I am rejecting this response because:I only received a phone call from the home mortgage department on my home refundWhich I got yesterday 11/1/(Only took days)I still do not believe I owe the difference on the MalibuOnce again not my fault that her office misquoted meI have no documentation from that State Farm office that I "signed" stating State Farm can change my policy rates at anytime without noticeIf State Farm could come up with that documentation with my signature on it stating I was told about this policyBecause I was not informed of this policy or I wouldn't of ever done business with State Farm. Once again no one called me about thisIf that's how State Farm gets clients is by scheming them into lower rates only to change your rates to a higher rate once you're a customer to get more money then I feel state farm should be put out of business and I've already have told multiple people to pull their policies from State Farm and so far I have gotten families to pull their policies because I do not want them to get schemed by Kara and her horrible sales tactics
January 25, Revdex.com Revdex.com Dispute Resolution Department N University StPeoria IL Re: Revdex.com Case Number *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 17, While we cannot share specific details in this public response, our underwriting department contacted the complainant via the US postal service on January 12, 2018, to address her concerns, and we have reached a satisfactory resolutionSincerely, Underwriting Department State Farm Insurance Companies *** *** *** ***
To Whom It May Concern: Thank you for the opportunity to reply to your additional correspondence dated 8/28/While we
cannot share specific details in this public response, our Underwriting Department mailed a response to the complainant on August 25, 2017; the letter should be received within this weekThe letter addresses his original concerns, and we have reached a satisfactory resolutionSincerely, Underwriting Department State Farm Insurance Companies
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated August 28, While we cannot share specific details in this public response, our Underwriting Department researched the concerns and will work with the complainant to reach a satisfactory resolution
Sincerely, Auto Underwriting Department Auto Underwriting Department State Farm Insurance Companies
January 25, Revdex.com Harrison Peoria, IL Re: Revdex.com Case Number: *** Complainant: *** *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 24, While we cannot share the specific details in this public
response, our Underwriting Department has reviewed this caseAdditionally, we have notified *** *** of our response via letterWe believe the action we have taken is appropriatePlease let us know if anything further is needed to close this inquirySincerely, Underwriting Services State Farm Insurance Companies
I am rejecting this response because:
State Farm says that someone reached out to me on October 9thI've received no email or message from State Farm relating to this issueIf someone called, they did not leave a message, so I'd have no way of knowing who it wasI received only one call
from someone asking if I wanted to renew my policy - I said no, and they ended the call
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 10, While we cannot share specific details in this public response, our claim department contacted the complainant on April 12, 2017, to address his concerns, and we will continue to work with the
complainant to reach a satisfactory resolutionSincerely, Claims Department Phone: 855-341-
Initial Business Response /* (1000, 5, 2016/09/26) */
September 21,
Revdex.com
*** ***
*** ** XXXXX
R
E
: Revdex.com Case Number XXXXXXXX
To Whom It May Concern:
Thank you for the opportunity to reply to your correspondence dated September 16, While
we cannot
share specific details in this public response, the Auto Underwriting contacted the customer on September 21, 2016, to address his concerns, and we have reached * satisfactory resolution
Sincerely,
Personal Lines Auto Underwriting
–
Operations Center Market Area
State Farm Mutual Insurance Company
Re: Revdex.com Case Number *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated October 20, While we cannot share specific details in this public response, our claim department contacted the complainant on October 20, to address his
concerns, and we have reached a satisfactory resolutionSincerely, State Farm Mutual Automobile Insurance Phone: ***
Re: Revdex.com Case Number *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated November 23, While we cannot share specific details in this public response, our Underwriting department sent the insured correspondence on December 05, to address his
concerns and we have reached a satisfactory resolutionSincerely, Underwriting Department State Farm Insurance Companies
Initial Business Response /* (1000, 5, 2016/09/30) */
***
September 29,
Revdex.com
Harrison
Peoria, IL
RE: Revdex.com-Case Number:***
To Whom It May Concern:
Thank you for the opportunity to reply
to your correspondence dated September 21,
While we cannot share specific details in this public response, our underwriting
has contacted the complainant on September 23, 2016, to address her concerns
Sincerely,
Auto Underwriting Department
State Farm Insurance Companies
Revdex.com N University Peoria, IL Re: Revdex.com Case Number *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated May 22, While we cannot share specific details in this public response, our underwriting department responded to
the customer and has addressed their concernsSincerely, Personal Lines Fire Underwriting State Farm Insurance Companies
I am rejecting this response because:
There has been no response other than state farm employees and agents all blaming each other even after admitting the agent made the mistake..I do not want to pay for there mistakes, nobody pays me when I make a mistake.Resolution means all parties have to meet somewhere in the middle.State farm has made it clear they will not budge, this is not the path to resolution, Why does the public have to pay for SF mistakes?Paying for mostakes is the buisiness every employee of SF chose for a living, not me
I am rejecting this response because: NOBODY CONTACTED ME ON FEBRUARY I CONTACTED STATE FARM FEBRUARY TO INFORM THEM MY CARD WAS CHARGED FOR INSURANCE COVERAGE ON A VEHICLE THAT WAS TOTALED MONTHS PRIOR AND DECLARED A TOTAL LOSS MONTHS PRIORI THEN CONTACTED THEM AGAIN FEBRUARY AND REQUESTING REFUNDS IN WRITING AS WELL AS VIA PHONE AFTER TWO ADDITIONAL WEEKS I CONTACTED THEM AGAIN REQUESTING A,REFUND VIA PHONE AND EMAIL AND STILL HAVE YET TO BE FULLY REIMBURSED DAYS LATER
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated May 8, While we cannot share specific details in this public response, our Total Loss Claims Department contacted the complainant on Monday, May 8, 2017, to address her concerns, and we will continue to
work with the complainant to reach a satisfactory resolutionSincerely, State Farm Insurance Companies Auto Total Loss Claims Department Phone: 1-855-231-State Farm Mutual Automobile Insurance Company
Re: Revdex.com Case Number *** Name of Complainant *** *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated November 16, Please note that we followwith Ms*** *** to obtain additional informationShe informed us that the
complaint was not against State Farm Insurance and indicated she would be contacting you regarding this matterSincerely, Agency/Sales Administration Shared Services State Farm Insurance Companies
PO Box 2320 Bloomington, IL 61702-2320 May 21, 2018 Revdex.com NUniversity St. Peoria, IL 61615 Re: Complaint Case: *** Complainant: *** *** *** Auto Policy Number(s): *** Dear Sir/ Madam: This is in
response to the inquiry regarding the above referenced insured’s State Farm Automobile policy. Thank you for the opportunity to reply to your correspondence dated May 16, While we cannot share specific details in this public response, our Underwriting Department contacted the complainant on May 10, to address his concerns, and we have reached a satisfactory resolution. Sincerely, Underwriting Department State Farm Mutual Automobile Insurance Company
September 29, 2017Revdex.com Harrison St Peoria, IL Re: Revdex.com Case ID To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 21, While we cannot share specific details in this public response, our underwriting department has provided a letter of explanation to the complainant to address her concernsSincerely, Underwriting Team Manager State Farm Mutual Automobile Insurance Company
I am rejecting this response because:I only received a phone call from the home mortgage department on my home refundWhich I got yesterday 11/1/(Only took days)I still do not believe I owe the difference on the MalibuOnce again not my fault that her office misquoted meI have no documentation from that State Farm office that I "signed" stating State Farm can change my policy rates at anytime without noticeIf State Farm could come up with that documentation with my signature on it stating I was told about this policyBecause I was not informed of this policy or I wouldn't of ever done business with State Farm. Once again no one called me about thisIf that's how State Farm gets clients is by scheming them into lower rates only to change your rates to a higher rate once you're a customer to get more money then I feel state farm should be put out of business and I've already have told multiple people to pull their policies from State Farm and so far I have gotten families to pull their policies because I do not want them to get schemed by Kara and her horrible sales tactics
January 25, Revdex.com Revdex.com Dispute Resolution Department N University StPeoria IL Re: Revdex.com Case Number *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 17, While we cannot share specific details in this public response, our underwriting department contacted the complainant via the US postal service on January 12, 2018, to address her concerns, and we have reached a satisfactory resolutionSincerely, Underwriting Department State Farm Insurance Companies *** *** *** ***
To Whom It May Concern: Thank you for the opportunity to reply to your additional correspondence dated 8/28/While we
cannot share specific details in this public response, our Underwriting Department mailed a response to the complainant on August 25, 2017; the letter should be received within this weekThe letter addresses his original concerns, and we have reached a satisfactory resolutionSincerely, Underwriting Department State Farm Insurance Companies
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated August 28, While we cannot share specific details in this public response, our Underwriting Department researched the concerns and will work with the complainant to reach a satisfactory resolution
Sincerely, Auto Underwriting Department Auto Underwriting Department State Farm Insurance Companies
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that ***s resolution is satisfactory to me
January 25, Revdex.com Harrison Peoria, IL Re: Revdex.com Case Number: *** Complainant: *** *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 24, While we cannot share the specific details in this public
response, our Underwriting Department has reviewed this caseAdditionally, we have notified *** *** of our response via letterWe believe the action we have taken is appropriatePlease let us know if anything further is needed to close this inquirySincerely, Underwriting Services State Farm Insurance Companies
I am rejecting this response because:
