I received a homeowners insurance policy quote from Carolyn Browder at the Charlotte C Knight State farm Insurance Agcy Incbefore closing at my new home in Detroit MIShe quoted me at a price of $3,per yearThis full amount for insurance was paid to state farm at closing by the title company on January 29, Today on February 16, I received a phone call from her stating she was going to cancel my policy if I did not pay an extra 760$ due to circumstances which she could not explain
Insurance premium keeps going up Quote before last was dollars by Ashli *** and then the next day it became dollars Now he wants more than four hundred dollars When I last spoke to Ms Ashli May or 15th I asked to cancel my insurance with this company and send my $deposit
When my husband and I signed up last May with State Farm, Jon, one of Henry ***'s employees, said we would have to make this deposit because we pay monthly and we didWe trusted what Jon said as an employee and have not spoken to Jon since He has not tried getting in touch with us to resolve the matter
Good afternoon Thank you for your time and consideration.I have the State Fram insurance and I have paid the full amount of ahead of time for six months March to September On July 3rd I was heading out to celebrate 4th of July with family in Tampa and I checked my mailboxI had a mail from State Farm insurance regarding "cancellation of insurance due to no payment and refund of 89"I called to the customer service it was around PMThey told my contract has been canceled on June 18th and I need to pay to reactivate itI was shocked because I have paid full amount ahead of time and had complete documents in my fileThey had canceled without any notice and I was driving my car for days without insuranceIf I had an accident and someone was hurt who was responsibleI tried to talk to the manager and she checked all my documents and payments and she agreed that I have paid the full amount and I have completed my documentsShe told the State Fram has canceled
Adriana Mora barrages the local neighborhood with unwanted junkmail, via mail, on porch steps and under car windshield wipers (this one violates her permit.) We have asked her to kindly take us off her litter list, she has notIn response, I gave her junkmail back to her employee as she was busy littering our neighborhood yet againThis employee retaliated by calling the police and claiming all sorts of craziness
After receiving numerous cards in the mail regarding combining other insurance policiesOn 5/10/I decided to call the number on the card and was interested in purchasing additional insurance coverage outside of my homeowners policyI reached an agent by the name of JeffHe assisted me with my options and we began to proceed to do business w/ no issues or concernsOn 5/11/I received a call from him stating that there was an issueHe explained to me that our homeowners insurance was set to be cancelledI had no knowledge of this and was in complete shockHe proceeded to explain to me that there were numerous claims, and we were being penalized for themUnder my knowledge there was supposed to ONLY be two claims that were filed and completedThose two claims we received a payout on and are as follows from what was told to me11/1/and 1/1/He further explained that there were two additional claims that there was NO payout onWhen we discussed what those ot
We previously had insurance through State FarmWhen their rates went up we switched to another insurance company, which our State Farm agent Ceci McClure advised that she completely understood, because she acknowledged that their rates had gone up
We contacted state farm to get a new quote to see if their rates have improved
I spoke to Steven Rivera for a rate quote, and he is refusing to provide us with a quote, and blaming a non-fault claim from when my wife was hit by a negligent driver 1/yrs ago
I tried explaining to him that *** was not at fault in the accident, however, he refused to assist us
Their website indicates that they would only hold "At Fault Accidents" withing the last "years" against us, which this claim was notSo at this point they are denying us service due to their own incorrect records
I had initially filed a complaint with the internal State Farm Escalation Desk re: unresolved billing errors and personnel issues with my now former State Farm Agent, Marlene ***I have since removed her from my account
In the follow up by the State Farm Payment Plan Department, Birmingham, AL, I was treated very unprofessionally by two individuals: the receptionist, Amanda, who called me "condescending" and in two subsequent phone calls, Brad ***i, Manager, SFPP Brad ***i was argumentative and combative with me on the phone immediately during the first call
He referred to Amanda's remark as "someone having a bad dayShe's not the issue." When I asked him that this should be put in writing, he refusedHe did not offer in any way offer or agree to address the unresolved billing errors or personnel issuesHe made it very clear, as did the former agent M***, that they were only interested in the paymentsAt no time did either of them take any respons
