Back in I called to put insurance on my Acura TL type S and I explained to the state farm agent that the vehicle had a rebuilt title the agent told me that I was unable to put full coverage on the vehicle because it was savage rebuilt title and that I was only able to put liability insurance on it In August of my husband was car jacked and the vehicle was totaled I called state farm and told them about the situation that had happened and asked was they able to help me with a rental the lady than explained to me that I couldn't get a rental through them because the vehicle didn't have full coverage I explained to the agent that I was told I couldn't put full coverage on the vehicle that had a savage rebuilt title come to fine out it wasn't trueI than called the state farm agent Edgar and explain the situation and about the agent that was working there told me I couldn't put full coverage on the vehicle and what she told me it wasn't true so I had to write a letter sent it
IN I PURCHASED SF AUTO AND RENTERS INSURANCE DUE TO A FEASABLE COST....IN MARCH MY HOME WAS VANDALIZED AND BURGLARIZED I CALLED SF FILED A CLAIM AND THAT PROCESS WENT SMOOTHLY UNFORTUNATELY DUE TO THE AREA I LIVE IN APRIL 29,MY HOME HAD BEEN BROKEN INTO YET AGAIN WHILE I WAS AWAY ON VACATION I CALLED SF FILING THE CLAIM AND HAVE BEEN PUT THROUGH EVERY LOOP HOLE THERE IS WHICH IS NOT ONLY UNCOMFORTABLE BUT VERY PERSONAL SINCE FILING MY CLAIM ON 4-29-I HAVE BEEN TREATED AS A CRIMINAL AS WELL AS AVOIDED BY THE INVESTIGATOR THAT HANDLES THE CLAIM AFTER THE INITIAL CLAIM I REPURCHASED ITEMS VIA CRAIGSLIST AND APPS SUCH AS LET GO AND OFFER UP DUE TO LIMITED FUNDS BEING AVAILABLE I WAS ASKED FOR PHOTOS OF ITEMS, BANK STATEMENTS, CREDIT REPORT, NOTARIZED FORMS, THE PEOPLE I PURCHASED THE ITEMS FROM , FRIENDS/FAMILY MEMBERS NAMES THAT CAN VALIDATE I WAS AWAY DURING THE TIME OF ROBBERY AS WELL AS JOB VERIFICATION MY SONS PERSONAL INFORMATION ...I UNDERSTAND THERE IS
Bought a house I march State Farm agent Mike Saurs office was to give me a quote for insurance but instead his employees gave me insurance anyway without my knowledge even though I was going with another insurance companyThe Agent said I filled out a application saying I was taking State Farm insurance The bank and I have no such application that was filled out by me I've reported it as fraud and requested a refund since there's no evidence of me excepting this insurance and State Farm is refusing to help
My car was stolen from the front of my home and State Farm is making me feel like the criminalPassed my case to an investigator who is not responsive and when we finally reach her she says they have to follow protocolWell if your protocol is making your customers feel like a criminal you sure are making us feel that wayWorst company ever!!
Cancel insurance on FEBthey took from my checking accountThey keep changing the cancellation dateTHEG claim oh it was Don on February now they claim it was done on March 3rdCall customer service and they claim oopsI can't see anythingCall them times now they claim oh j have to wait daysThey are unprofessional and being ugly and making me w as it on money they took out my accounts Now they sent me a letter saying oh we sent the letter to the state that you cancelBut I had coverage the same day for another insurance companySo with that statement state farm made it like they were being spiteful changing cancellation dateThis is the second time the first is when so.some in customer service wrote my daughter up for INSURANCE and sent her Insurance card to her emailThen the agent Reginal call me being rude yelling at me oh I should have told him I moved and I should have told him I have an CARI informed him I never movedThey sent my payment back t
Local State Farm Agency (Whitfield Ins and Fin Svcs Inc) at Indianapolis 46204, Lic#: [redacted] INTaking advantage of foreign customersDoes not provide sufficient information when selling a policy, and blames the customer for a job half doneCongratulations on State Farm Indiana to have the worst customer service in the entire United States
On November 2, 2015, we lost our home, all our possessions and our pets due to a house fire It was a devastating experience And thanks to State Farm, after months, it remains a devastating experienceTheir large loss team (with the exception of [redacted] has absolutely no human or professional decency I have been ignored, (extreme lack of communication), lied to, and bullied because I am a womanWhen I brought this issue to the attention of my Large Loss Agent's superiors, I was denied a change in agentsFurthermore, I have not been reimbursed for monthly living expenses, as promised, for over months- even though my detailed expense sheets have been in their hands month after month And, I have not received any status regarding my contents claim which the bulk of it was turned in on April 1st of this year I have been advised, "it is in rotation and perhaps soon:I am being treated worse since I requested a new agentFortunately, at this time, we have [redacted] family acquaintance, who is a State Farm Agent in another state and he is trying to intercede for us However, he has not been successful, as of yet If there is no resolution to some claim payments by tomorrow, I will have not choice but to file a Revdex.com complaint and a one with the New Jersey Insurance Commission We have been customers of State Farm for both our home and autos for over years - and this treatment is NOT LIKE A GOOD NEIGHBOR!!! By the way, we had to drop our auto coverage with State Farm, since we had the fire, our rates progressively increased and they dropped our multiline discount My local office didn't care, they told me to pay the bill and hopefully it could be resolved in months or so We canceled our auto coverage and have insurance with Liberty Mutual Also note, that [redacted] was removed from our claim without notice or our knowledge
