I had to contact State Farm regarding a claim due to an accident with one of their insuredThe claims processor I spoke with was extremly rude and even told me he was not oblagated to assisting me because I was not their customerI was directed to call State Farm by my insurance company because they had already determined I was not at faultI think it is very unprofessional for State Farm employees to speak to people this way even if I am not a customer
A tenant with State Farm renters insurance caused extensive damage to another apartment The apartment building was covered by State Farm Insurance, but the claim was filed under the tenant's insurance The State Farm estimate called for replacing the kitchen counters, but reusing the back splash, even though the back splash pattern is no longer available so the counter and back splash would not match Other repairs were not included The adjuster, D*** Ryan, said "we stand behind our estimate as fair and reasonable for the work needed and are ready to settle with you right now based on that estimate." We decided to not settle until all the work was doneThe person who was supposed to move into the apartment was unable to do so because of the damage, so the apartment was empty while repairs were being completed and it was able to be rented again MrRyan says we should have been able to get the repairs done and have the apartment rented in two weeks, so we should not be compensated for all the lost rent and should not be compensated for utilities at all and is offering to settle for about 70% of the total cost He then threatened that if we didn't settle within days, the settlement offer would decrease and never increase MrRyan is not willing to justify or explain his lower offer--he just says that we should have gotten everything done in two weeks Estimates from contractors he suggested were either incomplete or left off parts of the repairs The only way we could even get another estimate was to NOT mention State Farm, and that contractor "squeezed us in" since he already had other jobs ahead of us, so it took much longer than two weeks We are not willing to accept MrRyan's offer and have not been able to contact anyone else higher up to further discuss the matterWe would have settled right away had the State Farm estimate not tried to shortchange us in their original estimate We switched our State Farm Apartment policy to another company because of this We now pay a little more for much better coverage, but we still haven't settled this matter
Auto insurance was canceled because I didn't meet requiments of the companyUnfortunately I have receive refund and egency will not call backI called State Farm insurance because I was carrying a renter insurance and thought I could bundle the plan and get discountAfter talking to Tyla he gave me a quote and I paid to start an auto policy effective the An hour later Tyla called and said I didn't meet the requirements and therefore he was going to cancel my policyI said OKI shopped for another policy and progressive insurance became my auto policyweek later I called Tyla to check the statues of my refund and he was not very straight forwardI waited a week andAlex the office again and a lady called Barbra took my call and I explain my complain and she said Tyla will handle my call I explain my frustration to her but she still wasn't willing to helpShe insisted Tyla will have to deal with youShe promised Tyla was going to call medays later I haven't r
We have been with State Farm for years, We have both auto and home owners with themWe started with agent and when he retired we didn't get to chose an agent but found out that we had been sent to another agentWe were told about this by letter, being a young couple we just went with itWe had no problems and we did have auto claim and homeowners during this timeNow my son gets his first car, gets HIS OWN policyState Farm is the company he goes with, no problemsHe had accidents which none of them are his fault, State Farm drops him, I can understandHere comes the issue, State Farm takes it upon themselves to add him to OUR POLICY.My son has NEVER been on our policyThey took the payment out our account before EVEN telling us about the change, We contact our agent about the difference in the amount and they tell us we put your son on your policyWe explained numerous times that he WAS NEVER on OUR POLICY and that they dropped himTo make a long story short they told us in order to have him taken off OUR policy we had to show proof that he had insurance, WE sent them policy numbers, a copy of the policy, a picture of the card and YET they have not taken him offWe get a call today stating that hey need more infoWe have spent hours on the phone going back and forth, giving them the infoI don't think that they have a clue who is doing what in the office, who spoke to who When I get done with this time to look for a new company, and speak to a lawyer, I want the extra money that they have taken to cover my son since we have no policy number, no proof that they have covered himI will never tell anyone to go to State Farm, they need to learn customer service
Issue with State Farm insurance-canceled policies on March but a a pavement was still taken out of my account on March I spoke to them on occasions and was told it would be taken careInstead I keep getting cancellations for non payment and bills for my policies