Totally disgusted with this companyMy intentions was to write a letter directly to StateFarm but couldn't find anything on the websiteI normally let things roll of my back but I need to let others know my experience with this companyI have been with StateFarm for 30+ yearsIt was a great company in the day but the past 5-7/yrs the customer service has deterioratedI have (8) Policies with the company and spend about $9-$10K a year between those policiesIn I had a deer strike with my new RamI put a claim and waited for an adjuster but he never came and looked at my truck after 1/mosI called back claims and they were apologetic but again nothing happenedI finally spoke to my agent and he said after days I can get the truck fixed at any body shop because they dropped the ball and thats exactly what I didNow lets talk about agents, I was with the same agent for years until he retiredI had incredible service and never an issue with handling claims and saving me $$$ on new policiesHowever, after he retired StateFarm decided that I will be a bouncing ball, after changing me from agent to agent the past 5/yrs I had enoughI wrote a letter to be with a particular agent near my home and my request was never answeredIt was completely ignoredThe final straw was one of my policies was downgraded because we put in a windshield claim on a new vehicleHowever, the new policy was never written by the agent who I never wanted or ever asked for but in StateFarm style the agent forgot to write the new policy and let the ins lapseIMHO this is complete incompetenceThank God we didn't have an accident for those few days that we were uninsuredIm done with StateFarm, Im tired of the horrible service, the insane rate hikes and the incompetence of claims and agentsI got a quote from two other Ins companies today and I will save about $2000-$2500/yr with more coverageAfter 30+ years, good riddance to StateFarm
My mother's home was insured with State Farm My mother passed 05-06- I called State Farm and asked that the policy be put in my name at the time I received a bill ($742)
on 08-22- I also cancelled her car insurance as the car had been sold After speaking with my insurance agent, I found out the monies I paid for the policy were worthless since State Farm never changed the name on the policy I found this out in May I called State farm about this and finally received a name change on the policy dated 04-01- I have already insured the home properly and requested my money backI was told by Angela that I would receive this In July, I again called to follow up only to be told the check was mailed and came back to them They would not tell me WHEN the check was returned, or what the post office told them I have called a minimum of different occasions to try and get some answers to no avail
I ask for clarification of insurance policy he sold me "Dear sir
Ian ***
Your sent me a letter requiring that I sign that I understand the following statements due to florida state law
Could I get some clarification?
reject all forms of Uninsured Motor Vehicle Coverage
I reject the stacking form of Uninsured Motor Vehicle Coverage and, instead, select the non-stacking form of Uninsured Motor Vehicle Coverage with limits equal to my Liability Coverage limits for bodily injury
I reject Uninsured Motor Vehicle Coverage with limits equal to my Liability Coverage limits for bodily injury and, instead, select the.stacking form of Uninsured Motor Vehicle Coverage with lower limits of $ Each Person / $ Each Accident
I reject Uninsured Motor Vehicle Coverage with limits equal to my Liability Coverage limits for bodily injury and, instead, select the non-stacking form o
Could you explain the advantages and the disadvantages (to me) of each option also the asso
Agent mis-represented customer about auto insurance amount and requirements Agent auto withdrew incorrect insurance coverage amounts without prior customer consent resulting in months of over billings approximately $
State Farm has been billing me incorrectly since There was a month that I didn’t pay so they were supposed to adjust my bill for the regular $per month to $for months to get me caught upThe bill stayed the same up until this February, when I was notified that I had skipped Part of December’s payment and January and needed to pay $to get caught upI paid that and my next bill was the now usual $Now I was told I owe $and then they corrected it to $600+ Due to not paying a bill in July of 2016! I am outraged that I am being over billed for so long and taken advantage of! I reject this charge and feel that this is not a serious companyWhat kind of company would let someone not pay for so longI’m glad I’ve never had any accidents as I highly doubt they would have covered my claimI want these preposterous charges dropped immediately
