September 20, 2017 Revdex.com [redacted]
[redacted] Re: Revdex.com Case Number [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 18, 2017. While we cannot share specific details in this public response, our SFPP...
department contacted the complainant on September 15, 2017, to address his concerns, and we have reached a satisfactory resolution. Sincerely, State Farm Payment Plan SFPP DepartmentState Farm Insurance Companies
February 22, 2018 State Farm InsuranceExecutive Customer Service P.O. Box 2320 Bloomington, IL 61702Revdex.com8100 N. University StreetPeoria, IL 61615Revdex.com Case Number: [redacted]To Whom It May Concern:Thank you for the opportunity to reply to your updated correspondence dated February19, 2018. While we cannot share specific details in this public response, our underwritingdepartment contacted the complainant on February 22, 2018, to address his concerns,and we have reached a satisfactory resolution.Sincerely,Underwriting Services518-884-5934State Farm InsuranceCopy: Agent Chong 3681/AE2
March 22, 2018 Revdex.com 8100 N. University Peoria, IL 61602 Re: [redacted] Case # [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated 3/12/18. While we cannot share specific details in this public response, a member of our Agency...
Department contacted the complainant on 3/13/18, to address her concerns, and we have reached a satisfactory resolution. Sincerely, Agency Sales Administration State Farm Insurance Companies
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated March 20, 2017. While we cannot share specific details in this public response, our underwriting department contacted the customer on March 17, 2017 to address his concerns and fully explained the reason for...
the rate difference. Sincerely, Underwriting Department State Farm Insurance Companies
March 30, 2018 Revdex.com Revdex.com Dispute Resolution Department 8100 N University St. Peoria, IL 61615 Re: Complaint # [redacted] - [redacted] Dear Sir or Madam, State Farm Bank® received your correspondence pertaining to Mr. [redacted] and his complaint regarding his savings account....
We understand Mr. [redacted]’s concern and we appreciate you contacting us. State Farm Bank will be contacting Mr. [redacted] directly regarding his concerns. If anything additional is needed, please contact State Farm Bank’s Service Recovery Team at (855) 306-4019. The Service Recovery Team is available between 7:30 AM to 6:00 PM Central Time, Monday through Friday. Sincerely, Bank Manager State Farm Bank
Dear Sir or Madam,
State Farm Bank® received your correspondence pertaining to Mr. J[redacted] and his complaint
regarding derogatory credit marks on his State Farm Vehicle loan due to missed payments. We
understand Mr. [redacted]’s concern and we appreciate you contacting us.
State Farm Bank...
will be contacting Mr. [redacted] directly regarding his concerns. If anything additional
is needed, please contact State Farm Bank’s Service Recovery Team at (855) 306-4019. The Service
Recovery Team is available between 7:30 AM to 6:00 PM Central Time, Monday through Friday.
Sincerely,
Bank Manager
State Farm Bank
February 27, 2018Revdex.com8100 N University St. Peoria, IL 61615Re: Revdex.com Case Number: [redacted]To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated February14, 2018. Whilewe cannot share specific details in this public response, our SFPP...
Department contacted thecomplainant on February 16, 2018, to address her concerns, and we have reached a satisfactoryresolution.Sincerely,[redacted]SFPP ACCOUNT SPECIALISTDesk: 1-[redacted]
February 6, 2018Revdex.com8100 N UniversityPeoria, IL 61615Re: Case ID [redacted] – [redacted]Dear Sir or Madam,State Farm Bank® received your correspondence pertaining to Mr. [redacted] and his complaintregarding our collection efforts. We understand Mr. [redacted]s concern and we...
appreciate youcontacting us.State Farm Bank will be contacting Mr. [redacted] directly regarding his concerns. If anything additionalis needed, please contact State Farm Bank’s Service Recovery Team at (855) 306-4019. The ServiceRecovery Team is available between 7:30 AM to 6:00 PM Central Time, Monday through Friday.Sincerely,Bank ManagerState Farm Bank
December 11, 2017Revdex.com8100 N UniversityPeoria, IL 61615RE: Revdex.com Case Number [redacted]To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated November 22, 2017. While we cannot share specific details in this public response, our underwriting...
department contacted the complainant on December 4, 2017 to address her concerns, and we have reached a satisfactory resolution. Sincerely,Personal Lines UnderwritingState Farm Insurance Companies
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated June 06, 2017. While we cannot share specific details in this public response, our Underwriting Department contacted the customer on June 08, 2017 to address his concerns, and we have reached a satisfactory...
resolution. Sincerely, Underwriting Department State Farm Insurance Companies
February 19, 2018Revdex.com8100 N. UniversityPeoria, IL 61615Revdex.com Case Number: [redacted]To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated February 13, 2018. Whilewe cannot share specific details in this public response, our underwriting department...
contactedthe complainant on February 15, 2018 to address his concerns.Sincerely,Underwriting ServicesState Farm Insurance Companiescc: Jeremy [redacted], 11-2833
I am rejecting this response because:someone from State Farm called to let me know that their subcontractors that took the call had messed up and that someone from that office would be contacting me with their apology and refund. Later that day their subcontractor did contact me to let me know that they were sorry for the inconvenience that I had received but that it was State Farm’s policy’s that they were following. It has been a game of he said she said pointing blame at the other companies yet no one is taking responsibility for the mess up. I have however received apologies from both companies about the inconvenience I had received and a promise of a refund but so far all I’ve got is phone calls with finger pointing at the other company with no action.