In the month of March I called state farm insurance and spoke with Cindy and Tyler Courtny in the city of Maricopa Arizona my policy # ***I called to get help with billing and payments but instead I received poor customer service and I was insultedI immediately canceled my insurance and went with another insurance providerMy wife and I have been with State farm close to years with cars insured plus renters insurance I called State Farm insurance corporate office to file a complaint and to get a refund (complaint #***) I spoke with Takeria March I called 04/30/to get an update I was told that I will receive a letterI received the letter from State Farm regarding an apology This not the resolution I requested from State Farm
Having being a DEDICATED and LOYAL CUSTOMER with State Farm Insurance for over an excess of YEARS
Our Family Members including MY Sister Lori *** and Victor *** were employees at the Home Office in Bloomington, IL
My Sister Lori *** was the employee in charge of opening the Corporate Office in Bakersfield, CA to say the least
We have NEVER EVER been LATE with a Bill PAYMENT as we have AUTO PAY
State Farm Insurance is now NOT letting us RENEW our HOMEOWNERS INSURANCE because of NATURAL DISASTERS (hail damages) which we live in Colorado Springs,CO
As Colorado Springs becomes the #place to live in the year 2019, as this city grows, MAYBE it would be a great idea to send this to the NEWS STATIONS in-order to spread the word about this company and how they conduct POOR BUSINESS
They need to expunge the fact that my daughter was in an accident in that was it involving me I have no accidents no speeding tickets
I was with State Farm Insurance on my be ical which is a Ford Explorer in in which my daughter then years old gotten in a car accident And she's already graduated from college and not living with me and are still have that on my record even know I have never had any speeding tickets or accidents at all and every time I try to get insurance for myself date keep telling me that if that was not on my record that my insurance would only be $but because that still reflecting on my insurance I would have to be paying almost $for insurance when I called and spoke to a Tina in underwriting I had to explain it to her times what was going on and she still was not understanding what was going on I didn't know how to make it any more clear to her she kept saying then you need to go back to the insurance company that you have and work that
In 2016, I discovered that my ex-husband's accident claims from to were listed on my auto insurance claims activity without any clear descriptions of who filed the claims and who was or was not at fault, thus limiting my ability to get affordable insurance rates with any company, since my name was listed on the policy(I found this out when I attempted to find a more affordable insurance rate with different companies)Through the other insurance agencies, I was able to obtain some information to clarify the issue and attempt to resolve the matter - through both Lexis Nexis and through Karen Davis at State Farm (as well as State Farm's national outfit)However, I was consistently told by various Karen Davis agents that my rates (currently at $month) are the result of me having moved back to Baltimore City in 2018, with one accident and one speeding ticketHowever, my rates initially jumped from about $month to about $month when I first left Baltimore in fo
They took out a loan from my life insurance in the amount of $3,I did not take out that loan and I want to know why they did itThey told me that my insurance was not being paid for a long time and I asked them why they had not cancelled my policy and they said that they took money from the cash value of my life insurance to pay the premiumI want to know if this loan can be annulled and for them to lower my payments to $given that they raised my payments to $to pay for the loan's interestWe never cancelled the insurance and then reactivated it, we have always paid themThe payments are taken out automatically from *** ***(see hard copy online)
I woudn't give the company my card information for recurring payments due to prior misuse, they cancelled my policy and caused a lapse in my coverage
If I had to use two words to describe the *** *** office in Lafayette, La, it would be incompetent and uneducatedI have been with this state farm under my parents policy for over yearsI finally received my own policy and my fiance vehicle was also listed under my policy for the sake of saving moneyAll this office has caused is burden and stressA few months into my policy state farm charged me 3x for my monthly paymentOnce on Sept29, Oct 5th, and Oct 6thIt was a headache trying to figure out why this took place and how could they be so carelessI had called to stop my SFPP payments and I was told it would be taken care of, no one attempted to call me back and let me know their system was down (AS USUAL)So the payment on the 29th was charged and returnedOn the 5th I called to pay my bill and I wasn't informed tha
