This morning I called State Farm about the non existing policy for a vehicle that has been paid off this vehicle was added to a new premium policy with ach withdrawal payment $that was devoted 10/I called to advise of my situation and how I no longer have this vehicle State Farm lacked assistance and gave me the run around was transfer to injury dept and was advise I can only cancel my premium insurance with my agent which I don’t have or never agreed to
On November I was late with one payment because when State Farm tried to withdraw from my account and I was short a couple dollarsHowever I called State Farm to make a payment for days straightI was on the line approximately 30-45mins during the AM and PM and the line would just drop automaticallyI go to school and work a full time jobState Farm was giving me the runaroundA rep called me to collect I gave him my account info and then he transferred me to another department before he even processed the paymentKeep in mind this was within days before State Farm reported me as delinquent on my credit report resulting in a late payment affecting my FICO scoreHow is it possible that a possibly multi billion dollar company doesn't hire more reps to make the process less hectic for their "Valued Customers" I was facing financial hardship but still managed to collect the amount owed to clear my monthly car note(Keep in in mind this was still within the days) I have
The neighbor above me flooded me on June I filed a claim06-4740-F61, Talked to an adjuster Wade Martin once over the phone for minutesI emailed him as requested the HOA bylawsA week later I pinged my insurance agent NOW IT HAS BEEN TWO WEEKS and I heard NOTHING backAnd my other neighbors are already half way in their repairs
Back on 11/16/I was told that my stop sign violation would come of the following year...therefore allowing for an additional discount (around $a month) Since I had so many issues with that agent I switched agents and now after pursuing this additional discount for months I am told this...I wish I could be more help in this situation, but the information that the other agent’s office provided you in the email attachment, is not correct They are correct in saying accidents/violations hold accountability for three years But, good driving discounts, if not eligible for at inception of policy, don’t get added to the policy once the accident/violation reach the three year mark The discount gets added once the policy is three years old As long as the policy stay’s accident free for three years, you’ll see a AFD-added to your policy at the policies three year anniversary
I have been a State Farm Customer for over yearsIn fact, for my auto policies, I have never had insurance coverage with any other companyFor the past years, I have also had State Farm for my homeowners insuranceIn regard to the auto policy, as of this past year, I had different cars and a camper all insured with State FarmI have a clean driving record with no accidents and my only claim in the past several years has been for a windshield / glass repair, which was probably years agoIn terms of the homeowners policy, I have only filed insurance claims in the past years, and the total loss amount for the combined claims was less than $On 7-3-17, my year old dog, with absolutely no history of aggression, nipped at another dog and caused a superficial puncture woundThe other dog's owner brought them to a veterinarian and they ran a multitude of tests, all showing no significant injuryI contacted my State Farm Insurance agent by email on 7-6-and sent h
Vehicle is still has un-repaired damage due to an accident on March 22, I have document take if you would like a copy of it all
To Whom It May Concern;
My experience with State Farm is not goodI was involved in an accident back on March 22, at about 4:50pm My Jeep Wrangler was towed by ***’s from the scene State Farm wanted to get the vehicle released immediately the following morning All repairs were done at *** *** *** located at *** * *** *** *** ** *** They got possession of the vehicle roughly mid to late morning on March 23, I picked up my vehicle on April 7, at about 5:00pm after dropping off the rental vehicle that I had since March 22, (see attachment C.) From a quick look around the vehicle everything seemed to have been repaired On April 8, it had rained and rain leaked in from the top of the passenger’s side door At this same time I noticed that the brakes were making a sound which they were
State Farm is trying to cancel my policyThey state my payments have NOT gone through, however, I have bank statements and confirmation from BOA stating that they HAVE taken my paymentMy policy is now set to cancel 6/because of this and I will be left uninsuredThey are refusing to answer if they will keep my policy or REFUND my moneyThe funds are no longer in my account but State Farm claims the payments were “returned.”
