National Principal Group, LLC

I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. In addition to a cease and desist from contacting myself, I am demanding that they cease and desist contacting any family or friends as they are also threatening them. Regards, *** ***

National Principal Group ("National") has received the above referenced claim with regards to Mr***We appreciate the opportunity to respond to this matterNational is a collection agency which was attempting to contact Steven *** with regards to an account that we have in our office
National follows all Federal Laws; specifically the Fair Debt Collection Practices Act (FDCPA), and while skip tracing and locating it appears that Mr***'snumber came up as a valid phone number for Mr***Once Mr*** advised our associate that we did in fact have an invalid number for Mr*** his number was immediately removed from our system to ensure he would not be called againAny calls made with regards to Mr***'s account followed all FDCPA regulations and rules, and at no point were ever threatening or mention legal action of any kindIf Mr*** has evidence to the contrary we urge that he sends that to us as soon as possible so that we can further investigate. As previously stated, Mr***'s number has been removed from our systemThere will be no further contact from our company with regards to this matterPlease feel free to contact the undersigned with any additional questions. Sincerely, Sherice MP*** Authorized Representative of NP Group

National Principal Group (“National”) is in receipt of the above referenced claim regarding ***We appreciate the opportunity to respond to this matterThe receipt of this complaint has been used as a formal cease and desist and there will be no further contact from our company regarding
this matter. National is a collection agency which was collecting on an outdated loan in Ms***'s name dating back to February, The original lender on this loan was Cornerstone Partners, and they issued an original loan ID ending in We originally spoke with Ms*** on 2/8/2016, and at that time we informed her of the account we had in our officeMs*** agreed to pay the balance on 2/20/as long as she could see some documentation regarding the loan, which was sent within an hour of her request via secured emailFor Ms***'s and your review attached is a Validation of Debt letter for your referenceAt no time was Ms*** threatened with legal action, criminal or otherwiseNational follows all federal laws; specifically the Fair Debt Collection Practices Act (FDCPA) when it comes to skip tracing and locationAny calls made regarding this account followed all of those regulations and guidelinesMs***'s account has been closed in our office since the receipt of this complaint on 2/10/As previously stated there will be no further contact from us regarding this matterHowever, Ms***'s account is still unresolved if she wishes to resolve we urge her to contact usPlease feel free to contact the undersigned with any further questionsSincerely, Sherice MP***Authorized Representative of National Principal Group Delaware Ave, #4147 Kenmore, NY 14217 PHONE FAX

of these voicemails had their number blockedThe law will track me? That's not a threat?

National Principal Group (NP Group) is in receipt of the complaint referenced above inregards to Mr***Thank you for giving us the opportunity to respond to this matterNP Group isa collection agency collecting on an outdated personal loan in Mr***’s nameAll information isverified
before accounts are placed in our office by the current creditor and ownerNP Group followsall federal law; specifically the Fair Debt Collection Practices Act (FDCPA).NP Group’s records reflect that we have spoken to Mr***We verified our informationwith him and sent him the required noticeFor your offices review as well as Mr*** we haveattached the Verification of Debt letterNP Group does not own the debt; it was placed in our office inthe hopes to recover the defaulted debt in Mr***’s nameThere for NP Group cannot answer norspeak for any activity that took place before the account entered our officeIf Mr*** would likemore information we ask that he contacts the current creditor and ownerHowever Mr***’saccount still remains in a default status and NP Group encourages him to contact us so that we mayassist him in resolving this matter.NP Group accepts Mr***’s complaint as a “Cease and Desist” and will not contact himagain on this matterPlease feel free to contact us for any additional questions or concerns regardingthis matter.Sincerely, Danielle KAuthorized Representative of NP Group

I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.ATTN: LEGAL DEPARTMENT Good AfternoonThank-you again for your responseI DO NOT have official counsel under contractI have only engaged in FREE CONSULTATION with a few Consumer Rights Litigation Attorneys....I will let you know in the near future if and when I DO OFFICIALLY HIRE COUNSELPLEASE ADVISE... Thank you for your time and consideration Sincerely *** *** Consumer / Plaintiff ALL RIGHTS RESERVED Regards, *** ***

