THEY ARE TERRIBLEI Just switched from P***I have never been in an accident and my car skid on the road in a snowstorm, and needed repairsThey told me they couldn't calculate how much my premium would go upThey also said it would take 3-business days to get someone to inspect the carTHIS INSURANCE IS ABSOLUTELY WORTHLESSTerrible company, terrible support, waste of money
My claim occurred because I had a frozen pipe break on January 5, Today is March 27, and State Farm has yet to approve my claim so that reconstruction can proceed It has been months next week with my house torn apart but no approval from StFarm to start repairs.I have been passed around to no less than different adjusters all of whom do not return phone calls or they just say, “I am working on it or I need approval” I have had different field adjusters come to my home because I complained, but nothing has changed They would say, "My this is a big loss" and promise immediate action which has not happenedThe phone adjusters have been changed and I have not been informed other than by calling voice mail and being told to call someone differentMy claim has been reviewed by hail specialists, when I had a pipe break, because no one else was availableYet the adjusters readily admit I don’t know what to do with your claimEven when a check to pay for the mitigat
On June 1, - My husband contacted Sandy Lee's office to inquire about an auto insurance policyA representative named Eun advised Sandy was not available but she instead could assist us with a quoteShe advised the policy would be $per monthWe agreed and used my bank account to cover the costsWe opted OUT of automatic payments
On July 5, - Eun sent an email to my husband advising the monthly auto insurance changed from $155/mo to $333/moShe then charged $to my bank account without my consentI called their office, spoke to Eun and advised that she should not have charged my account, and that is too costly for us on a monthly basis and would have to cancel the policyI requested a refund be processed to my account and asked for Sandy Lee (their agent) to give me a call so that I may discuss the matter with herEun called me back a few hours later stating she did not tell Sandy about the incident, did something she should not have and backdated our refun
They had told me that I was good for premium payment of $on the 25th, and I ended up receiving a letter on the 22nd that my coverage was canceled, due to a lack of payment of $300+ by the 12thWhich they showed that I also owed $700+ dollars on top of thatI only had the insurance for a month, and had the paperwork that showed my payment requirement and dates
Unethical Business Practice by Denying, Avoiding, and Falsifying information to reserve a vehicle under an INSURANCE CLAIM
On June 21, 2018, I called contacted State Farm Insurance to help me find an auto rental to drive while my truck was being repairedThey had reserved a rental in Oak Park, IL to which I called and confirmedOn the day of rental, I called for a 'Customer Pick-up' and they said the rental was not availableThey assured me it would be available the following week on Monday; I called Monday to no availRescheduled for that Wednesday, and the same thingI keep getting the 'run-around' and I've had to reschedule my truck drop-off date for the five times, twice with ***, and three times with ***Yet, when I called separately to reserve a car anonymously, there were plenty of cars available
I have recorded every conversation I've had with ***, ***, and State Farm to keep for future reference and evidence.Location: ** *** **
Cannot believe how unfair State Farm is being with our roofing claim from Irma different representatives have contacted us and not one had a clue about our claim They have valued our claim as low as they possible could and when we have told them that if they have a contractor who will replace our roof for their price to send him over we get no response One roofer out of everyone in the area responded and gave us an estimate mid range of pricing and State Farm won't even consider it So now we are stuck with a severely damaged roof indefinitely, and they have valued our house way higher than houses are selling for on our block or in our area to raise our hurricane deductible I am treating for cancer and having to deal with all this has been upsetting to say the least State Farm has totally failed as far as I'm concerned
I canceled my rental insurance policy because I left the address on file and will not move into a new address for a few monthsI do not have a forwarding addressState Farm has confirmed the cancelation, effective 07/31/I have been calling State Farm to check the status of my refund, as I paid my policy up to December The last time I spoke with a rep, it was acknowledged that I have been calling about my policy refund and that someone would indeed call me back at this time
My insurance claim isn't being handled in a timely, customer oriented mannerI haven't received the proper paperwork in a timely fashion to review to see if I agree or disagree with the findingsAlso getting into a rental was hectic and I am being put out of the rental before the proper channels are handledMy insurance covers 25/day up to 600/occurrence and I am no where near the deadlineI am being left with no paperwork and no carThis is ridiculous and unprofessional this is not why I pay for insuranceI pay my policies in full and expect when I have to use them to be treated fairly and for the company to make sure things are handled in a timely manner and that I have the best possible customer service
State Farm Insurance of Page Arizona refuses to refund me for the unused premiums I overpaid after I cancelled with them on 03-26-
