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Norcross Body Shop Reviews (943)

October 2, 2017 Revdex.com [redacted]
[redacted] Re: Revdex.com Case Number [redacted]
 To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 27, 2017. While we cannot share specific details in this public response, our Underwriting department called and spoke with Jessica Darke on September 29, 2017, to address her concerns. In addition, our Underwriting department sent a written response to Jessica on September 7, 2017 and also spoke with her on September 12, 2017, addressing the same concerns. Sincerely, Underwriting Department State Farm Insurance Companies  C: [redacted], [redacted]

Re: Revdex.com Case Number [redacted]To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated November 15, 2017.  The customer originally filed a complaint with your office on November 13, 2017. While we cannot share specific details in this public response, our...

Underwriting Department responded to the customer by phone on November 21, 2017 to address her concerns.  We have provided the customer with the details involving her account.Sincerely, Underwriting DepartmentState Farm Insurance Companies

Re: Revdex.com Case Number: [redacted] To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated October 27, 2017. While we cannot share specific details in this public response, our Underwriting Department researched the concern and created a written response to our named...

insured. Sincerely, Auto Underwriting Department Auto Underwriting Department State Farm Insurance Companies

September 29, 2017 Revdex.com 112 Harrison Peoria, IL 61602 Re: Revdex.com Case Number 12398747  To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 27, 2017. While we cannot share specific details in this public response, our SFPP...

department contacted the complainant on September 29, 2017, to address her concerns, and we have reached a satisfactory resolution. Sincerely, State Farm Payment Plan SFPP Department State Farm Insurance Companies

I am rejecting this response because:
Agent Scott Rivers is still playing the tag game... He has left a message for me and stated that he will not be in the office until said date. The why did he call and not wait until he would be in thee office?Scott Rivers is still acting like I don't have a refund due....

Initial Business Response /* (1000, 5, 2015/12/01) */
Re: Revdex.com Case Number # XXXXXXXX
Name of Complainant: [redacted]
To Whom It May Concern:
Thank you for the opportunity to reply to your correspondence dated November
12th, 2015. While we cannot share specific details in this public...

response, a
member of our Agency Department sent a response to the complainant on
November 30th, 2015 with a satisfactory explanation.
Sincerely,
Agency/Sales Administration Shared Services
State Farm Insurance Companies

May 17, 2018Revdex.com8100 N UniversityPeoria, IL 61615Re: Revdex.com Case Number: [redacted]To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated May 4, 2018. While wecannot share specific details in this public response, our Claims Department contacted...

thecomplainant on May 8, 2018, to address his concerns, and we have reached a satisfactoryresolution.Sincerely,Fire Weather and Catastrophe Claims844-458-4300State Farm Fire and Casualty Company

To Whom It May Concern:
Thank you for the opportunity to reply to your correspondence dated October 17, 2016. While
we cannot share specific details in this public response, our underwriting department contacted
the customer on October 14, 2016 to address her concerns, and we have reached a...

resolution.
Sincerely,
Fire Operations
State Farm Insurance Companies
([redacted] Response.pdf)

Uploaded response

September 21, 2017 Revdex.com [redacted]
[redacted] Re: Revdex.com Case Number [redacted]  To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 14, 2017. While we cannot share specific details in this public response, our...

Underwriting department sent a written response to the customer on September 7, 2017 and also spoke with the customer on September 12, 2017, in an effort to address her concerns. Sincerely, Underwriting Department State Farm Insurance Companies C: Noreen Lawlor, 03-1231

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12247351, and find that this resolution is satisfactory to me.

January 11, 2017 State Farm Insurance One State Farm Plaza Bloomington IL 61710-0001 Revdex.com 112 Harrison Street Peoria, IL 61602 Revdex.com Case Number: 11922419 To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 6, 2017. While we cannot...

share specific details in this public response, our underwriting department contacted the complainant on January 11, 2017 to address his concerns, and we have reached a satisfactory resolution. Sincerely, Underwriting Department State Farm Insurance Companies Copy: Agent [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this  resolution is satisfactory to me.

I am rejecting this response because:this is unacceptable

State Farm Insurance May 31, 2018 PO Box 2320 Bloomington IL 617102 Revdex.com 8100 N University Peoria, IL 61615 Re: Revdex.com ID number [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated May 14, 2018....

While we cannot share specific details in this public response, our underwriting department contacted the customer by phone and resolved her issues. Sincerely, State Farm Automobile Insurance Company Underwriting Department

Revdex.com8100 N University St.Peoria, IL 61615Re: Revdex.com Case Number: [redacted]To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated May 16, 2018.While we cannot share specific details in this public response, our Business Lines Fireunderwriting...

department contacted the complainant on May, 22, 2018, to address herconcerns, and we will continue to work with the complainant to reach a satisfactoryresolution.Sincerely,Business LinesUnderwriting DepartmentState Farm Insurance Companies

May 3, 2017 Revdex.com 112 Harrison Peoria, IL 61602 Re: Revdex.com Case Number [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 25, 2017. While we cannot share specific details in this public response, our underwriting department...

contacted the complainant on April 13, 2017, to address their concerns, and we will continue to work with the complainant to reach a satisfactory resolution. Sincerely, Underwriting department State Farm Insurance Companies

I am rejecting this response because:
 No resolution was made

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is less than satisfactory but I'll accept.

September 19, 2017 Revdex.com 112 Harrison Peoria, IL 61602 Re: Revdex.com Case Number 12374989  To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 12, 2017. While we cannot share specific details in this public response, our SFPP...

department contacted the complainant on September 18, 2017 and September 19, 2017, to address her concerns, and we will continue to work with the complainant to reach a satisfactory resolution. Sincerely, State Farm Payment Plan SFPP Department State Farm Insurance Companies

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