I recently moved my RV insurance to State Farm from Geico after receiving a quote that was approximately 25% cheaperAfter canceling the policy with Geico, and the policy had started with State Farm, they sent me a notice in the mail stating that my initial quote was incorrect and that my premium would be going upI spoke with my agent and he apologized for the error, but stopped short of giving me the price that was quotedIn short, those at State Farm thinks it is ok to quote a price, then charge more than was quoted
I am writing you regarding your office at: Naamans Rd Suite A4, Wilmington, DE 19810, operated by Xan Hong At the start of Oct I called their office to cancel all insurance I spoke with Michelle - she told it was all canceled and I would receive an email from them that day, and the refunds would be issued I never heard back from her - email or call Three calls later I finally it was confirmed my renters insurance was canceled - Michele had not done so, nor did anyone after two follow up calls Xan dropped the ball - but was a defensive jerk about it Fast forward one month and I have yet to receive a refund for my car insurance Again, they are tripping over misinformation, lies, no returned emails or calls - and yet they tell me it was mailed - for the 3rd time I did receive paperwork from the corp office yesterday - it was the same form they had me sign twice The first time, both done on docusign, Xan did not even put the policy info and so had to send it a 2nd
Cancelled my auto policy a week before auto draft which I told it should have been cancelledWas told I would be refunded but have not received it I cancelled my auto policy on February 23rd and received a call that it was cancelled from my agent on February 25, I then called on March 4th to [redacted] office in Denver, CO only to be told that I would just have to wait and seeThey could give me no information whatsoever but said they would look into it I called the following week and asked for an updateThe gentleman on the phone said someone should have called me but obviously they didn't I then asked for their customer service numberI called that same day and spoke with a CSR who then transferred me to someone who could get me a refundState Farm told me I should get my refund in the mail by the following week and if not to call backI called back on March 18th as I have not received my refund only to speak to a customer service agent who just relayed my message
Back in sept I received noticed that my auto ins coWould not renew one od my cars b/c there were too many claims I went to my agent and she quoted a new policy of 97/month, which I agreed to On Oct 20, my bank acct was debited $111, when I asked my agent about the discrepancy she said it was d/t one time cgarge to re-write the policyWhich I said ok I received in the mail my November statement for $plus another $20, to re-write the policy..When I called my agent she said that the "adjusters" added on b/c of the accident my son had..I told my agent that if that was the case, I did not want this policy She said that she would contact the adjusters and that thet would honor her original quote for mosThat I would receive a refund for the overpayment Then, I receive Decembers statement, for $with a policy re-write charge I call my agent again, she said that she was still trying to fix the problem, aand she would let me know if it didn't work..Huh!!?
In November 2017, I contacted State Farm (Delores Clemons - Agent) to inquire about car insurance The representative gave me a quote that was in fact lower that what I was currently paying and I agreed to go through the process I paid $for car insurance (and life insurance, was told it was a bundle deal) I inquired as to when I should drop my current insurance and was told that I shouldn't drop it yet and they will handle that once everything has been confirmed A couple of days later, I was told that the underwriter would not insure my husband, therefore I could not get coverage under State Farm So, I cancelled the life insurance (as it was all presented as a package deal) This was around Thanksgiving I have not yet received a full refund for the car insurance - only for the life insurance (and with that they took $for processing fee) I understand that it is a nominal fee, but it is a fee that I don't think I should have to pay This has been handl
I pre pay gor all of my services Last year I bought a house and naturally wanted to use these guys to insure my house as I had them with my auto and business I prepaid gor a year We agreed on the price for one year and the termsI agreed and prepaid them for a years insuranceAfter over a month they decided not to insure me The broke our agreement After spending days trying to get in contact with their agent bob vitt some receptionist called me to explain what happenedShe explained to me that they would refund me whatever they figured I informed her that the agreement was for one year and that's what I paid She did not help me They tried only giving me back 80% I called my credit is sure and explained to them and I was fully refunded They can not break their agreements and take as much money as they wantafter weeks of arguing with this receptionist and leaving multiple messages for the agenda to call me, I decided to cancel my business policy I told th
Hello - I had a policy with State Farm Fire and Casualty Company and was sfor a payment through my escrow account The following rolling year for time period Feb 27, to Feb 27, I had switched to another company the payment paid to the new company through my escrow What I learned later was there was a payment paid out to State Farm also for an amount of $ So, I ended up with double policies for the same property and same time period I have the proof of New Declaration Certificate from my other company When I had switched I had provided the necessary information to the new company in order to set up payment through the escrow I was told that when this is sthe old policy should be automatically cancelled with State Farm but that did not happenedInstead a payment was paid out to them through my escrow not realizing until much later I was informed that it is illegal to have double policies and I like to know if I'm entitled for a refund of $f