Revdex.com Complaint #*** I have previously posted a complaint on this so called company, but I made a mistake when responding to their response, I meant to state that I decline their offerso i'm submitting my response again and I DECLINE THEIR OFFERI will not resolve something that doesnt existI have reviewed the comments from National Principal GroupHonestly they can say what they like to scare me like they did on those dates in which they called meYes I cancelled my debit card because there is no way absolutely no way that I'm going to pay a "collection agency" for something I don't oweI never heard of *** Group to begin withBack in december I did not have the bank account which they claim I hadRegardless whether I had that account or not, the account that I did have with another banker, I kept all my transactions documents and depositsNowhere does it show that I received funds from *** GrpupEspecially an online payday loanHackers are able to get anyone's information, so of course I confirmed that all the information they read to me was mine...no one else knows your SSN better than yourselfI have already done all my research on both of these companies and I know better nowI will not pay a dime to these peopleThis is FRAUDThey need to leave me alone and stop threatning meI have all the voicemails as well so they cannot say that they were professional at all timesThe fishiest part of it all was that I supposedly owed around $but if I paid that same day I would pay $or sonow that is unheard of!! They also couldn't give me specific details, I never received any calls prior to this about whether I owed anything or not I immediately received calls about me being threatened to be arrestedNever did I receive any agreement in paper, no letters, no emails or anything about this loan..what they are doing is against the law..If they threaten me again I will have no other choice but to continue with the papers with my lawyerPlease quit the charades National Principal Group!! Regards, *** *** No further contact by the business, Leave me alone!

National Principal Group (“National”) is in receipt of the above referenced claim regarding Ms***We appreciate the opportunity to respond to this matter. Unfortunately we are unable to find an account in our system for Ms***In her complaint she also refers to another company,
“BRG”, which we do not have any affiliation withWe suspect that she may have us confused with BRGIf Ms*** has any further information that may help us identify her account we urge her to contact us so that we properly investigate her allegationsPlease feel free to contact the undersigned with any additional questionsSincerely,Sherice MP*** Authorized Representative of National Principal Group Delaware Ave, #4147 Kenmore, NY 14217 PHONE 1.855.810.3589 FAX

National Principal Group ("NP Group") has received and reviewed the complaint filed by Ms*** and we appreciate the opportunity to respondIt is of note that Ms*** filed an identical complaint with the New York Attorney General which our office also responded toBelow is the
response sent to their office which addresses her complaint with yours: Our office was contacting Ms*** regarding her unpaid personal loan that wasplaced in our officeHer personal information was verified when Ms*** provided our representative with her Social Security NumberAt no time was her social security number read to her, rather, Ms*** provided it for verification to our representativeWhen Ms*** asked our representative for verification of the debt, it was sent to her email that was provided by her immediately for her convenienceReviewing the complaint filed in your office, it appears Ms*** relocated to FloridaOur account information that was attached to Ms***'s account have her residence located in *** *** *** ***We do not collect in Florida and take great measure to ensure that all Florida consumers are scrubbed from our systemThank you for updating us as to Ms***'s current address so we may update our records to better assist in future scrubsWe will take Ms*** at her word that she did not take out the loan as she indicates and have closed the account and sent it back to the current creditor noting this disputeWe will honor Ms***'s desired resolution and Ms*** should not receive any further calls from our office regarding this account. Please contact the undersigned if we can be of any additional help in this matterSincerely, Authorized Representative of National Principal Group

National Principal Group ("NP Group") is in receipt of the above referenced complaint with regards to Ms*** ***We appreciate the opportunity to respond to this matterNP Group is a collection agency and during our skip tracing and location efforts we were attempting to locate Ms
*** to send her a required noticeUpon verifying her identity we proceeded to give her the details of the accounts that are in our officeFour personal loans have been placed in our office for collection by the current creditor and ownerAll information has been verified prior to the placement of the accounts with our officeNP Group follows all state and federal laws; specifically the Fair Debt Collection Practices Act (FDCPA)She updated her email with our office and we sent her the required notice immediatelyWe also provided her with a consumer portal where she could log onto to be able to see the accounts that we have in our officeNP Group sent Ms*** what was required of us by law and we follow all rules and guidelinesMs.*** stated on our one and only contact with her that she had previously been a victim of identity theft and that she had filed a police report stating suchWe offered tor her to submit that police report to our office and that we would close her account as fraudTo date, we have not received such report but have closed the accounts in our office based on her initial statementsNP Group has not attempted to contact her sinceWe have accepted this complaint as a formal cease and desist and can assure not only your office but also Ms*** that there will be no further communication to her regarding this matter nor has there been since our initial contactPlease feel free to contact NP Group with any additional questions that you may haveSincerely, Authorized Representative of NP Group

