my company workers compensation policy was cancelled back in September 25, I have an Acknowlegement of Cancellation Request letter in hand But today I get a letter from a collection agency contracted by state farm which is demanding payment of $ I already contacted my agent Keith Florczyk, and another agent Steven Rimm about this several times but nothing has been done about thisI see fancy TV commercials about state farm agents magically appearing whenever the customer needs help but in reality state farm has some automated billing system which just constantly attempts to increase prices and doesnt respond to customer problems like this one unless you go to the Revdex.com If this does not get resolved quickly, I will start contacting Keith Florczyk, and Steven Rimm frequently like a collection agent would, and let him know that he better start paying attention to this because I dont appreciate it when I have to deal with collection agents about is
I have recently cancelled my renters insurance policy with State Farm and a few weeks later received a refund check by mail in the amount of $ After I cashed/deposited the check into my personal account, I'd received another letter from State Farm stating that such check was not to be cashed "DUE TO A PRINTER ERROR" By the time I'd received this letter, it was already too late and as a result of this error, my bank charged me a "return check fee" of $ State Farm issued a replacement check for the same amount it was cashed soon after Now State Farm is refusing to issue a refund I was charged from my bank for their error My local State farm office has all copies of bank statements showing fees charged and returned check Please advise at your earliest convenience
I was involved in an accident on 10/31/with an individual who was a client of State Farm Insurance During this time, they agreed to pay ALL damages plus medical bills that occurred from the accident We reached a settlement in Jan but I found out in April they had hid ambulance bills from me which are now in collections I reached out to them and they claim they were included in the settlement but can provide zero proof they were The amounts they told me over the phone were incorrect from what I finally received from the ambulance company in May of The ambulance company sent the bills directly to them instead of me and I had no way of knowing the bills were not paid The denied payment times Since the settlement was agreed upon, my options are limited and they are unwilling to return my calls or emails
October I purchased full coverage comprehension collision and uninsured motorist insurance from State Farm Insurance for my daughters new vehicleDecember my daughters vehicle was totaled by a driver in a head on collisionWe contacted State Farm immediately to file a claim and request a vehicle tow from the accident scene my daughter was transported to the hospital via ambulanceThe next day we contacted State Farm for a rental vehicle and were told no rental was included in our policyI questioned this as I have never had full coverage insurance that did not include a rental vehicleAfter speaking with staff at my agents office I was informed it should have been included when the policy was written however they could not include it in the current claimI then contacted my agent [redacted] via email as well as visited his office that same day on December and requested rental to be added to our policyTo date we have yet to receive anything stating this has been ad
Purchased New Policy for vehicles 9/4/16, from [redacted] Agent duplicated policy charged me for bothNo one will refund my money!! $error 9/4/I called [redacted] corporate State Farm for a policy for vehiclesThe agent gave me a quote I agreed and it was purchasedHowever I was charged $twice! Policy # [redacted] Policy # [redacted] The error was identified immediately and a supervisor gave him a refund confirmation number and I was told the amount would be refunded immediately that there wouldn't be a problemAs of Tuesday 9/6/I called my bank they informed me there was no refund and Wells Fargo placed a way call to State Farm to help correct the problemAfter an hour and a half phone call with State Farm, Wells Fargo and me we were informed that it was an agency issue and they could only "request" a refund but that would only happen after the "error" was confirmedAt which point my banker spoke up and informed them that they knew there
[redacted] @statefarm.com AKA [redacted] contacted me and offered me a better and cheaper insurance plan with State FarmHe convinced me to sign up with him and took about an hour out of my time and within three days State Farm took out my premium three times! At that point it took me several phone calls, text messages, emails to finally get a hold of him to refund my accountI canceled my policy and for three months they had me on a recurring plan and I have been very unsuccessful to get a refundI had to call my banking institution and get a whole new credit card and cancel with State Farm and I couldn't even get a refund for all the charges that occurred during the short time that I was with State Farm Product_Or_ [redacted] : Car insurance
