January 31, Revdex.com N University Peoria, IL Re: [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 25th, While we cannot share specific details in this public response, our SFPP Department] contacted the complainant on January 26th, to address MrMedina’s concerns, and we have reached a satisfactory resolutionSincerely, [redacted] SFPP ACCOUNT SPECIALISTDesk: [redacted] State Farm Insurance Companies P.OBox Bloomington, IL 61702-
September 18, Revdex.com Harrison Peoria, IL Re: Revdex.com Case Number To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 12, While we cannot share specific details in this public response, our SFPP department contacted the complainant on September 18, 2017, to address her concerns, and we have reached a satisfactory resolutionSincerely, State Farm Payment Plan SFPP Department State Farm Insurance Companies
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 6, While we cannot share specific details in this public response, our Auto Underwriting Department contacted the complainant on September 11, 2017, to address the concerns, and we have reached a satisfactory resolutionSincerely, Auto Underwriting State Farm Insurance Companies
(The consumer indicated he/she DID NOT accept the response from the business.) There was no contact on the stated dateI did not receive a phone call, voice mail, nor a letterTherefore, I am baffled as to how this matter has been resolvedI have looked online to see if a new document was submitted and it was notAdditionally, I contacted the company and the representative could not locate any recent coorespondence
January 19, 2018 RevDex.com 8100 N University Peoria, IL 61615 Re: BBB Case Number: [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 16, 2018. While we cannot share specific details in this public response, our Claim Leadership Department contacted the complainant on January 9, 2018 to address her concerns, and we have reached a satisfactory resolution. Sincerely, Property - Express [redacted] State Farm Mutual
May 3, Revdex.com Harrison Peoria, IL Re: Revdex.com Case Number [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 25, While we cannot share specific details in this public response, our underwriting department contacted the customer on May 2, 2018, to address her concerns, and we have reached a satisfactory resolutionSincerely, Fire Operations State Farm Insurance Companies
I am rejecting this response because: When the insurance was cancelled it was for both home and auto State Farm only corrected the auto retro check to March and not the home owners insurance
December 06, Dispute Resolution Department Case Manager/Dispute Resolution Revdex.com Complaint Department RE: Complaint Case # [redacted] Case Opened: 11/27/To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated November 28, While we cannot share specific details in this public response, our auto operations division contacted the complainant to address her concernsSincerely, Auto Operations State Farm Insurance Companies
September 26, 2017 RevDex.com 112 Harrison Peoria, IL 61602 Re: BBB Case Number 12383768 To Whom It May Concern:... Thank you for the opportunity to reply to your correspondence dated September 14, 2017. While we cannot share specific details in this public response, our underwriting department contacted the customer on September 25, 2017, to address his concerns, and we have reached a satisfactory resolution. Sincerely, Fire Operations State Farm Insurance Companies
December 6, 2017Revdex.com Dispute Resolution DepartmentN University StPeoria, IL 61615Re: Revdex.com Case Number: [redacted] To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated November 28, Whilewe cannot share specific details in this public response, the insured has been contacted andprovided our position on this matter.Sincerely, [redacted] ***Auto Underwriting Team ManagerState Farm Mutual Automobile Insurance Company
Dear Madam or Sir: Thank you for the opportunity to reply to your correspondence dated October 24, While we cannot share specific details in this public response, our under writing services department contacted the customer after receiving your correspondence to address his concerns and we will continue to work with the customer to reach a satisfactory resolutionSincerely,Underwriting Services DepartmentState Farm Insurance Companies
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated August 7, While we cannot share specific details in this public response, our claims department contacted the complainant on August 8, 2017, to address his concerns, and left a detailed message to call back and discuss the details of those concernsOur third party administrator for roadside service also attempted to contact MrMishler on August 9, and August 10, but were unable to reach himWe are awaiting his call back to discuss his experienceSincerely, Consolidated Claims Department (800) 736-
I am rejecting this response because:
This does nothing to address unfair and irrational business practices on the part of State Farm InsuranceThe concept that someone who files a claim, as you are supposed to when you have damage to your home from an external source, - but that claim has no value is a cause for dropping someoneThis seems patently unethical.In addition, by electing to go with non renewal vs ending coverage State Farm has prevented any consumer action protection group from being able to take action to protect consumers from their unfair practices
Revdex.com Case Number: To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated October 30, While we cannot share specific details in this public response, our underwriting department contacted the complainant on November 1, 2017, to address her concerns,
and we will continue to work with the complainant to reach a satisfactory resolutionSincerely, Underwriting Services Department State Farm Insurance Companies Copy: Melissa Manikas, Agent 52-