National Principal Group (NP Group) is in receipt of the above referenced complaint with regards to Ms***We appreciate the opportunity to respond to this matterNP Group accepts this complaint as a “Cease and Desist” and will treat it as suchNP Group is a collection agency and
personal loans in Ms***’ name have been placed in our office for collectionsPrior to accounts being placed in our office the information is verifiedFor Ms*** and your review please see attached “Demand” lettersNP Group follows all Federal laws; specifically the Fair Debt Collection Practices Act (FDCPA)Any calls made with regards to Ms***’ accounts followed those regulations and guidelinesNP Group trains all of its business associates to follow the FDCPA and state laws and regulations. Our business associates are instructed and trained to be professional at all timesWe strive to provide the best consumer experience possibleWe have used this complaint to remind our business associates to be professional at all times and to treat each consumer with respectWe have placed a note in the business associates file. In closing the personal loans in Ms***’ name have been re-statused as a “Cease and Desist” and will no longer receive any calls from our officeHowever the accounts are past due and we encourage Ms*** to call our office so we may assist her to resolve these accounts. Please feel free to contact us with any additional questions or concerns. Sincerely, NP Group

National Principal Group (“National”) is in receipt of the above referenced claim regarding Ms. [redacted], and we appreciate the opportunity to respond to this matter.  National is a collection agency which was collecting on an outdated loan in Ms. [redacted]'s name dating back to April, 2011. The...

original creditor is the Titan Group LLC, and they issued an original loan ID ending in [redacted]. We originally spoke with Ms. [redacted] on February 4, 2016. At that time Ms. [redacted] did not state she wanted to dispute the loan, simply that we had permission to speak with her sister, Karen for resolution. Information regarding the loan was sent the same day via secure email, and Karen [redacted] notified us the next day that they decided not to resolve this with us. Once notified Ms. [redacted]'s account was closed in our office, and there have been no collection attempts since. Since Ms. [redacted]'s account is already closed in our office there will be no further attempts from us to contact her regarding this matter. Please feel free to contact the undersigned with any further questions.  Sincerely, Sherice M. P[redacted]  Authorized Representative of National Principal Group

National Principal Group (“NPG”) has received the above mentioned complaint and appreciate  the chance to respond.  NPG is a collection agency currently collecting on an outdated loan from Triple Services LLCfrom September, 2011 with an account number ending in 3058. We at NPG believe that...

Mrs. [redacted] has us confused with another agency. While yes we do have an account in our office for her, and have made attempts to contact her, we have never spoken to her or anyone else regarding this claim. We would have been more than happy to send any information  Ms. [redacted] needed, but because we did not have a verified address we were unable to do so. Weencourage Ms. [redacted] to contact our office at any time for assistance.  Please feel free to contact me if I can be of further assistance in this matter.  Sincerely,   Sherice M. [redacted]Authorized Representative of National Principal Group

National Principal Group ("NP Group") is in receipt of the above referenced complaint with regards to Mr. [redacted]. We appreciate the opportunity to respond. A personal loan in Mr. [redacted]'s name has been placed with our office by the current creditor and owner for collection. All information has...