On 7/23/I called the office to cancel my policies due to a move and switch of insurance providers that had taken place on 7/20/I was told that my request would need to be in writing, and could be completed via e-mail, which I sent the same dayI received no responseOn 8/23, I called the office again because my checking account had been charged for another month of insurance on 8/I received no follow up, nor the refund (almost two entire months at this point), so on 9/I called the corporate office to attempt to close my account with themI was told that they could only flag the local office, which they didWhen I still had not received a response from the local office, I went in person on 9/I was then asked for a copy of my new policy and told that everything had been taken care ofAs of 9/16, I have received mail confirming the cancellation of my autopay, but still no proof that the policy has been cancelled and no refund
In March I requested to have my car insurance policy cancelled, I was told in order to cancel the policy, I needed to submit a written request and show proof of my new insurance policyI was told once this was provided, the policy would be cancelled and I would no longer be chargedThe following day I submitted the required information however I noticed State Farm continued to take money from my account, I called them to find out why where they still taking my money and I was given numerous excusesI requested to have a refund because I had provided the information they need to cancel the policy, I was told that it would be mailed out to me, I stated that I did not want a check and would prefer they returned my money back to my checking accountI received an apology and was told the money would be returned to my account within 7- business days, May 13, was the estimated day givenOn 5/13/I noticed the money was not returned to my account.I waited until 5/
Was involved in an accident 1/16/Now February 20, still waiting for payment on car that was totaled due to Their drivers FaultCancelled our rental car January 27th so have already had to buy a car to get to workStill have not contacted us about medical bills and time missed from work due to the accidentAgain, 100% their clients fault for accidentairbags deployed, citation given for running a stop signworst service I've ever seen from an insurance company
Worst experience I have ever had with an insurance company spoke with over people from State Farm about returning money back 5-business days they said it would be returned to my Boyfriends card but never got returned they refused paying his bank back after filling a dispute so now he owes the bank but then on my cancellation statement said I owed them from that month and this month which is $so how am I that behind when they took his money & refused to pay the bank back?? So happy when I received that cancellation notice bye bye State FarmWatch your bank accounts and if someone is helping you pay for a month don't do it because they will use that card even when told by the card holder one time use only & they will take it out their your account!!!!
I redeemed reward points on my State Farm credit card accountState Farm charged the balance of my auto insurance policy to my credit card without my permission I pay my 6-month bill in two payments and do not charge it on any credit cardIt's figured into my quarterly budget Now I have to pay the full 6-month balance or I'll be charged interest fees
I have been insured with State Farm since with no claims until the year Until recently we had six policies with them (house, cars, motorcycle)We recently had minor claims totaling approx$since 2013: storm damage to the house car claims not involving other parties or traffic infractions or injuries to persons (e.ghitting a pothole causing undercarriage damage) car claim involving another party There are four drivers listed in our household, all with excellent driving recordsState Farm has now started dropping coverage on policies that do not have guaranteed renewal (of the cars) claiming we pose to big of a risk in the view of their underwritersThey have also put us under intense scrutiny by sending an agent out to our house who found minor issues (plants growing up a wall and covering some steps) using them as a threat to also not renew our home insurance policyOur local agent so far has done nothing to correct their records and reinstat
We have a claim opened with state farmThe person that working on the claim is not responsibleHe is trying to avoid payingHe said that he needs all the parties to provide damage estimates, but he refuses to contact all parties and do anything to get the needed docsFirst he tried to refuse the coverage, so maybe other parties are thinking that there is no coverage He is refusing to pay us because he need something that he refuses to do
