Microsoft

Complaint: ***I am rejecting this response because: It doesn't matter if you would rather continue down your path of customer nickle and dime'n folks, along with underhanded tacticsThe fact is, I'm correctYour inability to comply with logic doesn't change the facts of how you've operated, what you've done, and how you do businessAnd since it's on the public record along with your own words, I'm already doing better than your companyPlus, I'm not paying $(nor should ANYONE) for a text changeSixty dollar games that can't be played on Xone because they'd rather you re-buy the same game for the new console and a business stands by policy they claim? While consumers with a brain look at your company for what it really is and it has nothing to do with a particular policyEspecially when your own policy is flawed.I for one will go back to PC gaming when my XboX One stops workingI will advocate for others to do the same.Sincerely,*** ***

Dear ***,Thank you for contacting Microsoft Corporation via the Revdex.com regarding this issue. We found that you are currently working with our escalation team to get this issue resolvedAt this time, we will monitor this interaction and contact you directly if
needed.Sincerely,Microsoft Corporation

Complaint: ***I am rejecting this response because:
I was never given a 'service request number' by any Microsoft Personnel.Sincerely,*** ***

Complaint: ***
I am rejecting this response because: this has been an absolute headache, and not resolved by this company on any way At this point, I'm no longer wanting compensation for the first issue, now im wanting to see Microsoft at least try to help their customersI have had nothing but problems from Microsoft, and they have done nothing except say they cannot helpIf you are going to have a company that helps people get and use products, then I think you should actually do That I rejected the response in order to put this in, but once I get the response that nothing else can be done, I've gotten nothing else, them I will accept it
Sincerely,
*** ***

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with Bing Ads. The Global Escalation Services team will investigate this matter and contact you directly to work toward a resolution
Sincerely,
Microsoft Corporation

Dear *** ***,Thank you for contacting Microsoft Corporation via the Revdex.com regarding your Microsoft ad issue. We appreciate the time you have taken to provide your honest feedbackYour comments have been recorded and we appreciate your continued support of Microsoft products and servicesMicrosoft now considers this case closed and will no longer be responding Sincerely,Microsoft Corporation

Dear ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding your Windows upgrade issue. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have
provided. If you have a service request number, please update your claim with this information and at that time we will be able to provide further assistance
If you have not contacted support regarding this inquiry, we encourage you to visit support.microsoft.com 0r call 1-800-642-to get immediate assistance with your Windows upgrade issue
Sincerely,
Microsoft Corporation

Hello,
Thank you for contacting Microsoft via the Revdex.com of Alaska, Oregon, and Western Washington
We apologize for the delay in responding to your claim. If you are still experiencing an issue with your product or service, please update your RevDex.com claim confirming your most recent service request number and we will be happy to investigate further
If you have not contacted support regarding this inquiry, we encourage you to visit support.microsoft.com to get immediate assistance with the product or service you are experiencing issues with
Sincerely,
Microsoft Corporation

Dear *** ***,
Thank you for responding regarding issues with your Windows installation. We apologize that we are unable to verify your account or locate your service request with the information provided in your claim. We would like to assist in investigating your claim, however without a valid service request number we are unable to take further actionIn the future, if you can find or create a service request for this issue, please update your claim with that number and we will be happy to help.
If you have not yet contacted support about this issue, visit support.microsoft.com
Sincerely,
Microsoft Corporation

Dear ***,Thank you for contacting Microsoft Corporation via the Revdex.com. There is no further information available for this issue with the refundAll refunds have been processed on Microsoft’s end and any further issue will need to be worked out through your financial institutionMicrosoft considers this matter closed.Sincerely,Microsoft Corporation

Dear ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding issues you are experiencing with charges on your son’s account. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have provided. If you have a service request number, please update your claim with this number or your son’s Gamertag and at that time we will be able to provide further assistanceSincerely,Microsoft Corporation

Dear *** ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding your Microsoft ad issue. We appreciate the time you have taken to provide your honest feedbackYour comments have been recorded and we appreciate your continued support of Microsoft
products and services. Sincerely, Microsoft Corporation

Complaint: ***I am rejecting this response because: I have no way of contacting Microsoft They did call me yesterday and left me a message stating that they will send me a link and if I click on it, it will be the first step to getting my account back I did not receive a link yesterday or today I called the number 425-882-*** from which they called me and left the voicemail I cannot get past the prompts It just repeats The person who left me the message did not leave an extension and her name was not clear on the message The prompt wants a full name and I had a possible first name only (sounded like Tara) If you can have them send me a link at ***@columbusstate.edu I will click on the link and answer any questions I also would like a full name of a person who is contacting me so when I call back, I can get through their automated phone prompts
Thank you for all of your help.Sincerely,*** ***

Dear *** ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with your refund. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have
provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistanceIf you have not yet contacted support about this issue, visit support.microsoft.comSincerely,Microsoft Corporation

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding this issue. The Global Escalation Services team will investigate this matter and contact you directly to work toward a resolution
Sincerely,
Microsoft Corporation

Dear ***,
Thank you for contacting Microsoft Corporation via the Revdex.com. Our records indicate that the warranty for your Xbox is over a year out of warranty, meaning that your only options for repair or replacement are through utilizing our Out of warranty paid options
For your convenience, you can log into https://myservice.xbox.com and set up a paid service there
Microsoft considers this matter closed
Sincerely,
Microsoft Corporation

Dear *** ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding your issue. We apologize for the delay in responding to your claim. If you are still experiencing an issue with your product, please update your Revdex.com claim
confirming your most recent service request number and we will be happy to investigate furtherIf you have not contacted support regarding this issue, please visit support.microsoft.comSincerely, Microsoft Corporation

Dear *** Thank you for contacting Microsoft Corporation via the Revdex.com regarding issues you are experiencing with your console. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the infor**tion you
have provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistanceSincerely,Microsoft Corporation

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with the Gears of War promotion. The Global Escalation Services team will investigate this matter and contact you directly to work toward a resolution
Sincerely,
Microsoft Corporation

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with your purchase of Office Home & Student. The Global Escalation Services team will investigate this matter and contact you directly to work toward a
resolution
Sincerely,
Microsoft Corporation