January 17, 2018 Revdex.com 112 Harrison Peoria, IL 61602 RE: Revdex.com-Case Number: [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 16, 2018. While we cannot share specific details in this public response, our Underwriting...
Department responded to the customer concerns on January 15, 2018. We will continue to work with the complainant to reach a satisfactory resolution. Sincerely, Auto Underwriting Department State Farm Insurance Companies
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I did hear back from the State Farm agency about 2 weeks ago, but I still did not receive my refund. [redacted]
January 12, 2018 Revdex.com 112 Harrison Peoria, IL 61602 Re: Name of Complainant: [redacted] Case # 12603610 To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated January 9, 2018. While we cannot share specific details in this public response, a member of our Agency Department contacted the complainant on January 11, 2018, to address her concerns, and we have reached a satisfactory resolution. Sincerely,Agency Sales Administration State Farm Insurance Companies
Initial Business Response /* (1000, 5, 2015/07/27) */
July 27, 2015
Revdex.com
[redacted]
Peoria, IL 61602
Re: Revdex.com Case Number: XXXXXXXX
To Whom It May Concern:
Thank you for the opportunity...
to reply to your correspondence dated July 13, 2015.
While we cannot share specific details in this public response, our claims department has been in contact with the complainant and their attorney to explain our claim handling procedures. We will work with the complainant and/or their attorney to reach a satisfactory resolution.
If you have any questions please call Complaint Resolution Specialist [redacted] at XXX-XXX-XXXX
Sincerely,
Complaint Resolution Management
February 2, 2018 Revdex.com 112 Harrison Peoria, IL 61602 Re: Revdex.com Case Number 1[redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 26, 2018. While we cannot share specific details in this public response, our underwriting department...
contacted the complainant on January 31, 2018, to address the concerns, and we will continue to work with the complainant to reach a satisfactory resolution. Sincerely, Underwriting Services State Farm Insurance Companies
December 5, 2017Revdex.com8100 N University StreetPeoria, IL 61615Re: Revdex.com Case Number 12528343To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated November 29, 2017. Whilewe cannot share specific details in this public response, our underwriting...
department attemptedto reach the insured by phone on December 4, 2017 and December 5, 2017 to address herconcerns, however we were unsuccessful in our attempts. We will continue to work with thecustomer to reach a satisfactory resolution.Sincerely,Underwriting DepartmentState Farm Insurance Companies
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated August 24, 2017. While we cannot share specific details in this public response, our underwriting department contacted the complainant on August 24, 2017, to address his concerns. Sincerely, Auto Underwriting...
April 12, 2017 Revdex.com 8100 N University Peoria, IL 61615 Re: Revdex.com Case Number [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 7, 2017. While we cannot share specific details in this public response, our underwriting department...
responded to the customer on April 12, 2017, to address the concerns, and we have reached a satisfactory resolution. Sincerely, Personal Lines Fire Underwriting State Farm Insurance Companies
April 24, 2018 Dispute Resolution Department Case Manager/Dispute Resolution Revdex.com Complaint Department RE: Complaint Case # [redacted] Case Opened: 04/17/2018 To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 20, 2018. While we cannot share specific...
details in this public response, our auto operations division contacted the complainant to address her concerns. Sincerely, Auto Operations State Farm Insurance Companies
Revdex.com 8100 N University Peoria, IL 61615 Re: Revdex.com Case Number: To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated March 15, 2018. While we cannot share specific details in this public response, our Agency Leadership contacted the complainant...
on March 9, 2018 to address his concerns, and will continue to work with the complainant to reach a satisfactory resolution. Sincerely, State Farm Payment Plan (888)311-7377 State Farm Insurance
Dear Sir or Madam, State Farm Bank® received your correspondence pertaining to Carol [redacted] / Jeremiah [redacted] complaint regarding a vehicle loan account. We understand Mrs. [redacted] and we appreciate you contacting us. On 4/24/2018 we received the initial complaint for Mrs. [redacted] and a...