been verified before the placement of the accounts with NP Group.  NP Group follows all state and federal laws; specifically the Fair Debt Collection Practices Act(FDCPA).  We initially spoke with Mr. [redacted] and he stated that his recollection of the matter was that he ready  paid the loan off in full prior to our contact with him. He had requested documentation be sent to him electronically to his email that he had updated with us. Our records indicate that we sent him the required notice. Upon receipt of Mr. [redacted] receiving the documentation he stated that he wanted to send either a personal check or a certified check to our office to pay off his balance with us. He stated that he wanted to be able to obtain proof for his records that that account was satisfied. NP Group has accepted this complaint as a formal cease and desist and we assure your office that there will be no further contact or communication with Mr. [redacted] in regards to this matter.  Please feel free to contact NP Group with any additional requests you may have.  Sincerely, Authorized Representative of NP Group

National Principal Group ("NP Group") is in receipt of the above referenced complaint with regards to Ms. [redacted]. We appreciate the opportunity to respond. NP Group is a collection agency which was attempting to contact Ms. [redacted] with regards to an outstanding loan that has been placed in our...

office for collection. The original creditor was The [redacted] Online and all information has been verified before the placement of the account with NP Group. NP Group follows all state and federal laws; specifically the Fair Debt Collections Practices Act (FDCPA). Any calls made with regards to M. [redacted] followed those guidelines. At no time did any of our representatives threaten or become abusive to her since it would be very counterproductive for our company to do so. All of our employees are trained to be professional, compliant and to follow the FDCPA. If Ms. [redacted] has proof to the contrary we urge her to submit it to our company for further review. Our skip tracing and location attempts were to provide her information and send Ms. [redacted] a required notice which is also required of us by law. Ms. [redacted] stated that she had previously filed bankruptcy and it was verified with her that her bankruptcy claim was filed prior to her opening this loan, which makes it still a valid collectable debt. We offered documentation be sent immediately to her or her attorney upon speaking with NP Group both electronically and by physical mail and she refused to update any contact information with us. We have accepted this complaint as a formal cease and desist and there has not been nor will there be any further contact or communication or collection efforts with our company. Ms [redacted]s account is still considered outstanding and we do urge her to contact our company if she so chooses to resolve this. Please feel free to contact our office with any additional questions that you may have. Best Regards, Authorized Representative of NP Group

National Principal Group ("NP Group") is in receipt of the above referenced complaint with regards to Mr. [redacted]. We appreciate the opportunity to respond to this matter and apologize for the tardiness of our response.  A personal loan in the same name as Mr. [redacted] has been placed in our...

office by the current creditor  for collection. NP Group follows all federal laws; specifically the Fair Debt Collection Practices Act (FDCPA). All  calls made with regards to skip-tracing and location efforts follow these guidelines. NP Group believes that Mr. [redacted] has NP Group confused with another company. Our records and Mr. [redacted]'s complaint reflect that he was unwilling to verify his identity so no information was released. We respectfully disagree that anyone from  our organization cursed or called anyone a liar. NP Group monitors and trains its staff to always act in a professional  manner. Not to do so would be  counterproductive for our business and not to mention the possible development  of a poor reputation.  NP Group accepts Mr. [redacted]'s complaint as a "Cease and Desist" and will no longer contact him in regards to this matter. Please feel free to contact us with any additional questions.  Sincerely,  NP Group

National Principal Group (NP Group) is in receipt of the complaint referenced above inregards to Ms. [redacted]. Thank you for giving us the opportunity to respond to this matter. NP Group is acollection agency collecting on an outdated personal loan in Ms. [redacted]’s name. All information isverified before...

accounts are placed in our office by the current creditor and owner.NP Group follows all federal law; specifically the Fair Debt Collection Practices Act (FDCPA).All calls made during our skip tracing and location efforts follow those regulations and guidelines.NP Group respectfully disagrees with Ms. [redacted]’s recollection of events. During our skiptracing and location efforts NP Group was attempting to locate Ms. [redacted] to send a required notice. NPGroup’s records reflect that Ms. [redacted]’s required notice has been emailed to her. Ms. Sielo’sclassification of NP Group’s calls as harassing are inaccurate all calls are made within the guidelines ofthe FDCPA. NP Group encourages Ms. [redacted] to contact our office so we may assist her in resolving theoutdated loan in her name.NP Group accepts Ms. [redacted]’s complaint as a “Cease and Desist” and will not contact her againin regards to this matter. Please feel free to contact us for any additional questions or concernsregarding this matter.Sincerely,Authorized Representative of NP Group3014 Delaware Ave, #4147Kenmore, NY 14217

National Principal Group (“National”) is in receipt of the above referenced complaint withregards to Ms. [redacted]. We have accepted this complaint as a formal cease and desist, and appreciatethe opportunity to respond.National is a collection agency which was collecting on an outdated loan in Ms....