Received multiple text and email from State Farm threatening cancellation of auto insurance because of an undisclosed driverWhen we contacted them, it turns out the undisclosed driver was meThis was after we filed a claim over a month ago regarding a car accident I was involved inMe and my husband have been with State Farm for over years and went to Maylen Delgado's office at in North Ave to open an account at that timeWe gave them our informationI have called in multiple times to make a payment and request a copy of our policy and they had no issue taking a payment or providing me with the information I requestedNow, I don't understand why they are saying they do not have any of my information and considers me an undisclosed driver
I was advised by state farm that we are to order OEM rims for my vehicle and it would be fully covered for an existing claimI was told by Shannon in customer service that it was documented that State Farm would cover the OEM rimsShe stated that this is a mistake on their behalfThe rims are already put on the vehicle two weeks after confirmation from State farm ClaimsI got a call on 06/12/from state farm claims saying that now they will not cover the rims that are already purchased after sending in the adjustment, as told to doThis isn't the first problem that I am having with State FarmI seem to be constantly paying for their mistakes on multiple claims that have happened with my vehicle in less than monthsI asked for employ ID# and a Managers name that I can speak toShannon would not provide any of the information I asked for and then I was hung up on
With two different agencies, they randomly stopped doing auto-pay, didn't tell me they did, and then charged at random times, whenever they felt like itBoth times were when I had major health crises, so I wasn't monitoring their every step to be sure they did what they said they were doingThis second time, they even emailed saying that they were adding charges and whatnot to autopay, assuming it was still going onThey then tried to charge me for three months at once, which is absurd, especially considering I only owed for the month prior and the current monthSo, they cancelled autopay (without warning) for one month, not three, and never sent a single bill or correspondence about thisThen, they tried to charge me for a month I had already paidEven with this, I paid over $in insurance on an old car for two monthsThey kept jacking up the costs, without explanation, just saying that they had to give me this much worse planThen, they said I needed to pay an all at once downpayment of over a thousand dollars (mind you, I've already been using them for over a year), all at once, which was actually more than the total cost of the premiumThis was not explained at allWhen I cancelled, agents laughed at meWhen I said they charged me for a month that I had paid, and they needed to refund it, an agent said that he had "lots of documentation too"I have no idea what that meansBut, clearly neither did he, because they did refund the month they charged when I threatened to report themBecause I had documentationThen, another agent refused to send me any confirmation of cancellation or a receipt of any kindWhen I pressed that I needed this for records, he just said that I should take him at his wordI said I needed documentation because I have had so many problems with them, and he sent a one sentence, unprofessional email without any professional heading or anything of the sort, just saying it was cancelledNo receipt or anythingThis seems extremely shadyAlso, my bills were never consistent, and changed all the timeI also had constant emails about how my premium was changing, all the time, no explanationThen, they said any paper alerts that my premium was changing should be disregardedSo, I never really knew what my premium wasI never got any official documentation or breakdown, and I never got my insurance cardsI have no idea what was going on
I called to cancel two whole life insurance policies I had on my childrenWe set up an appointment to sign paper work to cancel these policies in MarchI received notice April 16th that the paper work was not done properly so I returned to the State Farm office Showed them the paper work from State FarmThey said they would contact the main office and get the policies canceled I have called monthly to find out the status of the policies Each time assured that they are working on it A couple of times I was told they were canceled and I should be receiving my money back but when I would check online the policies were both showing as active It is now September and both policies are still active I have received a bill this week for one of them
We moved to State Farm for lower price for home, auto, and liability insuranceIn 2nd year, we had two water damages and State Farm declined to renew our policy citing some CA State lawOur first water damage, per State Farm-certified plumber's letter, was result of a common construction issue (a nail in a pipe.) We are told State Farm documents falsely blame a faulty toilet seatOur second water damage was from a dishwasher leakState Farm has paid most of the cost of repairs to our satisfactionState Farm has given us a 2-month advanced warning of declinationMy review is to inform Revdex.com readers that apparently regulations allow home insurance companies to drop their customers at will