I wish I could give them no starsWe have had horrible hail storms here in Colorado Springs this summer Last summer we could have replaced our roof due to wind storms but decided not to file a claim since it wasn’t damaged too badlyThis year the hail was the worst I have ever seen so we filed a claim and got our roof replacedA week after filing our claim we got hit again and this time it destroyed our siding on our houseWe had to file another claim which sucked because that’s two deductibles we had to pay ($2,each time) but the damage was too bad to ignoreWe have never filed a claim before and even one of our cars got totaled but we decided to leave the dents and just replace the windows ourselvesWhen we replaced the roof we paid out of pocket to get a nicer roof so that it would last longer and lower our insuranceNone of that matters now because they just called us today to tell us they won’t be renewing our insurance in two monthsAll of our neighbors replaced their roofs twice in under a year and they haven’t been dropped from their insuranceThe hail wasn’t our fault and we were told it was a good idea to upgrade the roof and now State Farm drops usDo not get insurance from them! They have their motto to make life easier for when disaster hits but it looks like that is not true at allI work for the army and there are lots of soldiers getting dropped from State Farm because of the hail storms I guess State Farm doesn’t care to help the troops so we will make sure people know not to go through them for any types of insurance
I had a payment due the 28th and I contacted a state farm rep asking if I could make my payment on the 31st when I got paid he told me that that would be fine and he would call me the 31st to take my paymentwell I was buying groceries and my card gets declined because they took the payment off my card the 29thI proceeded to call state farm and ask for a manger I explained to him the situation and how he didn't even have permission to take a payment off my card because I use a different card for my bills I explained to him since he processed the payment on the wrong card I wasn't able to get my groceries and he tells me "that sucks" which is so unprofessionalhe states he will request a refund and will call me back the next day I never get a call so I continuously call them and leave messages to give me a call back and no one ever does I finally get a rep that tells me if I make the payment on the other card I can get my money back.I make my payment and she said I should get my
Been a client for 20+ years Have incidents happen in years and then I am dropped from coverage claim wasn't approved by me, they paid nothing I now find out they processed it as a claimNever signed or authorized itBad business! I would not advise EVER using State Farm Horrible company, you pay in and they the bail on you when most needed
Garbage insurance Needed them 2x in years..screwed royally the first time and the second time they didn't even bother to come out to see us to help out with storm damageThey just sent emails saying they wont pay anythingyears of WASTED cash Sad...switching insurance ASAP
I, a city boy living in the South, decided to buy a car in September 2017, and went to my local State Farm agent who had helped me get a non-owners insurance a while back to purchase a car insuranceShe offered me a really good plan and rate for my new car (around $180/mo)Approximately a month later, On OctI received a letter from State Farm indicating a withdrawal of $from my personal bank account days priorWhen I called the customer service line, I was informed that State Farm did a review and increase my MONTHLY insurance payment by FIVE HUNDRED DOLLARS because I'm a 27-year-old "inexperienced" driverState Farm took a considerable amount of money (a good chunk of my monthly rent payment) from my personal bank account without my or my local agent's knowledge - no emails, no phone calls, no written notices until after the money had been withdrawnI had authorized State Farm to take the monthly amount I had agreed to from my account but nothing elseThis is predator
Upon contacting State Farm for insurance I assured them that I already had two ticketsWith that information I was quoted $for months and which I paid over the phone with an agent on March 28th I receive a text message on June 2nd stating that I had an overdue payment and that my insurance would lapse if I did not make this paymentI proceeded to call the local office where I was advised that the right that was originally given to me had gone up because the original rate that was quoted did not include the two tickets that I had mentioned in earlier conversations before setting up the policy with State FarmAfter over a week of going back and forth and no one being on the same page I'm being told today June 13th that my money will not be refunded even though a supervisor told me it would be refunded because State Farm admitted to dropping the ball on this policy no one contacted me and the supervisor admitted that they were wrong for not contacting meI have no oth
I purchased a policy with State Farn on 12/26/I got auto and rental insurance coverageMy coverages that I applied for and was suppose to have the agent didn’t applyI have been having many issues with this agent and servicesI have put in request to switch agents and get my policy corrected and hasn’t been done yetWhen you get a service it’s suppose to be done like you askedYou suppose to get what you asked forWhat you request and pay for Then the agents on the hour line tried to force me to deal with the same agent that didn’t for things right the first time and refused to assist me