In the last months, I have fallen behind in my car insurance paymentsIn an effort to try to catch it up, I submitted weekly payments to state farmIn september, I was told that I could not do that any moreI called state farm to inquire about the last possible date that I could pay before my policy gets cancelledThey told me that the amount that I owed was but if I can get in by october it would be fine and I could try to catch up the difference when I couldSo, I paid the on october after an arguement with my local agent they took the paymentOn october 19, I received the payment back stating that it would not be accepted because it was a partial paymentOn october 19, my policy was cancelledOn november 2, I paid the owed to reinstate the policyOn november 16, I was told that the was for september I still owed for october and novemberMy policy was cancelled in october
Today my significant other and I received a call from State Farm about our current policy About a month ago we had to file a claim and were treated very poorly by their staff This complaint is not about that claim but I would like it noted that we were treated poorly then as well as now and that we tried to contact our agent who signed us up and he would not get back to us Brittany has emailed Luka twice and I have emailed him once to which we have received no response I've also called the office multiple times and he always out Today he was on vacation.This complaint deals with State Farm charging us for a change of address fee as well as increasing our month to month payment and a policy rewritten fee We joined State Farm in March of and moved from Macon Ga to Decatur Ga in October of For some reason Luka used our old address in Macon to sign us up for our car policies but did use the correct address in Decatur for our renter's insurance I'm not even sure ho
I have obtained a mortgage for a home through State Farm, paying 5% down & financing the remainderI was promised throughout the buying process, that once my current property sold, I could easily pay an extra 15% & then get rid of PMI & "update my payment account."
Once my property sold (a month after closing on my house), my nightmare beginIt took almost calls to get them to acknowledge my $45k check and remove the PMII am still spending an average of 2-hours/week trying to get my payment amount to be adjustedI'm beyond frustrated and feel like other homebuyers should be aware of how poor their customer service is, once you've contracted the loan
I signed up with State Farm in August of and my total premium was to be $per month for auto and renters insuranceDuring this time I have not had any accidents or filed any claims and State Farm keeps increasing my monthly payment with out any notification of changes
I went from $in Aug to $in Feb That is almost a $per month difference than when I originally signed with State Farm There has never been any notification in letter or email stating that my monthly premiums were going to rise! Never has there been any communication to explain why my monthly premium increases when I have had no accidents or claims! This should be illegal for any business to change their mind on how much a customer pays per month when I sign a contract
Since joining State Farm in May 2017, I've encountered nothing but issues with their billing practices I enrolled in the recurring monthly payment option with my debit to avoid a deposit as affordability is an issue For some reason unknown, my recurring payment option was suspended in the month of June To date, no one has been able to explain why A cancellation notice was mailed However, I never received it as I was away from town I spoke with my agent multiple times in the month of June and not once did they mention an issue with billing or payment I had no idea my policy was cancelled until I returned and one of my vehicles was flooded in July and I needed to file a claim I processed a payment and they reinstate my policy State Farm gave me the run around with paying off the damaged vehicle Eventually, they confirmed the flood happened before cancellation and paid off my policySince then, I've had nothing but issues I spoke with Brad Bollier's offi
I sent the paperwork to cancel my life insurance policy over three weeks agoIt has not been cancelled and I'm still being chargedI have sent two separate emails, both have been ignored
One of State Farm's clients hit one of our driving school's carsWhen a car is down we lose money every day the car is not runningState Farm has continually avoided paying for the down time that their client wreckedDown time was submitted 2/23/and we have only received the run around, no return on phone calls, and rude and ignorant behaviorState Farm knows they are responsible for payingThey asked for more information and we gave it to themTheir poor rating tells you why their poor rating is pathetically ineptI would NEVER use their product! God help the person who is hit by one of their clientsWe have all the documentation saved to show proof of our claim
Absolutely horrible! I moved months ago and changed from Oklahoma to New York and my policies are still in Oklahoma and I am paying renters insurance on an address I don’t live at and my current residence is not coved and they refuse to answer why or when it will be fixed!