I am rejecting this response because:
We reached no understanding or agreement. They did call and I did speak with them. Thats all . No offer was made. I stand behind my original statement. The only solution to this , AT THIS TIME, is for them to send the correct amount of money due me. An apology would be nice but not necessary. I did tell them I had only one other contact to make after the Revdex.com and then if I could not get a solution to my satisfaction that I would be out of options and all matters would have to stand as they are., I did not retract any statements made about this concern.
To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated July 7, 2017. While we cannot share specific details in this public response, our SFPP department contacted the complainant on July 6, 2017, to address her concerns, and we have reached a...
January 31, 2018 Revdex.com 8100 N University Peoria, IL 61615 Re: Revdex.com Case Number: [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 22, 2018. While we cannot share specific details in this public response, our SFPP...
Department attempted to contact the complainant on January 29, 2018 and January 30, 2018 to address his concerns, and were unsuccessful. Our position is firm, but we will review and consider any new information if presented. Sincerely, State Farm Insurance State Farm Payment Plan [redacted]
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 24, 2017. While we cannot share specific details in this public response, our underwriting department attempted to contact the [redacted] on April 24, 2017 and April 25, 2017 to address her...
concerns. Although we were unable to reach her, the concerns outlined in her letter have been resolved and she has been advised under separate cover.Sincerely, Fire Operations State Farm Insurance Companies
I am rejecting this response because: State farm never contacted me on August 2, 2017. Further more I never got the promised refund as per [redacted] who I last spoke to last week as per your previous records. Another misinformation by statefarm.
I am rejecting this response because:The insurance company body shop has a hold of my car since Tuesday 10/31/2017. They stated that they are in the process of completing the repair & will cotact me one is completed.
I am rejecting this response because:
I will not accept this until they resolve the issue.[redacted] General resolved same problem in one day.
September 20, 2017 Revdex.com [redacted]
[redacted] Re: Revdex.com Case Number [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 18, 2017. While we cannot share specific details in this public response, our SFPP...
department contacted the complainant on September 15, 2017, to address his concerns, and we have reached a satisfactory resolution. Sincerely, State Farm Payment Plan SFPP DepartmentState Farm Insurance Companies
February 22, 2018 State Farm InsuranceExecutive Customer Service P.O. Box 2320 Bloomington, IL 61702Revdex.com8100 N. University StreetPeoria, IL 61615Revdex.com Case Number: [redacted]To Whom It May Concern:Thank you for the opportunity to reply to your updated correspondence dated February19, 2018. While we cannot share specific details in this public response, our underwritingdepartment contacted the complainant on February 22, 2018, to address his concerns,and we have reached a satisfactory resolution.Sincerely,Underwriting Services518-884-5934State Farm InsuranceCopy: Agent Chong 3681/AE2
March 22, 2018 Revdex.com 8100 N. University Peoria, IL 61602 Re: [redacted] Case # [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated 3/12/18. While we cannot share specific details in this public response, a member of our Agency...
Department contacted the complainant on 3/13/18, to address her concerns, and we have reached a satisfactory resolution. Sincerely, Agency Sales Administration State Farm Insurance Companies
I am rejecting this response because:
I have not, repeat, have not been contacted by anyone from State Farm as to a resolution. [redacted]
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated March 20, 2017. While we cannot share specific details in this public response, our underwriting department contacted the customer on March 17, 2017 to address his concerns and fully explained the reason for...
the rate difference. Sincerely, Underwriting Department State Farm Insurance Companies
March 30, 2018 Revdex.com Revdex.com Dispute Resolution Department 8100 N University St. Peoria, IL 61615 Re: Complaint # [redacted] - [redacted] Dear Sir or Madam, State Farm Bank® received your correspondence pertaining to Mr. [redacted] and his complaint regarding his savings account....
We understand Mr. [redacted]’s concern and we appreciate you contacting us. State Farm Bank will be contacting Mr. [redacted] directly regarding his concerns. If anything additional is needed, please contact State Farm Bank’s Service Recovery Team at (855) 306-4019. The Service Recovery Team is available between 7:30 AM to 6:00 PM Central Time, Monday through Friday. Sincerely, Bank Manager State Farm Bank
Dear Sir or Madam,
State Farm Bank® received your correspondence pertaining to Mr. J[redacted] and his complaint
regarding derogatory credit marks on his State Farm Vehicle loan due to missed payments. We
understand Mr. [redacted]’s concern and we appreciate you contacting us.
