Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
We appreciate the customer contacting us regarding his concerns. We regret the delay in the refund and any inconvenience that occurred as a result. We have spoken with the customer and advised that the refund for his cancelled order has been processed and issued back to his credit card. We...
The local office contacted the customer and was able to reach an agreement to resolve the customer’s concerns amicably.We appreciate the customer’s feedback.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
We appreciate the customer contacting us regarding their concerns. We have spoken with the customer and have agreed to refund the order. We appreciate the customer’s feedback and look forward to amicably resolving this matter.
We appreciate the customer contacting us regarding their concerns. We have made multiple attempts to contact the customer in order to review the invoice for repairs for possible reimbursement. We appreciate the customer’s feedback and look forward to amicably resolving this matter.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
We appreciate the customer contacting us regarding their concerns. Installation was rescheduled for October 28th and installed as agreed. We have also discounted the order for the inconvenience. Please note, there is a substantial open balance on this account. Please contact at your...
earliest convenience so we may discuss. [redacted], Office Manager: [redacted]
We appreciate the customer contacting us with their concerns.
The customer requested to cancel the order. We have refunded the full amount of the deposit payment back to the credit card. We apologize for any inconvenience this caused.
We appreciate the customer contacting us regarding their concerns. Service was completed as agreed and the local office followed-up by phone and confirmed the customer’s satisfaction. We thank the customer for their feedback.
We appreciate the customer contacting us regarding his concerns.
We have been in contact with the customer, and the repairs were completed on
November 4, 2015. We appreciate the customer’s feedback and look forward to
amicably resolving this matter.
We appreciate the customer contacting us regarding their concerns. Per the customer’s request, we have canceled the order and issued a full refund to the original method(s) of payment. As the initial refund check was lost, we have reissued: Check #719552 was sent Monday May 22, 2017 by [redacted]...
[redacted]. We thank the customer for their feedback.
The local office contacted the customer and was asked to reschedule the date of service as they are on vacation. We are happy to schedule at the customer’s earliest convenience.
We appreciate the customer contacting us regarding their concerns. We have spoken with the customer and the service was completed on April 27, 2016. We appreciate the customer’s feedback and consider this matter resolved
Complaint: [redacted]
I am rejecting this response because: I called Bill Allivato and left a message, sharing a change of thought- asked if...
my hardwood flooring could be stained to match the hardwood steps.I have not received a response. I also asked that the price be reduced, as the length of time of this experience has cost a great deal of inconvenience. I have not received a response to this either.
Sincerely,
[redacted] C. [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID...
[redacted], and find that this resolution is satisfactory to me. It's just too bad that I had to resort to this action to obtain the restitution from your company.
Sincerely,
[redacted]
We appreciate the customer contacting us regarding their concerns.Due to the storm, inspection was rescheduled until Thursday September 21st. We are waiting for a call back from the customer to confirm the new date.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
We appreciate the customer contacting us regarding his concerns. We regret the delay in the refund and any inconvenience that occurred as a result. We have spoken with the customer and advised that the refund for his cancelled order has been processed and issued back to his credit card. We...
appreciate the customer’s feedback.
The local office contacted the customer and was able to reach an agreement to resolve the customer’s concerns amicably.We appreciate the customer’s feedback.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
We appreciate the customer contacting us regarding their concerns. We have spoken with the customer and have agreed to refund the order. We appreciate the customer’s feedback and look forward to amicably resolving this matter.
We appreciate the customer contacting us regarding their concerns. We refunded the cost of cleaning to the customer’s credit card on file.
We appreciate the customer contacting us regarding their concerns. We have made multiple attempts to contact the customer in order to review the invoice for repairs for possible reimbursement. We appreciate the customer’s feedback and look forward to amicably resolving this matter.
Service was completed as agreed on July 26th. We apologize for any inconvenience this matter caused the customer.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
We appreciate the customer contacting us regarding their concerns. Installation was rescheduled for October 28th and installed as agreed. We have also discounted the order for the inconvenience. Please note, there is a substantial open balance on this account. Please contact at your...
earliest convenience so we may discuss. [redacted], Office Manager: [redacted]
We appreciate the customer contacting us with their concerns.
The customer requested to cancel the order. We have refunded the full amount of the deposit payment back to the credit card. We apologize for any inconvenience this caused.
Repairs were completed on May 18th. We thank the customer for their feedback regarding their experience.
We appreciate the customer contacting us regarding their concerns. Service was completed as agreed and the local office followed-up by phone and confirmed the customer’s satisfaction. We thank the customer for their feedback.
We appreciate the customer contacting us regarding his concerns.
We have been in contact with the customer, and the repairs were completed on
November 4, 2015. We appreciate the customer’s feedback and look forward to
amicably resolving this matter.
We appreciate the customer contacting us regarding their concerns. Per the customer’s request, we have canceled the order and issued a full refund to the original method(s) of payment. As the initial refund check was lost, we have reissued: Check #719552 was sent Monday May 22, 2017 by [redacted]...
[redacted]. We thank the customer for their feedback.
The local office contacted the customer and was asked to reschedule the date of service as they are on vacation. We are happy to schedule at the customer’s earliest convenience.
We appreciate the customer contacting us regarding their concerns. We have spoken with the customer and the service was completed on April 27, 2016. We appreciate the customer’s feedback and consider this matter resolved
Complaint: [redacted]
I am rejecting this response because: I called Bill Allivato and left a message, sharing a change of thought- asked if...
my hardwood flooring could be stained to match the hardwood steps.I have not received a response. I also asked that the price be reduced, as the length of time of this experience has cost a great deal of inconvenience. I have not received a response to this either.
Sincerely,
[redacted] C. [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID...
[redacted], and find that this resolution is satisfactory to me. It's just too bad that I had to resort to this action to obtain the restitution from your company.
Sincerely,
[redacted]
We appreciate the customer contacting us regarding their concerns.Due to the storm, inspection was rescheduled until Thursday September 21st. We are waiting for a call back from the customer to confirm the new date.