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Noom Reviews (7)

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User gerinahood time Aug 25, 2019

Attention Everyone!
I got my $ back because I am a named plaintiff on a similar lawsuit that just won its case. I wrote and gave them that info and they wrote back saying they refunded me. Reference me and try again getting your $ back. Let them know we will go forward against them (me included).Let's find out how to contact each other and do something. [email protected]


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User Susan Mohl time Aug 16, 2019

I signed up & 2 hours later decided to cancel. I was charged $18.37 on my account & can't find anyplace to contact the company for a refund. I would certainly discourage any person even thinking about joining. NOOM...is anyone listening? Help


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User Ruth Greenspan Bell time Jul 24, 2019

NOOM makes it almost impossible to stop subscription. Their instructions are hopeless and there is no way to actually contact a person or leave an email. My app only showed the ‘Start a course’ button instead of the blue chat bubble in the upper right hand corner of the home screen. There was no reasonable way to "redeem your UPID in order to cancel."

This is a fraud on the consumer and should be looked in to by federal and state regulators.


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User Diane time Jun 06, 2019

WORST EVER! Has anyone ever gotten a refund from this company? Their theft rate has gone up. It's now $159. Similar story. Was in the trial period and they charged me for 8 months. I hadn't even download the site. Just did the one dollar charge to see what the program was like. LESSON LEARNED.


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User Micki LaRocco time Apr 11, 2019

Noom Bad company RIP OFF LIARS STOLE 159.00 I did not sign up for auto!
Trial only ! I will not pay for BS company that just lies and isn’t up front! Sorry way make money!
Turned in to BBB AND STATE ATTORNEY GENERAL!
Time consumers STOPPED LET COMPANYS RIP US OFF ! Fact is if you did not stain up for AUTO AND A COMPANY SHOULD NOTIFY YOU BEFORE JUST DRAINING YOUR ACCOUNT! Bull


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User nene

I've tried contacting Noom through my Noom Specialist and through their support desk and have recieved absolutely no response. I am not usually one to get angry, but I've lost all patience as my Noom Specialist had no problem writing me or getting back to me in a timely manner not even half an hour before I sent her the message asking about my subscription.

One of the reasons I signed up for Noom was the ad that said it was $29 a month, which I found was a decent price and realistic in order to track if I actually am losing weight. 14 days is really nothing to go by, so I thought that okay, I get 14 days free and I'll pay the month to really see if there are results. However, now I see that I was charged $129 for 4 months which is not what I wanted and something I NEVER agreed to.


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User Clinguini

I’m so disappointed. I was going to sign up and even gave my PayPal info but then I seen it was $129 and decided against. I did download the app to cancel right away, but when I tried to sign in it said I didn’t not have the right email. So then I emailed the support team and told them this happened and and I did not want my account charged. I received an email stating that they could not find my email either and to send them my paypal acct, this was after I received an email with a receipt for $129. Right away I tried contacting noom again and I just get emails saying they got my emails. It’s very frustrating and I would like a recund


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