Processed a payment under pretensesI needed insurance to obtain my drivers license I set a day To take car of it allI called State Farm and gave them all the information they needed to receive a quoteI purchased insurance with themI theProceed and prepare for a long day at the dmvI wait in line at the dmv the asked my insurance provider”Statefarm” send some information to them at this time I speak to Emily an agent at State Farm and she tell me they cannot provide me with insurance when they have already have my payment pendingSo I have to find a mother provider so I do and I call Statefarm about my pending transaction and they tell me it will not be processed verbatim you will have you money release by later this evening or tomorrow at the latestWell they processed the payment and as a result I’ve accrewed fees and penaltiesThen when I called to get it resolve they hadn’t even put in a request to stop paymentWhich I was told was out in that dayNo one should
Worst experience I have ever had with an insurance company spoke with over people from State Farm about returning money back 5-business days they said it would be returned to my Boyfriends card but never got returned they refused paying his bank back after filling a dispute so now he owes the bank but then on my cancellation statement said I owed them from that month and this month which is $so how am I that behind when they took his money & refused to pay the bank back?? So happy when I received that cancellation notice bye bye State FarmWatch your bank accounts and if someone is helping you pay for a month don't do it because they will use that card even when told by the card holder one time use only & they will take it out their your account!!!!
I've been dropped from my insurance after being a loyal customer for over yearsTheir reason for discontinuing me?
1: Last summer I was in a fender bender after someone let me pull out of a parking lot and an impatient car tried to go around and clipped me, breaking my headlightstate farm totaled my car and agreed I was at fault
2: I got a speeding ticket two years ago for 9mph over the limit
I thought this is why they exist in the first place
I called the local office of Chad Rutledge on or about Sept 15, and asked for insurance information for Aug 2016, if a particular policy was in effect I requested this information because I needed a court ordered letter on State Farm Letterhead stating that the vehicle was indeed insured on that date, I was told it was and that they would e-mail the letter to with no problem I called a few days later and was told that because it was so long ago, it had to be sent to the corporate office to be researched I again called week later, and was told, it just takes time, and that if the policy was still current, it probably wouldn't have to take so long As Oct 3, 2018, I have still not received this letter
I have had issues with this office since the beginningThey would state my husband was on the policy, but he was NEVER on the ID policyThey left a vehicle I did not have for over a year on my policy because "discounts"Here I am, every month calling because of INCREASES, they refund me the difference, then again it happensI speak to a different person at that office each time, and never get a call back, like they state they willI have sent emails and phone calls and zilch! I have called State Farm headquarters trying to cancel for weeks now and they keep stating the agent has to! This is ridiculous, if their agent is not doing their job, they should be able to handle issuesI have an escalation and complaint, and they keep telling me to call back and they'll handle it! NOTHING has happenedI put in a request to cancel effective 11/14/2017, guess what I saw yesterday and this morningmy policy is still effective! I called again this morning, and again I am told they can't
We have a homeowners claim for storm damage to our roof and siding We have been with State Farm for 30+ years A claim adjuster came to our home on 4/27/and after spending hours we received the result of the claim that they are only replacing part of the house roof and sides of the siding They believe they can match both the roof shingles and siding They expect our contractor to find a siding match we think that should be state farms job not the contractors they are looking for a roof shingle match so why not the siding? The adjuster never got back to us after the initial investigation and when we call her extension to talk to her about the claim her number is disabled so we are not sure if she even works for the company anymore and we have been transferred around to other claims people We would like another adjuster to come and look at the roof and siding again as we are not satisfied with the results
I have been a customer of StateFarm since In December I received a statement advising that my insurance would be significantly increasing do to an address change and a driver who no longer had a vehicle (no longer lives in my home) I notified the agent Loretta Johnson on 12/8/via a phone call that I could not afford the rate increase of $to $ She suggested that she would research and get back to me She did and advised that the rate increase stands and I confirmed that I would search for a new insurance co I canceled on 12/in time before the new policy started on 12/16/ On December 18, StateFarm completed an EFT transaction of $
I had called the office to advised that I canceled and why was the payment still processed for the full amount and not partial coverage I have been trying to understand why address change charges of $(times) totaling $would be charged to me years later I changed my address when I b
My son was falsely accused of hitting a vehicle insured by State FarmHe was driving behind a truck which probably hit the vehicleThey only presented the photo of my son's license plate, and could not present any evidence***, my auto insurance rep successfully proved to State Farm that there was no evidence and we were not liableOur vehicle does not even have a scratchIn order to photograph my son's license plate number, the driver chased him on the roadMy son called in fearI later tracked down the driver and filed a report to local police (Henderson, NV) and Nevada DMV
Wilber & Associate, P.C., the attorney for State Farm, keeps sending me a bill ($1,347.38) even after the case is closed I called the State Farm rep, and was yelled by her (J*** *** ***)
My car was stolen from the front of my home and State Farm is making me feel like the criminalPassed my case to an investigator who is not responsive and when we finally reach her she says they have to follow protocolWell if your protocol is making your customers feel like a criminal you sure are making us feel that wayWorst company ever!!