I am the son of [redacted] and I am coming to you regarding repairs to her homeMy mother is of age so I am assisting her with this claimMy mother file this claim back in June with roof damage to her homeMy mom has been telling State Farm that she needs a new roof but they are trying to give her a partial roof which makes no senseI have contacted Mary Bradly and Danny Ruth regarding the closing of my mother's claimMary contacted me and left a message but did not return my sinceNow she has accumulated more damage due to the hurricaneI can't seem to get anyone on the line to handle this matter Product_Or_Service: Home Insurance Account_Number: 40-3968-C
I curtly been in a accident with a gentlemanHe once had State Farm and doesn’t have coverage as we speakThis gentleman was in the wrong and being that the dmv has State Farm on his recordNow they want to do investigation about his coverageIt’s been since Sept They just will not state true fact that he doesn’t have insurance so my insurance will pay for my car to get fix and my kids and I can be able to get aroundNow the hurricane coming and we may have to evacuateThey don’t care about people well being just freaking money in their pocketsWhat crazy they don’t have to pay for NOTHING because this guy has NO INSURANCE
me quitaron el dinero de mi banco, cantidad no acordada, solo me dicen que en dias me ponen el dinero para atras They took money from my account without consent, all they are telling me that in days they will put the money back. Translated By Revdex.com Employee
My coverage had lapsed my weeks in may 2018, I Reinstated my full coverage on my Toyota Camry that im still making payments on (which I was told by both the loan company and the insurance agent that since I was still paying on the car, by law im required to have full coverage on the car)They emailed me my new policy and quotes for coverage as well as mailed me a drive safe token to Place in the glove compartment of my car to recieve a discount I had automatic withdrawal of the monthly payment from my bank account They took a full payment out in june and July, I changed banks in August so my August payment was played on the state farm app on my phone End of month September, I recieved a check in the mail from state farm for dollars with no explanation, I called my local office to question, they tell me my policy premium went down so I over paid, so they sent me a refund check Not telling me that they had reduced my full coverage down to liability only Oct 5,
on 10/22/Ms [redacted] hit my car on block of [redacted] **, Houston, Texas I reported the accident to state farm on 10/24/Ms [redacted] took the report and promised that Ms [redacted] ***, the claim adjuster ( [redacted] , # 335) will be calling me next hourssince Ms [redacted] decided not to call me, I called and left a message on 10/and 10/31, I received no reply from her I called the claim center again discussed whit Msjackie and stephanie who advised to call her again but there was only recording it has been days since I reported this claim and no one call to pay for the damages enclosed please find the only letter from state farm insurance co plus picture of the accidents, and estimate for the repair in addition the repair , I need three days of rental car to complete the repair
I had to contact State Farm regarding a claim due to an accident with one of their insuredThe claims processor I spoke with was extremly rude and even told me he was not oblagated to assisting me because I was not their customerI was directed to call State Farm by my insurance company because they had already determined I was not at faultI think it is very unprofessional for State Farm employees to speak to people this way even if I am not a customer
My son had an at fault accident on Dec28, that resulted in a claim for $2097.00, on July 28, we were billed from State Farm for $a $or 42.69% increase for the at fault accident per there explanation, I wasn't happy however I called and spoke to my agents office and the payment was made, on Dec15, I get my next cycled bill in the amount of $1547,a $0r 21.51% in crease for the same at fault accident dated Dec28, that resulted in a $claim, in less than 1-year for accident my premium increased from $to $1547.60, this isn't not a joke our Bill almost doubled for a $claim and I'm a 30+year State Farm customer, this is a sad state I find consumers in, when any company can bill anyone almost 50% in additional cost and not knowing if there's any ending in sight, for this type of abuse, and if it's legal, it's a sad case I find consumers in, however, this is past price gouging, and why am I paying state farm if they can esc
I had a really bad experience with state farm, their customer service is very badI had more than member representatives from state farm on the phone, of them hang up on meOne of the member representatives even told me that she does not careThey were not trying to help me, but they just wanted to argueI WOULD NOT RECOMMEND THIS COMPANY TO ANY ONEThey are also very cheap when it comes to accident repair, my auto body shop told me that, they do not like working with themVERY POOR CUSTOMER SERVICE AND PROBLEM SOLVING
I faxed and called to cancel all my policies Home and Auto to take effect on 07/12/From the beginning the agent was dragging in canceling my policies as he kept trying to retain my business I requested to just cancel all my policies, unfortunately it wasn't done by the agent so I had to go directly with corporateI spoke with with corporate and they were going to backdate all my policies but after the fact they only backdated my autos and not my home After several attempts to correct the mistake and showing them proof from my current agent stating in writing of the initial cancelation, state farm sent me a letter stating that I never initially requested the home to be cancelled and they would not give me credit for days