State Farm has become great at collecting your money but not so good at customer service After 38+ years I have finally switched to another company The service got so bad with just small routine matters that I worried about what would happen if I ever had to file a claim When I asked to speak with my agent she refused and had one of her "assistants" call instead
Increase on Automobile insurance policy in months Bob Gibbs Statefarm insurance, I have seen almost a $increase per month on my Policy from Sept thru the new Policy Jan 11, 2018- July 11, I have been a State Farm Customer for yrs, I never was at fault in an accident, I never had a cancelled or lapsed policySo how is it that my policy is going up 20-dollars every monthI looked on my policy dated July 11, 2017- Jan 11, and noticed that SF clearly penalized and discriminated against, and accessed my credit report without my permissionReport reference number 17130071703566, and penalized based on the number of inquiresI did not authorize this nor was I informed in advance that this would effect my paymentsEvery time I called SF here in Jacksonville Fl, I was told it was a standard that everyone was getting an increaseI said, although I'm 56, I didn't expect my auto insurance to go up this much, especially with no claims and no accidentsEven with
State Farm has repeatedly contacted me asking me to renew my renters insuranceI have called them multiple times to tell them that I do not want to renew, and I want my policy cancelledI have also sent an e-mail asking for cancellationThey told me that they can't end my policy without me speaking directly to my agent, Stuart NalewaikThey said he would have him call me back, but he didn'tI called Stuart again today (9/20/2018) at 1:31pm CST, and I was told that they are not open right now - and I need to call back during business hoursIt is not a holiday today, and their site lists their weekday hours as Monday through Thursday 9am to 5pmThere is no method provided for me to cancel my policy online, so I am stuck with no way to cancel my policy unless this person calls me backI don't think it's fair for them to keep calling me to ask me to renew when I have no "official" way to tell them that I don't want a policy with them any moreThey are also sending me notices that
Not only would I not trust this company with your money, I certainly wouldn't trust them to indemnify my or my family in the even of an insurance lossWe bought home insurance through this company in September We sold the house in March I've tried to get a policy premium refund ever sinceWe're going on months, and the company has supposedly mailed checks to me - no tracking or anythingin today's world a $tracking service would be a pretty simple resolutionThe only check that I received was RETURNED for STOP PAYMENT which I incurred [redacted] wonderful fee forI thought that this was a legitimate national company yet I cannot get a simple REFUND of $ Product_Or_Service: Homeowners Hinsurance Account_Number: 32-B3-Q401-
I closed on my home on April 27, State Farm was the insurance company chosen by the lender for meIt was explained to me at the closing table the cost of my premium was $for the year which meant $was to be added to escrow monthly for the Homeowners insuranceUpon closing and being in my home for over days, I had yet to hear from Adam or State FarmI called to have the declarations page emailed to meAdam didn't call to introduce himself, or even go over premiums with meI had home security installed and sent this information over to the agent as well so we could receive a discount on our premiumIt was never addedIn the month of July, I received a letter saying my policy was going to go up $per yearUpon calling, I found out since I refused to bundle my car insurance with them, they were going to go up to $per month for my premium, This was not discussed, I never told anyone I was transferring my car policy to State FarmI immediately called and bu
Cancelled home/auto insurance with State FarmThey pushed the cancel date months and issue an incorrect retro refund I have been contacting them for over months to correct the issue and it's yet to be resolved
I have obtained a mortgage for a home through State Farm, paying 5% down & financing the remainderI was promised throughout the buying process, that once my current property sold, I could easily pay an extra 15% & then get rid of PMI & "update my payment account." Once my property sold (a month after closing on my house), my nightmare beginIt took almost calls to get them to acknowledge my $45k check and remove the PMII am still spending an average of 2-hours/week trying to get my payment amount to be adjustedI'm beyond frustrated and feel like other homebuyers should be aware of how poor their customer service is, once you've contracted the loan