State Farm Bank...
will be contacting Mr. [redacted] directly regarding his concerns. If anything additional
is needed, please contact State Farm Bank’s Service Recovery Team at (855) 306-4019. The Service
Recovery Team is available between 7:30 AM to 6:00 PM Central Time, Monday through Friday.
Sincerely,
Bank Manager
State Farm Bank
February 27, 2018Revdex.com8100 N University St. Peoria, IL 61615Re: Revdex.com Case Number: [redacted]To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated February14, 2018. Whilewe cannot share specific details in this public response, our SFPP...
Department contacted thecomplainant on February 16, 2018, to address her concerns, and we have reached a satisfactoryresolution.Sincerely,[redacted]SFPP ACCOUNT SPECIALISTDesk: 1-[redacted]
February 6, 2018Revdex.com8100 N UniversityPeoria, IL 61615Re: Case ID [redacted] – [redacted]Dear Sir or Madam,State Farm Bank® received your correspondence pertaining to Mr. [redacted] and his complaintregarding our collection efforts. We understand Mr. [redacted]s concern and we...
appreciate youcontacting us.State Farm Bank will be contacting Mr. [redacted] directly regarding his concerns. If anything additionalis needed, please contact State Farm Bank’s Service Recovery Team at (855) 306-4019. The ServiceRecovery Team is available between 7:30 AM to 6:00 PM Central Time, Monday through Friday.Sincerely,Bank ManagerState Farm Bank
December 11, 2017Revdex.com8100 N UniversityPeoria, IL 61615RE: Revdex.com Case Number [redacted]To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated November 22, 2017. While we cannot share specific details in this public response, our underwriting...
department contacted the complainant on December 4, 2017 to address her concerns, and we have reached a satisfactory resolution. Sincerely,Personal Lines UnderwritingState Farm Insurance Companies
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated June 06, 2017. While we cannot share specific details in this public response, our Underwriting Department contacted the customer on June 08, 2017 to address his concerns, and we have reached a satisfactory...
resolution. Sincerely, Underwriting Department State Farm Insurance Companies
February 19, 2018Revdex.com8100 N. UniversityPeoria, IL 61615Revdex.com Case Number: [redacted]To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated February 13, 2018. Whilewe cannot share specific details in this public response, our underwriting department...
contactedthe complainant on February 15, 2018 to address his concerns.Sincerely,Underwriting ServicesState Farm Insurance Companiescc: Jeremy [redacted], 11-2833
I am rejecting this response because:someone from State Farm called to let me know that their subcontractors that took the call had messed up and that someone from that office would be contacting me with their apology and refund. Later that day their subcontractor did contact me to let me know that they were sorry for the inconvenience that I had received but that it was State Farm’s policy’s that they were following. It has been a game of he said she said pointing blame at the other companies yet no one is taking responsibility for the mess up. I have however received apologies from both companies about the inconvenience I had received and a promise of a refund but so far all I’ve got is phone calls with finger pointing at the other company with no action.
I am rejecting this response because:
We reached no understanding or agreement. They did call and I did speak with them. Thats all . No offer was made. I stand behind my original statement. The only solution to this , AT THIS TIME, is for them to send the correct amount of money due me. An apology would be nice but not necessary. I did tell them I had only one other contact to make after the Revdex.com and then if I could not get a solution to my satisfaction that I would be out of options and all matters would have to stand as they are., I did not retract any statements made about this concern.
To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated July 7, 2017. While we cannot share specific details in this public response, our SFPP department contacted the complainant on July 6, 2017, to address her concerns, and we have reached a...
satisfactory.Sincerely,State Farm Payment PlanSFPP DepartmentState Farm Insurance Companies
January 31, 2018 Revdex.com 8100 N University Peoria, IL 61615 Re: Revdex.com Case Number: [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 22, 2018. While we cannot share specific details in this public response, our SFPP...
Department attempted to contact the complainant on January 29, 2018 and January 30, 2018 to address his concerns, and were unsuccessful. Our position is firm, but we will review and consider any new information if presented. Sincerely, State Farm Insurance State Farm Payment Plan [redacted]
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 24, 2017. While we cannot share specific details in this public response, our underwriting department attempted to contact the [redacted] on April 24, 2017 and April 25, 2017 to address her...
concerns. Although we were unable to reach her, the concerns outlined in her letter have been resolved and she has been advised under separate cover.Sincerely, Fire Operations State Farm Insurance Companies
I am rejecting this response because: State farm never contacted me on August 2, 2017. Further more I never got the promised refund as per [redacted] who I last spoke to last week as per your previous records. Another misinformation by statefarm.
I am rejecting this response because:The insurance company body shop has a hold of my car since Tuesday 10/31/2017. They stated that they are in the process of completing the repair & will cotact me one is completed.