[redacted]'s namedating back to April, 2010. The original creditor listed is Vista Holdings Group, and they issued anoriginal loan ID number ending in [redacted]. We originally spoke with Ms. [redacted] on February 16, 2016and after verifying who we were speaking with, we advised her of the account we had in our office. Atthat time Ms. [redacted] advised us that she had no intention of resolving this account, and her accountwas moved into a non-working status. There has been no further collection activity on this accountsince that date.After investigating Ms. [redacted]s allegations, and interviewing the associates involved it wasfound that at no point was Ms. [redacted] spoken to in any derogatory manner, and she was never hung upon. Ms. [redacted] was given our address when she requested it, and as we send most correspondenceelectronically, we requested her email so that she could receive the information she requested quicklyand efficiently.As previously stated, Ms. [redacted]'s account has been closed in our office, and there will be nofurther communication attempts from our office regarding this matter. Please feel free to contact theundersigned with any additional comments or concerns.Sincerely,Sherice M. [redacted]Authorized Representative of National Principal Group

National Principal Group (NP Group) is in receipt of the above mentioned complaint in regards toMs. [redacted] and appreciates the opportunity to respond.NP Group follows all federal laws; specifically the Fair Debt Collection Practices Act (FDCPA).All calls made with regards to skip-tracing and...

location efforts follow these guidelines. NP Group wasattempting to verify location information to send a required notice. All information required by law wasprovided to Ms. [redacted]. We appreciate the opportunity to update our information and regret thatMs. [redacted]’s complaint could not be resolved within our office.NP Group accepts Ms. [redacted]’s complaint as a “Cease and Desist” and will no longercontact her in regards to this matter. Please do not hesitate to contact our office for any furtherclarification.Sincerely,Erin W[redacted]Quality Assurance ManagerNP Group

National Principal Group (“National”) is in receipt of the above referenced complaint regardingMr. [redacted]. We appreciate the opportunity to respond to this matter.National is a collection agency which was collecting on an outdated loan in Mr. [redacted]'s namewhich dates back to September, 2011. The...

original creditor was [redacted], and they issued anoriginal loan ID ending in [redacted].After a thorough investigation of the allegations surrounding this complaint we at National mustadamantly disagree with the statements made. We will address in order they are listed on thiscomplaint. 1. All information was verified prior to it coming into our office, and Mr. [redacted] himselfverified the information we had on file for him as correct. 2. The loan is from 2011, which is not overten years old. 3. We informed Mr. [redacted] of all aspects of the account in our office, including theoriginal creditor, [redacted]. 4. We have all information that was provided to the loan company atthe time of the loan, which included Mr. [redacted]'s social security number. 5. We have never spoken toanyone at Mr. [redacted]'s place of employment, and would never request an employer deduct wages foran outdated loan. We would urge the employer to contact us immediately if they have evidence to thecontrary so that we can address immediately. 6. No one was ever threatened with any kind of legalaction, including any type of arrest, we have only ever spoken to Mr. [redacted] regarding this matter. 7.Our hours of operation are from 9am – 6pm EST Monday - Friday, therefore there have never been anycalls made after hours on any account in our office. 8. As stated previously, we have never spoken toanyone regarding this claim except for Mr. [redacted], and have never threatened anyone with beingarrested, that includes Mr. [redacted]'s children. 9. We have never stated that Mr. [redacted] would bearrested. We feel that Mr. [redacted] has us confused with another agency.Our associate closed Mr. [redacted]'s account after the initial conversation on February 10, 2016.There have been no further collection attempts or communication attempts since that date. We atNational will also not attempt to contact Mr. [redacted] regarding this matter in the future. Please feel freeto contact the undersigned with any further questions.Sincerely,Sherice M. P[redacted]Authorized Representative of National Principal Group