I received a homeowners insurance policy quote from Carolyn Browder at the Charlotte C Knight State farm Insurance Agcy Incbefore closing at my new home in Detroit MIShe quoted me at a price of $3,per yearThis full amount for insurance was paid to state farm at closing by the title company on January 29, Today on February 16, I received a phone call from her stating she was going to cancel my policy if I did not pay an extra 760$ due to circumstances which she could not explain
Insurance premium keeps going up Quote before last was dollars by Ashli *** and then the next day it became dollars Now he wants more than four hundred dollars When I last spoke to Ms Ashli May or 15th I asked to cancel my insurance with this company and send my $deposit
When my husband and I signed up last May with State Farm, Jon, one of Henry ***'s employees, said we would have to make this deposit because we pay monthly and we didWe trusted what Jon said as an employee and have not spoken to Jon since He has not tried getting in touch with us to resolve the matter
Good afternoon Thank you for your time and consideration.I have the State Fram insurance and I have paid the full amount of ahead of time for six months March to September On July 3rd I was heading out to celebrate 4th of July with family in Tampa and I checked my mailboxI had a mail from State Farm insurance regarding "cancellation of insurance due to no payment and refund of 89"I called to the customer service it was around PMThey told my contract has been canceled on June 18th and I need to pay to reactivate itI was shocked because I have paid full amount ahead of time and had complete documents in my fileThey had canceled without any notice and I was driving my car for days without insuranceIf I had an accident and someone was hurt who was responsibleI tried to talk to the manager and she checked all my documents and payments and she agreed that I have paid the full amount and I have completed my documentsShe told the State Fram has canceled
Adriana Mora barrages the local neighborhood with unwanted junkmail, via mail, on porch steps and under car windshield wipers (this one violates her permit.) We have asked her to kindly take us off her litter list, she has notIn response, I gave her junkmail back to her employee as she was busy littering our neighborhood yet againThis employee retaliated by calling the police and claiming all sorts of craziness
After receiving numerous cards in the mail regarding combining other insurance policiesOn 5/10/I decided to call the number on the card and was interested in purchasing additional insurance coverage outside of my homeowners policyI reached an agent by the name of JeffHe assisted me with my options and we began to proceed to do business w/ no issues or concernsOn 5/11/I received a call from him stating that there was an issueHe explained to me that our homeowners insurance was set to be cancelledI had no knowledge of this and was in complete shockHe proceeded to explain to me that there were numerous claims, and we were being penalized for themUnder my knowledge there was supposed to ONLY be two claims that were filed and completedThose two claims we received a payout on and are as follows from what was told to me11/1/and 1/1/He further explained that there were two additional claims that there was NO payout onWhen we discussed what those ot
We previously had insurance through State FarmWhen their rates went up we switched to another insurance company, which our State Farm agent Ceci McClure advised that she completely understood, because she acknowledged that their rates had gone up
We contacted state farm to get a new quote to see if their rates have improved
I spoke to Steven Rivera for a rate quote, and he is refusing to provide us with a quote, and blaming a non-fault claim from when my wife was hit by a negligent driver 1/yrs ago
I tried explaining to him that *** was not at fault in the accident, however, he refused to assist us
Their website indicates that they would only hold "At Fault Accidents" withing the last "years" against us, which this claim was notSo at this point they are denying us service due to their own incorrect records
I had initially filed a complaint with the internal State Farm Escalation Desk re: unresolved billing errors and personnel issues with my now former State Farm Agent, Marlene ***I have since removed her from my account
In the follow up by the State Farm Payment Plan Department, Birmingham, AL, I was treated very unprofessionally by two individuals: the receptionist, Amanda, who called me "condescending" and in two subsequent phone calls, Brad ***i, Manager, SFPP Brad ***i was argumentative and combative with me on the phone immediately during the first call
He referred to Amanda's remark as "someone having a bad dayShe's not the issue." When I asked him that this should be put in writing, he refusedHe did not offer in any way offer or agree to address the unresolved billing errors or personnel issuesHe made it very clear, as did the former agent M***, that they were only interested in the paymentsAt no time did either of them take any respons