State farm continued to auto debit money from my account after receiving written notification to stop payments on 8/31/Money was taken out of my account for months$244/moA total of $1,is due to be refunded to meI opened a case with them on 2/because sadly I just noticed their errors at that timeThe case is not resolvedThe main number will not take my calls regarding the issue and keeps routing me back to my agent who can not give me a clear answer as to when the money will be refunded and why it is taking so longThey also cannot tell me why they continued to take money despite recognizing that they received the termination letter from my new car insurance company They also have not changed my current address on my other state farm accounts (despite my notification of a change of address) and they state that the checks (whenever they are mailed) will have to be sent to my old address or it will "slow the refund down"
I was involved in an accident and the other driver was asked on the scene by an officer if there was any injury and she said noLess than hours later she made a claim without seeing a professional doctor and I was charged for the claimI did not receive any ticket from the officer on the scene yet points was put on my driver license without having a court date or any ticketNeed explanation for type of injury and verification a doctor was seen before the claim was filed and what moving violations required points being put onto my driving license without a ticket being issued Account_Number: [redacted]
I have sent numerous request to State Farm in Bloomington IL and state farm offices in Las Vegas NV and Henderson NV requesting to be removed from the mailing list and to be added to the do not call list and State Farm has ignored my requestI get dozens of mailers from State Farm and phone calls and I am no longer a customerI had also informed them about my legal rights on harassment and they ignore my request
My mother had state farm for home owner's and auto ins She recently passed away When her house sold the home owner's inswas dropped Which in turn added a charge onto the auto insurance which was paid every mosUnaware of the charge the auto insurance was dropped Uninsured motorist hit her car in the meantimeThey were unwilling to do anytaqahing to help except take more money from me After taking the extra $ for additional charges they said it was too later and after the factEven though they knew the circumstances before hand They strung me along for a week requesting paperwork, info, and money without a vehicle just to say sorry can't help
I recently moved my RV insurance to State Farm from Geico after receiving a quote that was approximately 25% cheaperAfter canceling the policy with Geico, and the policy had started with State Farm, they sent me a notice in the mail stating that my initial quote was incorrect and that my premium would be going upI spoke with my agent and he apologized for the error, but stopped short of giving me the price that was quotedIn short, those at State Farm thinks it is ok to quote a price, then charge more than was quoted
I am writing you regarding your office at: Naamans Rd Suite A4, Wilmington, DE 19810, operated by Xan Hong At the start of Oct I called their office to cancel all insurance I spoke with Michelle - she told it was all canceled and I would receive an email from them that day, and the refunds would be issued I never heard back from her - email or call Three calls later I finally it was confirmed my renters insurance was canceled - Michele had not done so, nor did anyone after two follow up calls Xan dropped the ball - but was a defensive jerk about it Fast forward one month and I have yet to receive a refund for my car insurance Again, they are tripping over misinformation, lies, no returned emails or calls - and yet they tell me it was mailed - for the 3rd time I did receive paperwork from the corp office yesterday - it was the same form they had me sign twice The first time, both done on docusign, Xan did not even put the policy info and so had to send it a 2nd
Cancelled my auto policy a week before auto draft which I told it should have been cancelledWas told I would be refunded but have not received it I cancelled my auto policy on February 23rd and received a call that it was cancelled from my agent on February 25, I then called on March 4th to [redacted] office in Denver, CO only to be told that I would just have to wait and seeThey could give me no information whatsoever but said they would look into it I called the following week and asked for an updateThe gentleman on the phone said someone should have called me but obviously they didn't I then asked for their customer service numberI called that same day and spoke with a CSR who then transferred me to someone who could get me a refundState Farm told me I should get my refund in the mail by the following week and if not to call backI called back on March 18th as I have not received my refund only to speak to a customer service agent who just relayed my message
Back in sept I received noticed that my auto ins coWould not renew one od my cars b/c there were too many claims I went to my agent and she quoted a new policy of 97/month, which I agreed to On Oct 20, my bank acct was debited $111, when I asked my agent about the discrepancy she said it was d/t one time cgarge to re-write the policyWhich I said ok I received in the mail my November statement for $plus another $20, to re-write the policy..When I called my agent she said that the "adjusters" added on b/c of the accident my son had..I told my agent that if that was the case, I did not want this policy She said that she would contact the adjusters and that thet would honor her original quote for mosThat I would receive a refund for the overpayment Then, I receive Decembers statement, for $with a policy re-write charge I call my agent again, she said that she was still trying to fix the problem, aand she would let me know if it didn't work..Huh!!?
