I am rejecting this response because: I got a call from someone representing state Farm as I was suppose to get the rest of my money and yet they still send me a portion of the first they send me then they send me they still owe me
April State Farm Insurance CompaniesPO Box 2320Bloomington, IL 61702-2320Revdex.comN University St.Peoria, IL 61615Re: Revdex.com Case Number [redacted] To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated 03/26/While wecannot share specific details in this public response, our Marketing Department has confirmedthat several marketing mailings were sent to the consumerAll of the contact informationprovided in the complaint has been added to State Farm's Do Not Solicit databasePleaseallow to weeks to ensure that all mailings have stoppedWe hope we have reached asatisfactory resolution to this issue.Sincerely,State Farm Marketing
February 12, 2018Revdex.comN University St.Peoria, IL 61615Re: Revdex.com Case Number [redacted] To Who It May Concern:Thank you for the opportunity to reply to your correspondence dated February 9, While we cannot share specific details in this public response, our claim department contacted the complainant on February 2, 2018, to address her concerns, and we will continue to work with the complainant to reach a satisfactory resolution.Sincerely,Injury Claim DepartmentState Farm Insurance Companies
Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12705052, and find that this resolution is satisfactory to me
Re: Revdex.com Case Number [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated October 31, While we cannot share specific details in this public response, our SFPP department attempted to contact the complainant on November 2, and November 3, 2017, to address her concerns, and we will continue to work with the complainant to reach a satisfactory resolutionSincerely, SFPP department Phone: [redacted]
February 19, 2018Revdex.comNUniversityPeoria, IL 61615Revdex.com Case Number: [redacted] To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated February 13, Whilewe cannot share specific details in this public response, our underwriting department contactedthe complainant on February 15, to address his concerns.Sincerely,Underwriting ServicesState Farm Insurance Companiescc: Jeremy [redacted] , 11-
Re: Revdex.com Case Number: [redacted] To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated November 8, 2017.While we cannot share specific details in this public response, our UnderwritingDepartment contacted the complainant to address their concerns, and we will continueto work with the complainant to reach a satisfactory resolution.Sincerely,Underwriting DepartmentState Farm Insurance Companies
Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12003240, and find that this resolution is satisfactory to me
October 2, Revdex.com [redacted] Re: Revdex.com Case Number [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 27, While we cannot share specific details in this public response, our Underwriting department called and spoke with Jessica Darke on September 29, 2017, to address her concernsIn addition, our Underwriting department sent a written response to Jessica on September 7, and also spoke with her on September 12, 2017, addressing the same concernsSincerely, Underwriting Department State Farm Insurance Companies C: [redacted] , [redacted]
March 28, Revdex.com Harrison Peoria, IL Re: Revdex.com Case Number [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated March 13, While we cannot share specific details in this public response, our underwriting department contacted the customer on March 12, 2018, to address his concerns, and we have reached a satisfactory resolutionSincerely, Fire Operations State Farm Insurance Companies
April 24, 2018 RevDex.com 8100 N University Peoria, IL 61615 Re: BBB Case Number: [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 19, 2018. While we cannot share specific details in this public response, our State Farm Payment... Plan Department contacted the complainant on April 24, 2018 to address her] concerns, and we have reached a satisfactory resolution. Sincerely, State Farm Payment Plan Department 888-311-7377 State Farm Mutual Automobile Insurance Co.