response was created and sent on 5/17/2018. We were unable to access the complaint through the portal and decided to send a letter via regular mail. The letter was sent to: Revdex.com Dispute Resolution Department, 8100 N University St. Peoria IL 61615. We received a second notice on 5/16/2018 regarding Mrs. Nugent’s complaint. State Farm Bank has contacted Mrs. Carol [redacted] directly regarding her concerns. If anything additional is needed, please contact State Farm Bank’s Service Recovery Team at (855) 306-4019. The Service Recovery Team is available between 8:00 AM to 6:15 PM Central Time, Monday through Friday. Sincerely, Bank Manager State Farm Bank
January 29, 2018 Revdex.com 112 Harrison Peoria, IL 61602 RE: Revdex.com-Case Number: [redacted] To Whom It May Concern: We appreciate the opportunity to reply to your follow-up correspondence dated January 23, 2018. As previously indicated, we cannot share specific details in this public response. However, we have reached out to the complainant via phone and mail to verify that a response to the concerns raised has been received. Sincerely,Auto Underwriting Department State Farm Insurance Companies
May 3, 2018 Revdex.com 112 Harrison Peoria, IL 61602 Re: Revdex.com Case Number [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 25, 2018. While we cannot share specific details in this public response, our underwriting department...
contacted the customer on May 2, 2018, to address her concerns, and we have reached a satisfactory resolution. Sincerely, Fire Operations State Farm Insurance Companies
April 19, 2017 Revdex.com 112 Harrison Peoria, IL 61602 Re: Revdex.com Case Number 12098465 To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 12, 2017. While we cannot share specific details in this public response, our SFPP department contacted...
the complainant on April 17, 2017 and April 19, 2017, to address her concerns, and we have reached a satisfactory resolution. Sincerely, State Farm Payment Plan SFPP department State Farm Insurance Companies
Re: Revdex.com Case Number [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated October 14, 2017. While we cannot share specific details in this public response, our Underwriting department contacted the complainant to address his inquiry...
on October 23, 2017. Thank you again. Sincerely, [redacted] Underwriting Team Manager State Farm Insurance Companies
April 27, 2018 Revdex.com Heart of Illinois Revdex.com 8100 N University Peoria, IL 61615 RE: Revdex.com Case Number #[redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 24, 2018. While we cannot share specific details in this public response, our...
underwriting department contacted the North Carolina Department of Insurance who already has an outstanding inquiry on this customer on April 25, 2018 to address his concerns, and we have reached a satisfactory resolution. Sincerely, Tina Munchmeyer, CPCU, CLU State Farm Mutual Automobile Insurance Company
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated August 1, 2017. While we cannot share specific details in this public response, our SFPP department contacted the complainant on August 4 and August 8, 2017, to address his concerns, and we will continue to...
work with the complainant to reach a satisfactory resolution. Sincerely, State Farm Payment Plan SFPP Department State Farm Insurance Companies
I am rejecting this response because:Because I have now had to file a dispute with my Credit card company. I had purchased a years worth of insurance on my side by side and they have never sent me a policy. I canceled my policy and never received a check for the amount and when I called I was...
told I had never paid (I have my statement to prove I did)? We switched to All State and I had to end up paying more for our side by side policy because, I didn't have proof of insurance and now I have to pay money to the bank because they have added a lapse policy for the time that I was insured with State Farm. This has been an absolute nightmare, problem after problem.
I am rejecting this response because:
They called to talk and told me they would look into more and email me that night. That was yesterday and haven’t heard back.
April 11, 2018 Dispute Resolution Department Case Manager/Dispute Resolution Revdex.com Complaint Department RE: Complaint Case # [redacted]7 Case Opened: 04/05/2018 To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 05, 2018. While we cannot share specific...
details in this public response, our auto operations division has addressed the complainant’s concerns. Sincerely, Auto Operations State Farm Insurance Companies
January 17, 2018 Revdex.com 112 Harrison Peoria, IL 61602 RE: Revdex.com-Case Number: [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 16, 2018. While we cannot share specific details in this public response, our Underwriting...