State Farm says that someone reached out to me on October 9thI've received no email or message from State Farm relating to this issueIf someone called, they did not leave a message, so I'd have no way of knowing who it wasI received only one call
from someone asking if I wanted to renew my policy - I said no, and they ended the call
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 10, While we cannot share specific details in this public response, our claim department contacted the complainant on April 12, 2017, to address his concerns, and we will continue to work with the
complainant to reach a satisfactory resolutionSincerely, Claims Department Phone: 855-341-
Initial Business Response /* (1000, 5, 2016/09/26) */
September 21,
Revdex.com
*** ***
*** ** XXXXX
R
E
: Revdex.com Case Number XXXXXXXX
To Whom It May Concern:
Thank you for the opportunity to reply to your correspondence dated September 16, While
we cannot
share specific details in this public response, the Auto Underwriting contacted the customer on September 21, 2016, to address his concerns, and we have reached * satisfactory resolution
Sincerely,
Personal Lines Auto Underwriting
–
Operations Center Market Area
State Farm Mutual Insurance Company
Re: Revdex.com Case Number *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated October 20, While we cannot share specific details in this public response, our claim department contacted the complainant on October 20, to address his
concerns, and we have reached a satisfactory resolutionSincerely, State Farm Mutual Automobile Insurance Phone: ***
Re: Revdex.com Case Number *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated November 23, While we cannot share specific details in this public response, our Underwriting department sent the insured correspondence on December 05, to address his
concerns and we have reached a satisfactory resolutionSincerely, Underwriting Department State Farm Insurance Companies
Initial Business Response /* (1000, 5, 2016/09/30) */
***
September 29,
Revdex.com
Harrison
Peoria, IL
RE: Revdex.com-Case Number:***
To Whom It May Concern:
Thank you for the opportunity to reply
to your correspondence dated September 21,
While we cannot share specific details in this public response, our underwriting
has contacted the complainant on September 23, 2016, to address her concerns
Sincerely,
Auto Underwriting Department
State Farm Insurance Companies
Revdex.com N University Peoria, IL Re: Revdex.com Case Number *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated May 22, While we cannot share specific details in this public response, our underwriting department responded to
the customer and has addressed their concernsSincerely, Personal Lines Fire Underwriting State Farm Insurance Companies
I am rejecting this response because:
There has been no response other than state farm employees and agents all blaming each other even after admitting the agent made the mistake..I do not want to pay for there mistakes, nobody pays me when I make a mistake.Resolution means all parties have to meet somewhere in the middle.State farm has made it clear they will not budge, this is not the path to resolution, Why does the public have to pay for SF mistakes?Paying for mostakes is the buisiness every employee of SF chose for a living, not me
I am rejecting this response because: NOBODY CONTACTED ME ON FEBRUARY I CONTACTED STATE FARM FEBRUARY TO INFORM THEM MY CARD WAS CHARGED FOR INSURANCE COVERAGE ON A VEHICLE THAT WAS TOTALED MONTHS PRIOR AND DECLARED A TOTAL LOSS MONTHS PRIORI THEN CONTACTED THEM AGAIN FEBRUARY AND REQUESTING REFUNDS IN WRITING AS WELL AS VIA PHONE AFTER TWO ADDITIONAL WEEKS I CONTACTED THEM AGAIN REQUESTING A,REFUND VIA PHONE AND EMAIL AND STILL HAVE YET TO BE FULLY REIMBURSED DAYS LATER
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated May 8, While we cannot share specific details in this public response, our Total Loss Claims Department contacted the complainant on Monday, May 8, 2017, to address her concerns, and we will continue to
work with the complainant to reach a satisfactory resolutionSincerely, State Farm Insurance Companies Auto Total Loss Claims Department Phone: 1-855-231-State Farm Mutual Automobile Insurance Company
I am rejecting this response because:
I have not received an email from State Farm to right the wrong they have done
Re: Revdex.com Case Number *** Name of Complainant *** *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated November 16, Please note that we followwith Ms*** *** to obtain additional informationShe informed us that the
complaint was not against State Farm Insurance and indicated she would be contacting you regarding this matterSincerely, Agency/Sales Administration Shared Services State Farm Insurance Companies
PO Box 2320 Bloomington, IL 61702-2320 May 21, 2018 Revdex.com NUniversity St. Peoria, IL 61615 Re: Complaint Case: *** Complainant: *** *** *** Auto Policy Number(s): *** Dear Sir/ Madam: This is in
response to the inquiry regarding the above referenced insured’s State Farm Automobile policy. Thank you for the opportunity to reply to your correspondence dated May 16, While we cannot share specific details in this public response, our Underwriting Department contacted the complainant on May 10, to address his concerns, and we have reached a satisfactory resolution. Sincerely, Underwriting Department State Farm Mutual Automobile Insurance Company
September 29, 2017Revdex.com Harrison St Peoria, IL Re: Revdex.com Case ID To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 21, While we cannot share specific details in this public response, our underwriting department has provided a letter of explanation to the complainant to address her concernsSincerely, Underwriting Team Manager State Farm Mutual Automobile Insurance Company