Totally disgusted with this companyMy intentions was to write a letter directly to StateFarm but couldn't find anything on the websiteI normally let things roll of my back but I need to let others know my experience with this companyI have been with StateFarm for 30+ yearsIt was a great company in the day but the past 5-7/yrs the customer service has deterioratedI have (8) Policies with the company and spend about $9-$10K a year between those policiesIn I had a deer strike with my new RamI put a claim and waited for an adjuster but he never came and looked at my truck after 1/mosI called back claims and they were apologetic but again nothing happenedI finally spoke to my agent and he said after days I can get the truck fixed at any body shop because they dropped the ball and thats exactly what I didNow lets talk about agents, I was with the same agent for years until he retiredI had incredible service and never an issue with handling claims and saving me $$$ on new policiesHowever, after he retired StateFarm decided that I will be a bouncing ball, after changing me from agent to agent the past 5/yrs I had enoughI wrote a letter to be with a particular agent near my home and my request was never answeredIt was completely ignoredThe final straw was one of my policies was downgraded because we put in a windshield claim on a new vehicleHowever, the new policy was never written by the agent who I never wanted or ever asked for but in StateFarm style the agent forgot to write the new policy and let the ins lapseIMHO this is complete incompetenceThank God we didn't have an accident for those few days that we were uninsuredIm done with StateFarm, Im tired of the horrible service, the insane rate hikes and the incompetence of claims and agentsI got a quote from two other Ins companies today and I will save about $2000-$2500/yr with more coverageAfter 30+ years, good riddance to StateFarm
My mother's home was insured with State Farm My mother passed 05-06- I called State Farm and asked that the policy be put in my name at the time I received a bill ($742)
on 08-22- I also cancelled her car insurance as the car had been sold After speaking with my insurance agent, I found out the monies I paid for the policy were worthless since State Farm never changed the name on the policy I found this out in May I called State farm about this and finally received a name change on the policy dated 04-01- I have already insured the home properly and requested my money backI was told by Angela that I would receive this In July, I again called to follow up only to be told the check was mailed and came back to them They would not tell me WHEN the check was returned, or what the post office told them I have called a minimum of different occasions to try and get some answers to no avail
I ask for clarification of insurance policy he sold me "Dear sir
Ian ***
Your sent me a letter requiring that I sign that I understand the following statements due to florida state law
Could I get some clarification?
reject all forms of Uninsured Motor Vehicle Coverage
I reject the stacking form of Uninsured Motor Vehicle Coverage and, instead, select the non-stacking form of Uninsured Motor Vehicle Coverage with limits equal to my Liability Coverage limits for bodily injury
I reject Uninsured Motor Vehicle Coverage with limits equal to my Liability Coverage limits for bodily injury and, instead, select the.stacking form of Uninsured Motor Vehicle Coverage with lower limits of $ Each Person / $ Each Accident
I reject Uninsured Motor Vehicle Coverage with limits equal to my Liability Coverage limits for bodily injury and, instead, select the non-stacking form o
Could you explain the advantages and the disadvantages (to me) of each option also the asso
Agent mis-represented customer about auto insurance amount and requirements Agent auto withdrew incorrect insurance coverage amounts without prior customer consent resulting in months of over billings approximately $
State Farm has been billing me incorrectly since There was a month that I didn’t pay so they were supposed to adjust my bill for the regular $per month to $for months to get me caught upThe bill stayed the same up until this February, when I was notified that I had skipped Part of December’s payment and January and needed to pay $to get caught upI paid that and my next bill was the now usual $Now I was told I owe $and then they corrected it to $600+ Due to not paying a bill in July of 2016! I am outraged that I am being over billed for so long and taken advantage of! I reject this charge and feel that this is not a serious companyWhat kind of company would let someone not pay for so longI’m glad I’ve never had any accidents as I highly doubt they would have covered my claimI want these preposterous charges dropped immediately