State Farm informed me per telephone call they denied my refund because the remaining balance of the premiums was not much and it was transferred to pay for the Chevy Trax I bought in February 2018, although I paid two months in advance for February and March and won't need to pay until April
State Farms denies me a refund because I did not buy their safety plan for the Chevy Trax and penalizing me and refusing me a refund on all three vehicles
Page State Farm Insurance informed me their office don't make refunds that refunds are done by their home office
I was informed by Page State Farm Insurance that I will receive a refund for the remaining premiums I didn't use within to business daysThat I will receive notification within to business days
I never received my refund nor a written notification whether I was a
I have had homeowners insurance with State Form since around over yearsWhen I checked with my mortgage company, the average yearly home owner insurance payment was around $annully
Also, I have had multiple car insurance with State Farm since
During the home owner insurance coverage, I have made one claim for roof damage that was paidThis claim was made around The claim paid was around 5, dollarsI made a second home owners claim, which is still pending, in December, The pending claim is for water damage from an upstairs bathroomThis claim is still pendingThe State Farm claim agent stated that the pipes would not be covered, nor the replacement of my furnace that had water damageI replaced the furnace, and had the water shut offThe estimate for the remaining is around $1,My deductible will reduce this costtom me, neither one of these claims could have been prevented by me
My complaint is that I was noltified by my
On Monday September 18, when I woke up my vehicle was goneI had called the local police deptand they said my vehicle was repossessedOn Friday September 15, I had called in a payment and brought my account into good standing because of loss of job, I had fallen behind in my paymentsOn Monday morning I called Statefarm Bank and spoke with a representative who said my vehicle should not have been taken because my account was in good standing, she then referred me to the repo deptat corporate.I called and spoke to a man named Jose, who was very rude and condescending and proceeded to tell me that my vehicle went up for repossession on September 14, 2017.He then claimed to have made numerous phone calls in regards to this, which I was unable to receive due to my phone being out of commissionUnaware of the repossession deadline, he proceeded to tell me that he mailed out 3certified letters with August datesI explained I did not receive these letters and I requested th
I filed a claim with State Farm because a car that was going in the wrong direction in a parking lot hit me I provided pictures of the parking lot and my car and the Customer Service Rep promised that a claims investigator would come to the site to document the accident This was not done The party that hit my car submitted pictures of their damage but this was not the car that was actually involved and State Farm paid out almost five thousand dollars for their repairs while my car only sustained seven hundred dollars of damage I contend that a full investigation was not done and that the car that underwent repairs was NOT the car involved in the accident State Farm found me at fault, hiked my premiums and is threatening to suspend my California Good Driver's Discount The car that collided with my car was going in the wrong direction at the time and the damages to my car fully support thisas well as the photos that I provided of the parking lot
These people are very careless and always late sending out insurance cardsPoor customer service, delayed serviceMisdirects mail...I have to constantly contact them to send out cards and fix problems they createdThis is unacceptable! They are always on-time taking payment from account, that's for sure
A year after filing a claim involving a totalled vehicle -- settled by State Farm and paid off, with auto title returning to State Farm Steven Ingrassia is still charging premiums for insurance on the vehicle I don't own the vehicle Steven Ingrassia processed the claim and is fully aware of all the details He is responsible for maintaining the policy involved -- and cancelling it
Product_Or_Service: Automobile Insurance
Account_Number: 2281-B29-75F
On easter I got pulled over for not having insurranceOn the day,I went to court I had insurrance through an onine service, say insurrance a couple weeks later I got a letter in the nail saying I needed to have an srinsurrance policy by August 1stI then go SRpolicy through state farmKEITH DHURAM WAS my agentI got pulled over on August 11th for driving on a suspended license because they NEVER sent out the policy because on ***JUNE 26TH OR 27TH*** My license was showing it was suspendedI called them after I got my ticket and he then kept saying my license was suspended when they,sent it out in JUNE when my license didn't even get suspended till AUGUST 6thCall the state Keith lolYou are so full of *** Trying to cover your own *** My fines will be paied by state farm
I had been a customer with State Farm for several years Recently there was an issue with our payments, and we were not aware of it We received no emails or calls from the office to let us know the payments were not processing When we discovered it, we called in to Greg's office and spoke with Sierra She took a payment over the phone and told us it would take care of the past due and we would be notified in writing any additional amounts needed to become current A week later, we received a letter from State Farm telling us our auto insurance was canceled due to too much time passing from payment due It said to expect a refund After waiting a couple weeks and me having sent emails to Sierra (which it does not appear to have been passed on), we received another letter in the mail stating our renters insurance was cancelled weeks after the auto was cancelled I emailed yet again to Sierra regarding our refund She replied, in writing, that they just assumed we wanted to k
