McDonald's

Response issued to client 01/**/

Complaint:
I am rejecting this response because:On 2/21/windows were installed at my home as per agreement with Bella View Windows & DoorsAs the owner of the house I expected a first class jobThe agreement per the contract did not include any repair work.During the installation one set of shutters fell off the wallIt was re-attached by the installer to the wallNote: This is clearly a repair job AND should not have occurredNo authorization of such was given.In the initial meeting with the company owner he told me that the French door windows could be wet sanded to remove the scratches of the windowsThe French doors were installed in November of At that time stained the doors and in the process placed blue tape around the windows and inadvertently did not remove the tape immediately after a proper drying timeThe stain had seeped through on the glass and tried to remove the stain with solution but was not successful and was left with ScratchesThis was years agoFor the record no blue tape has been placed on the windowsThis is absolutely and positively a true factThere was no blue tape to remove.In regards to the shutters they do not need to be painted (the original finish has proven to be a very professionally done)made an excellent investmentThe only shutters that do not open and close easily are the shutters that the Bella View Windows & Doors Company re-installed.I have been hosting International EF Students who study English for over yearsI receive a small stipend approved by the US GovernmentIt is "not" rent moneyI have students in bedrooms with in each room (never 3)They are given rules for the house especially how to care for the shutters.The only shutters that do not open and close properly are the ones in the roomThe statement about the maintenance of my house and property inappropriate and irrelevant.In a brief Conversation the installer said the windows could not be sanded as they are too smallThat contradicts the owner's original statementIn essence there are problems with the screen and the shuttersThe owner's refusal to look at the broken screenIt could have been an installation result or a manufacturing problem.The inability of you, the owner of Bella View Windows & doors, to admit the fact that your installer reattached the shutter to the wall and that is a repair and you do not do repair
Regards,
H*** ***

Although the information may not be found by doing a simple search on the website, a case would need to be opened with the agency to research. HSBC sends the funds to the agency and its up to them to post the information timely. Please open a case with the agency as directed and allow them to research the matter for you

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

The customer continues to assume that our company did zero effort to get the Milgard products serviced and replaced or correctedHis assumptions are absolutely untrue and falseFor the record, it usually takes 6-weeks for a Milgard to come out to the home and survey and service their productOur company made countless phone calls and emails to Milgard to expedite the serviceOur company persuaded to have their outside sales representers to visit the home within a matter of a few daysHer name is P*** ***P*** told us she went over all the customers concerns and expedited the service visits within 10-daysP*** did a remarkable job following up with the customers concernsThe customer became verbally abusive and P*** asked another Repto replace herIt is obvious that the complainant was unaware of the efforts that our company made to get his products servicedOur crew also reported to us that the customer observed and orchestrated every step of the installation processThe customer supervised the efforts our crews made to protect the floors and his premisesTHe crew also reported to us that the customer was verbally abusive and complained about the entire process on a daily basisOur crew put in alot or hard work and sweat to remove the exterior stucco in a two story home and install the windows, doors, and were never told by the customers that the work never told by the customer that the work was appreciatedInstead, the customer kept a diary of all the complaints and used it to withhold payment for the crew’s laborNo home improvement contractor deserves to be treated like thisOur company would like to bring closure to the customer complaint and are willing to offer the following:We will give the customer credit for the following balance that is due for the services rendered in the amount of $965.00In return, the customer accepts to drop any Revdex.com present complaint or future complaints and consider this case closed.Customer will also agree that he will not post any negative public future reviews whatsoever.If the customer refuses this offer, our company will file an immediate legal action suite, to seek damages for defamation, mental anguish, and legal reimbursements all all legal fees

Your average Mickey D's but with rude cashiers and workers
One guy got mad I asked for BBQ sauce
Did you make the sauce from scratch to get mad?
Do your job!!
Will not be back

I have enclosed a response letter dated today which I have sent to *** ***In addition a check in the amount of $ was also sent to *** *** on August 12, If you have any other questions, please don't hesitate to call me.Regards,Efren C C*** ***
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Response mailed 3/**. Please allow 3-business days to receive in the mail

The customer was contact on December 22, after we received his formal complaint from December 22, 2017. Mr*** gave a return call to the office on Friday, December 29, where he was allowed to give details of his incident. Mr*** stated that diue to the staffing issues, he
left without receiving his food or asking for a refund. At that time, Mr*** was advised that due to the time lapse, a refund would not be possible but that he would be sent promotion coupons equal to the value spent that he could use at any Milwaukee County McDonald's. He said that was fine and he still was going to try and get a refund. Mr*** was advised that the coupons would be sent in the mail today and he should received them early next week. Mr*** then called back to ask what was said about his refund and was repeatedly told that a refund may not be possible due to the time and not having the food. He said he found his receipt and he was advised that he could try but as a security measure refunds are not given after a certain length of time as we have issues with panhandlers finding receipts outside and trying to get cash back. Promotional coupons were mailed for Mr*** to receive the following items he stated were ordered at no cost to him: McChicken sandwiches, Medium Fry and Large Drink

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Response mailed to client on May *, Please allow 5-business days for mailing

Response sent to client 5/*/16. Please allow 3-business days to receive

We have received the complaint, will look into the status of the divorce paperwork, and will update the client

Response sent to client 12/**/

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ** ***

Fast becoming one of the worst McDonalds in the areaThey try to cheat the customer every chance they get They sell a double cheeseburger for a much higher price than a "McDouble" and the only difference is one piece of cheese When ordering a Mcdouble they always try to charge you for the higher priced sandwich They never give you any napkins or ketchup in the drive through They have a sign posted on how many sauces you get with chicken nuggets yet they never give you the correct amount Also they charge you for cheese yet they don't give you a discount when you order something and tell them to "hold" the cheese Very greedy ownership if you ask me and I think the employees are trained to short change you on things any chance they get

unclear as to when git card was mailed as of this date today nothing has arrive[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response because:
Regards,
*** ***

Tell us why here...The response was mail to the customer on June **,

While visiting a friend on a road where Sealand Construction Corp is doing major construction, I hit a Silt Fence pole while trying to back out of a parking space and pull out of their driveway The reason that I hit the pole is because I did not see the pole for two reasons 1) it is shorter than the rest of their poles that are in the right of way portion of the driveway and 2) because the silt screen that should have been attached to the pole was not connected as it should have been Had the screen been connected to the pole, I would have known that the pole was there I reported the accident to Sealand Contractors Corp and they are denying my claim because they feel that the pole was right of way of construction limits and that it was not an act of negligence on their part My incident occurred on the evening of Friday, May 4, and I reported the incident to the Department of Transportation on the morning of Monday, May 7, and immediately (hours later) thereafter, the

To Whom It May Concern:Mr*** came into our McDonald’s Restaurant on June 22, and purchased a drinkHe paid for his drink and he did receive his changeHe walked away before the employee was able to give him his cupHe walked over to the drink bar and walked out the doorHe then
proceeded to the Drive-Thru windowThe manager was aware of what just happened and asked him what he would like to drinkMr*** responded, “I want my drink!”The Manager said, “I know, What kind would you like?”After three times Mr*** said, “Forget it!” and drove awayAt this point there was nothing that could be done because he could not tell us what drink he wanted and he leftMr*** was given his changeWe have it on video.RE: ID # ***Any questions or concerns lis feel free to contact me.Sincerely,Emmett P*** President JDCS Enterprise dba McDonald’s