April 2, Revdex.com Harrison Peoria, IL Re: Revdex.com Case Number *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated March 27, While we cannot share specific details in this public response, our underwriting department
contacted the complainant on March 30, in writing, to address his concerns, and we have reached a satisfactory resolutionSincerely, Underwriting Services Underwriting Department Phone: 765-463-State Farm Insurance Companies CC: Agent 22-
May 11, Revdex.com Harrison Peoria, IL Re: Revdex.com Case Number: *** Complainant: *** *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated May 8, While we cannot share the specific details in this public response,
our Underwriting Department has reviewed this caseAdditionally, we have notified *** *** of our response via letterWe believe the action we have taken is appropriatePlease let us know if anything further is needed to close this inquirySincerely, Underwriting Services State Farm Insurance Companies
I am rejecting this response because:
I was not satisfied with the outcomeThey blamed me for their workers negligence and failed to accept coverageThis has been a very hectic matter and I have given them numerous times fo fix the problem, yet again they failed me
Re: State Farm Payment Plan Account Number: ***
Dear Mr***
I am writing in response to the concerns you shared with the Revdex.com
regarding the above referenced State Farm Payment Plan account numberWe have
attempted to contact you at the number you provided, but
have been unsuccessful
Should you wish to discuss your concerns, please contact me at the number listed below
so we may discuss this matter further
Thank you for choosing State Farm for your insurance needs
Sincerely,
*** ***
*** ***
***
State Farm Payment Plan Account Specialist
State Farm Mutual Automobile Insurance Company
________________________________________________________________________ Providing Insurance and Financial Services Home Office, Bloomington, IL May 31, Revdex.com Harrison Peoria, IL Re: *** *** Case # To Whom It May
Concern: Thank you for the opportunity to reply to your correspondence dated 05/17/While we cannot share specific details in this public response, a member of our Agency Department contacted the complainant on 05/30/to address his concerns, and we have reached a satisfactory resolutionSincerely, Agency Sales Administration Shared Services State Farm Insurance Companies Corporate Headquarters
Revdex.comAttn: Revdex.com Dispute Resolution DepartmentNUniversity Street Peoria, IL 61615Revdex.com Case Number: ***To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated March 1, 2018.While we cannot share specific details in this public response, our underwritingdepartment contacted the complainant on March 6, 2018, to address her concerns, andwe have reached a satisfactory resolution.Sincerely,Underwriting DepartmentState Farm Insurance Companies
January 31, Revdex.com N University Peoria, IL Re: [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 25th, While we cannot share specific details in this public response, our SFPP Department] contacted the complainant on January 26th, to address MrMedina’s concerns, and we have reached a satisfactory resolutionSincerely, [redacted] SFPP ACCOUNT SPECIALISTDesk: [redacted] State Farm Insurance Companies P.OBox Bloomington, IL 61702-
September 18, Revdex.com Harrison Peoria, IL Re: Revdex.com Case Number To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 12, While we cannot share specific details in this public response, our SFPP department contacted the complainant on September 18, 2017, to address her concerns, and we have reached a satisfactory resolutionSincerely, State Farm Payment Plan SFPP Department State Farm Insurance Companies
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 6, While we cannot share specific details in this public response, our Auto Underwriting Department contacted the complainant on September 11, 2017, to address the concerns, and we have reached a satisfactory resolutionSincerely, Auto Underwriting State Farm Insurance Companies
(The consumer indicated he/she DID NOT accept the response from the business.) There was no contact on the stated dateI did not receive a phone call, voice mail, nor a letterTherefore, I am baffled as to how this matter has been resolvedI have looked online to see if a new document was submitted and it was notAdditionally, I contacted the company and the representative could not locate any recent coorespondence
January 19, 2018 RevDex.com 8100 N University Peoria, IL 61615 Re: BBB Case Number: [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 16, 2018. While we cannot share specific details in this public response, our Claim Leadership Department contacted the complainant on January 9, 2018 to address her concerns, and we have reached a satisfactory resolution. Sincerely, Property - Express [redacted] State Farm Mutual
May 3, Revdex.com Harrison Peoria, IL Re: Revdex.com Case Number [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 25, While we cannot share specific details in this public response, our underwriting department contacted the customer on May 2, 2018, to address her concerns, and we have reached a satisfactory resolutionSincerely, Fire Operations State Farm Insurance Companies
I am rejecting this response because: When the insurance was cancelled it was for both home and auto State Farm only corrected the auto retro check to March and not the home owners insurance
December 06, Dispute Resolution Department Case Manager/Dispute Resolution Revdex.com Complaint Department RE: Complaint Case # [redacted] Case Opened: 11/27/To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated November 28, While we cannot share specific details in this public response, our auto operations division contacted the complainant to address her concernsSincerely, Auto Operations State Farm Insurance Companies