I have had state farm since and paid for my policy when started in fullsince then I have inquired a home and other vehicles and have add them to my policyI have always paid my premiums and never canceledthis all started to take shape over the past year when I was diagnosed with bladder cancer and receiving treatmentI have given my daughter the right to make payments for me while going thru therapyI had received a notice in the mail concerning my insurance was not in place and that my loan will increase due to adding protection for my loanadvice came from my loan advisor to wait for the second notice, it cameCOME TO FIND OUT STATE FARM TOOK IT UPON THEMSELVES TO REDO MY POLICIES FOR MY HOME AND AUTO, after they were done and I have always paid for $in coverage on my home was now $and my truck payment increased '? My daughter did not understand and neither did I.I never missed my premiumsthe credit union increased my payments now because they added in
I have hail and wind damage to my roofState Farm acts in bad faith and just sends adjusters out to ignore damageWhile CLEARLY my roof needs to be replaced and many roofers have been here and submitted their estimates, State Farm doesnt see the damageMy ceilings are ruined, they dont see that eitherIf you have a policy with State Farm, you might as well wad it up and throw it in the garbage can because thats what it is worthDeny, delay, scream, fight, anything but helpThese guys are the worstIf you have them as an insurance company GET RID OF THEM AS FAST AS YOU CANCONTACT THE INS BOARD IN YOUR STATE AND LET THEM KNOW WHAT STATE FARM IS DOINGDO NOT LET THEM GET AWAY WITH THEIR BAD FAITH PRACTICES
my company workers compensation policy was cancelled back in September 25, I have an Acknowlegement of Cancellation Request letter in hand But today I get a letter from a collection agency contracted by state farm which is demanding payment of $
I already contacted my agent Keith Florczyk, and another agent Steven Rimm about this several times but nothing has been done about thisI see fancy TV commercials about state farm agents magically appearing whenever the customer needs help but in reality state farm has some automated billing system which just constantly attempts to increase prices and doesnt respond to customer problems like this one unless you go to the Revdex.com
If this does not get resolved quickly, I will start contacting Keith Florczyk, and Steven Rimm frequently like a collection agent would, and let him know that he better start paying attention to this because I dont appreciate it when I have to deal with collection agents about is
THEY ARE TERRIBLEI Just switched from P***I have never been in an accident and my car skid on the road in a snowstorm, and needed repairsThey told me they couldn't calculate how much my premium would go upThey also said it would take 3-business days to get someone to inspect the carTHIS INSURANCE IS ABSOLUTELY WORTHLESSTerrible company, terrible support, waste of money
My claim occurred because I had a frozen pipe break on January 5, Today is March 27, and State Farm has yet to approve my claim so that reconstruction can proceed It has been months next week with my house torn apart but no approval from StFarm to start repairs.I have been passed around to no less than different adjusters all of whom do not return phone calls or they just say, “I am working on it or I need approval” I have had different field adjusters come to my home because I complained, but nothing has changed They would say, "My this is a big loss" and promise immediate action which has not happenedThe phone adjusters have been changed and I have not been informed other than by calling voice mail and being told to call someone differentMy claim has been reviewed by hail specialists, when I had a pipe break, because no one else was availableYet the adjusters readily admit I don’t know what to do with your claimEven when a check to pay for the mitigat
On June 1, - My husband contacted Sandy Lee's office to inquire about an auto insurance policyA representative named Eun advised Sandy was not available but she instead could assist us with a quoteShe advised the policy would be $per monthWe agreed and used my bank account to cover the costsWe opted OUT of automatic payments
On July 5, - Eun sent an email to my husband advising the monthly auto insurance changed from $155/mo to $333/moShe then charged $to my bank account without my consentI called their office, spoke to Eun and advised that she should not have charged my account, and that is too costly for us on a monthly basis and would have to cancel the policyI requested a refund be processed to my account and asked for Sandy Lee (their agent) to give me a call so that I may discuss the matter with herEun called me back a few hours later stating she did not tell Sandy about the incident, did something she should not have and backdated our refun
They had told me that I was good for premium payment of $on the 25th, and I ended up receiving a letter on the 22nd that my coverage was canceled, due to a lack of payment of $300+ by the 12thWhich they showed that I also owed $700+ dollars on top of thatI only had the insurance for a month, and had the paperwork that showed my payment requirement and dates
Unethical Business Practice by Denying, Avoiding, and Falsifying information to reserve a vehicle under an INSURANCE CLAIM