I was hit by a State Farm policy holder in November and it took three months for them to finally resolve the claim (February 2017)They told me a few days after the accident that they would be denying coverage because their policy owner had let their coverage lapse, yet for some reason it required three months and several phone calls from myself complaining about their lack of action before they finally deemed it important enough to close the claimThen it took them nearly another month to send the official denial letterI will NEVER use State Farm willingly and I hope I am never in a car accident with one of their policy holders ever again
I purchased a renters insurance policy onlineAt the time of purchase I was not given the option to add an interested party to the policyMy landlord is requiring me to add them as an interested party as a condition of the leaseI cannot lease the apartment if I am unable to do thisI have contacted State Farm multiple times to request this, but each time I talk with them they claim they cannot get access to the policy in their systemI find this unbelievable, as they had no problem charging me the premium for the policy
State Farm is stating I had an at fault accident which I didn't until I started shopping around to lower my high insuranceTherefore, State Farm has cost me moneyPolicy # [redacted]
I have been having same issue for monthsState Farm created a policy without my consent and signature then upon trying to make changes to the account I was delayed or making changes or cancellationsThen had to create a new one because they started a property policy under my name for my moms address and when I explained that's not my address I had to cancel and start a new policy for myself and was not covered the entire time I thought I was
I signed up w/State Farm approximately a month agoI was quoted a monthly EFT amount, however, I received a bill quoting a higher amount;bait/switch I signed up w/State Farm approximately a month ago based on their coverage options and reviewsI spoke with a sales rep on the phone, and was quickly signed upI agreed to a monthly EFT amount roughly around $180, however, I received a bill listing $I did not agree to this "new" amount, nor was I contacted and presented with the option to decide if I would like to continue with coverageI called State Farm today in an attempt to obtain answers, the rep couldn't help, wouldn't transfer me to a manager - and then, hung up on meVerbatim, the agent said "I'm not transferring you to my manager, and I don't have time for little kids." The way I was treated was absolutely unacceptableI feel as though I was baited and switched, and I want to get this rectified quicklyIt's a poor business practice to bait a customer, and then switc
Back in I called to put insurance on my Acura TL type S and I explained to the state farm agent that the vehicle had a rebuilt title the agent told me that I was unable to put full coverage on the vehicle because it was savage rebuilt title and that I was only able to put liability insurance on it In August of my husband was car jacked and the vehicle was totaled I called state farm and told them about the situation that had happened and asked was they able to help me with a rental the lady than explained to me that I couldn't get a rental through them because the vehicle didn't have full coverage I explained to the agent that I was told I couldn't put full coverage on the vehicle that had a savage rebuilt title come to fine out it wasn't trueI than called the state farm agent Edgar and explain the situation and about the agent that was working there told me I couldn't put full coverage on the vehicle and what she told me it wasn't true so I had to write a letter sent it
IN I PURCHASED SF AUTO AND RENTERS INSURANCE DUE TO A FEASABLE COST....IN MARCH MY HOME WAS VANDALIZED AND BURGLARIZED I CALLED SF FILED A CLAIM AND THAT PROCESS WENT SMOOTHLY UNFORTUNATELY DUE TO THE AREA I LIVE IN APRIL 29,MY HOME HAD BEEN BROKEN INTO YET AGAIN WHILE I WAS AWAY ON VACATION I CALLED SF FILING THE CLAIM AND HAVE BEEN PUT THROUGH EVERY LOOP HOLE THERE IS WHICH IS NOT ONLY UNCOMFORTABLE BUT VERY PERSONAL SINCE FILING MY CLAIM ON 4-29-I HAVE BEEN TREATED AS A CRIMINAL AS WELL AS AVOIDED BY THE INVESTIGATOR THAT HANDLES THE CLAIM AFTER THE INITIAL CLAIM I REPURCHASED ITEMS VIA CRAIGSLIST AND APPS SUCH AS LET GO AND OFFER UP DUE TO LIMITED FUNDS BEING AVAILABLE I WAS ASKED FOR PHOTOS OF ITEMS, BANK STATEMENTS, CREDIT REPORT, NOTARIZED FORMS, THE PEOPLE I PURCHASED THE ITEMS FROM , FRIENDS/FAMILY MEMBERS NAMES THAT CAN VALIDATE I WAS AWAY DURING THE TIME OF ROBBERY AS WELL AS JOB VERIFICATION MY SONS PERSONAL INFORMATION ...I UNDERSTAND THERE IS
Bought a house I march State Farm agent Mike Saurs office was to give me a quote for insurance but instead his employees gave me insurance anyway without my knowledge even though I was going with another insurance companyThe Agent said I filled out a application saying I was taking State Farm insurance The bank and I have no such application that was filled out by me I've reported it as fraud and requested a refund since there's no evidence of me excepting this insurance and State Farm is refusing to help
My car was stolen from the front of my home and State Farm is making me feel like the criminalPassed my case to an investigator who is not responsive and when we finally reach her she says they have to follow protocolWell if your protocol is making your customers feel like a criminal you sure are making us feel that wayWorst company ever!!