In the last months, I have fallen behind in my car insurance paymentsIn an effort to try to catch it up, I submitted weekly payments to state farmIn september, I was told that I could not do that any moreI called state farm to inquire about the last possible date that I could pay before my policy gets cancelledThey told me that the amount that I owed was but if I can get in by october it would be fine and I could try to catch up the difference when I couldSo, I paid the on october after an arguement with my local agent they took the paymentOn october 19, I received the payment back stating that it would not be accepted because it was a partial paymentOn october 19, my policy was cancelledOn november 2, I paid the owed to reinstate the policyOn november 16, I was told that the was for september I still owed for october and novemberMy policy was cancelled in october
Today my significant other and I received a call from State Farm about our current policy About a month ago we had to file a claim and were treated very poorly by their staff This complaint is not about that claim but I would like it noted that we were treated poorly then as well as now and that we tried to contact our agent who signed us up and he would not get back to us Brittany has emailed Luka twice and I have emailed him once to which we have received no response I've also called the office multiple times and he always out Today he was on vacation.This complaint deals with State Farm charging us for a change of address fee as well as increasing our month to month payment and a policy rewritten fee We joined State Farm in March of and moved from Macon Ga to Decatur Ga in October of For some reason Luka used our old address in Macon to sign us up for our car policies but did use the correct address in Decatur for our renter's insurance I'm not even sure ho
I have obtained a mortgage for a home through State Farm, paying 5% down & financing the remainderI was promised throughout the buying process, that once my current property sold, I could easily pay an extra 15% & then get rid of PMI & "update my payment account."
Once my property sold (a month after closing on my house), my nightmare beginIt took almost calls to get them to acknowledge my $45k check and remove the PMII am still spending an average of 2-hours/week trying to get my payment amount to be adjustedI'm beyond frustrated and feel like other homebuyers should be aware of how poor their customer service is, once you've contracted the loan
I signed up with State Farm in August of and my total premium was to be $per month for auto and renters insuranceDuring this time I have not had any accidents or filed any claims and State Farm keeps increasing my monthly payment with out any notification of changes
I went from $in Aug to $in Feb That is almost a $per month difference than when I originally signed with State Farm There has never been any notification in letter or email stating that my monthly premiums were going to rise! Never has there been any communication to explain why my monthly premium increases when I have had no accidents or claims! This should be illegal for any business to change their mind on how much a customer pays per month when I sign a contract
Since joining State Farm in May 2017, I've encountered nothing but issues with their billing practices I enrolled in the recurring monthly payment option with my debit to avoid a deposit as affordability is an issue For some reason unknown, my recurring payment option was suspended in the month of June To date, no one has been able to explain why A cancellation notice was mailed However, I never received it as I was away from town I spoke with my agent multiple times in the month of June and not once did they mention an issue with billing or payment I had no idea my policy was cancelled until I returned and one of my vehicles was flooded in July and I needed to file a claim I processed a payment and they reinstate my policy State Farm gave me the run around with paying off the damaged vehicle Eventually, they confirmed the flood happened before cancellation and paid off my policySince then, I've had nothing but issues I spoke with Brad Bollier's offi
I sent the paperwork to cancel my life insurance policy over three weeks agoIt has not been cancelled and I'm still being chargedI have sent two separate emails, both have been ignored
One of State Farm's clients hit one of our driving school's carsWhen a car is down we lose money every day the car is not runningState Farm has continually avoided paying for the down time that their client wreckedDown time was submitted 2/23/and we have only received the run around, no return on phone calls, and rude and ignorant behaviorState Farm knows they are responsible for payingThey asked for more information and we gave it to themTheir poor rating tells you why their poor rating is pathetically ineptI would NEVER use their product! God help the person who is hit by one of their clientsWe have all the documentation saved to show proof of our claim
Absolutely horrible! I moved months ago and changed from Oklahoma to New York and my policies are still in Oklahoma and I am paying renters insurance on an address I don’t live at and my current residence is not coved and they refuse to answer why or when it will be fixed!