On June 21, 2018, I called contacted State Farm Insurance to help me find an auto rental to drive while my truck was being repairedThey had reserved a rental in Oak Park, IL to which I called and confirmedOn the day of rental, I called for a 'Customer Pick-up' and they said the rental was not availableThey assured me it would be available the following week on Monday; I called Monday to no availRescheduled for that Wednesday, and the same thingI keep getting the 'run-around' and I've had to reschedule my truck drop-off date for the five times, twice with ***, and three times with ***Yet, when I called separately to reserve a car anonymously, there were plenty of cars available
I have recorded every conversation I've had with ***, ***, and State Farm to keep for future reference and evidence.Location: ** *** **
Cannot believe how unfair State Farm is being with our roofing claim from Irma different representatives have contacted us and not one had a clue about our claim They have valued our claim as low as they possible could and when we have told them that if they have a contractor who will replace our roof for their price to send him over we get no response One roofer out of everyone in the area responded and gave us an estimate mid range of pricing and State Farm won't even consider it So now we are stuck with a severely damaged roof indefinitely, and they have valued our house way higher than houses are selling for on our block or in our area to raise our hurricane deductible I am treating for cancer and having to deal with all this has been upsetting to say the least State Farm has totally failed as far as I'm concerned
I canceled my rental insurance policy because I left the address on file and will not move into a new address for a few monthsI do not have a forwarding addressState Farm has confirmed the cancelation, effective 07/31/I have been calling State Farm to check the status of my refund, as I paid my policy up to December The last time I spoke with a rep, it was acknowledged that I have been calling about my policy refund and that someone would indeed call me back at this time
My insurance claim isn't being handled in a timely, customer oriented mannerI haven't received the proper paperwork in a timely fashion to review to see if I agree or disagree with the findingsAlso getting into a rental was hectic and I am being put out of the rental before the proper channels are handledMy insurance covers 25/day up to 600/occurrence and I am no where near the deadlineI am being left with no paperwork and no carThis is ridiculous and unprofessional this is not why I pay for insuranceI pay my policies in full and expect when I have to use them to be treated fairly and for the company to make sure things are handled in a timely manner and that I have the best possible customer service
State Farm Insurance of Page Arizona refuses to refund me for the unused premiums I overpaid after I cancelled with them on 03-26-
State Farm informed me per telephone call they denied my refund because the remaining balance of the premiums was not much and it was transferred to pay for the Chevy Trax I bought in February 2018, although I paid two months in advance for February and March and won't need to pay until April
State Farms denies me a refund because I did not buy their safety plan for the Chevy Trax and penalizing me and refusing me a refund on all three vehicles
Page State Farm Insurance informed me their office don't make refunds that refunds are done by their home office
I was informed by Page State Farm Insurance that I will receive a refund for the remaining premiums I didn't use within to business daysThat I will receive notification within to business days
I never received my refund nor a written notification whether I was a
I have had homeowners insurance with State Form since around over yearsWhen I checked with my mortgage company, the average yearly home owner insurance payment was around $annully
Also, I have had multiple car insurance with State Farm since
During the home owner insurance coverage, I have made one claim for roof damage that was paidThis claim was made around The claim paid was around 5, dollarsI made a second home owners claim, which is still pending, in December, The pending claim is for water damage from an upstairs bathroomThis claim is still pendingThe State Farm claim agent stated that the pipes would not be covered, nor the replacement of my furnace that had water damageI replaced the furnace, and had the water shut offThe estimate for the remaining is around $1,My deductible will reduce this costtom me, neither one of these claims could have been prevented by me
My complaint is that I was noltified by my
On Monday September 18, when I woke up my vehicle was goneI had called the local police deptand they said my vehicle was repossessedOn Friday September 15, I had called in a payment and brought my account into good standing because of loss of job, I had fallen behind in my paymentsOn Monday morning I called Statefarm Bank and spoke with a representative who said my vehicle should not have been taken because my account was in good standing, she then referred me to the repo deptat corporate.I called and spoke to a man named Jose, who was very rude and condescending and proceeded to tell me that my vehicle went up for repossession on September 14, 2017.He then claimed to have made numerous phone calls in regards to this, which I was unable to receive due to my phone being out of commissionUnaware of the repossession deadline, he proceeded to tell me that he mailed out 3certified letters with August datesI explained I did not receive these letters and I requested th
I paid my insurance balance with my credit card and was denied a receipt by the insurance company