my company workers compensation policy was cancelled back in September 25, I have an Acknowlegement of Cancellation Request letter in hand But today I get a letter from a collection agency contracted by state farm which is demanding payment of $ I already contacted my agent Keith Florczyk, and another agent Steven Rimm about this several times but nothing has been done about thisI see fancy TV commercials about state farm agents magically appearing whenever the customer needs help but in reality state farm has some automated billing system which just constantly attempts to increase prices and doesnt respond to customer problems like this one unless you go to the Revdex.com If this does not get resolved quickly, I will start contacting Keith Florczyk, and Steven Rimm frequently like a collection agent would, and let him know that he better start paying attention to this because I dont appreciate it when I have to deal with collection agents about is
I have recently cancelled my renters insurance policy with State Farm and a few weeks later received a refund check by mail in the amount of $ After I cashed/deposited the check into my personal account, I'd received another letter from State Farm stating that such check was not to be cashed "DUE TO A PRINTER ERROR" By the time I'd received this letter, it was already too late and as a result of this error, my bank charged me a "return check fee" of $ State Farm issued a replacement check for the same amount it was cashed soon after Now State Farm is refusing to issue a refund I was charged from my bank for their error My local State farm office has all copies of bank statements showing fees charged and returned check Please advise at your earliest convenience
I was involved in an accident on 10/31/with an individual who was a client of State Farm Insurance During this time, they agreed to pay ALL damages plus medical bills that occurred from the accident We reached a settlement in Jan but I found out in April they had hid ambulance bills from me which are now in collections I reached out to them and they claim they were included in the settlement but can provide zero proof they were The amounts they told me over the phone were incorrect from what I finally received from the ambulance company in May of The ambulance company sent the bills directly to them instead of me and I had no way of knowing the bills were not paid The denied payment times Since the settlement was agreed upon, my options are limited and they are unwilling to return my calls or emails
October I purchased full coverage comprehension collision and uninsured motorist insurance from State Farm Insurance for my daughters new vehicleDecember my daughters vehicle was totaled by a driver in a head on collisionWe contacted State Farm immediately to file a claim and request a vehicle tow from the accident scene my daughter was transported to the hospital via ambulanceThe next day we contacted State Farm for a rental vehicle and were told no rental was included in our policyI questioned this as I have never had full coverage insurance that did not include a rental vehicleAfter speaking with staff at my agents office I was informed it should have been included when the policy was written however they could not include it in the current claimI then contacted my agent [redacted] via email as well as visited his office that same day on December and requested rental to be added to our policyTo date we have yet to receive anything stating this has been ad
Purchased New Policy for vehicles 9/4/16, from [redacted] Agent duplicated policy charged me for bothNo one will refund my money!! $error 9/4/I called [redacted] corporate State Farm for a policy for vehiclesThe agent gave me a quote I agreed and it was purchasedHowever I was charged $twice! Policy # [redacted] Policy # [redacted] The error was identified immediately and a supervisor gave him a refund confirmation number and I was told the amount would be refunded immediately that there wouldn't be a problemAs of Tuesday 9/6/I called my bank they informed me there was no refund and Wells Fargo placed a way call to State Farm to help correct the problemAfter an hour and a half phone call with State Farm, Wells Fargo and me we were informed that it was an agency issue and they could only "request" a refund but that would only happen after the "error" was confirmedAt which point my banker spoke up and informed them that they knew there
[redacted] @statefarm.com AKA [redacted] contacted me and offered me a better and cheaper insurance plan with State FarmHe convinced me to sign up with him and took about an hour out of my time and within three days State Farm took out my premium three times! At that point it took me several phone calls, text messages, emails to finally get a hold of him to refund my accountI canceled my policy and for three months they had me on a recurring plan and I have been very unsuccessful to get a refundI had to call my banking institution and get a whole new credit card and cancel with State Farm and I couldn't even get a refund for all the charges that occurred during the short time that I was with State Farm Product_Or_ [redacted] : Car insurance
