Nationwide Business Concepts

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [redacted] ***pp DID NOT place, nor authorize any order The people that called from NBC asked for her name and to verify Peak Health's mailing address - this is a common request for our business She DOES NOT have the authority to place or approve such an order unless specifically directed by the owner of our Company NBC solicited Peak Health - no one sought out their service from Peak Health NBC presented this as an order that had to be approved ASAP in order to take advantage of some lower prices They called me first a week before they spoke with [redacted] I told them that I did not believe we had placed any order with them and could not approve anything They called back the next week and Leigh Ann happened to answer the phone NBCs business practices are fraudulent Regards, [redacted] ***

The original order was placed by [redacted] on 3/24/for Iowa SleepAll orders go through our verification and confirmation departments prior to them being shippedWe have issued a label for the returnOnce the supplies have been returned the account will be closed

Nationwide Business Concepts has attempted to reach [redacted] a few timesNeither of the times have been after hoursOne of the calls is documented at 8:a.mPacific timeThere machine might not have the correct time settingsWe have attempted to reach them to arrange a rtnIf the order was placed in error we are willing to provide a return shipping label to credit the accountAll orders go through a confirmation process to ensure we have the correct information

The original order was placed by [redacted] *** on 5/28/for Comet ConsultantsThe order was confirmed on 6/2/prior to shipment by ***In July *** requested to arrange a return and was accommodatedShe failed to return and the account was transferred to be closed outNationwide Business Concepts approved the return again 1/7/The [redacted] supplies were returned and the account was credited on 1/14/The account is closed and Comet no longer has an open balance with Nationwide Business SolutionsWe apologize if the order was placed in error but we have everything possible to satisfy any concerns

Ashley will be contacted to make an arrangement for a return

Nationwide Business Concepts confirms all orders prior to shipment [redacted] placed an order in error and we have done everything we can to rectify this matterThe Canon supplies have been returned and the account has a zero balance

All signed proof of deliveries have been sent to Audrey on 8/28/Once the supplies have been returned then the account will be closed out

The original order was processed on 12/3/ [redacted] placed the order on behalf of [redacted] The first installment of payment was processed on 12/16/All orders go through our verification and confirmation departments prior to shipment [redacted] stated that the supplies have already been returnedOnce the supplies are received at the warehouse we will credit the account

There was a return made on the account and it has been creditedCurrently Invoice # [redacted] is open with a balance of $Unfortunately at this point we were not able to arrange a refundPayment was remitted in June and we won't be able to refund something that has been paid, over daysI also left a message today for [redacted] but she is on vacation

The original order was placed by [redacted] on 2/4/for [redacted] The order was cancelled on 2/16/after the product was already shippedOur warehouse was able to stop the delivery in transitThis account has been credited and is closed

According to Nationwide Business Concepts records' [redacted] on 6/2/Lauren [redacted] spoke with [redacted] today and was able to arrange a return to credit the account [redacted] stated that the order was placed in error and we have accommodated to her request

Unfortunately we were unable to reach [redacted] via telephoneWe have adjusted the invoice and emailed it

The supplies have been returned and the account is closed

The original order was placed by [redacted] on 10/31/for [redacted] All orders go through our verification and confirmation departments prior to being shippedThe order was received on 11/18/at 11:A.M and signed for by ReceivingIf any order was placed in error we are glad to provide a return authorizationA message was left today for a return

The original order was placed by [redacted] on 1/8/for [redacted] All orders go through our verification and confirmation departmentsIf the order was placed in error we will arrange a return A message was left today for [redacted] to discuss this matter

A prepaid shipping label was faxed to Tanya

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I did in fact receive a shipping label to return the toner and a credit was not issued to the account because an account was never set upAn order was never placed with Nationwide Business Concepts so it would have been unreasonable to be expected to pay a restocking fee for an item never orderedNationwide Business Concepts also contacted two of our other clinics and tried to charge us tonerThankfully I was able to stop the shipment of the toner so I wouldn't have to deal with the hassle of trying to return it Nationwide Business Concepts has been posing as our toner vendor to get enough information out of our receptionists to create invoicesI want other companies to be aware of them and avoid paying for a product that was never ordered As a side note the toner that was sent to my company was in terrible shapeThe box was dented and dirty and a cellophane covering had been placed on it to make the toner appear untouchedIf in fact I had placed an order for $toner that would be an absolutely unacceptable product Regards, [redacted] ***

[redacted] ordered the original order on 10/7/on behalf of California ClosetsIt was communicated to [redacted] on 12/29/that she would not be able to receive a refund since it was processed months agoShe also requested a return on outstanding invoicesOne dated 11/6/and the other 12/4/Nationwide Business Concepts will only be able to arrange a return on the December invoice since it is within the day return period

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***