Department responded to the customer concerns on January 15, 2018. We will continue to work with the complainant to reach a satisfactory resolution. Sincerely, Auto Underwriting Department State Farm Insurance Companies
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I did hear back from the State Farm agency about 2 weeks ago, but I still did not receive my refund. [redacted]
January 12, 2018 Revdex.com 112 Harrison Peoria, IL 61602 Re: Name of Complainant: [redacted] Case # 12603610 To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated January 9, 2018. While we cannot share specific details in this public response, a member of our Agency Department contacted the complainant on January 11, 2018, to address her concerns, and we have reached a satisfactory resolution. Sincerely,Agency Sales Administration State Farm Insurance Companies
Initial Business Response /* (1000, 5, 2015/07/27) */
July 27, 2015
Revdex.com
[redacted]
Peoria, IL 61602
Re: Revdex.com Case Number: XXXXXXXX
To Whom It May Concern:
Thank you for the opportunity...
to reply to your correspondence dated July 13, 2015.
While we cannot share specific details in this public response, our claims department has been in contact with the complainant and their attorney to explain our claim handling procedures. We will work with the complainant and/or their attorney to reach a satisfactory resolution.
If you have any questions please call Complaint Resolution Specialist [redacted] at XXX-XXX-XXXX
Sincerely,
Complaint Resolution Management
February 2, 2018 Revdex.com 112 Harrison Peoria, IL 61602 Re: Revdex.com Case Number 1[redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 26, 2018. While we cannot share specific details in this public response, our underwriting department...
contacted the complainant on January 31, 2018, to address the concerns, and we will continue to work with the complainant to reach a satisfactory resolution. Sincerely, Underwriting Services State Farm Insurance Companies
December 5, 2017Revdex.com8100 N University StreetPeoria, IL 61615Re: Revdex.com Case Number 12528343To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated November 29, 2017. Whilewe cannot share specific details in this public response, our underwriting...
department attemptedto reach the insured by phone on December 4, 2017 and December 5, 2017 to address herconcerns, however we were unsuccessful in our attempts. We will continue to work with thecustomer to reach a satisfactory resolution.Sincerely,Underwriting DepartmentState Farm Insurance Companies
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated August 24, 2017. While we cannot share specific details in this public response, our underwriting department contacted the complainant on August 24, 2017, to address his concerns. Sincerely, Auto Underwriting...
Department State Farm Insurance Companies
April 12, 2017 Revdex.com 8100 N University Peoria, IL 61615 Re: Revdex.com Case Number [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 7, 2017. While we cannot share specific details in this public response, our underwriting department...
responded to the customer on April 12, 2017, to address the concerns, and we have reached a satisfactory resolution. Sincerely, Personal Lines Fire Underwriting State Farm Insurance Companies
April 24, 2018 Dispute Resolution Department Case Manager/Dispute Resolution Revdex.com Complaint Department RE: Complaint Case # [redacted] Case Opened: 04/17/2018 To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 20, 2018. While we cannot share specific...
details in this public response, our auto operations division contacted the complainant to address her concerns. Sincerely, Auto Operations State Farm Insurance Companies
Revdex.com 8100 N University Peoria, IL 61615 Re: Revdex.com Case Number: To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated March 15, 2018. While we cannot share specific details in this public response, our Agency Leadership contacted the complainant...
on March 9, 2018 to address his concerns, and will continue to work with the complainant to reach a satisfactory resolution. Sincerely, State Farm Payment Plan (888)311-7377 State Farm Insurance
Dear Sir or Madam, State Farm Bank® received your correspondence pertaining to Carol [redacted] / Jeremiah [redacted] complaint regarding a vehicle loan account. We understand Mrs. [redacted] and we appreciate you contacting us. On 4/24/2018 we received the initial complaint for Mrs. [redacted] and a...