On 7/23/I called the office to cancel my policies due to a move and switch of insurance providers that had taken place on 7/20/I was told that my request would need to be in writing, and could be completed via e-mail, which I sent the same dayI received no responseOn 8/23, I called the office again because my checking account had been charged for another month of insurance on 8/I received no follow up, nor the refund (almost two entire months at this point), so on 9/I called the corporate office to attempt to close my account with themI was told that they could only flag the local office, which they didWhen I still had not received a response from the local office, I went in person on 9/I was then asked for a copy of my new policy and told that everything had been taken care ofAs of 9/16, I have received mail confirming the cancellation of my autopay, but still no proof that the policy has been cancelled and no refund
In March I requested to have my car insurance policy cancelled, I was told in order to cancel the policy, I needed to submit a written request and show proof of my new insurance policyI was told once this was provided, the policy would be cancelled and I would no longer be chargedThe following day I submitted the required information however I noticed State Farm continued to take money from my account, I called them to find out why where they still taking my money and I was given numerous excusesI requested to have a refund because I had provided the information they need to cancel the policy, I was told that it would be mailed out to me, I stated that I did not want a check and would prefer they returned my money back to my checking accountI received an apology and was told the money would be returned to my account within 7- business days, May 13, was the estimated day givenOn 5/13/I noticed the money was not returned to my account.I waited until 5/
Was involved in an accident 1/16/Now February 20, still waiting for payment on car that was totaled due to Their drivers FaultCancelled our rental car January 27th so have already had to buy a car to get to workStill have not contacted us about medical bills and time missed from work due to the accidentAgain, 100% their clients fault for accidentairbags deployed, citation given for running a stop signworst service I've ever seen from an insurance company
Worst experience I have ever had with an insurance company spoke with over people from State Farm about returning money back 5-business days they said it would be returned to my Boyfriends card but never got returned they refused paying his bank back after filling a dispute so now he owes the bank but then on my cancellation statement said I owed them from that month and this month which is $so how am I that behind when they took his money & refused to pay the bank back?? So happy when I received that cancellation notice bye bye State FarmWatch your bank accounts and if someone is helping you pay for a month don't do it because they will use that card even when told by the card holder one time use only & they will take it out their your account!!!!
I redeemed reward points on my State Farm credit card accountState Farm charged the balance of my auto insurance policy to my credit card without my permission I pay my 6-month bill in two payments and do not charge it on any credit cardIt's figured into my quarterly budget Now I have to pay the full 6-month balance or I'll be charged interest fees
I have been insured with State Farm since with no claims until the year Until recently we had six policies with them (house, cars, motorcycle)We recently had minor claims totaling approx$since 2013: storm damage to the house car claims not involving other parties or traffic infractions or injuries to persons (e.ghitting a pothole causing undercarriage damage) car claim involving another party There are four drivers listed in our household, all with excellent driving recordsState Farm has now started dropping coverage on policies that do not have guaranteed renewal (of the cars) claiming we pose to big of a risk in the view of their underwritersThey have also put us under intense scrutiny by sending an agent out to our house who found minor issues (plants growing up a wall and covering some steps) using them as a threat to also not renew our home insurance policyOur local agent so far has done nothing to correct their records and reinstat
We have a claim opened with state farmThe person that working on the claim is not responsibleHe is trying to avoid payingHe said that he needs all the parties to provide damage estimates, but he refuses to contact all parties and do anything to get the needed docsFirst he tried to refuse the coverage, so maybe other parties are thinking that there is no coverage He is refusing to pay us because he need something that he refuses to do
