I went to another store and was told the $bill was fake!!!! I complained twice on McDonald's websiteThe first person that contacted me said he would view the surveillance and get back to me He also said the employees are trained to detect counterfeit moneyHe also said there was a case similar months ago I haven't heard from this person sinceI complained again through the McDonald's website for the second time and still nothingSo to anyone that goes to this McDonald's restaurant be very careful especially if you pay by cash!!!
Thank you

I saw a rat after I got my food and the employees acted as if that was a regular thing to seeI wanted my money back and didn't want the food no longerThe manager acting as if I was making it up and didn't want to refund my money but did after about mins of arguingI'll never go back there again

I counted flies in the store while I was there eating breakfastIt was disgustingThey were flying around everywhere and one even landed on my foodThe floor is always sticky and I've seen spiders crawling aroundDISGUSTINGThe workers don't even seem to care that there are flies everywhere

Response sent to the client on 4/**/

Response emailed to client on December **,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I
appreciate the letter I received from HSBC about my complaint, dated July *, However, this letter contains incorrect statementIt stated that my application on November *, "was not submitted"I have definitely submitted the application online (please refer to the attachment - Application Summary, which was the final summary I got during the online application process)My account has been "preapproved" based on the attachmentAccording to the instructions on the summary, I have sent on the signed signature card, and have completed all that was instructedHowever, HSBC promised that someone will contact me in hours after my submission of application, but I have never been Besides, I have not received the "reminder email", mentioned in the Summary
I waited and waited, for more than one monthFinally I did not want to wait and called up on December ** so that my account was finally approvedI don't know what happened to my application between Nov * and Dec **, but I am sure that:(1) I did nothing wrong, and it was not my fault;(2) I have submitted my application on Nov *, and fulfilled all instructions.It is HSBC's problem that my submitted application was not taken care ofBesides, on Dec **, when I called HSBC and have the accounted approved, the customer representative promised that she will put on note on the account and honor the bonus of $350, if I fund the account with $10K in about two weeks, and fulfill other requirements, which I didHSBC should mean what HSBC promisedPlease do not fool customers around.Here, I still ask that (1) $posted on my account and (2) written apology from HSBC
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

We will be sending via Fed-X to the consumer both the refund check and the license/tabs

February 6, 2017Mr*** *** *** ** **
*** ** ***Dear Mr***:Thank you for taking the time to share your recent experience at the McDonald's located at *** *** ** **As the Area Supervisor of this restaurant, I hope you will accept my apology for your
unsatisfactory experienceI made several attempts to speak with you personally, but I was not successful in reaching you.Let me assure you that food quality and safety are among our highest prioritiesWe are committed to providing only the highest quality and safest productsI'm sorry you feel we have let you downPlease be assured, I am following up at my restaurant to address this issue.Your call serves as a valuable reminder that our customers are our number-one priorityWe truly appreciate your feedback and apologize that we did not meet your expectations.Again, thank you for taking the time to share your experience with usWe hope to have the opportunity to serve you again.Sincerely,Rosa R***McDonald's Area Supervisor McDonald'sEnclosure: Arch Card / CN: Revdex.com

Another copy of our response issued on December **, has been mailed out today for review