I have not received a current Ohio insurance card for my Chrysler Town & Country vehicle, policy #
4303-F19-35A On September 18, 2017, I received insurance cards in the mail for the period March 23, to June 19, I have been trying to obtain a current insurance card and declaration pages since June 19, 2017, with no success
I've been having issues with this complaint any for a while, I called on July 24th to cancel my policy and took my business else whereToday I looked at my checking account and they pulled out of my bank account without consentI called my bank and themIssue not resolvedThey do have records I called and cancelled yet they billed me for something that I don't have with them
We have evidence of insurance abuse and misuse of policy holder’s money by State Farm Mutual Automobile Insurance Company (“SF”) We purchased a Chevrolet Tahoe LT with only 3,882mi (“the Vehicle”) through an auction service in Houston, TX The Vehicle is the subject of an SF flood claim as a result of Hurricane Harvey, SF claim 43-1272J(“Claim”), and titled as a Texas “Non-Repairable” title by SF However, after only $6,of repairs we were able to bring the vehicle back to its state and achieve a passing Texas State Inspection making the vehicle road worthy again
According to SF a “total loss” is equivalent to claim loss of 75% or greater of vehicle value We are aware this Claim was settled greater than $60, Based on SF’s total claim process, total loss, would have to exceed $45, The gap between $45,and $6,is $38,making SF off in its estimates by 86% Further, SF has a classification of flood claims, this Claim resulted in a “class
This morning I called State Farm about the non existing policy for a vehicle that has been paid off this vehicle was added to a new premium policy with ach withdrawal payment $that was devoted 10/I called to advise of my situation and how I no longer have this vehicle State Farm lacked assistance and gave me the run around was transfer to injury dept and was advise I can only cancel my premium insurance with my agent which I don’t have or never agreed to
On November I was late with one payment because when State Farm tried to withdraw from my account and I was short a couple dollarsHowever I called State Farm to make a payment for days straightI was on the line approximately 30-45mins during the AM and PM and the line would just drop automaticallyI go to school and work a full time jobState Farm was giving me the runaroundA rep called me to collect I gave him my account info and then he transferred me to another department before he even processed the paymentKeep in mind this was within days before State Farm reported me as delinquent on my credit report resulting in a late payment affecting my FICO scoreHow is it possible that a possibly multi billion dollar company doesn't hire more reps to make the process less hectic for their "Valued Customers" I was facing financial hardship but still managed to collect the amount owed to clear my monthly car note(Keep in in mind this was still within the days) I have
The neighbor above me flooded me on June I filed a claim06-4740-F61, Talked to an adjuster Wade Martin once over the phone for minutesI emailed him as requested the HOA bylawsA week later I pinged my insurance agent NOW IT HAS BEEN TWO WEEKS and I heard NOTHING backAnd my other neighbors are already half way in their repairs
I've had State Farm Insurance for Home + Autos + RV's since have NEVER seen or spoken to my agentTheir TV ads are complete lies
* W*** Texas
Doug W
F
Back on 11/16/I was told that my stop sign violation would come of the following year...therefore allowing for an additional discount (around $a month) Since I had so many issues with that agent I switched agents and now after pursuing this additional discount for months I am told this...I wish I could be more help in this situation, but the information that the other agent’s office provided you in the email attachment, is not correct They are correct in saying accidents/violations hold accountability for three years But, good driving discounts, if not eligible for at inception of policy, don’t get added to the policy once the accident/violation reach the three year mark The discount gets added once the policy is three years old As long as the policy stay’s accident free for three years, you’ll see a AFD-added to your policy at the policies three year anniversary
