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Mosier Industries

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Reviews Mosier Industries

Mosier Industries Reviews (1026)

The local office contacted the customer and was able to reach an agreement to resolve the customer’s concerns amicably.We appreciate the customer’s feedback.

We appreciate the customer contacting us regarding their concerns. Service was completed on July 10th and 11th. We thank the customer for their feedback.

We appreciate the customer contacting us regarding their concerns. The local office spoke with the customer and the customer advised their TV was damaged. Pictures of the damage were requested along with a quote for repair/replacement. We are currently waiting for the requested pictures and...

quote.

We appreciate the customer contacting us regarding their concerns. We have agreed to upgrade the padding for a nominal fee and service is scheduled for June 2, 2017. We thank the customer for their feedback.

We appreciate the customer contacting us regarding their concerns. The local office spoke with the customer and was able to reach an amicable resolution for the repairs. We thank the customer for their feedback.

Revdex.com:Elena, with the Denver area Empire Today has been wonderful through this process. I would like to personally thank her for the...

follow up, and the follow through. I look forward to the new carpet next week! :) 
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

We appreciate the customer
contacting us regarding her concerns. We have spoken with the customer and
offered a replacement with a signed agreement. The customer is currently
reviewing the agreement. We look forward to hearing back from the customer and
amicably resolving this matter.

We appreciate the customer contacting us regarding their concerns. We have attempted to speak with the customer via phone and email to offer to remove the ¼ round and lower baseboards to floor level.  This service will be completed by one of the more experienced installers. We can schedule this...

service as early as 06/20/16.  We appreciate the customer’s feedback and look forward to amicably resolving this matter.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID...

[redacted], and find that this resolution is satisfactory to me. It's just too bad that I had to resort to this action to obtain the restitution from your company.
Sincerely,
[redacted]

We appreciate the customer contacting us regarding their concerns. We have spoken with the customer and the service was completed on April 27, 2016. We appreciate the customer’s feedback and consider this matter resolved

We appreciate the customer contacting us regarding his concerns.
We have been in contact with the customer, and the repairs were completed on
November 4, 2015. We appreciate the customer’s feedback and look forward to
amicably resolving this matter.

We appreciate the customer contacting us regarding their concerns. We have made multiple attempts to contact the customer in order to review the invoice for repairs for possible reimbursement. We appreciate the customer’s feedback and look forward to amicably resolving this matter.

We have spoken with the customer, and in lieu of further service, we have offered a refund with a signed agreement. The customer accepted this offer. We appreciate the customer's feedback and look forward to amicably resolving this matter.

Repairs were completed on May 18th. We thank the customer for their feedback regarding their experience.

We appreciate the customer contacting us regarding their concerns. Service was completed as agreed and the local office followed-up by phone and confirmed the customer’s satisfaction. We thank the customer for their feedback.

Revdex.com:
I have reviewed the...

response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. No current issues with the floor. After the 3rd install & many personal hours invested, I believe we are done with this experience. 
Sincerely,
[redacted]

We appreciate the customer contacting us regarding their concerns.Due to the storm, inspection was rescheduled until Thursday September 21st.  We are waiting for a call back from the customer to confirm the new date.

We appreciate the customer contacting us regarding her concerns. We have spoken with the customer and offered a replacement with a signed agreement. The customer selected a new style on February 17, 2016, and the replacement will be scheduled once we receive the signed agreement. We appreciate the...

customer’s feedback and look forward to amicably resolving this matter.

We spoke with the customer and agreed upon an additional discount. The installation was completed on March 23, 2016. We appreciate the customer’s feedback and look forward to amicably resolving this matter.

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