September 26, 2017 RevDex.com 112 Harrison Peoria, IL 61602 Re: BBB Case Number 12383768 To Whom It May Concern:... Thank you for the opportunity to reply to your correspondence dated September 14, 2017. While we cannot share specific details in this public response, our underwriting department contacted the customer on September 25, 2017, to address his concerns, and we have reached a satisfactory resolution. Sincerely, Fire Operations State Farm Insurance Companies
December 6, 2017Revdex.com Dispute Resolution DepartmentN University StPeoria, IL 61615Re: Revdex.com Case Number: [redacted] To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated November 28, Whilewe cannot share specific details in this public response, the insured has been contacted andprovided our position on this matter.Sincerely, [redacted] ***Auto Underwriting Team ManagerState Farm Mutual Automobile Insurance Company
Dear Madam or Sir: Thank you for the opportunity to reply to your correspondence dated October 24, While we cannot share specific details in this public response, our under writing services department contacted the customer after receiving your correspondence to address his concerns and we will continue to work with the customer to reach a satisfactory resolutionSincerely,Underwriting Services DepartmentState Farm Insurance Companies
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated August 7, While we cannot share specific details in this public response, our claims department contacted the complainant on August 8, 2017, to address his concerns, and left a detailed message to call back and discuss the details of those concernsOur third party administrator for roadside service also attempted to contact MrMishler on August 9, and August 10, but were unable to reach himWe are awaiting his call back to discuss his experienceSincerely, Consolidated Claims Department (800) 736-
I am rejecting this response because:
This does nothing to address unfair and irrational business practices on the part of State Farm InsuranceThe concept that someone who files a claim, as you are supposed to when you have damage to your home from an external source, - but that claim has no value is a cause for dropping someoneThis seems patently unethical.In addition, by electing to go with non renewal vs ending coverage State Farm has prevented any consumer action protection group from being able to take action to protect consumers from their unfair practices
Revdex.com Case Number: To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated October 30, While we cannot share specific details in this public response, our underwriting department contacted the complainant on November 1, 2017, to address her concerns,
and we will continue to work with the complainant to reach a satisfactory resolutionSincerely, Underwriting Services Department State Farm Insurance Companies Copy: Melissa Manikas, Agent 52-
April 2, Revdex.com Harrison Peoria, IL Re: Revdex.com Case Number *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated March 27, While we cannot share specific details in this public response, our underwriting department
contacted the complainant on March 30, in writing, to address his concerns, and we have reached a satisfactory resolutionSincerely, Underwriting Services Underwriting Department Phone: 765-463-State Farm Insurance Companies CC: Agent 22-
May 11, Revdex.com Harrison Peoria, IL Re: Revdex.com Case Number: *** Complainant: *** *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated May 8, While we cannot share the specific details in this public response,
our Underwriting Department has reviewed this caseAdditionally, we have notified *** *** of our response via letterWe believe the action we have taken is appropriatePlease let us know if anything further is needed to close this inquirySincerely, Underwriting Services State Farm Insurance Companies
I am rejecting this response because:
I was not satisfied with the outcomeThey blamed me for their workers negligence and failed to accept coverageThis has been a very hectic matter and I have given them numerous times fo fix the problem, yet again they failed me
Re: State Farm Payment Plan Account Number: ***
Dear Mr***
I am writing in response to the concerns you shared with the Revdex.com
regarding the above referenced State Farm Payment Plan account numberWe have
attempted to contact you at the number you provided, but
have been unsuccessful
Should you wish to discuss your concerns, please contact me at the number listed below
so we may discuss this matter further
Thank you for choosing State Farm for your insurance needs
Sincerely,
*** ***
*** ***
***
State Farm Payment Plan Account Specialist
State Farm Mutual Automobile Insurance Company
________________________________________________________________________ Providing Insurance and Financial Services Home Office, Bloomington, IL May 31, Revdex.com Harrison Peoria, IL Re: *** *** Case # To Whom It May
Concern: Thank you for the opportunity to reply to your correspondence dated 05/17/While we cannot share specific details in this public response, a member of our Agency Department contacted the complainant on 05/30/to address his concerns, and we have reached a satisfactory resolutionSincerely, Agency Sales Administration Shared Services State Farm Insurance Companies Corporate Headquarters
Revdex.comAttn: Revdex.com Dispute Resolution DepartmentNUniversity Street Peoria, IL 61615Revdex.com Case Number: ***To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated March 1, 2018.While we cannot share specific details in this public response, our underwritingdepartment contacted the complainant on March 6, 2018, to address her concerns, andwe have reached a satisfactory resolution.Sincerely,Underwriting DepartmentState Farm Insurance Companies