I have been a State Farm Customer for over yearsIn fact, for my auto policies, I have never had insurance coverage with any other companyFor the past years, I have also had State Farm for my homeowners insuranceIn regard to the auto policy, as of this past year, I had different cars and a camper all insured with State FarmI have a clean driving record with no accidents and my only claim in the past several years has been for a windshield / glass repair, which was probably years agoIn terms of the homeowners policy, I have only filed insurance claims in the past years, and the total loss amount for the combined claims was less than $On 7-3-17, my year old dog, with absolutely no history of aggression, nipped at another dog and caused a superficial puncture woundThe other dog's owner brought them to a veterinarian and they ran a multitude of tests, all showing no significant injuryI contacted my State Farm Insurance agent by email on 7-6-and sent h
Vehicle is still has un-repaired damage due to an accident on March 22, I have document take if you would like a copy of it all
To Whom It May Concern;
My experience with State Farm is not goodI was involved in an accident back on March 22, at about 4:50pm My Jeep Wrangler was towed by ***’s from the scene State Farm wanted to get the vehicle released immediately the following morning All repairs were done at *** *** *** located at *** * *** *** *** ** *** They got possession of the vehicle roughly mid to late morning on March 23, I picked up my vehicle on April 7, at about 5:00pm after dropping off the rental vehicle that I had since March 22, (see attachment C.) From a quick look around the vehicle everything seemed to have been repaired On April 8, it had rained and rain leaked in from the top of the passenger’s side door At this same time I noticed that the brakes were making a sound which they were
State Farm is trying to cancel my policyThey state my payments have NOT gone through, however, I have bank statements and confirmation from BOA stating that they HAVE taken my paymentMy policy is now set to cancel 6/because of this and I will be left uninsuredThey are refusing to answer if they will keep my policy or REFUND my moneyThe funds are no longer in my account but State Farm claims the payments were “returned.”
Processed a payment under pretensesI needed insurance to obtain my drivers license I set a day To take car of it allI called State Farm and gave them all the information they needed to receive a quoteI purchased insurance with themI theProceed and prepare for a long day at the dmvI wait in line at the dmv the asked my insurance provider”Statefarm” send some information to them at this time I speak to Emily an agent at State Farm and she tell me they cannot provide me with insurance when they have already have my payment pendingSo I have to find a mother provider so I do and I call Statefarm about my pending transaction and they tell me it will not be processed verbatim you will have you money release by later this evening or tomorrow at the latestWell they processed the payment and as a result I’ve accrewed fees and penaltiesThen when I called to get it resolve they hadn’t even put in a request to stop paymentWhich I was told was out in that dayNo one should
Worst experience I have ever had with an insurance company spoke with over people from State Farm about returning money back 5-business days they said it would be returned to my Boyfriends card but never got returned they refused paying his bank back after filling a dispute so now he owes the bank but then on my cancellation statement said I owed them from that month and this month which is $so how am I that behind when they took his money & refused to pay the bank back?? So happy when I received that cancellation notice bye bye State FarmWatch your bank accounts and if someone is helping you pay for a month don't do it because they will use that card even when told by the card holder one time use only & they will take it out their your account!!!!
I've been dropped from my insurance after being a loyal customer for over yearsTheir reason for discontinuing me?