I am rejecting this response because: A response has still not been given as to why the original desk adjuster/claim owner, Keith Kennedy, never made any contact with policy holders [redacted] / [redacted] or with [redacted] ***For seven weeks straight beginning on May15, several messages were left by [redacted] and [redacted] to inquire about the claim process, requesting an additional hotel room, make requests for Spanish-speaking field adjuster, and later, requests for a change in mitigation company as there were several issues with Service MasterI was informed that desk adjusters/claim owners are to initiate contact and assist with and questions and requests that the policy holder may have MrKennedy never attempted to make any contactNot one phone call, letter, fax, e-mail, nothing, no contact of any kindThis lack of communication caused unnecessary stress, frustration, and suffering between the members of our household during what should have been a simple, straightforward processThere was so much confusion from the very beginning, being assigned two separate housing accommodation companies at the same time ( [redacted] and [redacted] ) to not having any mitigation work being done despite the fact that [redacted] charged for an extensive amount of work that never happenedWe have members in our household including one of the policy holders that sleep in a hospital bedThis behavior continued even after this Revdex.com complaint was filed when the current adjuster refused to call the phone number left on his voicemail for over a week Campos-Prado
I am rejecting this response because: According to this response, State Farm responded on the 16th To date, I have yet to receive any contact from them, other than this and a phone call telling me I would be receiving a response Having contacted State Farm at Marina Heights in Tempe Arizona and received no response, having contacted State Farm Headquarters in Bloomington and received no response, having emailed the CEO twice and received no response, and now having still received no response despite claims to the contrary, this complaint must remain active until such time as I have received a formal response that at the very least explains why I had to go to these lengths just to obtain some assurance that the problem had been rectified
Dear Sir or Madam, State Farm Bank® received your correspondence pertaining to MrJ [redacted] and his complaint regarding derogatory credit marks on his State Farm Vehicle loan due to missed paymentsWe understand Mr [redacted] ’s concern and we appreciate you contacting us State Farm Bank will be contacting Mr [redacted] directly regarding his concernsIf anything additional is needed, please contact State Farm Bank’s Service Recovery Team at (855) 306-The Service Recovery Team is available between 7:AM to 6:PM Central Time, Monday through Friday Sincerely, Bank Manager State Farm Bank
October 9, Revdex.com N University Peoria, IL Re: Revdex.com Case Number To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated October 3, While we cannot share specific details in this public response, our claim department responded to the complainant on October 9, 2017, to address her concerns, and we have reached a satisfactory resolutionSincerely, Fire Team Managed Claims Specialist Claims Department Phone: 844-458-State Farm Fire and Casualty Company
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to mePlease remove this complaint
Re: BBB Case Number [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated October 14, 2017. While we cannot share specific details in this public response, our Underwriting department contacted the complainant to address his inquiry... on October 23, 2017. Thank you again. Sincerely, [redacted] Underwriting Team Manager State Farm Insurance Companies
January 12, 2018 RevDex.com 112 Harrison Peoria, IL 61602 Re: Name of Complainant: [redacted] *** Case # 12603610 To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated January 9, 2018. While we cannot share specific details in this public response, a member of our Agency Department contacted the complainant on January 11, 2018, to address her concerns, and we have reached a satisfactory resolution. Sincerely,Agency Sales Administration State Farm Insurance Companies
I am rejecting this response because: State Farm is simply going by their underwriters data without taking the individual case in consideration
I am rejecting this response because: I will not accept this until they resolve the issue[redacted] General resolved same problem in one day
I am rejecting this response because: I got a call from someone representing state Farm as I was suppose to get the rest of my money and yet they still send me a portion of the first they send me then they send me they still owe me
April State Farm Insurance CompaniesPO Box 2320Bloomington, IL 61702-2320Revdex.comN University St.Peoria, IL 61615Re: Revdex.com Case Number [redacted] To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated 03/26/While wecannot share specific details in this public response, our Marketing Department has confirmedthat several marketing mailings were sent to the consumerAll of the contact informationprovided in the complaint has been added to State Farm's Do Not Solicit databasePleaseallow to weeks to ensure that all mailings have stoppedWe hope we have reached asatisfactory resolution to this issue.Sincerely,State Farm Marketing
February 12, 2018Revdex.comN University St.Peoria, IL 61615Re: Revdex.com Case Number [redacted] To Who It May Concern:Thank you for the opportunity to reply to your correspondence dated February 9, While we cannot share specific details in this public response, our claim department contacted the complainant on February 2, 2018, to address her concerns, and we will continue to work with the complainant to reach a satisfactory resolution.Sincerely,Injury Claim DepartmentState Farm Insurance Companies
Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12705052, and find that this resolution is satisfactory to me
Re: Revdex.com Case Number [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated October 31, While we cannot share specific details in this public response, our SFPP department attempted to contact the complainant on November 2, and November 3, 2017, to address her concerns, and we will continue to work with the complainant to reach a satisfactory resolutionSincerely, SFPP department Phone: [redacted]
February 19, 2018Revdex.comNUniversityPeoria, IL 61615Revdex.com Case Number: [redacted] To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated February 13, Whilewe cannot share specific details in this public response, our underwriting department contactedthe complainant on February 15, to address his concerns.Sincerely,Underwriting ServicesState Farm Insurance Companiescc: Jeremy [redacted] , 11-
Re: Revdex.com Case Number: [redacted] To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated November 8, 2017.While we cannot share specific details in this public response, our UnderwritingDepartment contacted the complainant to address their concerns, and we will continueto work with the complainant to reach a satisfactory resolution.Sincerely,Underwriting DepartmentState Farm Insurance Companies
Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12003240, and find that this resolution is satisfactory to me
October 2, Revdex.com [redacted] Re: Revdex.com Case Number [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 27, While we cannot share specific details in this public response, our Underwriting department called and spoke with Jessica Darke on September 29, 2017, to address her concernsIn addition, our Underwriting department sent a written response to Jessica on September 7, and also spoke with her on September 12, 2017, addressing the same concernsSincerely, Underwriting Department State Farm Insurance Companies C: [redacted] , [redacted]
March 28, Revdex.com Harrison Peoria, IL Re: Revdex.com Case Number [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated March 13, While we cannot share specific details in this public response, our underwriting department contacted the customer on March 12, 2018, to address his concerns, and we have reached a satisfactory resolutionSincerely, Fire Operations State Farm Insurance Companies
April 24, 2018 RevDex.com 8100 N University Peoria, IL 61615 Re: BBB Case Number: [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 19, 2018. While we cannot share specific details in this public response, our State Farm Payment... Plan Department contacted the complainant on April 24, 2018 to address her] concerns, and we have reached a satisfactory resolution. Sincerely, State Farm Payment Plan Department 888-311-7377 State Farm Mutual Automobile Insurance Co.