Cancel insurance on FEBthey took from my checking accountThey keep changing the cancellation dateTHEG claim oh it was Don on February now they claim it was done on March 3rdCall customer service and they claim oopsI can't see anythingCall them times now they claim oh j have to wait daysThey are unprofessional and being ugly and making me w as it on money they took out my accounts Now they sent me a letter saying oh we sent the letter to the state that you cancelBut I had coverage the same day for another insurance companySo with that statement state farm made it like they were being spiteful changing cancellation dateThis is the second time the first is when so.some in customer service wrote my daughter up for INSURANCE and sent her Insurance card to her emailThen the agent Reginal call me being rude yelling at me oh I should have told him I moved and I should have told him I have an CARI informed him I never movedThey sent my payment back t
Local State Farm Agency (Whitfield Ins and Fin Svcs Inc) at Indianapolis 46204, Lic#: [redacted] INTaking advantage of foreign customersDoes not provide sufficient information when selling a policy, and blames the customer for a job half doneCongratulations on State Farm Indiana to have the worst customer service in the entire United States
On November 2, 2015, we lost our home, all our possessions and our pets due to a house fire It was a devastating experience And thanks to State Farm, after months, it remains a devastating experienceTheir large loss team (with the exception of [redacted] has absolutely no human or professional decency I have been ignored, (extreme lack of communication), lied to, and bullied because I am a womanWhen I brought this issue to the attention of my Large Loss Agent's superiors, I was denied a change in agentsFurthermore, I have not been reimbursed for monthly living expenses, as promised, for over months- even though my detailed expense sheets have been in their hands month after month And, I have not received any status regarding my contents claim which the bulk of it was turned in on April 1st of this year I have been advised, "it is in rotation and perhaps soon:I am being treated worse since I requested a new agentFortunately, at this time, we have [redacted] family acquaintance, who is a State Farm Agent in another state and he is trying to intercede for us However, he has not been successful, as of yet If there is no resolution to some claim payments by tomorrow, I will have not choice but to file a Revdex.com complaint and a one with the New Jersey Insurance Commission We have been customers of State Farm for both our home and autos for over years - and this treatment is NOT LIKE A GOOD NEIGHBOR!!! By the way, we had to drop our auto coverage with State Farm, since we had the fire, our rates progressively increased and they dropped our multiline discount My local office didn't care, they told me to pay the bill and hopefully it could be resolved in months or so We canceled our auto coverage and have insurance with Liberty Mutual Also note, that [redacted] was removed from our claim without notice or our knowledge
State Farm has become great at collecting your money but not so good at customer service After 38+ years I have finally switched to another company The service got so bad with just small routine matters that I worried about what would happen if I ever had to file a claim When I asked to speak with my agent she refused and had one of her "assistants" call instead
Increase on Automobile insurance policy in months Bob Gibbs Statefarm insurance, I have seen almost a $increase per month on my Policy from Sept thru the new Policy Jan 11, 2018- July 11, I have been a State Farm Customer for yrs, I never was at fault in an accident, I never had a cancelled or lapsed policySo how is it that my policy is going up 20-dollars every monthI looked on my policy dated July 11, 2017- Jan 11, and noticed that SF clearly penalized and discriminated against, and accessed my credit report without my permissionReport reference number 17130071703566, and penalized based on the number of inquiresI did not authorize this nor was I informed in advance that this would effect my paymentsEvery time I called SF here in Jacksonville Fl, I was told it was a standard that everyone was getting an increaseI said, although I'm 56, I didn't expect my auto insurance to go up this much, especially with no claims and no accidentsEven with
State Farm has repeatedly contacted me asking me to renew my renters insuranceI have called them multiple times to tell them that I do not want to renew, and I want my policy cancelledI have also sent an e-mail asking for cancellationThey told me that they can't end my policy without me speaking directly to my agent, Stuart NalewaikThey said he would have him call me back, but he didn'tI called Stuart again today (9/20/2018) at 1:31pm CST, and I was told that they are not open right now - and I need to call back during business hoursIt is not a holiday today, and their site lists their weekday hours as Monday through Thursday 9am to 5pmThere is no method provided for me to cancel my policy online, so I am stuck with no way to cancel my policy unless this person calls me backI don't think it's fair for them to keep calling me to ask me to renew when I have no "official" way to tell them that I don't want a policy with them any moreThey are also sending me notices that