1: Last summer I was in a fender bender after someone let me pull out of a parking lot and an impatient car tried to go around and clipped me, breaking my headlightstate farm totaled my car and agreed I was at fault
2: I got a speeding ticket two years ago for 9mph over the limit
I thought this is why they exist in the first place
I called the local office of Chad Rutledge on or about Sept 15, and asked for insurance information for Aug 2016, if a particular policy was in effect I requested this information because I needed a court ordered letter on State Farm Letterhead stating that the vehicle was indeed insured on that date, I was told it was and that they would e-mail the letter to with no problem I called a few days later and was told that because it was so long ago, it had to be sent to the corporate office to be researched I again called week later, and was told, it just takes time, and that if the policy was still current, it probably wouldn't have to take so long As Oct 3, 2018, I have still not received this letter
I have had issues with this office since the beginningThey would state my husband was on the policy, but he was NEVER on the ID policyThey left a vehicle I did not have for over a year on my policy because "discounts"Here I am, every month calling because of INCREASES, they refund me the difference, then again it happensI speak to a different person at that office each time, and never get a call back, like they state they willI have sent emails and phone calls and zilch! I have called State Farm headquarters trying to cancel for weeks now and they keep stating the agent has to! This is ridiculous, if their agent is not doing their job, they should be able to handle issuesI have an escalation and complaint, and they keep telling me to call back and they'll handle it! NOTHING has happenedI put in a request to cancel effective 11/14/2017, guess what I saw yesterday and this morningmy policy is still effective! I called again this morning, and again I am told they can't
We have a homeowners claim for storm damage to our roof and siding We have been with State Farm for 30+ years A claim adjuster came to our home on 4/27/and after spending hours we received the result of the claim that they are only replacing part of the house roof and sides of the siding They believe they can match both the roof shingles and siding They expect our contractor to find a siding match we think that should be state farms job not the contractors they are looking for a roof shingle match so why not the siding? The adjuster never got back to us after the initial investigation and when we call her extension to talk to her about the claim her number is disabled so we are not sure if she even works for the company anymore and we have been transferred around to other claims people We would like another adjuster to come and look at the roof and siding again as we are not satisfied with the results
I have been a customer of StateFarm since In December I received a statement advising that my insurance would be significantly increasing do to an address change and a driver who no longer had a vehicle (no longer lives in my home) I notified the agent Loretta Johnson on 12/8/via a phone call that I could not afford the rate increase of $to $ She suggested that she would research and get back to me She did and advised that the rate increase stands and I confirmed that I would search for a new insurance co I canceled on 12/in time before the new policy started on 12/16/ On December 18, StateFarm completed an EFT transaction of $
I had called the office to advised that I canceled and why was the payment still processed for the full amount and not partial coverage I have been trying to understand why address change charges of $(times) totaling $would be charged to me years later I changed my address when I b
My son was falsely accused of hitting a vehicle insured by State FarmHe was driving behind a truck which probably hit the vehicleThey only presented the photo of my son's license plate, and could not present any evidence***, my auto insurance rep successfully proved to State Farm that there was no evidence and we were not liableOur vehicle does not even have a scratchIn order to photograph my son's license plate number, the driver chased him on the roadMy son called in fearI later tracked down the driver and filed a report to local police (Henderson, NV) and Nevada DMV
Wilber & Associate, P.C., the attorney for State Farm, keeps sending me a bill ($1,347.38) even after the case is closed I called the State Farm rep, and was yelled by her (J*** *** ***)
My car was stolen from the front of my home and State Farm is making me feel like the criminalPassed my case to an investigator who is not responsive and when we finally reach her she says they have to follow protocolWell if your protocol is making your customers feel like a criminal you sure are making us feel that wayWorst company ever!!
I have not received a current Ohio insurance card for my Chrysler Town & Country vehicle, policy #
4303-F19-35A On September 18, 2017, I received insurance cards in the mail for the period March 23, to June 19, I have been trying to obtain a current insurance card and declaration pages since June 19, 2017, with no success
I've been having issues with this complaint any for a while, I called on July 24th to cancel my policy and took my business else whereToday I looked at my checking account and they pulled out of my bank account without consentI called my bank and themIssue not resolvedThey do have records I called and cancelled yet they billed me for something that I don't have with them
We have evidence of insurance abuse and misuse of policy holder’s money by State Farm Mutual Automobile Insurance Company (“SF”) We purchased a Chevrolet Tahoe LT with only 3,882mi (“the Vehicle”) through an auction service in Houston, TX The Vehicle is the subject of an SF flood claim as a result of Hurricane Harvey, SF claim 43-1272J(“Claim”), and titled as a Texas “Non-Repairable” title by SF However, after only $6,of repairs we were able to bring the vehicle back to its state and achieve a passing Texas State Inspection making the vehicle road worthy again
According to SF a “total loss” is equivalent to claim loss of 75% or greater of vehicle value We are aware this Claim was settled greater than $60, Based on SF’s total claim process, total loss, would have to exceed $45, The gap between $45,and $6,is $38,making SF off in its estimates by 86% Further, SF has a classification of flood claims, this Claim resulted in a “class