response was created and sent on 5/17/2018. We were unable to access the complaint through the portal and decided to send a letter via regular mail. The letter was sent to: Revdex.com Dispute Resolution Department, 8100 N University St. Peoria IL 61615. We received a second notice on 5/16/2018 regarding Mrs. Nugent’s complaint. State Farm Bank has contacted Mrs. Carol [redacted] directly regarding her concerns. If anything additional is needed, please contact State Farm Bank’s Service Recovery Team at (855) 306-4019. The Service Recovery Team is available between 8:00 AM to 6:15 PM Central Time, Monday through Friday. Sincerely, Bank Manager State Farm Bank
January 29, 2018 Revdex.com 112 Harrison Peoria, IL 61602 RE: Revdex.com-Case Number: [redacted] To Whom It May Concern: We appreciate the opportunity to reply to your follow-up correspondence dated January 23, 2018. As previously indicated, we cannot share specific details in this public response. However, we have reached out to the complainant via phone and mail to verify that a response to the concerns raised has been received. Sincerely,Auto Underwriting Department State Farm Insurance Companies
May 3, 2018 Revdex.com 112 Harrison Peoria, IL 61602 Re: Revdex.com Case Number [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 25, 2018. While we cannot share specific details in this public response, our underwriting department...
contacted the customer on May 2, 2018, to address her concerns, and we have reached a satisfactory resolution. Sincerely, Fire Operations State Farm Insurance Companies
April 19, 2017 Revdex.com 112 Harrison Peoria, IL 61602 Re: Revdex.com Case Number 12098465 To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 12, 2017. While we cannot share specific details in this public response, our SFPP department contacted...
the complainant on April 17, 2017 and April 19, 2017, to address her concerns, and we have reached a satisfactory resolution. Sincerely, State Farm Payment Plan SFPP department State Farm Insurance Companies
Re: Revdex.com Case Number [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated October 14, 2017. While we cannot share specific details in this public response, our Underwriting department contacted the complainant to address his inquiry...
on October 23, 2017. Thank you again. Sincerely, [redacted] Underwriting Team Manager State Farm Insurance Companies
April 27, 2018 Revdex.com Heart of Illinois Revdex.com 8100 N University Peoria, IL 61615 RE: Revdex.com Case Number #[redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 24, 2018. While we cannot share specific details in this public response, our...
underwriting department contacted the North Carolina Department of Insurance who already has an outstanding inquiry on this customer on April 25, 2018 to address his concerns, and we have reached a satisfactory resolution. Sincerely, Tina Munchmeyer, CPCU, CLU State Farm Mutual Automobile Insurance Company
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated August 1, 2017. While we cannot share specific details in this public response, our SFPP department contacted the complainant on August 4 and August 8, 2017, to address his concerns, and we will continue to...
work with the complainant to reach a satisfactory resolution. Sincerely, State Farm Payment Plan SFPP Department State Farm Insurance Companies
I am rejecting this response because:Because I have now had to file a dispute with my Credit card company. I had purchased a years worth of insurance on my side by side and they have never sent me a policy. I canceled my policy and never received a check for the amount and when I called I was...
told I had never paid (I have my statement to prove I did)? We switched to All State and I had to end up paying more for our side by side policy because, I didn't have proof of insurance and now I have to pay money to the bank because they have added a lapse policy for the time that I was insured with State Farm. This has been an absolute nightmare, problem after problem.
I am rejecting this response because:
They called to talk and told me they would look into more and email me that night. That was yesterday and haven’t heard back.
April 11, 2018 Dispute Resolution Department Case Manager/Dispute Resolution Revdex.com Complaint Department RE: Complaint Case # [redacted]7 Case Opened: 04/05/2018 To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 05, 2018. While we cannot share specific...
details in this public response, our auto operations division has addressed the complainant’s concerns. Sincerely, Auto Operations State Farm Insurance Companies