Not only would I not trust this company with your money, I certainly wouldn't trust them to indemnify my or my family in the even of an insurance lossWe bought home insurance through this company in September We sold the house in March I've tried to get a policy premium refund ever sinceWe're going on months, and the company has supposedly mailed checks to me - no tracking or anythingin today's world a $tracking service would be a pretty simple resolutionThe only check that I received was RETURNED for STOP PAYMENT which I incurred [redacted] wonderful fee forI thought that this was a legitimate national company yet I cannot get a simple REFUND of $ Product_Or_Service: Homeowners Hinsurance Account_Number: 32-B3-Q401-
I closed on my home on April 27, State Farm was the insurance company chosen by the lender for meIt was explained to me at the closing table the cost of my premium was $for the year which meant $was to be added to escrow monthly for the Homeowners insuranceUpon closing and being in my home for over days, I had yet to hear from Adam or State FarmI called to have the declarations page emailed to meAdam didn't call to introduce himself, or even go over premiums with meI had home security installed and sent this information over to the agent as well so we could receive a discount on our premiumIt was never addedIn the month of July, I received a letter saying my policy was going to go up $per yearUpon calling, I found out since I refused to bundle my car insurance with them, they were going to go up to $per month for my premium, This was not discussed, I never told anyone I was transferring my car policy to State FarmI immediately called and bu
Cancelled home/auto insurance with State FarmThey pushed the cancel date months and issue an incorrect retro refund I have been contacting them for over months to correct the issue and it's yet to be resolved
I have obtained a mortgage for a home through State Farm, paying 5% down & financing the remainderI was promised throughout the buying process, that once my current property sold, I could easily pay an extra 15% & then get rid of PMI & "update my payment account." Once my property sold (a month after closing on my house), my nightmare beginIt took almost calls to get them to acknowledge my $45k check and remove the PMII am still spending an average of 2-hours/week trying to get my payment amount to be adjustedI'm beyond frustrated and feel like other homebuyers should be aware of how poor their customer service is, once you've contracted the loan
I was hit by a State Farm policy holder in November and it took three months for them to finally resolve the claim (February 2017)They told me a few days after the accident that they would be denying coverage because their policy owner had let their coverage lapse, yet for some reason it required three months and several phone calls from myself complaining about their lack of action before they finally deemed it important enough to close the claimThen it took them nearly another month to send the official denial letterI will NEVER use State Farm willingly and I hope I am never in a car accident with one of their policy holders ever again
I purchased a renters insurance policy onlineAt the time of purchase I was not given the option to add an interested party to the policyMy landlord is requiring me to add them as an interested party as a condition of the leaseI cannot lease the apartment if I am unable to do thisI have contacted State Farm multiple times to request this, but each time I talk with them they claim they cannot get access to the policy in their systemI find this unbelievable, as they had no problem charging me the premium for the policy
State Farm is stating I had an at fault accident which I didn't until I started shopping around to lower my high insuranceTherefore, State Farm has cost me moneyPolicy # [redacted]
My rates were raised I was told it was due to a third party vendor about my mileage
I have been having same issue for monthsState Farm created a policy without my consent and signature then upon trying to make changes to the account I was delayed or making changes or cancellationsThen had to create a new one because they started a property policy under my name for my moms address and when I explained that's not my address I had to cancel and start a new policy for myself and was not covered the entire time I thought I was
I signed up w/State Farm approximately a month agoI was quoted a monthly EFT amount, however, I received a bill quoting a higher amount;bait/switch I signed up w/State Farm approximately a month ago based on their coverage options and reviewsI spoke with a sales rep on the phone, and was quickly signed upI agreed to a monthly EFT amount roughly around $180, however, I received a bill listing $I did not agree to this "new" amount, nor was I contacted and presented with the option to decide if I would like to continue with coverageI called State Farm today in an attempt to obtain answers, the rep couldn't help, wouldn't transfer me to a manager - and then, hung up on meVerbatim, the agent said "I'm not transferring you to my manager, and I don't have time for little kids." The way I was treated was absolutely unacceptableI feel as though I was baited and switched, and I want to get this rectified quicklyIt's a poor business practice to bait a customer, and then switc