I filed a claim with State Farm because a car that was going in the wrong direction in a parking lot hit me I provided pictures of the parking lot and my car and the Customer Service Rep promised that a claims investigator would come to the site to document the accident This was not done The party that hit my car submitted pictures of their damage but this was not the car that was actually involved and State Farm paid out almost five thousand dollars for their repairs while my car only sustained seven hundred dollars of damage I contend that a full investigation was not done and that the car that underwent repairs was NOT the car involved in the accident State Farm found me at fault, hiked my premiums and is threatening to suspend my California Good Driver's Discount The car that collided with my car was going in the wrong direction at the time and the damages to my car fully support thisas well as the photos that I provided of the parking lot
These people are very careless and always late sending out insurance cardsPoor customer service, delayed serviceMisdirects mail...I have to constantly contact them to send out cards and fix problems they createdThis is unacceptable! They are always on-time taking payment from account, that's for sure
A year after filing a claim involving a totalled vehicle -- settled by State Farm and paid off, with auto title returning to State Farm Steven Ingrassia is still charging premiums for insurance on the vehicle I don't own the vehicle Steven Ingrassia processed the claim and is fully aware of all the details He is responsible for maintaining the policy involved -- and cancelling it
Product_Or_Service: Automobile Insurance
Account_Number: 2281-B29-75F
On easter I got pulled over for not having insurranceOn the day,I went to court I had insurrance through an onine service, say insurrance a couple weeks later I got a letter in the nail saying I needed to have an srinsurrance policy by August 1stI then go SRpolicy through state farmKEITH DHURAM WAS my agentI got pulled over on August 11th for driving on a suspended license because they NEVER sent out the policy because on ***JUNE 26TH OR 27TH*** My license was showing it was suspendedI called them after I got my ticket and he then kept saying my license was suspended when they,sent it out in JUNE when my license didn't even get suspended till AUGUST 6thCall the state Keith lolYou are so full of *** Trying to cover your own *** My fines will be paied by state farm
I had been a customer with State Farm for several years Recently there was an issue with our payments, and we were not aware of it We received no emails or calls from the office to let us know the payments were not processing When we discovered it, we called in to Greg's office and spoke with Sierra She took a payment over the phone and told us it would take care of the past due and we would be notified in writing any additional amounts needed to become current A week later, we received a letter from State Farm telling us our auto insurance was canceled due to too much time passing from payment due It said to expect a refund After waiting a couple weeks and me having sent emails to Sierra (which it does not appear to have been passed on), we received another letter in the mail stating our renters insurance was cancelled weeks after the auto was cancelled I emailed yet again to Sierra regarding our refund She replied, in writing, that they just assumed we wanted to k
I have had state farm since and paid for my policy when started in fullsince then I have inquired a home and other vehicles and have add them to my policyI have always paid my premiums and never canceledthis all started to take shape over the past year when I was diagnosed with bladder cancer and receiving treatmentI have given my daughter the right to make payments for me while going thru therapyI had received a notice in the mail concerning my insurance was not in place and that my loan will increase due to adding protection for my loanadvice came from my loan advisor to wait for the second notice, it cameCOME TO FIND OUT STATE FARM TOOK IT UPON THEMSELVES TO REDO MY POLICIES FOR MY HOME AND AUTO, after they were done and I have always paid for $in coverage on my home was now $and my truck payment increased '? My daughter did not understand and neither did I.I never missed my premiumsthe credit union increased my payments now because they added in
I have hail and wind damage to my roofState Farm acts in bad faith and just sends adjusters out to ignore damageWhile CLEARLY my roof needs to be replaced and many roofers have been here and submitted their estimates, State Farm doesnt see the damageMy ceilings are ruined, they dont see that eitherIf you have a policy with State Farm, you might as well wad it up and throw it in the garbage can because thats what it is worthDeny, delay, scream, fight, anything but helpThese guys are the worstIf you have them as an insurance company GET RID OF THEM AS FAST AS YOU CANCONTACT THE INS BOARD IN YOUR STATE AND LET THEM KNOW WHAT STATE FARM IS DOINGDO NOT LET THEM GET AWAY WITH THEIR BAD FAITH PRACTICES
my company workers compensation policy was cancelled back in September 25, I have an Acknowlegement of Cancellation Request letter in hand But today I get a letter from a collection agency contracted by state farm which is demanding payment of $
I already contacted my agent Keith Florczyk, and another agent Steven Rimm about this several times but nothing has been done about thisI see fancy TV commercials about state farm agents magically appearing whenever the customer needs help but in reality state farm has some automated billing system which just constantly attempts to increase prices and doesnt respond to customer problems like this one unless you go to the Revdex.com
If this does not get resolved quickly, I will start contacting Keith Florczyk, and Steven Rimm frequently like a collection agent would, and let him know that he better start paying attention to this because I dont appreciate it when I have to deal with collection agents about is