This is complaint is directed to the State Farm office of Jim Olive, located in N Butterfield Rd, Libertyville, IL 60048-Since I got divorced back in January 2014, I have informed Jim Olive office of State Farm to remove my ex-wife vehicles and her name from the insuranceIt's been over three years and I keep getting billed for her Honda CBRI don't know how many times I called, went there in person to have this done and they assured that she had been removed
In April/May this year I transferred my Mazda from Jim Olive's office to Mark Rossmiller office and when they transferred information, my ex-wife remains in the insurance and I keep getting billed for the motorcycle
I want to simply close my savings accounts with State Farm They insisted that I be recorded during the call I declined to be recorded, I simply just wanted my accounts closedThey refused to stop recording me or call me back on an unrecorded line So they refused close down my account, gave me no avenue or information as to how achieve my request, and hung up the call
I have reached out multiple times regarding an issue I am having with a lost insurance checkThe check was only signed by one endorser so the bank declined to cash itHowever, they will not give the check backThey say it is up to my insurance company to reissue a new checkState farm will not reissue a check because they are showing it being cashedBECAUSE IT IS PENDING IN MY BANK NOW FOR WEEKSI understand that this is partially my faultHowever, they are doing nothing to help meI have so much damage to my home and no money to fix the issuesI have asked that they get in contact with my bank to confirm that the check has not been cashed and that the funds will not be deposited into my account but they will not even attempted to help me sort out this issueI have sent screen shots of the pending amount showing rejectedThis all happening while water continues to leak threw my ceilingI like many other people live paycheck to paycheck and have no money to fix any issues
An automatic charge of $went on my State Farm Credit cardI was not aware of itThe statements got lost in my emailAfter about months, I received a letter from State Farm that my account was closed and I owe $I was going out of town and I paid the full amount of $without calling State FarmState Farm owed me $in reward pointsWhen my insurance bill came in I tried to access the reward points and found it was I called State Farm and was told that it was forfeitedI, therefore, paid State Farm $fees for $Why couldn't State Farm use the $to cover the $that was owed? I had State Farm insurance on home and car since
I had to contact State Farm regarding a claim due to an accident with one of their insuredThe claims processor I spoke with was extremly rude and even told me he was not oblagated to assisting me because I was not their customerI was directed to call State Farm by my insurance company because they had already determined I was not at faultI think it is very unprofessional for State Farm employees to speak to people this way even if I am not a customer
A tenant with State Farm renters insurance caused extensive damage to another apartment The apartment building was covered by State Farm Insurance, but the claim was filed under the tenant's insurance The State Farm estimate called for replacing the kitchen counters, but reusing the back splash, even though the back splash pattern is no longer available so the counter and back splash would not match Other repairs were not included The adjuster, D*** Ryan, said "we stand behind our estimate as fair and reasonable for the work needed and are ready to settle with you right now based on that estimate." We decided to not settle until all the work was doneThe person who was supposed to move into the apartment was unable to do so because of the damage, so the apartment was empty while repairs were being completed and it was able to be rented again MrRyan says we should have been able to get the repairs done and have the apartment rented in two weeks, so we should not be compensated for all the lost rent and should not be compensated for utilities at all and is offering to settle for about 70% of the total cost He then threatened that if we didn't settle within days, the settlement offer would decrease and never increase MrRyan is not willing to justify or explain his lower offer--he just says that we should have gotten everything done in two weeks Estimates from contractors he suggested were either incomplete or left off parts of the repairs The only way we could even get another estimate was to NOT mention State Farm, and that contractor "squeezed us in" since he already had other jobs ahead of us, so it took much longer than two weeks We are not willing to accept MrRyan's offer and have not been able to contact anyone else higher up to further discuss the matterWe would have settled right away had the State Farm estimate not tried to shortchange us in their original estimate We switched our State Farm Apartment policy to another company because of this We now pay a little more for much better coverage, but we still haven't settled this matter