In November 2017, I contacted State Farm (Delores Clemons - Agent) to inquire about car insurance The representative gave me a quote that was in fact lower that what I was currently paying and I agreed to go through the process I paid $for car insurance (and life insurance, was told it was a bundle deal) I inquired as to when I should drop my current insurance and was told that I shouldn't drop it yet and they will handle that once everything has been confirmed A couple of days later, I was told that the underwriter would not insure my husband, therefore I could not get coverage under State Farm So, I cancelled the life insurance (as it was all presented as a package deal) This was around Thanksgiving I have not yet received a full refund for the car insurance - only for the life insurance (and with that they took $for processing fee) I understand that it is a nominal fee, but it is a fee that I don't think I should have to pay This has been handl
I pre pay gor all of my services Last year I bought a house and naturally wanted to use these guys to insure my house as I had them with my auto and business I prepaid gor a year We agreed on the price for one year and the termsI agreed and prepaid them for a years insuranceAfter over a month they decided not to insure me The broke our agreement After spending days trying to get in contact with their agent bob vitt some receptionist called me to explain what happenedShe explained to me that they would refund me whatever they figured I informed her that the agreement was for one year and that's what I paid She did not help me They tried only giving me back 80% I called my credit is sure and explained to them and I was fully refunded They can not break their agreements and take as much money as they wantafter weeks of arguing with this receptionist and leaving multiple messages for the agenda to call me, I decided to cancel my business policy I told th
Hello - I had a policy with State Farm Fire and Casualty Company and was sfor a payment through my escrow account The following rolling year for time period Feb 27, to Feb 27, I had switched to another company the payment paid to the new company through my escrow What I learned later was there was a payment paid out to State Farm also for an amount of $ So, I ended up with double policies for the same property and same time period I have the proof of New Declaration Certificate from my other company When I had switched I had provided the necessary information to the new company in order to set up payment through the escrow I was told that when this is sthe old policy should be automatically cancelled with State Farm but that did not happenedInstead a payment was paid out to them through my escrow not realizing until much later I was informed that it is illegal to have double policies and I like to know if I'm entitled for a refund of $f
I am the son of [redacted] and I am coming to you regarding repairs to her homeMy mother is of age so I am assisting her with this claimMy mother file this claim back in June with roof damage to her homeMy mom has been telling State Farm that she needs a new roof but they are trying to give her a partial roof which makes no senseI have contacted Mary Bradly and Danny Ruth regarding the closing of my mother's claimMary contacted me and left a message but did not return my sinceNow she has accumulated more damage due to the hurricaneI can't seem to get anyone on the line to handle this matter Product_Or_Service: Home Insurance Account_Number: 40-3968-C
I curtly been in a accident with a gentlemanHe once had State Farm and doesn’t have coverage as we speakThis gentleman was in the wrong and being that the dmv has State Farm on his recordNow they want to do investigation about his coverageIt’s been since Sept They just will not state true fact that he doesn’t have insurance so my insurance will pay for my car to get fix and my kids and I can be able to get aroundNow the hurricane coming and we may have to evacuateThey don’t care about people well being just freaking money in their pocketsWhat crazy they don’t have to pay for NOTHING because this guy has NO INSURANCE
me quitaron el dinero de mi banco, cantidad no acordada, solo me dicen que en dias me ponen el dinero para atras They took money from my account without consent, all they are telling me that in days they will put the money back. Translated By Revdex.com Employee
My coverage had lapsed my weeks in may 2018, I Reinstated my full coverage on my Toyota Camry that im still making payments on (which I was told by both the loan company and the insurance agent that since I was still paying on the car, by law im required to have full coverage on the car)They emailed me my new policy and quotes for coverage as well as mailed me a drive safe token to Place in the glove compartment of my car to recieve a discount I had automatic withdrawal of the monthly payment from my bank account They took a full payment out in june and July, I changed banks in August so my August payment was played on the state farm app on my phone End of month September, I recieved a check in the mail from state farm for dollars with no explanation, I called my local office to question, they tell me my policy premium went down so I over paid, so they sent me a refund check Not telling me that they had reduced my full coverage down to liability only Oct 5,