I am rejecting this response because: A response has still not been given as to why the original desk adjuster/claim owner, Keith Kennedy, never made any contact with policy holders [redacted] / [redacted] or with [redacted] ***For seven weeks straight beginning on May15, several messages were left by [redacted] and [redacted] to inquire about the claim process, requesting an additional hotel room, make requests for Spanish-speaking field adjuster, and later, requests for a change in mitigation company as there were several issues with Service MasterI was informed that desk adjusters/claim owners are to initiate contact and assist with and questions and requests that the policy holder may have MrKennedy never attempted to make any contactNot one phone call, letter, fax, e-mail, nothing, no contact of any kindThis lack of communication caused unnecessary stress, frustration, and suffering between the members of our household during what should have been a simple, straightforward processThere was so much confusion from the very beginning, being assigned two separate housing accommodation companies at the same time ( [redacted] and [redacted] ) to not having any mitigation work being done despite the fact that [redacted] charged for an extensive amount of work that never happenedWe have members in our household including one of the policy holders that sleep in a hospital bedThis behavior continued even after this Revdex.com complaint was filed when the current adjuster refused to call the phone number left on his voicemail for over a week Campos-Prado
I am rejecting this response because: According to this response, State Farm responded on the 16th To date, I have yet to receive any contact from them, other than this and a phone call telling me I would be receiving a response Having contacted State Farm at Marina Heights in Tempe Arizona and received no response, having contacted State Farm Headquarters in Bloomington and received no response, having emailed the CEO twice and received no response, and now having still received no response despite claims to the contrary, this complaint must remain active until such time as I have received a formal response that at the very least explains why I had to go to these lengths just to obtain some assurance that the problem had been rectified
Dear Sir or Madam, State Farm Bank® received your correspondence pertaining to MrJ [redacted] and his complaint regarding derogatory credit marks on his State Farm Vehicle loan due to missed paymentsWe understand Mr [redacted] ’s concern and we appreciate you contacting us State Farm Bank will be contacting Mr [redacted] directly regarding his concernsIf anything additional is needed, please contact State Farm Bank’s Service Recovery Team at (855) 306-The Service Recovery Team is available between 7:AM to 6:PM Central Time, Monday through Friday Sincerely, Bank Manager State Farm Bank
October 9, Revdex.com N University Peoria, IL Re: Revdex.com Case Number To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated October 3, While we cannot share specific details in this public response, our claim department responded to the complainant on October 9, 2017, to address her concerns, and we have reached a satisfactory resolutionSincerely, Fire Team Managed Claims Specialist Claims Department Phone: 844-458-State Farm Fire and Casualty Company
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to mePlease remove this complaint
Re: BBB Case Number [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated October 14, 2017. While we cannot share specific details in this public response, our Underwriting department contacted the complainant to address his inquiry... on October 23, 2017. Thank you again. Sincerely, [redacted] Underwriting Team Manager State Farm Insurance Companies
January 12, 2018 RevDex.com 112 Harrison Peoria, IL 61602 Re: Name of Complainant: [redacted] *** Case # 12603610 To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated January 9, 2018. While we cannot share specific details in this public response, a member of our Agency Department contacted the complainant on January 11, 2018, to address her concerns, and we have reached a satisfactory resolution. Sincerely,Agency Sales Administration State Farm Insurance Companies