Moore-Built Construction & Restoration

The provided Kohl's Merchandise Credit displays as invalid in our systemWe are unable to assist the customer any further without the accompanying receipt

We apologize for the inconvenience experienced in regards to Order Upon review of the customer's order, the rebate will only allow a quantity limit of items per householdTherefore, the customer would only qualify for $50.00, not $as stated by our customerThe customer is more than welcome to submit the rebate for the slow cookers received and receive the rebate for those, if they wish to do soWe are more than happy to send our customer a $Gift Card to replace the Kohl's Cash earned for the original order, as well as for the inconvenienceAn additional credit was requested to be processed today in the amount of $to the Visa ending in Please advise the customer to allow 7-business for it to post their credit card account

Due to the nature of the customer's concern we advise the customer to reach out to our Corporate Refund Department directly for additional assistanceThey can be reached at ###-###-####We apologize for any inconvenience

The customer's concerns have been forwarded to the proper channelsWe apologize for any additional disappointment

We apologize for the frustration this has caused; however, we have no record of our customer in any Kohl's databaseTo investigate further, please have our customer attach an example of what they are receiving, as the emails might be associated with a third party

I was called by another representative and told to return the merchandiseI don't want anything from Kohl'sI want a record showing they FALSELY ADVERTISED so that other consumers are warned that you can't trust their website etter Business Bureau: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted]

We apologize for the multiple contacts the customer endured to resolve her concernsThe customer's recent experience is not truly indicative of our servicesWe have addressed the customer's concerns, corrected and errors, and attempted to rectify the matterWe apologize for any additional disappointment

Our records show a return for Kohls.com order #was processed on 12/20/We advise our customer to allow 10-business days for the creditWe apologize for any disappointment

We apologize if the customer received any mis-informationKohl's Cash is not earned on canceled ordersWe are unable to comply with the customer's request to issue Kohl's Cash from a canceled orderWe apologize for any additional disappointment

We have processed a return for Kohls.com order # [redacted] on 12/21/We advise our customer to allow 10-business days to receive thisWe apologize for any inconvenience

We apologize for the disappointment; however, Blue Kohl's Cash does not have a grace periodAs the Blue Kohl's Cash coupon is only valid for days from the date the return took place, we respectfully decline the desired settlement requestFor more information on our Kohl's Cash policy, please reference the following link; https://cs.kohls.com/app/answers/detail/a_id/278/kw/Blue%20Kohl's%20Cash

We apologize for the inconvenience and frustration our customer experienced regarding their most recent Kohls.com order We have confirmed that the gift was debited the balance of $and have applied the of $to our customers Kohl's Charge ending in

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear to be false You can clearly see the ad and that'll said 15% off I feel they are just putting the blame on someone else They should be responsible for their advertising I am sure they have a legal team and they should use it advertising is unacceptable Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and they're asking for the Kohls cash numbers and PINs I used for this orderBelow is the list of Kohls cash numbers and PINs: [redacted] PIN:[redacted] PIN:[redacted] PIN:[redacted] PIN:[redacted] PIN:6940Please provide these to KohlsThanks Regards, [redacted] ***

While in most cases out of stocks are reflected prior to the check out process at Kohls.com, there are situations when an out of stock may not be evident until the order picking processThis can be attributed to high order volume, damages, etcOur records show the customer was not charged for the canceled item from Kohls.com order # [redacted] Regrettably the merchandise is no longer availableWe apologize for any disappointment

We apologize for the inconvenience our customer experienced with online Order We have processed a return for all items which were tracking number 1ZY64920YWThe customer will be receiving a refund in the amount of $and $which was applied for the damaged candleThis will be applied to our customer's Kohl's Charge ending in Please advise our customer to allow 3-business days to reflect on their account

We apologize for the confusionAs the UPC barcode was not included in the rebate submission, we originally denied thisHowever, as a courtesy, we issued out a $VISA prepaid card, on January As this has not yet been received, we reissued a new $VISA prepaid card, on March 26, to the address matching the one on this complaintAs such, please allow an average of business days to receive this, via standard mail

Upon review of Order [redacted] , we processed a refund for Order [redacted] to the customer’s Visa card ending in Our records indicate a credit was processed on March 13, At this time, the customer would have to contact his bank or dispute the transaction with his bankWe apologize for any inconvenience this may have caused our customer

All inquiries made through the Revdex.com are addressed via the same channelIf they would like to speak to someone directly, they would need to contact Kohls.com directly at ###-###-####Otherwise, the customer can advise us of the desired resolution

I rejected Kohls resolution because they said please wait 5-days for the issue to be resolvedHowever, on June I received another spam from them