on 10/22/Ms [redacted] hit my car on block of [redacted] **, Houston, Texas I reported the accident to state farm on 10/24/Ms [redacted] took the report and promised that Ms [redacted] ***, the claim adjuster ( [redacted] , # 335) will be calling me next hourssince Ms [redacted] decided not to call me, I called and left a message on 10/and 10/31, I received no reply from her I called the claim center again discussed whit Msjackie and stephanie who advised to call her again but there was only recording it has been days since I reported this claim and no one call to pay for the damages enclosed please find the only letter from state farm insurance co plus picture of the accidents, and estimate for the repair in addition the repair , I need three days of rental car to complete the repair
I had to contact State Farm regarding a claim due to an accident with one of their insuredThe claims processor I spoke with was extremly rude and even told me he was not oblagated to assisting me because I was not their customerI was directed to call State Farm by my insurance company because they had already determined I was not at faultI think it is very unprofessional for State Farm employees to speak to people this way even if I am not a customer
My son had an at fault accident on Dec28, that resulted in a claim for $2097.00, on July 28, we were billed from State Farm for $a $or 42.69% increase for the at fault accident per there explanation, I wasn't happy however I called and spoke to my agents office and the payment was made, on Dec15, I get my next cycled bill in the amount of $1547,a $0r 21.51% in crease for the same at fault accident dated Dec28, that resulted in a $claim, in less than 1-year for accident my premium increased from $to $1547.60, this isn't not a joke our Bill almost doubled for a $claim and I'm a 30+year State Farm customer, this is a sad state I find consumers in, when any company can bill anyone almost 50% in additional cost and not knowing if there's any ending in sight, for this type of abuse, and if it's legal, it's a sad case I find consumers in, however, this is past price gouging, and why am I paying state farm if they can esc
I had a really bad experience with state farm, their customer service is very badI had more than member representatives from state farm on the phone, of them hang up on meOne of the member representatives even told me that she does not careThey were not trying to help me, but they just wanted to argueI WOULD NOT RECOMMEND THIS COMPANY TO ANY ONEThey are also very cheap when it comes to accident repair, my auto body shop told me that, they do not like working with themVERY POOR CUSTOMER SERVICE AND PROBLEM SOLVING
I faxed and called to cancel all my policies Home and Auto to take effect on 07/12/From the beginning the agent was dragging in canceling my policies as he kept trying to retain my business I requested to just cancel all my policies, unfortunately it wasn't done by the agent so I had to go directly with corporateI spoke with with corporate and they were going to backdate all my policies but after the fact they only backdated my autos and not my home After several attempts to correct the mistake and showing them proof from my current agent stating in writing of the initial cancelation, state farm sent me a letter stating that I never initially requested the home to be cancelled and they would not give me credit for days
State farm continued to auto debit money from my account after receiving written notification to stop payments on 8/31/Money was taken out of my account for months$244/moA total of $1,is due to be refunded to meI opened a case with them on 2/because sadly I just noticed their errors at that timeThe case is not resolvedThe main number will not take my calls regarding the issue and keeps routing me back to my agent who can not give me a clear answer as to when the money will be refunded and why it is taking so longThey also cannot tell me why they continued to take money despite recognizing that they received the termination letter from my new car insurance company They also have not changed my current address on my other state farm accounts (despite my notification of a change of address) and they state that the checks (whenever they are mailed) will have to be sent to my old address or it will "slow the refund down"
I was involved in an accident and the other driver was asked on the scene by an officer if there was any injury and she said noLess than hours later she made a claim without seeing a professional doctor and I was charged for the claimI did not receive any ticket from the officer on the scene yet points was put on my driver license without having a court date or any ticketNeed explanation for type of injury and verification a doctor was seen before the claim was filed and what moving violations required points being put onto my driving license without a ticket being issued Account_Number: [redacted]
I have sent numerous request to State Farm in Bloomington IL and state farm offices in Las Vegas NV and Henderson NV requesting to be removed from the mailing list and to be added to the do not call list and State Farm has ignored my requestI get dozens of mailers from State Farm and phone calls and I am no longer a customerI had also informed them about my legal rights on harassment and they ignore my request
My mother had state farm for home owner's and auto ins She recently passed away When her house sold the home owner's inswas dropped Which in turn added a charge onto the auto insurance which was paid every mosUnaware of the charge the auto insurance was dropped Uninsured motorist hit her car in the meantimeThey were unwilling to do anytaqahing to help except take more money from me After taking the extra $ for additional charges they said it was too later and after the factEven though they knew the circumstances before hand They strung me along for a week requesting paperwork, info, and money without a vehicle just to say sorry can't help