Auto insurance was canceled because I didn't meet requiments of the companyUnfortunately I have receive refund and egency will not call backI called State Farm insurance because I was carrying a renter insurance and thought I could bundle the plan and get discountAfter talking to Tyla he gave me a quote and I paid to start an auto policy effective the An hour later Tyla called and said I didn't meet the requirements and therefore he was going to cancel my policyI said OKI shopped for another policy and progressive insurance became my auto policyweek later I called Tyla to check the statues of my refund and he was not very straight forwardI waited a week andAlex the office again and a lady called Barbra took my call and I explain my complain and she said Tyla will handle my call I explain my frustration to her but she still wasn't willing to helpShe insisted Tyla will have to deal with youShe promised Tyla was going to call medays later I haven't r
We have been with State Farm for years, We have both auto and home owners with themWe started with agent and when he retired we didn't get to chose an agent but found out that we had been sent to another agentWe were told about this by letter, being a young couple we just went with itWe had no problems and we did have auto claim and homeowners during this timeNow my son gets his first car, gets HIS OWN policyState Farm is the company he goes with, no problemsHe had accidents which none of them are his fault, State Farm drops him, I can understandHere comes the issue, State Farm takes it upon themselves to add him to OUR POLICY.My son has NEVER been on our policyThey took the payment out our account before EVEN telling us about the change, We contact our agent about the difference in the amount and they tell us we put your son on your policyWe explained numerous times that he WAS NEVER on OUR POLICY and that they dropped himTo make a long story short they told us in order to have him taken off OUR policy we had to show proof that he had insurance, WE sent them policy numbers, a copy of the policy, a picture of the card and YET they have not taken him offWe get a call today stating that hey need more infoWe have spent hours on the phone going back and forth, giving them the infoI don't think that they have a clue who is doing what in the office, who spoke to who When I get done with this time to look for a new company, and speak to a lawyer, I want the extra money that they have taken to cover my son since we have no policy number, no proof that they have covered himI will never tell anyone to go to State Farm, they need to learn customer service
Issue with State Farm insurance-canceled policies on March but a a pavement was still taken out of my account on March I spoke to them on occasions and was told it would be taken careInstead I keep getting cancellations for non payment and bills for my policies
In the month of March I called state farm insurance and spoke with Cindy and Tyler Courtny in the city of Maricopa Arizona my policy # ***I called to get help with billing and payments but instead I received poor customer service and I was insultedI immediately canceled my insurance and went with another insurance providerMy wife and I have been with State farm close to years with cars insured plus renters insurance I called State Farm insurance corporate office to file a complaint and to get a refund (complaint #***) I spoke with Takeria March I called 04/30/to get an update I was told that I will receive a letterI received the letter from State Farm regarding an apology This not the resolution I requested from State Farm
Having being a DEDICATED and LOYAL CUSTOMER with State Farm Insurance for over an excess of YEARS
Our Family Members including MY Sister Lori *** and Victor *** were employees at the Home Office in Bloomington, IL
My Sister Lori *** was the employee in charge of opening the Corporate Office in Bakersfield, CA to say the least
We have NEVER EVER been LATE with a Bill PAYMENT as we have AUTO PAY
State Farm Insurance is now NOT letting us RENEW our HOMEOWNERS INSURANCE because of NATURAL DISASTERS (hail damages) which we live in Colorado Springs,CO
As Colorado Springs becomes the #place to live in the year 2019, as this city grows, MAYBE it would be a great idea to send this to the NEWS STATIONS in-order to spread the word about this company and how they conduct POOR BUSINESS
They need to expunge the fact that my daughter was in an accident in that was it involving me I have no accidents no speeding tickets
I was with State Farm Insurance on my be ical which is a Ford Explorer in in which my daughter then years old gotten in a car accident And she's already graduated from college and not living with me and are still have that on my record even know I have never had any speeding tickets or accidents at all and every time I try to get insurance for myself date keep telling me that if that was not on my record that my insurance would only be $but because that still reflecting on my insurance I would have to be paying almost $for insurance when I called and spoke to a Tina in underwriting I had to explain it to her times what was going on and she still was not understanding what was going on I didn't know how to make it any more clear to her she kept saying then you need to go back to the insurance company that you have and work that