I wish I could give them no starsWe have had horrible hail storms here in Colorado Springs this summer Last summer we could have replaced our roof due to wind storms but decided not to file a claim since it wasn’t damaged too badlyThis year the hail was the worst I have ever seen so we filed a claim and got our roof replacedA week after filing our claim we got hit again and this time it destroyed our siding on our houseWe had to file another claim which sucked because that’s two deductibles we had to pay ($2,each time) but the damage was too bad to ignoreWe have never filed a claim before and even one of our cars got totaled but we decided to leave the dents and just replace the windows ourselvesWhen we replaced the roof we paid out of pocket to get a nicer roof so that it would last longer and lower our insuranceNone of that matters now because they just called us today to tell us they won’t be renewing our insurance in two monthsAll of our neighbors replaced their roofs twice in under a year and they haven’t been dropped from their insuranceThe hail wasn’t our fault and we were told it was a good idea to upgrade the roof and now State Farm drops usDo not get insurance from them! They have their motto to make life easier for when disaster hits but it looks like that is not true at allI work for the army and there are lots of soldiers getting dropped from State Farm because of the hail storms I guess State Farm doesn’t care to help the troops so we will make sure people know not to go through them for any types of insurance
I had a payment due the 28th and I contacted a state farm rep asking if I could make my payment on the 31st when I got paid he told me that that would be fine and he would call me the 31st to take my paymentwell I was buying groceries and my card gets declined because they took the payment off my card the 29thI proceeded to call state farm and ask for a manger I explained to him the situation and how he didn't even have permission to take a payment off my card because I use a different card for my bills I explained to him since he processed the payment on the wrong card I wasn't able to get my groceries and he tells me "that sucks" which is so unprofessionalhe states he will request a refund and will call me back the next day I never get a call so I continuously call them and leave messages to give me a call back and no one ever does I finally get a rep that tells me if I make the payment on the other card I can get my money back.I make my payment and she said I should get my
Been a client for 20+ years Have incidents happen in years and then I am dropped from coverage claim wasn't approved by me, they paid nothing I now find out they processed it as a claimNever signed or authorized itBad business! I would not advise EVER using State Farm Horrible company, you pay in and they the bail on you when most needed
Garbage insurance Needed them 2x in years..screwed royally the first time and the second time they didn't even bother to come out to see us to help out with storm damageThey just sent emails saying they wont pay anythingyears of WASTED cash Sad...switching insurance ASAP
I, a city boy living in the South, decided to buy a car in September 2017, and went to my local State Farm agent who had helped me get a non-owners insurance a while back to purchase a car insuranceShe offered me a really good plan and rate for my new car (around $180/mo)Approximately a month later, On OctI received a letter from State Farm indicating a withdrawal of $from my personal bank account days priorWhen I called the customer service line, I was informed that State Farm did a review and increase my MONTHLY insurance payment by FIVE HUNDRED DOLLARS because I'm a 27-year-old "inexperienced" driverState Farm took a considerable amount of money (a good chunk of my monthly rent payment) from my personal bank account without my or my local agent's knowledge - no emails, no phone calls, no written notices until after the money had been withdrawnI had authorized State Farm to take the monthly amount I had agreed to from my account but nothing elseThis is predator
Upon contacting State Farm for insurance I assured them that I already had two ticketsWith that information I was quoted $for months and which I paid over the phone with an agent on March 28th I receive a text message on June 2nd stating that I had an overdue payment and that my insurance would lapse if I did not make this paymentI proceeded to call the local office where I was advised that the right that was originally given to me had gone up because the original rate that was quoted did not include the two tickets that I had mentioned in earlier conversations before setting up the policy with State FarmAfter over a week of going back and forth and no one being on the same page I'm being told today June 13th that my money will not be refunded even though a supervisor told me it would be refunded because State Farm admitted to dropping the ball on this policy no one contacted me and the supervisor admitted that they were wrong for not contacting meI have no oth
I purchased a policy with State Farn on 12/26/I got auto and rental insurance coverageMy coverages that I applied for and was suppose to have the agent didn’t applyI have been having many issues with this agent and servicesI have put in request to switch agents and get my policy corrected and hasn’t been done yetWhen you get a service it’s suppose to be done like you askedYou suppose to get what you asked forWhat you request and pay for Then the agents on the hour line tried to force me to deal with the same agent that didn’t for things right the first time and refused to assist me