In 2016, I discovered that my ex-husband's accident claims from to were listed on my auto insurance claims activity without any clear descriptions of who filed the claims and who was or was not at fault, thus limiting my ability to get affordable insurance rates with any company, since my name was listed on the policy(I found this out when I attempted to find a more affordable insurance rate with different companies)Through the other insurance agencies, I was able to obtain some information to clarify the issue and attempt to resolve the matter - through both Lexis Nexis and through Karen Davis at State Farm (as well as State Farm's national outfit)However, I was consistently told by various Karen Davis agents that my rates (currently at $month) are the result of me having moved back to Baltimore City in 2018, with one accident and one speeding ticketHowever, my rates initially jumped from about $month to about $month when I first left Baltimore in fo
They took out a loan from my life insurance in the amount of $3,I did not take out that loan and I want to know why they did itThey told me that my insurance was not being paid for a long time and I asked them why they had not cancelled my policy and they said that they took money from the cash value of my life insurance to pay the premiumI want to know if this loan can be annulled and for them to lower my payments to $given that they raised my payments to $to pay for the loan's interestWe never cancelled the insurance and then reactivated it, we have always paid themThe payments are taken out automatically from *** ***(see hard copy online)
I woudn't give the company my card information for recurring payments due to prior misuse, they cancelled my policy and caused a lapse in my coverage
If I had to use two words to describe the *** *** office in Lafayette, La, it would be incompetent and uneducatedI have been with this state farm under my parents policy for over yearsI finally received my own policy and my fiance vehicle was also listed under my policy for the sake of saving moneyAll this office has caused is burden and stressA few months into my policy state farm charged me 3x for my monthly paymentOnce on Sept29, Oct 5th, and Oct 6thIt was a headache trying to figure out why this took place and how could they be so carelessI had called to stop my SFPP payments and I was told it would be taken care of, no one attempted to call me back and let me know their system was down (AS USUAL)So the payment on the 29th was charged and returnedOn the 5th I called to pay my bill and I wasn't informed tha
Received multiple text and email from State Farm threatening cancellation of auto insurance because of an undisclosed driverWhen we contacted them, it turns out the undisclosed driver was meThis was after we filed a claim over a month ago regarding a car accident I was involved inMe and my husband have been with State Farm for over years and went to Maylen Delgado's office at in North Ave to open an account at that timeWe gave them our informationI have called in multiple times to make a payment and request a copy of our policy and they had no issue taking a payment or providing me with the information I requestedNow, I don't understand why they are saying they do not have any of my information and considers me an undisclosed driver
I was advised by state farm that we are to order OEM rims for my vehicle and it would be fully covered for an existing claimI was told by Shannon in customer service that it was documented that State Farm would cover the OEM rimsShe stated that this is a mistake on their behalfThe rims are already put on the vehicle two weeks after confirmation from State farm ClaimsI got a call on 06/12/from state farm claims saying that now they will not cover the rims that are already purchased after sending in the adjustment, as told to doThis isn't the first problem that I am having with State FarmI seem to be constantly paying for their mistakes on multiple claims that have happened with my vehicle in less than monthsI asked for employ ID# and a Managers name that I can speak toShannon would not provide any of the information I asked for and then I was hung up on
With two different agencies, they randomly stopped doing auto-pay, didn't tell me they did, and then charged at random times, whenever they felt like itBoth times were when I had major health crises, so I wasn't monitoring their every step to be sure they did what they said they were doingThis second time, they even emailed saying that they were adding charges and whatnot to autopay, assuming it was still going onThey then tried to charge me for three months at once, which is absurd, especially considering I only owed for the month prior and the current monthSo, they cancelled autopay (without warning) for one month, not three, and never sent a single bill or correspondence about thisThen, they tried to charge me for a month I had already paidEven with this, I paid over $in insurance on an old car for two monthsThey kept jacking up the costs, without explanation, just saying that they had to give me this much worse planThen, they said I needed to pay an all at once downpayment of over a thousand dollars (mind you, I've already been using them for over a year), all at once, which was actually more than the total cost of the premiumThis was not explained at allWhen I cancelled, agents laughed at meWhen I said they charged me for a month that I had paid, and they needed to refund it, an agent said that he had "lots of documentation too"I have no idea what that meansBut, clearly neither did he, because they did refund the month they charged when I threatened to report themBecause I had documentationThen, another agent refused to send me any confirmation of cancellation or a receipt of any kindWhen I pressed that I needed this for records, he just said that I should take him at his wordI said I needed documentation because I have had so many problems with them, and he sent a one sentence, unprofessional email without any professional heading or anything of the sort, just saying it was cancelledNo receipt or anythingThis seems extremely shadyAlso, my bills were never consistent, and changed all the timeI also had constant emails about how my premium was changing, all the time, no explanationThen, they said any paper alerts that my premium was changing should be disregardedSo, I never really knew what my premium wasI never got any official documentation or breakdown, and I never got my insurance cardsI have no idea what was going on
I called to cancel two whole life insurance policies I had on my childrenWe set up an appointment to sign paper work to cancel these policies in MarchI received notice April 16th that the paper work was not done properly so I returned to the State Farm office Showed them the paper work from State FarmThey said they would contact the main office and get the policies canceled I have called monthly to find out the status of the policies Each time assured that they are working on it A couple of times I was told they were canceled and I should be receiving my money back but when I would check online the policies were both showing as active It is now September and both policies are still active I have received a bill this week for one of them
We moved to State Farm for lower price for home, auto, and liability insuranceIn 2nd year, we had two water damages and State Farm declined to renew our policy citing some CA State lawOur first water damage, per State Farm-certified plumber's letter, was result of a common construction issue (a nail in a pipe.) We are told State Farm documents falsely blame a faulty toilet seatOur second water damage was from a dishwasher leakState Farm has paid most of the cost of repairs to our satisfactionState Farm has given us a 2-month advanced warning of declinationMy review is to inform Revdex.com readers that apparently regulations allow home insurance companies to drop their customers at will
This is complaint is directed to the State Farm office of Jim Olive, located in N Butterfield Rd, Libertyville, IL 60048-Since I got divorced back in January 2014, I have informed Jim Olive office of State Farm to remove my ex-wife vehicles and her name from the insuranceIt's been over three years and I keep getting billed for her Honda CBRI don't know how many times I called, went there in person to have this done and they assured that she had been removed
In April/May this year I transferred my Mazda from Jim Olive's office to Mark Rossmiller office and when they transferred information, my ex-wife remains in the insurance and I keep getting billed for the motorcycle
I want to simply close my savings accounts with State Farm They insisted that I be recorded during the call I declined to be recorded, I simply just wanted my accounts closedThey refused to stop recording me or call me back on an unrecorded line So they refused close down my account, gave me no avenue or information as to how achieve my request, and hung up the call
I have reached out multiple times regarding an issue I am having with a lost insurance checkThe check was only signed by one endorser so the bank declined to cash itHowever, they will not give the check backThey say it is up to my insurance company to reissue a new checkState farm will not reissue a check because they are showing it being cashedBECAUSE IT IS PENDING IN MY BANK NOW FOR WEEKSI understand that this is partially my faultHowever, they are doing nothing to help meI have so much damage to my home and no money to fix the issuesI have asked that they get in contact with my bank to confirm that the check has not been cashed and that the funds will not be deposited into my account but they will not even attempted to help me sort out this issueI have sent screen shots of the pending amount showing rejectedThis all happening while water continues to leak threw my ceilingI like many other people live paycheck to paycheck and have no money to fix any issues
An automatic charge of $went on my State Farm Credit cardI was not aware of itThe statements got lost in my emailAfter about months, I received a letter from State Farm that my account was closed and I owe $I was going out of town and I paid the full amount of $without calling State FarmState Farm owed me $in reward pointsWhen my insurance bill came in I tried to access the reward points and found it was I called State Farm and was told that it was forfeitedI, therefore, paid State Farm $fees for $Why couldn't State Farm use the $to cover the $that was owed? I had State Farm insurance on home and car since